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Slack Business - Enterprise vs Zoho Cliq comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Slack Business - Enterprise
Ranking in Enterprise Social Software
1st
Average Rating
8.4
Reviews Sentiment
5.6
Number of Reviews
83
Ranking in other categories
No ranking in other categories
Zoho Cliq
Ranking in Enterprise Social Software
24th
Average Rating
8.0
Reviews Sentiment
8.4
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Enterprise Social Software category, the mindshare of Slack Business - Enterprise is 10.5%, down from 13.0% compared to the previous year. The mindshare of Zoho Cliq is 1.5%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software Mindshare Distribution
ProductMindshare (%)
Slack Business - Enterprise10.5%
Zoho Cliq1.5%
Other88.0%
Enterprise Social Software
 

Featured Reviews

Akhil Viswam - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Threaded collaboration has transformed how our team tracks tickets and monitors automation updates
One suggestion I would make for improving Slack Business - Enterprise is the support of multimedia such as images and videos that we can easily share through Slack. That would be great. Additionally, another thing is AI integration; if Slack has some AI capabilities to get insights about conversations or summarization, that would be a great feature. If Slack has an AI feature that can summarize a particular Slack thread and provide a summary of that, that would be a great feature for us. I would rate it a ten if it comes with some AI features, particularly using generative AI to produce summarization and other kinds of insights from communication in a more secure, data-secure way.
Anand Bala - PeerSpot reviewer
Reaserch Analyst at Zreya Wealth
Provides ease of communication and is a stable solution
We use the solution for our organization's internal and commercial communications The solution's most valuable feature is the ease of communication. We can schedule meetings without any network interruptions. It works fine on lower networks as well. They should reduce data consumption and…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In managing releases via Slack channels, one major advantage over Teams is the ability to have threaded discussions, which helps in catching up on relevant discussions without the distraction of interleaved conversations."
"I use Slack for communication with my colleagues."
"Slack is a very collaborative tool that makes it easier for me to communicate with the onboarding and billing teams."
"It allows to facilitate communication, allowing us to create channels for updates, file sharing, and photo sharing within our team profiles."
"The product gives the best user experience."
"More often than not, members of our team are on the go rather than in the office."
"I like the tool's ability to send voice mail. We can also search for conversations easily in Slack."
"We are given an overview of our system status, and we are able to respond quickly to infrastructure events, marketing events, customer service events, etc."
"It works fine on lower networks as well."
 

Cons

"I would like to be able to do live streaming on Slack. Slack allows Slack huddle where you can do a group call, but it is not very well-designed. I'm not sure if it is going very well, but live streaming is one thing that I would definitely love to see. When you use Zoom, I like how you can run webinars. If we could do that through Slack, it would become an all-integrated platform. I would also like to be able to schedule meetings using Slack, similar to Zoom."
"Microsoft and Google are creating competitive equivalents. Slack needs to find a "secret sauce" that can differentiate them further."
"We do experience issues when trying to log in on Slack."
"I would like the in-meeting content sharing facility to be improved."
"I believe they can improve upon ‘calling’, which was introduced recently."
"Integrating Slack with calendar functions would be advantageous, allowing for the seamless scheduling of meetings within the platform."
"The solution’s initial setup is not very easy."
"The reason is we are moving towards a new CRM, so we have a suitable solution to integrate with the new CRM."
"They should reduce data consumption and improve network connection for video calls."
 

Pricing and Cost Advice

"The solution is expensive."
"It is an affordable solution."
"The solution is cheap in my country."
"It is less expensive than one of its competitors."
"We use the free version that does not have a license."
"It is an expensive tool. We pay 15 to 20 USD monthly per user."
"I would rate the tool's pricing a four out of ten."
"Slack is definitely worth the money."
"It is a cost-efficient solution."
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Financial Services Firm
12%
Construction Company
10%
Performing Arts
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business58
Midsize Enterprise13
Large Enterprise25
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Slack?
I am not aware of pricing, setup costs, or licensing, due to my company's partnership with Slack.
What needs improvement with Slack?
I am uncertain how Slack Business - Enterprise can be improved. Better notification controls, improved threading, and more integrations are all good features that seem relevant.
What is your primary use case for Slack?
My main use case for Slack Business - Enterprise is connecting between different teams and facilitating communication for teams. A quick, specific example of how my teams use Slack Business - Enter...
Ask a question
Earn 20 points
 

Overview

 

Sample Customers

Strava, The New York Times, Spotify, Blue Bottle Coffee Company, Eventbrite, Box, Circa, Stripe
GameVision, CRCC Asia, Purolite, FundsIndia, GPSS, europebet
Find out what your peers are saying about Slack, Microsoft, Atlassian and others in Enterprise Social Software. Updated: August 2026.
909,153 professionals have used our research since 2012.