Bitrix24 vs Nimble CRM comparison

Bitrix24 and Nimble are both solutions in the CRM category. Bitrix24 is ranked #24 with an average rating of 7.5, while Nimble is ranked #47. Bitrix24 holds a 0.9% mindshare in CRM, compared to Nimble’s 0.7% mindshare. Additionally, 90% of Bitrix24 users are willing to recommend the solution, compared to 100% of Nimble users who would recommend it.

Bitrix24

Read 20 Bitrix24 reviews

1,881 Views
1,110 Comparison Views

90% willing to recommend

Nimble CRM

Read 3 Nimble CRM reviews

828 Views
712 Comparison Views

100% willing to recommend

Bitrix24

Nimble CRM

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Executive SummaryUpdated on Jan 18, 2026

Nimble CRM and Bitrix24 are competing products in the business relationship and operations enhancement category. Bitrix24 seems to have the upper hand due to its comprehensive feature set, appealing to those who prioritize extensive functionalities.

Features: Nimble CRM emphasizes seamless integration with widely-used communication platforms, a focus on social insights, and straightforward relationship-building tools. Bitrix24 offers project management, document sharing, and team collaboration tools, providing a robust all-in-one solution.

Ease Of Deployment and Customer Service: Nimble CRM features a straightforward cloud-based deployment with responsive customer support. Bitrix24, while cloud-based, involves a more complex setup due to its extensive feature suite, supported by comprehensive assistance to ease this process.

Pricing and ROI: Nimble CRM offers cost-effectiveness with tangible relationship-building ROI. Bitrix24 provides a flexible pricing model aligning with its extensive features, potentially delivering higher long-term value based on business needs.

To learn more, read our detailed Bitrix24 vs. Nimble CRM Report (Updated: December 2025).

Buyer's Guide

Bitrix24 vs. Nimble CRM

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Bitrix24

Ranking in CRM

24th

Average Rating

7.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Project Management Software (18th), Enterprise Social Software (15th)

Nimble CRM

Ranking in CRM

47th

Average Rating

8.6

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

Social CRM (16th)

Mindshare comparison

As of January 2026, in the CRM category, the mindshare of Bitrix24 is 0.9%, down from 1.9% compared to the previous year. The mindshare of Nimble CRM is 0.7%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM Market Share Distribution
Product	Market Share (%)
Bitrix24	0.9%
Nimble CRM	0.7%
Other	98.4%

CRM

Featured Reviews

Abasiakama Bassey

Founder at Elxae Hub

A project management tool that offers great scalability and stability

The support provided by Bitrix24 is an area with shortcomings that needs improvement. From an improvement perspective, Bitrix24 should consider providing live and upfront support to its users, especially those who use the solution's free version. If you want someone to get on your platform for which you can't provide support, then it doesn't make that platform any different from its competitors. It would make sense to people if Bitrix24 could provide support for even their free version. It would be good if Bitrix24 added some accounting elements to the tool instead of just providing functionality related to bookkeeping alone since it can help Bitrix24 become a complete tool. During the setup phase of the solution, the tool should provide its users an option to add the accounting part, making it a complete solution.

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Hakan Genel

Disaster Recovery Specialist at Metropolitan State University of Denver

An easy-to-use, simple and stable CRM solution

The solution is used for VMware Environment It's easy to configure and easy to create a data source or replicate it to another one. It's very easy to use. All servers are in the environment, and we are using the data source. Nimble is very reliable. The configuration is very quick and simple.…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Bitrix24 is a user-friendly solution that is easy to use."

"We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking."

"I am impressed with the solution's ability to customize workflows."

"Offers, a free version."

"Bitrix24's workflow is better than that of others. The user interface is also good."

"I believe that having one system that handles all of the functions that we need in a business, such as marketing, sales, pipeline management, project management, meetings, customer contact, customer feedback, social media integrations, and connections to our cloud data storage, Google, and Microsoft, is a good idea."

"It is a very scalable solution...The tool currently operates efficiently and contributes to our ongoing digitization efforts, including documentation and workflows."

"Initially, Bitrix24 improved the way we operate because we were not previously using a CRM. Before Bitrix24, we tracked everything through Outlook. Now, we have a tool that will automatically put out reports for us."

More Bitrix24 pros

"It's easy to configure and easy to create a data source or replicate it to another one."

"It is a fast and reliable solution."

"The interface is easy to use and has many features, such as email marketing and ad management, live chat, and more."

Cons

"This solution was built using old technology which is now mixed with new technologies. This can make it challenging to get new features live."

"Bitrix24’s interface needs to be improved."

"The solution's open channel and contact center could be improved."

"It's a team management tool, but the way the tasks are assigned and the way you are able to control them are lacking when compared to Asana or monday.com. The latter tools are a lot more adaptable to team management. Thus, better features to control the team are needed in Bitrix24."

"In my opinion, everything needs improvement. It all starts with the user experience. It's extremely difficult to use, it's always lagging, It doesn't look particularly appealing, in terms of how it looks, and it is extremely difficult to locate the stages."

"The client interface is not very user-friendly."

"There is a need for better integration with ERP solutions."

"The solution’s performance could be made faster."

More Bitrix24 cons

"The solution should improve its replication groups' verification confirmation."

"The product has a security flaw."

"Nimble sometimes slows down the progress of any work or project we have pending as it lacks the customization to manage the task through the work dashboard."

Pricing and Cost Advice

"Bitrix24 is a cheap tool. I think our costs are somewhere between $1,000 and $5,000 per month. There are no additional costs with it. We did put in some hours to clean up some project-related stuff in it, but it was not much."

"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a seven or eight out of ten."

"The product's pricing is okay for me. It is not expensive."

"Bitrix24 used to be cheaper, but now it's getting expensive."

"The solution's pricing is quite average and not expensive."

"Bitrix24 offers an open-source option for small companies, but you can order a bigger range of services on a monthly or yearly contract."

"The cost is $2,500, which will be spread out over 18 to 24 months."

"Licenses are cheap compared to other solutions."

More Bitrix24 pricing and cost advice

"The solution is cost-effective."

"The pricing is moderate."

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Comms Service Provider

12%

Manufacturing Company

Retailer

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	19
Midsize Enterprise	2

No data available

Questions from the Community

What do you like most about Bitrix24?

We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking.

See all answers

What is your experience regarding pricing and costs for Bitrix24?

The pricing for Bitrix24 is reasonable and standardized. However, we face limitations in Venezuela, where monthly invoicing isn't available, forcing us to pay annually.

See all answers

What needs improvement with Bitrix24?

We need full ERP integration to take all our processes in one platform. Additionally, extracting data can be troublesome, as we have to use Russian APIs, which poses a security concern.

See all answers

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Comparisons

Odoo vs Bitrix24

Compared 14% of the time

monday.com vs Bitrix24

Compared 8% of the time

amoCRM vs Bitrix24

Compared 8% of the time

ClickUp vs Bitrix24

Compared 7% of the time

ELMA 365 vs Bitrix24

Compared 6% of the time

More Bitrix24 Competitors

Intercom Customer Communications Platform vs Nimble CRM

Compared 19% of the time

Freshsales vs Nimble CRM

Compared 17% of the time

Oracle CX Sales vs Nimble CRM

Compared 15% of the time

HootSuite vs Nimble CRM

Compared 11% of the time

Salesforce Sales Cloud vs Nimble CRM

Compared 8% of the time

More Nimble CRM Competitors

Product Reports

Buyer's Guide

Bitrix24

January 2026

Download Bitrix24 product report

Buyer's Guide

CRM

January 2026

Download Nimble CRM product report

Overview

Communication and collaboration tools
Ready for unified collaboration? Intranet, chat, videoconferencing, calendars, workspaces, documents, tasks and internal communication tools in one place!

Group task management
Collaborative task management for teams large and small. Time tracking, reminders, reporting, templates, task dependencies and more.

Bitrix24

Nimble CRM is a relationship-focused CRM platform designed to streamline communication, enhance customer relationships, and improve business productivity through practical features and ease of use.

Nimble CRM integrates social media channels, communication tools, and contact management into one platform, enabling businesses to nurture relationships and engage with clients efficiently. The sales pipeline features, task management capabilities, and advanced reporting tools allow users to prioritize and efficiently handle daily tasks while maintaining a comprehensive overview of all client interactions. This CRM can adapt to various industries, offering scalable solutions ideal for small to medium businesses aiming to enhance customer relations and grow revenue.

What are the key features of Nimble CRM?

Contact Management: Centralized database for managing contacts, integrating directly with email systems.
Social Listening: Seamless integration with social media platforms to monitor and engage with customer activities.
Pipeline Management: Visual sales pipeline to track deal progress from lead generation to closing.
Task Management: Tools to organize and prioritize tasks, ensuring timely follow-up and efficiency.
Email Tracking: Insightful email tracking features to monitor open rates and engagement levels.

What benefits to look for in reviews?

Enhanced Productivity: Reduction in time spent searching for contact details and tracking communications.
Improved Customer Engagement: Better insights into customer interactions lead to more personalized communication.
Sales Growth: Streamlined processes and efficient task management contribute to increased sales conversions.
Data-Driven Decisions: Advanced reporting tools enable more informed business strategies.

Nimble CRM is widely implemented across industries like real estate, finance, and consulting. Companies leverage its features to handle customer interactions, streamline communications, and ensure strategic follow-ups, resulting in improved client satisfaction and retention. Integrations with industry-specific tools enable these sectors to adopt Nimble CRM smoothly into their operations, making it a valuable asset for businesses needing robust customer relationship management.

Nimble

Sample Customers

mobilblitz Geissler & Ulrich GbR, Caloryfrio.com, k-webs, Ecuatoriana Industrial, Artistic Closets, Saigon Newport Corporation

A.M. Custom Clothing, Skymax, Totus Tuus Consulting, Nourmand & Associates, Intermedio Information Technology, Digiterati, TradeGecko, Things With Wings, Trendr, WebbROI, Servicerate.com

Buyer's Guide

Bitrix24 vs. Nimble CRM

December 2025

Free Report: Bitrix24 vs. Nimble CRM

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