Symantec Endpoint Security Enterprise and WatchGuard EPDR both compete in the endpoint security solutions category. Symantec appears to have a slight edge due to its fewer support-related issues and more integrated tools and superior malware protection.
Features: Users find Symantec's threat detection comprehensive and management tools extensive. WatchGuard's extended detection and response, automated threat hunting, and efficient system performance stand out. Symantec provides better-integrated tools and higher malware protection.
Room for Improvement: Symantec could enhance performance optimizations and streamline the setup process. WatchGuard faces challenges with initial complex configurations and occasional delays in support response. Symantec shows marginally better performance due to less support-related issues.
Ease of Deployment and Customer Service: Symantec is easier to deploy and has a strong support network. WatchGuard's complexity in deployment is offset by detailed guides, though it complicates installation. Symantec's user-friendly deployment gives it an advantage.
Pricing and ROI: Symantec incurs a higher initial cost but offers extensive features justifying the investment. WatchGuard provides a budget-friendly option with quicker ROI, though at the expense of simpler initial setup. WatchGuard is favored for immediate value.
I can say that knowing you have a product like WatchGuard EPDR that's working 24/7 to help protect students in a school is good for ROI.
The support site for accessing new software is complicated, despite necessary multi-factor authentication.
I rate the technical support from Symantec as eight out of ten because they have comprehensive and clear documentation that can be easily found on search engines if someone knows how to search.
They create a case, tell me to refer to articles, and if not resolved, they take a remote session to solve the issue.
Technical support for Panda Adaptive Defense 360 is provided by the reseller, and they also do preventive maintenance yearly.
The technical support from WatchGuard would rate at about an eight on a scale of 1 to 10, where one is the worst technical support and 10 is the best technical support.
Regarding scalability, since Symantec Endpoint Security Enterprise is a cloud solution, it is very scalable.
In my experience supporting approximately 10 different companies with up to 100 workstations each, scalability has never been a concern with Symantec Endpoint Security Enterprise.
WatchGuard EPDR is very competitive regarding its scalability.
Symantec Endpoint Security Enterprise maintains consistent connectivity.
I rate the stability of Symantec Endpoint Security Enterprise as excellent, giving it a nine for all the new possibilities and features that can be implemented.
WatchGuard EPDR is a very stable solution and is not resource intensive.
It is very stable with no hanging problems.
The stability is approximately a seven to eight out of ten.
Customers are uncertain about the modern protection features compared to competitors such as ThreatDown, CrowdStrike, and SentinelOne.
The centralized management console is intuitive, but the threat intelligence aspect could be more incorporated and developed, especially with AI integration and news directly in the platform.
An area for improvement would be the software deployment to seamlessly deploy software packages across multiple machines simultaneously.
While I can create groups for VPN, SSL, IPSec, and others, I can't make groups for IPs.
Panda Adaptive Defense 360 is not compatible with certain network devices like access points, switches, or routers, which would be an area for improvement.
It is worth the money and provides good return on investment.
The pricing is slightly high, but the product quality justifies it.
Regarding pricing, I am not sure because I did not compare it with other antivirus; maybe it is pricey.
Symantec Endpoint Security Enterprise is highly compatible and rarely causes disruptions in production.
What I appreciate the most about Symantec Endpoint Security Enterprise is the integration with the workstations and the around-the-clock monitoring.
The cloud of WatchGuard lets me see all my devices, updating me to minute levels with detailed information, such as patch status and vulnerabilities.
The detection capabilities for malicious activities are effective.
The best features of WatchGuard EPDR are the remote management features.
Product | Market Share (%) |
---|---|
WatchGuard EPDR | 2.1% |
Symantec Endpoint Security Enterprise | 0.5% |
Other | 97.4% |
Company Size | Count |
---|---|
Small Business | 16 |
Midsize Enterprise | 7 |
Large Enterprise | 9 |
Company Size | Count |
---|---|
Small Business | 26 |
Midsize Enterprise | 8 |
Large Enterprise | 1 |
Endpoint Security Enterprise focuses on advanced prevention for traditional endpoints and modern mobile devices. To include attack surface reduction capabilities and detection and response technologies, check out Endpoint Security Complete.
EDR for continuous monitoring that prevents the execution of unknown processes. Behavioral analysis and detection of IoAs (indicators of attack) scripts, macros, etc.
Automatic detection and response for targeted attacks and in-memory exploits. Endpoint protection capabilities such as URL filtering, device control and managed firewall.
Zero-Trust Application and Threat Hunting features delivered as managed services. Lightweight agent and easy-to-use Cloud-based console with detailed reporting.
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