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CylancePROTECT vs Intercept X Endpoint (Sophos) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
29th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Intercept X Endpoint
Ranking in Endpoint Protection Platform (EPP)
10th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
106
Ranking in other categories
Endpoint Detection and Response (EDR) (11th), ZTNA (8th), Managed Detection and Response (MDR) (7th), Extended Detection and Response (XDR) (11th), Ransomware Protection (3rd)
 

Mindshare comparison

As of July 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.1%, down from 1.5% compared to the previous year. The mindshare of Intercept X Endpoint is 1.6%, down from 3.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Suwandhi Suraweera - PeerSpot reviewer
Offers advanced filtering features and benefits from improved licensing and performance
There is a licensing issue with Intercept X Endpoint. Their licenses are user-based. Most of our customers use per device licenses, and they need per device licenses because they use one PC for multiple accounts. This creates a problem. There was one customer who complained about the slowness of PCs using Intercept X Endpoint. They use minor performance PCs, which causes their PCs to become slow.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"CylancePROTECT is very stable - we've had no issues with performance and no errors or bugs."
"CylancePROTECT is a fairly decent antivirus."
"It is extremely simple to manage and deploy."
"The solution is extremely scalable. It's got the hybrid functionality, it's got the system functionality and cloud functionality as well."
"It handles situations that the other threat management tools wouldn't find. It has worked well covering the weaker sides of the other products that we're integrating."
"You can manage all the threats and everything from a centralized dashboard."
"I find the actual overall endpoint malware protection the most valuable feature of CylancePROTECT."
"The most valuable features of CylancePROTECT are its powerful machine-learning capabilities and predictive intelligence."
"The thing that I like about it is the synchronized security. You can tie endpoint protection and firewalls and a whole range of other services and products. You can get your servers taken in under this."
"The initial setup is simple."
"We find all features valuable. It has zero-day protection, which is the most valuable feature of Intercept X. We have Intercept X with EDR. EDR is a very important feature. It gives an idea about the source of a particular attack. An administrator gets to know everything, which helps in understanding the things that need to be done or protected in the organization. Based on this information, an administrator can decide what needs to open or allowed in the network. Without EDR, Intercept X is like an antivirus, and the administrator won't get to know the things going on at the organizational level. I recommend purchasing an EDR solution for every organization."
"The forensics within the solution are quite good. The ransomware mitigation is also impressive."
"The solution has very good usability."
"The performance is good."
"There are additional security features in Sophos Intercept X as well as proxy rules and settings that help us in minimizing the sites that our agents can go to, even after their work hours."
"The most valuable feature of Sophos Intercept X is a web filtering and URL sanity checks. Overall the solution is well balanced with all its features."
 

Cons

"The AI of CylancePROTECT has room for improvement. I'm on a trial license of SentinelOne, and its AI is much better than what's on CylancePROTECT."
"The product must make the interface a little more user-friendly."
"The stability could be improved."
"The company that sells us the licenses sometimes doesn't know how to do certain things."
"rom my experience interacting with the primary or the central administrative console, it's quite complex. You would need a fair bit of technical experience to set it up, implement and maintain it. That would be one area for improvement."
"The security scripting needs improvement. It needs deeper security for scripting."
"The initial deployment was quite complicated."
"The solution should implement AI in the product."
"From the management side, we receive detailed information. Sophos has many features, such as Threat Hunting but that comes with the XDR version of the solution. There's Sophos Intercept X and then there's Sophos Intercept X with XDR technology. We bought the XDR and then now the MTR, Managed Threat Response version available too. They have different packages for clients which gives them different options to pick from. If Sophos could combine more features into one package it would be beneficial."
"Pricing is high."
"We are not able to merge the sub-estates. If we create multiple sub-states and there may be instances where a user is in a different sub-state, it may not be possible for us to relocate that user from one sub-state to another through the console. We have to merge them manually which is not ideal."
"The tool should be made compatible with Linux and Microsoft operating systems."
"The Data Loss Prevention module can be better. It should also have threat hunting capabilities."
"When we load Intercept X, it puts a load on the device. When it is scanning, it slows down the device. A system with basic specifications completely slows down till the scan is complete. They should improve this part."
"Sophos needs to create a YouTube channel with educational material for technicians or engineers."
"When I use a proxy, I can bypass Sophos, which is an area that needs improvement."
 

Pricing and Cost Advice

"We pay our license on a yearly basis and have just renewed for two years."
"I think that the price we are paying is good for what it is."
"The monthly fee is $55 USD per user."
"Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc.​"
"It is expensive, but not unreasonable."
"​Shop around for sure and be assured the price you pay will be close to other solutions available, but even at a slight mark-up from the other solutions, you are getting real endpoint protection versus nothing more than a cheap security blanket that might keep you warm at night."
"The initial end-point cost may seem a little high (~$55/device/year) but when you look at the total peace of mind that the solution provides, with no reboots for updates, and negligible performance impact, it is well worth it."
"Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees."
"The pricing is actually quite reasonable."
"The pricing is average for software like this, but you can purchase additional services if you wish."
"While I do not have much experience dealing with the price, we have been entitled to a substantial discount on the solution in our use of it as an educational tool."
"The solution is not expensive."
"Intercept X for endpoints is around $35 per user per year. The server version is $95 per server per year."
"The solution requires an annual subscription."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing ten out of ten."
"We have bought a three-year license."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Computer Software Company
12%
Government
7%
Comms Service Provider
6%
Computer Software Company
18%
Comms Service Provider
7%
Manufacturing Company
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
How does Crodwstrike Falcon compare with Sophos Intercept X?
I like that Crowdstrike Falcon allows me to easily correlate data between my firewalls. Its detection and machine learning are very valuable features. Crowdstrike Falcon also successfully prevents ...
What is your experience regarding pricing and costs for Sophos Intercept X?
I would describe it as economical, but not much cheaper than other solutions.
 

Also Known As

Blackberry Protect
Sophos Intercept X
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Flexible Systems
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Intercept X Endpoint and other solutions. Updated: July 2025.
863,641 professionals have used our research since 2012.