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Microsoft Teams vs Zoho Cliq comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Teams
Ranking in Enterprise Social Software
2nd
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
181
Ranking in other categories
Virtual Meetings (3rd)
Zoho Cliq
Ranking in Enterprise Social Software
21st
Average Rating
8.0
Reviews Sentiment
8.4
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Enterprise Social Software category, the mindshare of Microsoft Teams is 6.8%, down from 11.8% compared to the previous year. The mindshare of Zoho Cliq is 1.5%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software Mindshare Distribution
ProductMindshare (%)
Microsoft Teams6.8%
Zoho Cliq1.5%
Other91.7%
Enterprise Social Software
 

Featured Reviews

Ayush Saxena - PeerSpot reviewer
Engineer at a comms service provider with 10,001+ employees
Collaboration has transformed daily work and supports seamless global voice communication
Microsoft Teams could be improved, especially regarding contact center solutions which have a growing need for omnichannel capabilities, integrating with external platforms such as social media and email for a unified experience. Minor improvements might include reintroducing features such as GPU options available in classic Microsoft Teams to address issues in modern Microsoft Teams related to video meetings and content sharing. Furthermore, essential information such as who started or ended recordings should be more accessible in the Microsoft Teams admin center. I rate it a nine because Microsoft Teams occasionally experiences glitches in the client, leading to missing chat history or other transient issues. The performance issues with the desktop client and the support service complexities contribute to my rating being less than perfect. I have not identified any other improvements needed for Microsoft Teams.
Anand Bala - PeerSpot reviewer
Reaserch Analyst at Zreya Wealth
Provides ease of communication and is a stable solution
We use the solution for our organization's internal and commercial communications The solution's most valuable feature is the ease of communication. We can schedule meetings without any network interruptions. It works fine on lower networks as well. They should reduce data consumption and…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best feature Microsoft Teams offers is collaboration because it allows you to utilize most of the Microsoft 365 services from Microsoft Teams as a front line."
"I think communication is the best feature overall. We use Microsoft Teams for chat, video, and audio communications, so communication is the most valuable feature. Video communication has improved our productivity. We often need to review the code of some developers, which means we need to see their shared screen. So, I think the screen-sharing feature is the best one for us."
"We use Microsoft Teams for group communications."
"The solution's most valuable features are robust security and communication within teams or channels."
"Almost 70% of the world currently uses Microsoft Teams because it is easy to use."
"I have participated in meetings with up to 500 people during all-team meetings, and it worked without any issues."
"The mobile app really enabled us to connect meetings on the go from anywhere."
"I am actively using Planner, which is very convenient because I can have all of my tasks from projects, from different boards, from my personal list; I have everything in one list and I can filter and divide and prioritize."
"It works fine on lower networks as well."
 

Cons

"The solution's customer support should be faster and more responsive."
"The product should provide a to-do list feature."
"The solution could be lighter in terms of storage performance."
"Teams doesn't always sync to show as Do Not Disturb during Outlook meetings."
"It takes me time to adapt to the new improvements in the product, and they don't add too much value for me. I would prefer Microsoft Teams to reduce their frequent updates."
"The product should improve its security aspect, scalability, stability, and screen recording. It would be nice if Teams could come up with a feature where I can write chats and send them as mail. It would be also good if Teams could be connected to our application software so that for any doubts that can occur during the training, the operator can resolve them through chats. Hence, they can easily guide and close the issue."
"The application crashing in Microsoft Teams affected productivity. If we could minimize that, productivity would increase."
"Sometimes, extracting the older version of a file takes a few minutes."
"They should reduce data consumption and improve network connection for video calls."
 

Pricing and Cost Advice

"The product is expensive."
"Microsoft Teams’s pricing is low."
"It is affordable because it also includes the licenses on Microsoft Word, Microsoft Office and SharePoint."
"It costs around $12 for SharePoint and Teams per user."
"The pricing for Teams is very competitive."
"If you have content that requires more security and you want to use it in a more secure manner, with more protection, then it will come at a higher cost."
"Microsoft Teams is expensive compared to other solutions."
"It is moderately expensive than other Microsoft products."
"It is a cost-efficient solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Outsourcing Company
12%
Construction Company
11%
Manufacturing Company
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business66
Midsize Enterprise46
Large Enterprise77
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Microsoft Teams?
From an organizational point of view, the pricing and setup costs for Microsoft Teams are right, especially since it integrates all the new technologies coming to market, including AI and various A...
What needs improvement with Microsoft Teams?
One issue is that now it requires the presenter to initiate the meeting. Previously, anyone could quickly become a presenter, but now I have to ask or request for the presentation. This can cause p...
What is your primary use case for Microsoft Teams?
My primary use case for Microsoft Teams is day-to-day communication and collaboration with colleagues across different teams and locations. I use it for chats, virtual meetings, sharing documents a...
Ask a question
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Also Known As

MS Teams
No data available
 

Overview

 

Sample Customers

Honeywll, AIRFRANCE, AccuWeather, Lilly
GameVision, CRCC Asia, Purolite, FundsIndia, GPSS, europebet
Find out what your peers are saying about Slack, Microsoft, Atlassian and others in Enterprise Social Software. Updated: October 2026.
920,929 professionals have used our research since 2012.