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Bitrix24 vs Nimble CRM comparison

Bitrix24 and Nimble are both solutions in the CRM category. Bitrix24 is ranked #16 with an average rating of 7.7, while Nimble is ranked #51. Bitrix24 holds a 2.0% mindshare in CRM, compared to Nimble’s 0.4% mindshare. Additionally, 90% of Bitrix24 users are willing to recommend the solution, compared to 100% of Nimble users who would recommend it.
Bitrix24
Read 20 Bitrix24 reviews
  • 778 Views
  • 498 Comparison Views
90% willing to recommend
Nimble CRM
Read 3 Nimble CRM reviews
  • 198 Views
  • 75 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Apr 1, 2025

Nimble CRM and Bitrix24 offer CRM solutions for small to medium-sized businesses. Nimble CRM holds the advantage in pricing and customer support, making it ideal for cost-conscious users. Bitrix24 presents a robust feature set, providing a higher value for those requiring comprehensive tools.

Features: Nimble CRM integrates seamlessly with social media platforms, enhancing online interactions and providing a robust contact management system. It is optimal for businesses heavily invested in social engagements and personalized customer interactions. Bitrix24 equips users with advanced project management, document management, and a suite of collaboration features, addressing extensive internal communication needs and facilitating team coordination.

Ease of Deployment and Customer Service: Nimble CRM offers a simple deployment experience and emphasizes responsive customer service, aligning well with businesses seeking efficiency and direct support. Bitrix24's setup process is more intricate due to its feature-rich environment, yet the comprehensive support it offers eases the deployment.

Pricing and ROI: Nimble CRM is budget-friendly, appealing to businesses looking for low-cost CRM solutions with strong customer engagement capabilities, resulting in a quick return on investment. Bitrix24, although requiring a higher initial investment, provides extensive automation and collaboration tools that can generate substantial long-term ROI for businesses maximizing its functionalities.

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To learn more, read our detailed Bitrix24 vs. Nimble CRM Report (Updated: June 2025).
Buyer's Guide
Bitrix24 vs. Nimble CRM
June 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitrix24
Ranking in CRM
16th
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
20
Ranking in other categories
Project Management Software (12th), Enterprise Social Software (9th)
Nimble CRM
Ranking in CRM
51st
Average Rating
8.6
Reviews Sentiment
7.8
Number of Reviews
3
Ranking in other categories
Social CRM (16th)
 

Mindshare comparison

As of July 2025, in the CRM category, the mindshare of Bitrix24 is 2.0%, up from 1.9% compared to the previous year. The mindshare of Nimble CRM is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM
 

Featured Reviews

Abasiakama Bassey - PeerSpot reviewer
A project management tool that offers great scalability and stability
The support provided by Bitrix24 is an area with shortcomings that needs improvement. From an improvement perspective, Bitrix24 should consider providing live and upfront support to its users, especially those who use the solution's free version. If you want someone to get on your platform for which you can't provide support, then it doesn't make that platform any different from its competitors. It would make sense to people if Bitrix24 could provide support for even their free version. It would be good if Bitrix24 added some accounting elements to the tool instead of just providing functionality related to bookkeeping alone since it can help Bitrix24 become a complete tool. During the setup phase of the solution, the tool should provide its users an option to add the accounting part, making it a complete solution.
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Hakan Genel - PeerSpot reviewer
An easy-to-use, simple and stable CRM solution
The solution is used for VMware Environment It's easy to configure and easy to create a data source or replicate it to another one. It's very easy to use. All servers are in the environment, and we are using the data source. Nimble is very reliable. The configuration is very quick and simple.…
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is easy to use and very stable."
"The technical support was intuitive and had good documentation."
"Bitrix24 is a user-friendly solution that is easy to use."
"The product is user-friendly."
"It is a very scalable solution...The tool currently operates efficiently and contributes to our ongoing digitization efforts, including documentation and workflows."
"It's a very easy-to-use product."
"The data interpretation feature in Bitrix24 is good."
"Collaboration and CRM are the most valuable features of Bitrix24."
More Bitrix24 pros
"It is a fast and reliable solution."
"It's easy to configure and easy to create a data source or replicate it to another one."
"The interface is easy to use and has many features, such as email marketing and ad management, live chat, and more."
 

Cons

"The user interface could be improved or simplified. When you log in and see so many functions, it's a little overwhelming."
"It's a team management tool, but the way the tasks are assigned and the way you are able to control them are lacking when compared to Asana or monday.com. The latter tools are a lot more adaptable to team management. Thus, better features to control the team are needed in Bitrix24."
"The stability could be improved."
"Some functionalities of the tool required specific expertise. For example, the SIP Connector is difficult to install."
"The solution’s performance could be made faster."
"The support provided by Bitrix24 is an area with shortcomings that needs improvement."
"I would like to see improvements with Bitrix24's marketing automation."
"We need full ERP integration to take all our processes in one platform."
More Bitrix24 cons
"The product has a security flaw."
"The solution should improve its replication groups' verification confirmation."
"Nimble sometimes slows down the progress of any work or project we have pending as it lacks the customization to manage the task through the work dashboard."
 

Pricing and Cost Advice

"Bitrix24 used to be cheaper, but now it's getting expensive."
"The pricing for this program is reasonable."
"Bitrix24 offers an open-source option for small companies, but you can order a bigger range of services on a monthly or yearly contract."
"The product's pricing is okay for me. It is not expensive."
"We were using the free version which was really limited in terms of functionality."
"The cost is $2,500, which will be spread out over 18 to 24 months."
"Bitrix24 is a cheap tool. I think our costs are somewhere between $1,000 and $5,000 per month. There are no additional costs with it. We did put in some hours to clean up some project-related stuff in it, but it was not much."
"Licenses are cheap compared to other solutions."
More Bitrix24 pricing and cost advice
"The pricing is moderate."
"The solution is cost-effective."
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Comms Service Provider
11%
Construction Company
7%
Government
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Bitrix24?
We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking.
See all answers
What is your experience regarding pricing and costs for Bitrix24?
The pricing for Bitrix24 is reasonable and standardized. However, we face limitations in Venezuela, where monthly invoicing isn't available, forcing us to pay annually.
See all answers
What needs improvement with Bitrix24?
We need full ERP integration to take all our processes in one platform. Additionally, extracting data can be troublesome, as we have to use Russian APIs, which poses a security concern.
See all answers
Ask a question
Earn 20 points
 

Comparisons

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Compared 23% of the time
ClickUp vs Bitrix24 Logo
ClickUp vs Bitrix24
Compared 13% of the time
ELMA 365 vs Bitrix24 Logo
ELMA 365 vs Bitrix24
Compared 10% of the time
Asana vs Bitrix24 Logo
Asana vs Bitrix24
Compared 8% of the time
Microsoft Project vs Bitrix24 Logo
Microsoft Project vs Bitrix24
Compared 7% of the time
More Bitrix24 Competitors
No data available
 

Product Reports

Buyer's Guide
Bitrix24
June 2025
Bitrix24 reportDownload Bitrix24 product report
Buyer's Guide
CRM
June 2025
Nimble CRM reportDownload Nimble CRM product report
 

Overview

Communication and collaboration tools
Ready for unified collaboration? Intranet, chat, videoconferencing, calendars, workspaces, documents, tasks and internal communication tools in one place!

Group task management
Collaborative task management for teams large and small. Time tracking, reminders, reporting, templates, task dependencies and more.

Bitrix24

Nimble CRM is a relationship-focused CRM platform designed to streamline communication, enhance customer relationships, and improve business productivity through practical features and ease of use.

Nimble CRM integrates social media channels, communication tools, and contact management into one platform, enabling businesses to nurture relationships and engage with clients efficiently. The sales pipeline features, task management capabilities, and advanced reporting tools allow users to prioritize and efficiently handle daily tasks while maintaining a comprehensive overview of all client interactions. This CRM can adapt to various industries, offering scalable solutions ideal for small to medium businesses aiming to enhance customer relations and grow revenue.

What are the key features of Nimble CRM?
  • Contact Management: Centralized database for managing contacts, integrating directly with email systems.
  • Social Listening: Seamless integration with social media platforms to monitor and engage with customer activities.
  • Pipeline Management: Visual sales pipeline to track deal progress from lead generation to closing.
  • Task Management: Tools to organize and prioritize tasks, ensuring timely follow-up and efficiency.
  • Email Tracking: Insightful email tracking features to monitor open rates and engagement levels.
What benefits to look for in reviews?
  • Enhanced Productivity: Reduction in time spent searching for contact details and tracking communications.
  • Improved Customer Engagement: Better insights into customer interactions lead to more personalized communication.
  • Sales Growth: Streamlined processes and efficient task management contribute to increased sales conversions.
  • Data-Driven Decisions: Advanced reporting tools enable more informed business strategies.

Nimble CRM is widely implemented across industries like real estate, finance, and consulting. Companies leverage its features to handle customer interactions, streamline communications, and ensure strategic follow-ups, resulting in improved client satisfaction and retention. Integrations with industry-specific tools enable these sectors to adopt Nimble CRM smoothly into their operations, making it a valuable asset for businesses needing robust customer relationship management.

Nimble
 

Sample Customers

mobilblitz Geissler & Ulrich GbR, Caloryfrio.com, k-webs, Ecuatoriana Industrial, Artistic Closets, Saigon Newport Corporation
A.M. Custom Clothing, Skymax, Totus Tuus Consulting, Nourmand & Associates, Intermedio Information Technology, Digiterati, TradeGecko, Things With Wings, Trendr, WebbROI, Servicerate.com
Buyer's Guide
Bitrix24 vs. Nimble CRM
June 2025
Free Report: Bitrix24 vs. Nimble CRM
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