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BiZZdesign HoriZZon vs SS&C Blue Prism comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BiZZdesign HoriZZon
Ranking in Business Process Design
10th
Average Rating
7.6
Reviews Sentiment
5.7
Number of Reviews
19
Ranking in other categories
Enterprise Architecture Management (6th)
SS&C Blue Prism
Ranking in Business Process Design
15th
Average Rating
7.8
Reviews Sentiment
5.7
Number of Reviews
5
Ranking in other categories
Business Process Management (BPM) (16th), Process Automation (13th), Medical Insurance Claims Software (2nd), Insurance Claims Processing (3rd), Document Management Software (8th), Low-Code Development Platforms (14th), Intelligent Document Processing (IDP) (11th), Loan Management Software (3rd), Document Automation Software (3rd), Business Orchestration and Automation Technologies (19th), AI Customer Experience Personalization (8th), AI Finance & Accounting (5th)
 

Mindshare comparison

As of January 2026, in the Business Process Design category, the mindshare of BiZZdesign HoriZZon is 2.7%, up from 2.1% compared to the previous year. The mindshare of SS&C Blue Prism is 0.9%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design Market Share Distribution
ProductMarket Share (%)
BiZZdesign HoriZZon2.7%
SS&C Blue Prism0.9%
Other96.4%
Business Process Design
 

Featured Reviews

Maamoun Hasuneh - PeerSpot reviewer
Chief Enterprise Architect at EVC
Architecture repository has strengthened data‑driven decisions and supported risk‑aware planning
BiZZdesign HoriZZon needs to publish its integration scenarios and integration points with other digital transformation tools such as IT service management, risk management, asset management, customer service, and ERP. The company should first build the scenario and define its integration points in business and technology to make customers more confident about having a complete solution. Currently, there is a challenge with the company to offer transparent and documented integration. They offer five integration points at a fixed price, but other things come at additional costs. However, specific information about what those additional items are, what the scenarios entail, what the schemas are, what the workflows include, and what the application integration involves is not provided. The learning portal does not include integration documentation at a high level or in detail. The portal does have comprehensive resources explaining how to make their website, how to create dashboards, and how to publish EA content, which are clear. The high-end tool on the laptop is also explained in detail, covering elements, relations, and everything as standard.
VikasKumar16 - PeerSpot reviewer
Technical Auditor at a financial services firm with 10,001+ employees
Has defined complex workflows and handled detailed automation scenarios efficiently
It requires extensive knowledge if somebody wants to work on SS&C Blue Prism, compared to other tools. The downside is you need to be very aware of the tool. You need to know how to write the workflow and have a detailed understanding of SS&C Blue Prism. It takes more time to learn compared to other tools in the market which are more user-friendly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"BiZZdesign HoriZZon is scalable, and I'd give it an eight out of ten for scalability. Our customers are enterprise level companies, but the solution is suitable for small and mid-sized companies as well."
"One of the main advantages of this solution is that they have representation in the Open Group Forum, which means that any changes in ArchiMate are immediately implemented in BiZZdesign."
"I used BiZZdesign HoriZZon at two organizations. At Manchester Metropolitan University, I used it with a small team for architectural modeling of the student record system. We modeled teams, process objects, and their interactions with applications. We also used it to model a gradual rollout with plateaus showing migration over time. At the BBC, I used it to model software services for publishing content online. I showed key model views to senior stakeholders using Horizon, allowing them to modify and score applications and services."
"The most valuable features of BiZZdesign HoriZZon include the diagrammatic representation of BPMN models, which I find good for modeling, and things such as capability maps."
"BiZZdesign HoriZZon stands out from other solutions on the market due to its uniqueness in conformance with the standard."
"This is one of the best tools, especially because of its collaborative nature. Anyone using it can access previous projects and related data. It's definitely a strong collaborative tool."
"It is very easy to use. I can just click on an application component and find out if we are using this particular component. This provides us flexibility."
"The most valuable features of BiZZdesign HoriZZon, from my experience, include its out-of-the-box connectors, such as integration with ServiceNow, Excel, and SQL databases, making data repository management more efficient."
"Some important features include the language capabilities, which are crucial since RPA has to read the documents provided by the customer."
"We have a lot of customer requests on a daily basis for different use cases, and we have different processes for that."
"The key feature of SS&C that I find valuable is the general workflow visibility."
"I find the design studio, where I can build the automation, and the control room feature, which allows me to run and monitor the automation, to be the most useful."
 

Cons

"Integration definitely needs improvement. There are some restrictions. We've seen that it doesn't integrate with everything we might expect."
"The repository of duplicate objects is bad."
"It takes a long time to learn and understand, which is a learning curve you have to go through, but once you know how it works, it's very nice to work with."
"There's room for improvement. When I finished using it over a year ago, I discussed implementing C4 notation with BiZZdesign HoriZZon.They've likely done this now, but I haven't seen it. Setting up interactive views for stakeholders to score services was a bit difficult."
"This tool is something of a beast - it takes a long time to learn, and it isn't possible for casual users and most architects. Unless a person spends 500 or 1,000 hours on the tool or does very concentrated sessions using all its functionalities, it's very difficult to master."
"BiZZdesign HoriZZon's technical support has presented challenges, as extra fees are required and the process is not straightforward."
"I have seen table charts where, if the chart is a little too big, it does not fit in HoriZZon and it is not at all visible... There have been several times where we could not publish a chart properly and we had to break the chart into small tables and create multiple artifacts, creating a complete mess. This should be seriously taken up by BiZZdesign because there is a lot of scope for improvement in terms of usability. It's not at all good, unfortunately."
"One area where BiZZdesign HoriZZon could use some improvement is in its REST APIs."
"Blue Prism is more costly than UiPath in terms of robotic licenses and orchestrators."
"There is a need for improved integration with external systems in SS&C."
"I noticed that it lacks the ability to automatically record the process steps like some of its competitors."
 

Pricing and Cost Advice

"I haven't found any issues with the scalability and licensing parts that are access-related."
"First and foremost within the scope of improvement for the solution would be the cost. It's very costly..."
"If one is very cheap and ten is expensive, I rate the product price as a seven out of ten."
"We were customers and bought licenses from them. We used their remote instance initially but upgraded to the on-device version due to lag. For pricing, we paid about 2200 pounds a year per seat for the client installation at an educational rate. I'm not sure about commercial rates. I managed to get a free copy at BBC since it was for evaluation purposes."
"The pricing model is slightly on the high side and could be more competitive for long-term partnerships."
"In terms of this particular product usage, my clients currently only use per-user licenses."
"[The] Orbus... pricing model was based on every single functionality having a price. The pricing was comparable but if we wanted to scale, it would have ended up being a lot more expensive. BiZZdesign gave us one price with all of the functionality, and we could scale as much as we needed."
"The price is reasonable."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Government
11%
Manufacturing Company
9%
Retailer
5%
Financial Services Firm
18%
Retailer
17%
Government
10%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise1
Large Enterprise10
No data available
 

Questions from the Community

What do you like most about BiZZdesign HoriZZon?
This is one of the best tools, especially because of its collaborative nature. Anyone using it can access previous projects and related data. It's definitely a strong collaborative tool.
What needs improvement with BiZZdesign HoriZZon?
BiZZdesign HoriZZon needs to publish its integration scenarios and integration points with other digital transformation tools such as IT service management, risk management, asset management, custo...
What is your primary use case for BiZZdesign HoriZZon?
BiZZdesign HoriZZon is primarily used as a repository for Enterprise Architecture and is also utilized in broad portfolio management including project management and other applications, but the mai...
What is your experience regarding pricing and costs for SS&C Blue Prism?
The pricing was not particularly competitive. It wasn't flexible for different geographies. For instance, in Africa, they didn't have a different pricing model to account for affordability. The pri...
What needs improvement with SS&C Blue Prism?
It requires extensive knowledge if somebody wants to work on SS&C Blue Prism, compared to other tools. The downside is you need to be very aware of the tool. You need to know how to write the w...
What is your primary use case for SS&C Blue Prism?
My main use case for SS&C Blue Prism is automating business processes in different areas of the company, for legacy application automations, for SAP, different web services, and we provide that...
 

Also Known As

HoriZZon
SS&C AWD
 

Overview

 

Sample Customers

T-Mobile, Shell, HSBC, Erasmus University, VIVAT Insurance
AWS, EY, Deloitte, ABBYY, Microsoft, GLYNT.AI, Pfizer, Invesco, Western Union
Find out what your peers are saying about BiZZdesign HoriZZon vs. SS&C Blue Prism and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.