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Bitrix24 vs Zoho Cliq comparison

Bitrix24 and Zoho are both solutions in the Enterprise Social Software category. Bitrix24 is ranked #5 with an average rating of 8.0, while Zoho is ranked #14 with an average rating of 8.0. Bitrix24 holds a 2.4% mindshare in ESS, compared to Zoho’s 0.8% mindshare. Additionally, 90% of Bitrix24 users are willing to recommend the solution, compared to 100% of Zoho users who would recommend it.
Bitrix24
Read 20 Bitrix24 reviews
  • 138 Views
  • 103 Comparison Views
90% willing to recommend
Zoho Cliq
Read 1 Zoho Cliq review
  • 112 Views
  • 64 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Bitrix24 and Zoho Cliq based on real PeerSpot user reviews.

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Enterprise Social Software
April 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitrix24
Ranking in Enterprise Social Software
5th
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
20
Ranking in other categories
CRM (11th), Project Management Software (13th)
Zoho Cliq
Ranking in Enterprise Social Software
14th
Average Rating
8.0
Reviews Sentiment
8.4
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Enterprise Social Software category, the mindshare of Bitrix24 is 2.4%, up from 1.3% compared to the previous year. The mindshare of Zoho Cliq is 0.8%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software
 

Featured Reviews

Abasiakama Bassey - PeerSpot reviewer
A project management tool that offers great scalability and stability
The support provided by Bitrix24 is an area with shortcomings that needs improvement. From an improvement perspective, Bitrix24 should consider providing live and upfront support to its users, especially those who use the solution's free version. If you want someone to get on your platform for which you can't provide support, then it doesn't make that platform any different from its competitors. It would make sense to people if Bitrix24 could provide support for even their free version. It would be good if Bitrix24 added some accounting elements to the tool instead of just providing functionality related to bookkeeping alone since it can help Bitrix24 become a complete tool. During the setup phase of the solution, the tool should provide its users an option to add the accounting part, making it a complete solution.
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Anand Bala - PeerSpot reviewer
Provides ease of communication and is a stable solution
We use the solution for our organization's internal and commercial communications The solution's most valuable feature is the ease of communication. We can schedule meetings without any network interruptions. It works fine on lower networks as well. They should reduce data consumption and…
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I believe that having one system that handles all of the functions that we need in a business, such as marketing, sales, pipeline management, project management, meetings, customer contact, customer feedback, social media integrations, and connections to our cloud data storage, Google, and Microsoft, is a good idea."
"I am impressed with the solution's ability to customize workflows."
"Initially, Bitrix24 improved the way we operate because we were not previously using a CRM. Before Bitrix24, we tracked everything through Outlook. Now, we have a tool that will automatically put out reports for us."
"Bitrix24 is ideal for creating a CRM platform. It can integrate some third-party solutions, and it's highly flexible."
"The product is user-friendly."
"The solution's most valuable feature is its project management functionality...It is a pretty stable solution."
"We use many of this solution's features for communication and for process automation. It offers more functionality than a regular CRM."
"Bitrix24 is a user-friendly solution that is easy to use."
More Bitrix24 pros
"It works fine on lower networks as well."
 

Cons

"It's a team management tool, but the way the tasks are assigned and the way you are able to control them are lacking when compared to Asana or monday.com. The latter tools are a lot more adaptable to team management. Thus, better features to control the team are needed in Bitrix24."
"We need full ERP integration to take all our processes in one platform."
"Compared to Microsoft, we found Bitrix24 a little complex because it's new to us, and we don't understand it much."
"The solution's open channel and contact center could be improved."
"Our financial department does not use Bitrix24 because it's not good for the sort of work they do. So, once we create an invoice in Bitrix24, we sent it to the client and the financial department and they enter it separately into their system. This is not great for us since we can't track what happens after a sale."
"In our organization, we feel that the UI and the functionalities for workflows in the solution need a lot of improvement."
"The client interface is not very user-friendly."
"There are some bugs in the mobile system."
More Bitrix24 cons
"They should reduce data consumption and improve network connection for video calls."
 

Pricing and Cost Advice

"The cost is $2,500, which will be spread out over 18 to 24 months."
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a seven or eight out of ten."
"Price-wise, it is a very cheap solution."
"Bitrix24 used to be cheaper, but now it's getting expensive."
"We were using the free version which was really limited in terms of functionality."
"Licenses are cheap compared to other solutions."
"Bitrix24 offers an open-source option for small companies, but you can order a bigger range of services on a monthly or yearly contract."
"I use the free version. I sense that my company will need a license for the solution in a few months to use some features like lead management."
More Bitrix24 pricing and cost advice
"It is a cost-efficient solution."
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Top Industries

By visitors reading reviews
Computer Software Company
21%
Comms Service Provider
11%
Government
8%
Retailer
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Bitrix24?
We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking.
See all answers
What is your experience regarding pricing and costs for Bitrix24?
The pricing for Bitrix24 is reasonable and standardized. However, we face limitations in Venezuela, where monthly invoicing isn't available, forcing us to pay annually.
See all answers
What needs improvement with Bitrix24?
We need full ERP integration to take all our processes in one platform. Additionally, extracting data can be troublesome, as we have to use Russian APIs, which poses a security concern.
See all answers
Ask a question
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Comparisons

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ClickUp vs Bitrix24 Logo
ClickUp vs Bitrix24
Compared 14% of the time
ELMA 365 vs Bitrix24 Logo
ELMA 365 vs Bitrix24
Compared 10% of the time
Microsoft Dynamics CRM vs Bitrix24 Logo
Microsoft Dynamics CRM vs Bitrix24
Compared 8% of the time
Asana vs Bitrix24 Logo
Asana vs Bitrix24
Compared 8% of the time
More Bitrix24 Competitors
No data available
 

Product Reports

Buyer's Guide
Bitrix24
May 2025
Bitrix24 reportDownload Bitrix24 product report
Buyer's Guide
Enterprise Social Software
April 2025
Zoho Cliq reportDownload Zoho Cliq product report
 

Overview

Communication and collaboration tools
Ready for unified collaboration? Intranet, chat, videoconferencing, calendars, workspaces, documents, tasks and internal communication tools in one place!

Group task management
Collaborative task management for teams large and small. Time tracking, reminders, reporting, templates, task dependencies and more.

Bitrix24

Streamline your team communication to move work forward

Zoho Cliq simplifies your team communication with organized conversations, information that's easy to find and by connecting to the tools you love.

Zoho
 

Sample Customers

mobilblitz Geissler & Ulrich GbR, Caloryfrio.com, k-webs, Ecuatoriana Industrial, Artistic Closets, Saigon Newport Corporation
GameVision, CRCC Asia, Purolite, FundsIndia, GPSS, europebet
Buyer's Guide
Enterprise Social Software
April 2025
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We monitor all Enterprise Social Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.