We performed a comparison between Bitdefender GravityZone Ultra and SentinelOne Singularity Complete based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Bitdefender GravityZone EDR offers comprehensive detection capabilities and an advanced management interface. It is known for its easy setup, scalability, and reasonable pricing. SentinelOne Singularity Complete is praised for its dependable threat prevention and ability to reverse ransomware file encryption. The reviews suggest that Bitdefender GravityZone EDR can improve by adding a built-in firewall, optimizing deployment, and enhancing encryption. SentinelOne could improve its automation, machine learning, and AI capabilities while improving reporting and integration.
Service and Support: Opinions are divided about Bitdefender's customer service, with some users reporting prompt and helpful assistance and others experiencing responses and an overwhelming amount of emails. Customers have been pleased with SentinelOne’s customer service. Reviews highlighted the support team’s responsiveness and efficiency.
Ease of Deployment: Users say Bitdefender GravityZone EDR is straightforward to set up, and deployment can be completed in less than a day. Similarly, users found the initial setup for SentinelOne Singularity Complete to be quick and painless, with helpful support from the vendor team.
Pricing: Bitdefender GravityZone EDR’s licensing is considered reasonable, and contract lengths are flexible. There may be additional charges for extra features or services. Some reviewers thought SentinelOne Singularity Complete is reasonably priced and competitive, while others say it’s costlier than many alternatives.
ROI: Bitdefender GravityZone EDR offers varied ROI based on different situations. SentinelOne Singularity Complete yields an ROI by saving money and protecting against ransomware attacks. Other users noted its valuable dashboard data and low CapEx requirements.
Comparison Results: Our users prefer SentinelOne Singularity Complete over Bitdefender GravityZone EDR. Users commended SentinelOne for its reliable threat resolution and valuable features including automated threat remediation and comprehensive event data analysis. Users found the pricing reasonable and reported positive customer service experiences.
"The stability is very good."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"This is stable and scalable."
"The most valuable feature is the analysis, because of the beta structure."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"Forensics is a valuable feature of Fortinet FortiEDR."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"It's hard to pick just one valuable feature as almost all of the main features are very useful. However, the ability to manage it centrally and have detailed control over settings, exceptions and other configurations is extremely beneficial."
"Bitdefender GravityZone EDR needs to be more stable."
"It is a very stable solution."
"We have had no issues with the support and consider it to be good, even when it comes to accredited resellers."
"I like GravityZone's short implementation time. It takes only a day, at most."
"I haven't had a problem with its stability yet. Since we deployed it, we haven't had one computer instance where we had to reimage the computer due to the virus."
"If you detect a virus, you can isolate the PC from the network and prevent access to the internet, network and routers. Once fixed, you can give access back to the client. We have not had this functionality using other solutions."
"The nice thing about Bitdefender is that it has modules and layers that you can add as the requirement becomes more sophisticated and dangerous or threatening."
"The product can scale."
"The GUI is really easy to use."
"We are able to write some custom rules on SentinelOne."
"SentinelOne is very simple to install and very simple to manage. It's very aggressive, so it does protection well, and it seems to be stopping attacks that other solutions cannot."
"SentinelOne has helped us to improve our security by fine-tuning our current use cases and creating new ones."
"Having the capability to gain insights across our network, observe all our machines, and have a centralized view of what's protected and where things are is incredibly advantageous."
"I like the centralized management with the web dashboard."
"Its ability to interact with other third-party tools has been great for us. It can work through APIs and partners and integrate well."
"The only minor concern is occasional interference with desired programs."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"The support needs improvement."
"Cannot be used on mobile devices with a secure connection."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"We find the solution to be a bit expensive."
"Application Control should be available on the cloud."
"There is a need to work on the deployment, when it comes to deploying to Windows machines with regards to downloading the size of the package."
"This solution would be improved if it included antivirus functionality. You currently need to install a plug-in to Outlook for each email to be scanned."
"There was a bit of a problem deploying."
"They should include the Hebrew language for its technical support in terms of communication."
"Their ransomware remediation doesn't respond as fast as BullWall does...Ransomware control needs to be improved."
"The interface could be improved."
"Areas for improvement would be performance and pricing."
"The solution should include USB blocking for specific machines."
"It has all the features that other leading products in the market provide. They should keep enhancing it based on the challenges in the market. I am fine with its detection capability, but they can work more on deep inspection."
"Their documentation could afford to be a little bit better communicated. A lot of times we have to look at things in the knowledge base, and much of that could be communicated better, but that would probably be the only thing that needs to be improved."
"SentinelOne's performance and the accuracy of its incident filtering could be improved."
"The update process can be better. It is very easy to deploy, but over a long period, the updating process can be a little messy. In some EDR solutions, you end up with a very good mechanism to push new versions. It could do with a little work in that area. It is not particularly difficult, but it could do with a little work."
"My biggest complaint is that when you're logged into the console there is the Help section where you can review all the documentation. But when you log in to the support portal, there is documentation there as well. They need to sync those two into one place so that I don't have to search in two different locations for an answer."
"I'd like to see more documentation."
"I would appreciate seeing the browser extension react more effectively to events, going beyond mere detection."
More SentinelOne Singularity Complete Pricing and Cost Advice →
Bitdefender GravityZone EDR is ranked 14th in EDR (Endpoint Detection and Response) with 23 reviews while SentinelOne Singularity Complete is ranked 2nd in EDR (Endpoint Detection and Response) with 88 reviews. Bitdefender GravityZone EDR is rated 8.2, while SentinelOne Singularity Complete is rated 8.6. The top reviewer of Bitdefender GravityZone EDR writes "Straightforward, intuitive and efficient in dealing with all virus-related issues ". On the other hand, the top reviewer of SentinelOne Singularity Complete writes "Worth the money, supports legacy endpoints, and blocks anything even remotely malicious". Bitdefender GravityZone EDR is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Intercept X Endpoint, Symantec Endpoint Security and Check Point Harmony Endpoint, whereas SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, Intercept X Endpoint and Cortex XDR by Palo Alto Networks. See our Bitdefender GravityZone EDR vs. SentinelOne Singularity Complete report.
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