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CylancePROTECT vs Intercept X Endpoint (Sophos) comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
5th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
108
Ranking in other categories
Endpoint Detection and Response (EDR) (7th), Extended Detection and Response (XDR) (6th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (2nd)
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
24th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Intercept X Endpoint
Ranking in Endpoint Protection Platform (EPP)
11th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
109
Ranking in other categories
Endpoint Detection and Response (EDR) (14th), ZTNA (9th), Managed Detection and Response (MDR) (7th), Extended Detection and Response (XDR) (13th), Ransomware Protection (4th)
 

Mindshare comparison

As of March 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.5%, down from 4.0% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.3%, up from 1.2% compared to the previous year. The mindshare of Intercept X Endpoint is 1.6%, down from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.5%
Intercept X Endpoint1.6%
BlackBerry Cylance Cybersecurity1.3%
Other93.6%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
AM
IT Head at Dee Development
Has struggled to detect major threats but has offered basic protection over time
Intercept X Endpoint could learn from CrowdStrike in terms of overall performance and filtering because performance is most important, especially these days as Windows is getting buggier and buggier, which puts a huge load on the PC, and even with the most advanced CPUs and everything in place, it still lags in performance in so many places, thanks to Windows' clumsy design of these collaboration suites that make it extremely heavy on PC's resources. The interface of Intercept X Endpoint is quite old-fashioned. The Sophos interfaces, including for Intercept X Endpoint, are quite bad actually; to be very honest, even in UTM boxes, they are not great at all. You can hardly see a very small portion of windows while it's creating the firewall rules, and we have been complaining about this for quite some time, but there hasn't been any improvement on those grounds. Intercept X Endpoint's anti-ransomware capabilities failed us during a bad attack, and just because of our own backup policies, we could restore our normal operations; otherwise, if we had to depend on this solution, we would have been long dead because the infection was so bad, it couldn't even detect the infection. Intercept X Endpoint cannot handle zero-day attacks; in my experience, last year, we had this major issue with a malware attack, and it happened just because of our backup policies that we were able to recover without any support from Sophos, which just told us they would charge us some 1 Crore in rupees. Intercept X Endpoint should improve their implementation; things will never be perfect for the new world. This new world is always facing new kinds of attacks and new ways to compromise the system. They need to learn fast, implement fast, and sometimes redesigning the solution is the solution—not just patchwork. There was a time we used to love Sophos because of its fresh design and innovative thought. In my experience, when technical companies are led by MBA professionals, they lose their shine on the technical part and become more dependent on target sales; it turns into a marketing-centric operation that loses the technical focus completely.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Traps has drastically reduced our endpoint attack surface via advanced detection capabilities, sandboxing of never before seen programs, and by drastically limiting where executables can launch in the first place."
"Cortex XDR lets us manage several clients from the same console, and its endpoint defense is more advanced than traditional antivirus."
"The most valuable feature of Cortex XDR by Palo Alto Networks is its machine-learning capabilities. Additionally, there is full integration with other solutions."
"The solution allows us to make investigations. Other XDR solutions also provide similar capabilities but for investigation, Cortex XDR is better."
"Palo Alto is the core of the security infrastructure in the environment."
"WildFire AI is the best option for this product."
"It's very stable. I've never experienced downtime for the ASM console or ASM core."
"The initial setup is easy."
"The solution is stable; it was no problem and all went quite well, with no bugs or freezes."
"Even if an endpoint loses connection to the Internet, I know that endpoint is protected against 99.99% of the threats in the wild today."
"The CylancePROTECT agent is very low on CPU usage, so it has virtually no adverse impact on my servers, desktops, or workstations."
"It secures different entry points into the network."
"It actively monitors the behavior and activity of processes and will, without hesitation, terminate at root anything it determines to be suspect."
"Does malware analysis. Blocks WannaCry and other attacks that have come out."
"CylancePROTECT works really well with the way we work."
"I rate the tool a ten out of ten when it comes to the ease of use or management part."
"Very stable solution."
"The anti-exploit technology within Intercept X Endpoint is excellent."
"There are products that are technically stronger. However, this product has everything in one solution, which makes it a strong endpoint option."
"The initial setup is pretty straightforward."
"You felt like they had it together, and you trust that by sticking with these guys, you're absolutely going to have minimal to no issues at all."
"The performance is good."
"The most effective features of Intercept X Endpoint for threat prevention are ransomware protection, miscellaneous behavior detection, and network threat protection."
"We find the app control and its threat protection to be the best features."
 

Cons

"It's more focused on network communication. If a customer wants to increase the level of protection and start working with documents, it's impossible to integrate these features into the system. It's more of a communication-oriented system than a content security-oriented system."
"The price could be a little lower."
"Currently, if you use Palo Alto endpoint protection as the only solution it's very complicated to remove pre-existing threats."
"It would be good to have a better way to search for a file within the UI."
"The solution lags to the real-time scenarios here and there."
"I would like to see improvement in the tool's user interface, particularly in the area of managing alerts and providing more reporting capabilities."
"Cortex XDR by Palo Alto Networks can improve mobile integration to allow access to the console."
"When it comes to core analysis, and security analysis, Cortex needs to provide more information."
"The security scripting needs improvement. It needs deeper security for scripting."
"CylancePROTECT's dashboard could be more user-friendly."
"It should have better support for Windows and Mac."
"The AI of CylancePROTECT has room for improvement. I'm on a trial license of SentinelOne, and its AI is much better than what's on CylancePROTECT."
"I would like to see a little bit of additional reporting or insight as to what it is doing exactly."
"It could have integration with industrial base HMIS or Human Machine Interfaces Solutions. This is the industrial environment where you have a control center for all the automation that's happening, whether it is oil, gas, or chemical manufacturing. They often have to set up a computer at the back and watch the other stuff to get alerts. In these autonomous or on-premises environments, they often don't have access to email readily. Integration with other industrial solutions, such as HMIS, will allow them to communicate and get an alert that something has been found. This way, they can react to it sooner than having somebody watch the screen and keep checking the screen. Rockwell has its own suite. Similarly, Honeywell has its own suite. There's also an independent HMI/historian solution provider out there called VTSCADA. We actually get asked if we can get it to show up on a screen, which is difficult. Getting those alerts to work within an industrial environment would be a huge plus."
"The user interface is outdated."
"There are a lot of false positives and it takes up a lot of time."
"Sophos Central does not provide all of the information that is available, so it requires us to take the additional step of retrieving details from the firewall."
"Intercept X needs more reporting and device management features, so I can get messages from PCs that let me know if I need to do something with them."
"There are not any solutions that are a 10 out of 10. A 10 would be perfect protection with no impact on the performance of the device. This is not the case, there is some impact on the performance of the device."
"Technical support is too slow to schedule meetings."
"The graphical interface could improve. Additionally, adding less expensive mobile device support would be helpful. Other solutions have this feature."
"Better protection in the endpoint, server, and mobile is needed."
"This product does not handle USB drives well."
"The endpoint detection and response (EDR) technology has room for improvement because the information that it gives us to resolve our problems is poor nowadays."
 

Pricing and Cost Advice

"Cortex XDR’s pricing is very reasonable."
"Every customer has to pay for a license because it doesn't work with what you get from a managed services provider."
"When we first bought it, it was a bit expensive, but it was worth it. The licensing was straightforward."
"Very costly product."
"The cost depends on your chosen license type, like Pro or other licenses."
"The price of the product is not very economical."
"I don't like that they have different types of licenses."
"This is an expensive solution."
"The monthly fee is $55 USD per user."
"The price is reasonable for us at the moment. I rate the overall solution an eight out of ten."
"CylancePROTECT's pricing is reasonable, at about €18 per user, per year."
"​Shop around for sure and be assured the price you pay will be close to other solutions available, but even at a slight mark-up from the other solutions, you are getting real endpoint protection versus nothing more than a cheap security blanket that might keep you warm at night."
"CylancePROTECT is an affordable solution."
"I think that the price we are paying is good for what it is."
"CylancePROTECT is worth the money, but I'm not sure of its exact price. I can't remember off the top of my head."
"We went through a third party initially to do the renewal, but we won't be renewing, we will move on to something else."
"The price of this solution is a little high compared to competitors because they do not have a proper pricing structure."
"I have found the price of Sophos Intercept X to be reasonable."
"The price is pretty good."
"It is a high-cost solution."
"The solution is not expensive."
"The product is moderately priced."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing ten out of ten."
"I am not sure about the cost. I would guess it to be between $50 to $60 per license. This would be the cost of the overall subscription. There is no additional fee."
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Top Industries

By visitors reading reviews
Computer Software Company
9%
Manufacturing Company
9%
Financial Services Firm
9%
Comms Service Provider
7%
Computer Software Company
9%
Manufacturing Company
8%
University
6%
Comms Service Provider
6%
Computer Software Company
12%
Comms Service Provider
9%
Manufacturing Company
9%
Outsourcing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise20
Large Enterprise47
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise13
By reviewers
Company SizeCount
Small Business75
Midsize Enterprise22
Large Enterprise22
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessa...
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we conta...
How does Crodwstrike Falcon compare with Sophos Intercept X?
I like that Crowdstrike Falcon allows me to easily correlate data between my firewalls. Its detection and machine lea...
What is your experience regarding pricing and costs for Sophos Intercept X?
Intercept X Endpoint has some impact on the budget. It is quite costly when measuring Intercept X Endpoint's protecti...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
Sophos Intercept X
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Flexible Systems
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Intercept X Endpoint and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.