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Bitrix24 vs Nimble CRM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 18, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitrix24
Ranking in CRM
34th
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
20
Ranking in other categories
Project Management Software (26th), Enterprise Social Software (20th)
Nimble CRM
Ranking in CRM
39th
Average Rating
8.6
Reviews Sentiment
7.8
Number of Reviews
3
Ranking in other categories
Social CRM (11th)
 

Mindshare comparison

As of August 2026, in the CRM category, the mindshare of Bitrix24 is 0.8%, down from 2.0% compared to the previous year. The mindshare of Nimble CRM is 0.9%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM Mindshare Distribution
ProductMindshare (%)
Bitrix240.8%
Nimble CRM0.9%
Other98.3%
CRM
 

Featured Reviews

Abasiakama Bassey - PeerSpot reviewer
Founder at Elxae Hub
A project management tool that offers great scalability and stability
The support provided by Bitrix24 is an area with shortcomings that needs improvement. From an improvement perspective, Bitrix24 should consider providing live and upfront support to its users, especially those who use the solution's free version. If you want someone to get on your platform for which you can't provide support, then it doesn't make that platform any different from its competitors. It would make sense to people if Bitrix24 could provide support for even their free version. It would be good if Bitrix24 added some accounting elements to the tool instead of just providing functionality related to bookkeeping alone since it can help Bitrix24 become a complete tool. During the setup phase of the solution, the tool should provide its users an option to add the accounting part, making it a complete solution.
Esther Sultaana - PeerSpot reviewer
Storage Consultant Storage at Hewlett Packard Enterprise
A fast and reliable solution that reduces data storage costs
The product leverages flash storage and predictive analytics. It helps us to monitor the infrastructure and reduces data storage costs. It reduces risk against snapshots and has great performance and capacity. The tool can be useful for applications that need speed. It is a fast and reliable solution. It can work on various IT platforms and environments.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I believe that having one system that handles all of the functions that we need in a business, such as marketing, sales, pipeline management, project management, meetings, customer contact, customer feedback, social media integrations, and connections to our cloud data storage, Google, and Microsoft, is a good idea."
"It's a very easy-to-use product."
"The data entry functionality is excellent, and the pipeline views and filters are highly useful."
"Initially, Bitrix24 improved the way we operate because we were not previously using a CRM. Before Bitrix24, we tracked everything through Outlook. Now, we have a tool that will automatically put out reports for us."
"What I like about this solution is that it is easy to use and very stable."
"Bitrix24's workflow is better than that of others. The user interface is also good."
"We use many of this solution's features for communication and for process automation, and it offers more functionality than a regular CRM."
"The data interpretation feature in Bitrix24 is good."
"The interface is easy to use and has many features, such as email marketing and ad management, live chat, and more."
"It is a fast and reliable solution."
"It's easy to configure and easy to create a data source or replicate it to another one."
 

Cons

"We didn't have the ability to customize the solution."
"From a product tracking point of view, there could be improvements."
"In our organization, we feel that the UI and the functionalities for workflows in the solution need a lot of improvement."
"Some functionalities of the tool required specific expertise. For example, the SIP Connector is difficult to install."
"In my opinion, everything needs improvement. It all starts with the user experience. It's extremely difficult to use, it's always lagging, It doesn't look particularly appealing, in terms of how it looks, and it is extremely difficult to locate the stages."
"The user interface could be improved or simplified. When you log in and see so many functions, it's a little overwhelming."
"I would like to see improvements with Bitrix24's marketing automation."
"There are some bugs in the mobile system."
"The solution should improve its replication groups' verification confirmation."
"The product has a security flaw."
"Nimble sometimes slows down the progress of any work or project we have pending as it lacks the customization to manage the task through the work dashboard."
 

Pricing and Cost Advice

"Bitrix24 used to be cheaper, but now it's getting expensive."
"Bitrix24 offers an open-source option for small companies, but you can order a bigger range of services on a monthly or yearly contract."
"Licenses are cheap compared to other solutions."
"The solution's pricing is quite average and not expensive."
"The cost is $2,500, which will be spread out over 18 to 24 months."
"The pricing for this program is reasonable."
"We were using the free version which was really limited in terms of functionality."
"I use the free version. I sense that my company will need a license for the solution in a few months to use some features like lead management."
"The solution is cost-effective."
"The pricing is moderate."
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Top Industries

By visitors reading reviews
Construction Company
16%
Comms Service Provider
12%
Manufacturing Company
9%
Financial Services Firm
8%
Construction Company
16%
Financial Services Firm
12%
Healthcare Company
11%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise2
Large Enterprise1
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Bitrix24?
The pricing for Bitrix24 is reasonable and standardized. However, we face limitations in Venezuela, where monthly invoicing isn't available, forcing us to pay annually.
What needs improvement with Bitrix24?
We need full ERP integration to take all our processes in one platform. Additionally, extracting data can be troublesome, as we have to use Russian APIs, which poses a security concern.
What advice do you have for others considering Bitrix24?
I would recommend Bitrix24 to others. Although we are moving to another solution, Bitrix24 offers impressive capabilities we haven’t utilized fully. I'd rate the solution eight out of ten.
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Comparisons

 

Overview

 

Sample Customers

mobilblitz Geissler & Ulrich GbR, Caloryfrio.com, k-webs, Ecuatoriana Industrial, Artistic Closets, Saigon Newport Corporation
A.M. Custom Clothing, Skymax, Totus Tuus Consulting, Nourmand & Associates, Intermedio Information Technology, Digiterati, TradeGecko, Things With Wings, Trendr, WebbROI, Servicerate.com
Find out what your peers are saying about Bitrix24 vs. Nimble CRM and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.