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Symantec Endpoint Security Enterprise pros and cons

Vendor: Broadcom
4.0 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Symantec Endpoint Security Enterprise offers proactive threat protection and normal spyware protection, enhancing standard threat detection without the need for an EDR.
It is valued for its scalability, stability, and cost-effectiveness, with features like machine learning, device control, and application control.
Symantec provides excellent firewall management and intrusion prevention capabilities, setting it apart from other products that do not manage Windows Firewall.
The monitoring and reporting features are highly praised, indicating a robust system for managing security alerts and policies efficiently.
Users rely on Symantec for integrated, around-the-clock monitoring with high compatibility and minimal production disruptions.

CONS

Symantec Endpoint Security Enterprise needs to consolidate Endpoint Detection Response with Endpoint Protection to avoid customers purchasing two products.
An enhancement in firewall features and controls is necessary for Symantec Endpoint Security Enterprise.
Symantec Endpoint Security Enterprise requires improvements in stability and technical support.
Symantec Endpoint Security Enterprise should focus more on cloud security integration with services like Microsoft Azure or Amazon AWS.
There is a need for Symantec Endpoint Security Enterprise to improve its browser protection, especially in Chrome.
 

Symantec Endpoint Security Enterprise Pros review quotes

reviewer2038659 - PeerSpot reviewer
Jan 10, 2023
Anti-malware is the most valuable feature. We trust Symantec for protection, and we like the idea that Symantec is preventing us from accessing certain websites that are known for containing malware.
reviewer1313373 - PeerSpot reviewer
Oct 9, 2022
The firewall management and intrusion prevention are excellent; those are the critical differences between Symantec and most other products on the market, as they don't manage Windows Firewall or offer intrusion prevention.
MB
Jul 11, 2022
The monitoring and reporting features are pretty awesome.
Learn what your peers think about Symantec Endpoint Security Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
867,370 professionals have used our research since 2012.
ZA
Mar 15, 2024
It is very easy to use. The user interface is friendly.
reviewer1254573 - PeerSpot reviewer
Feb 7, 2022
The most valuable features of Symantec Endpoint Security Enterprise are the proactive threat protection and the normal spyware protection which they offer in addition to catching standard threats. It all works well for us even without an EDR.
WAKKAS AHMAD - PeerSpot reviewer
Feb 21, 2023
The best feature is the firewall that lets us allow or block ports. That's a great tool because we can limit specific types of traffic on user devices and apply granular security controls to IPs and ports.
Suresh Bora - PeerSpot reviewer
Feb 7, 2024
The product's initial setup phase was straightforward.
reviewer1786065 - PeerSpot reviewer
Feb 18, 2022
The solution is very cheap.
reviewer2753307 - PeerSpot reviewer
Aug 28, 2025
What I appreciate the most about Symantec Endpoint Security Enterprise is the integration with the workstations and the around-the-clock monitoring.
WO
Apr 2, 2024
Symantec is a little bit better at remediating or preventing things in general.
 

Symantec Endpoint Security Enterprise Cons review quotes

reviewer2038659 - PeerSpot reviewer
Jan 10, 2023
It could be more responsive and have fewer delays.
reviewer1313373 - PeerSpot reviewer
Oct 9, 2022
The solution's browser protection in Chrome needs to be improved, as it's the most troublesome aspect of the tool. I have two devices where the browser protection failed, an issue that has yet to be fixed for two months. When updates occur, the client restarts, and the browser protection for Chrome malfunctions. Broadcom needs to improve their ability to hijack a browser session to filter web traffic because that's important, as well as site blocking. This element is missing in the product; most companies have firewalls with web content filtering to prevent employees from accessing specific sites.
MB
Jul 11, 2022
We are currently looking at CrowdStrike as a replacement option because on-prem support is going away under Symantec.
Learn what your peers think about Symantec Endpoint Security Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
867,370 professionals have used our research since 2012.
ZA
Mar 15, 2024
Symantec's main priority should be enhancing their support, especially local support for different regions.
reviewer1254573 - PeerSpot reviewer
Feb 7, 2022
Symantec is selling Endpoint Detection Response as a different solution. If it was incorporated in this solution it would be a good thing. This is what the other vendors are doing, such as CrowdStrike. They offer Endpoint Protection(EPP) and Endpoint Detection and Response(EDR) in the same product. If Symantec had something similar, it would be good for customers, they would not need to purchase two different products and then integrate them. They can have a single agent doing two tasks.
WAKKAS AHMAD - PeerSpot reviewer
Feb 21, 2023
Symantec should revamp its graphical user interface.
Suresh Bora - PeerSpot reviewer
Feb 7, 2024
The scanning area of the product should be made a little faster as it is the only area of concern in the tool where improvements are required.
reviewer1786065 - PeerSpot reviewer
Feb 18, 2022
In the past, I experienced companies that protected themselves with Symantec, suffering some attacks.
reviewer2753307 - PeerSpot reviewer
Aug 28, 2025
The platform could be improved for beginners as it wasn't intuitive to manage initially.
WO
Apr 2, 2024
When we asked the support team to relicense the original piece, the team ghosted us.