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Bitdefender GravityZone EDR vs Kaspersky Endpoint Detection and Response comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Bitdefender GravityZone EDR delivers positive ROI with reduced threat detection time, balanced pricing, and enhanced security for all organizations.
Sentiment score
1.0
Kaspersky Endpoint Detection and Response improves incident response time, reduces breaches, and enhances threat visibility with efficient deployment and accurate detection.
 

Customer Service

Sentiment score
5.8
Bitdefender GravityZone EDR support is responsive and efficient, but users note communication barriers and multilingual support limitations.
Sentiment score
5.8
Kaspersky's customer service receives mixed reviews, with premium support praised for speed and standard support criticized for delays.
I have heard that their response time is pretty good, usually under 24 hours.
SOC Engineer at a outsourcing company with 10,001+ employees
I would rate customer service and support as nine out of ten.
Products &Service Head; Head of IT at Wahl India
 

Scalability Issues

Sentiment score
6.6
Bitdefender GravityZone EDR scales efficiently across numerous endpoints, supporting diverse systems with some legacy support challenges.
Sentiment score
4.9
Kaspersky Endpoint Detection and Response is praised for scalability, especially in large enterprises, with some limitations in non-cloud versions.
Mac is not supported.
SOC Engineer at a outsourcing company with 10,001+ employees
I would rate the scalability of Bitdefender EDR as nine out of ten.
Products &Service Head; Head of IT at Wahl India
 

Stability Issues

Sentiment score
6.6
Bitdefender GravityZone EDR is praised for stable performance, reliable protection, efficient processing, and effective large deployments without issues.
Sentiment score
5.8
Kaspersky Endpoint Detection and Response is stable, with strong reliability, despite some connectivity issues and license update challenges.
If it were not stable, it could lead to inaccuracies in asset management data and increase incident response times if I cannot access the console during ongoing investigations.
SOC Engineer at a outsourcing company with 10,001+ employees
 

Room For Improvement

Bitdefender GravityZone EDR needs improved usability, performance, integration, and support, with better resource management and customization options.
Kaspersky Endpoint Detection and Response faces issues with compatibility, usability, and integration, needing enhancements in performance, support, and features.
The QUIC protocol, which is UDP-based and used by Facebook and WhatsApp, is a common demand from many clients.
Chief Technology Officer at BD Software Distribution Pvt Ltd
I would like to optimize the incident response area as well, especially when comparing my experience with CrowdStrike, which is relatively more responsive and easier to navigate when there are multiple hosts involved.
SOC Engineer at a outsourcing company with 10,001+ employees
When patching devices for updates, if a device is not switched on, it does not provide information dynamically.
Products &Service Head; Head of IT at Wahl India
Kaspersky Endpoint Detection and Response sometimes seems to allow certain files which should not be allowed on its own.
IT Manager at R K Khanna and Associates
 

Setup Cost

Bitdefender GravityZone EDR is cost-effective with flexible pricing, offering discounts and negotiation options for enterprise buyers.
Kaspersky Endpoint Detection and Response pricing is seen as competitive, justified by its effectiveness despite some perceiving it as high.
The cost is reasonable, with the license costing approximately six to eight dollars per user.
Products &Service Head; Head of IT at Wahl India
Kaspersky Endpoint Detection and Response is cheap.
IT Manager at R K Khanna and Associates
 

Valuable Features

Bitdefender GravityZone EDR excels in swift setup, security features, scalability, real-time updates, and seamless integration with various systems.
Kaspersky Endpoint Detection and Response offers comprehensive features for efficient, accurate threat management and security across networks.
Real-time monitoring has helped our organization by providing 24/7 oversight, which is handled by the monitoring team.
SOC Engineer at a outsourcing company with 10,001+ employees
The features I find most effective for threat detection include centralized control policy distribution.
Products &Service Head; Head of IT at Wahl India
For individual machines, Kaspersky Endpoint Detection and Response sits to check the endpoint.
IT Manager at R K Khanna and Associates
 

Categories and Ranking

Bitdefender GravityZone EDR
Ranking in Endpoint Detection and Response (EDR)
19th
Average Rating
8.4
Reviews Sentiment
6.2
Number of Reviews
62
Ranking in other categories
No ranking in other categories
Kaspersky Endpoint Detectio...
Ranking in Endpoint Detection and Response (EDR)
23rd
Average Rating
7.8
Reviews Sentiment
6.3
Number of Reviews
19
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Bitdefender GravityZone EDR is 2.1%, down from 2.5% compared to the previous year. The mindshare of Kaspersky Endpoint Detection and Response is 1.0%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
Bitdefender GravityZone EDR2.1%
Kaspersky Endpoint Detection and Response1.0%
Other96.9%
Endpoint Detection and Response (EDR)
 

Featured Reviews

HarshBhardiya - PeerSpot reviewer
SOC Engineer at a outsourcing company with 10,001+ employees
Provides detailed event investigation and endpoint control but needs better Mac support and UI improvements
I find the advanced behavioral analytics feature in Bitdefender GravityZone EDR a little gimmicky, as I don't usually find much use for it. The advanced behavioral analytics feature needs to be optimized to be more user-friendly and easier to work with. We don't specifically look for the customizable dashboards within Bitdefender GravityZone EDR; rather, we get the logs on our SIEM solution, QRadar, where we have created the dashboards. We also have Tableau and Power BI, so we don't utilize any dashboards on the EDR front. I would like to optimize the incident response area as well, especially when comparing my experience with CrowdStrike, which is relatively more responsive and easier to navigate when there are multiple hosts involved. Other areas of improvement for Bitdefender GravityZone EDR include its lack of support for Mac devices.
Manikumar David - PeerSpot reviewer
IT Manager at R K Khanna and Associates
Experienced weak security checks and increased system load with limited control
Kaspersky Endpoint Detection and Response is not up to the mark compared to what I have seen from earlier products. I was using CrowdStrike, and Kaspersky Endpoint Detection and Response is not up to the mark compared to CrowdStrike and other products. Kaspersky Endpoint Detection and Response sometimes seems to allow certain files which should not be allowed on its own. I trust Kaspersky Endpoint Detection and Response to check the files, but I cannot sit and check all the files that are coming in. Kaspersky Endpoint Detection and Response has its own weaknesses. Kaspersky Endpoint Detection and Response slows the system slightly. It uses more resources than what CrowdStrike does. When any attack happens or something is happening with other products I am using, Kaspersky Endpoint Detection and Response stops certain things. However, it does not take me to the file, and it is not user-friendly.
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Top Industries

By visitors reading reviews
Comms Service Provider
12%
Computer Software Company
8%
Manufacturing Company
7%
University
6%
Comms Service Provider
11%
Financial Services Firm
9%
Manufacturing Company
9%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise9
Large Enterprise11
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise6
Large Enterprise6
 

Questions from the Community

What is your experience regarding pricing and costs for Bitdefender GravityZone Ultra?
The cost is reasonable, with the license costing approximately six to eight dollars per user.
What needs improvement with Bitdefender GravityZone Ultra?
I find the advanced behavioral analytics feature in Bitdefender GravityZone EDR a little gimmicky, as I don't usually find much use for it. The advanced behavioral analytics feature needs to be opt...
What do you like most about Kaspersky Endpoint Detection and Response?
Kaspersky EDR offers automated response capabilities, enhancing efficiency by enabling quick investigation and response to potential threats on Android devices.
What needs improvement with Kaspersky Endpoint Detection and Response?
Kaspersky Endpoint Detection and Response is not up to the mark compared to what I have seen from earlier products. I was using CrowdStrike, and Kaspersky Endpoint Detection and Response is not up ...
 

Also Known As

Bitdefender GravityZone Ultra, Bitdefender GravityZone
No data available
 

Overview

 

Sample Customers

Mentor Graphics, Rudersdal Kommune
Information Not Available
Find out what your peers are saying about Bitdefender GravityZone EDR vs. Kaspersky Endpoint Detection and Response and other solutions. Updated: December 2025.
881,176 professionals have used our research since 2012.