Try our new research platform with insights from 80,000+ expert users

Bitdefender GravityZone EDR vs CyberArk Endpoint Privilege Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Bitdefender GravityZone EDR delivers positive ROI with reduced threat detection time, balanced pricing, and enhanced security for all organizations.
Sentiment score
7.2
CyberArk Endpoint Privilege Manager enhances security, reduces risks and costs, saves resources, and protects sensitive information effectively.
Deploying CyberArk Endpoint Privilege Manager has secured the infrastructure, which saves money, time, and resources.
Lead Consultant at a tech vendor with 501-1,000 employees
I consider CyberArk Endpoint Privilege Manager's return on investment to be good since it effectively accomplishes the goals expected from privilege access management solutions.
Commercial and Technical Professional Manager at Evolution Technologies Group
 

Customer Service

Sentiment score
5.8
Bitdefender GravityZone EDR support is responsive and efficient, but users note communication barriers and multilingual support limitations.
Sentiment score
6.2
CyberArk Endpoint Privilege Manager support is knowledgeable but needs improvements in response times, accessibility, and first-level assistance.
I would rate customer service and support as nine out of ten.
Products &Service Head; Head of IT at Wahl India
I have heard that their response time is pretty good, usually under 24 hours.
SOC Engineer at a outsourcing company with 10,001+ employees
They respond immediately to our inquiries, resolve issues promptly, and provide valuable guidance, especially in critical situations.
Security Delivery Analyst at Accenture
We engage them when needed and receive prompt responses that typically resolve our issues.
Global Security Systems Consultant at a insurance company with 10,001+ employees
Earlier, we received support for normal tickets within a day, but now it takes one or two days to resolve issues.
Lead Consultant at a tech vendor with 501-1,000 employees
 

Scalability Issues

Sentiment score
6.6
Bitdefender GravityZone EDR scales efficiently across numerous endpoints, supporting diverse systems with some legacy support challenges.
Sentiment score
7.7
CyberArk Endpoint Privilege Manager efficiently scales for large deployments, praised for growth-centered architecture despite integration complexities.
Mac is not supported.
SOC Engineer at a outsourcing company with 10,001+ employees
I would rate the scalability of Bitdefender EDR as nine out of ten.
Products &Service Head; Head of IT at Wahl India
We can set permissions per team or department, allowing some teams to elevate specific applications while others have different permissions.
Global Security Systems Consultant at a insurance company with 10,001+ employees
CyberArk Endpoint Privilege Manager is quite scalable.
Security Delivery Analyst at Accenture
The available reports and other security tools assist in scaling it according to my organization's needs.
Cybersecurity Manager at a consultancy with 10,001+ employees
 

Stability Issues

Sentiment score
6.6
Bitdefender GravityZone EDR is praised for stable performance, reliable protection, efficient processing, and effective large deployments without issues.
Sentiment score
8.2
CyberArk Endpoint Privilege Manager is stable, with 99.99% uptime, reliable on Windows, needing console improvements and minimal memory.
If it were not stable, it could lead to inaccuracies in asset management data and increase incident response times if I cannot access the console during ongoing investigations.
SOC Engineer at a outsourcing company with 10,001+ employees
It is a robust solution that has effectively supported our environment without major issues.
Security Delivery Analyst at Accenture
Since implementing it, we have not experienced any outages or stability issues.
Global Security Systems Consultant at a insurance company with 10,001+ employees
CyberArk Endpoint Privilege Manager offers multiple options for creating and stopping policies.
Lead Consultant at a tech vendor with 501-1,000 employees
 

Room For Improvement

Bitdefender GravityZone EDR needs improved usability, performance, integration, and support, with better resource management and customization options.
CyberArk Endpoint Privilege Manager needs improved integration, user interface, and pricing, along with enhanced compatibility and functionality.
The QUIC protocol, which is UDP-based and used by Facebook and WhatsApp, is a common demand from many clients.
Chief Technology Officer at BD Software Distribution Pvt Ltd
I would like to optimize the incident response area as well, especially when comparing my experience with CrowdStrike, which is relatively more responsive and easier to navigate when there are multiple hosts involved.
SOC Engineer at a outsourcing company with 10,001+ employees
When patching devices for updates, if a device is not switched on, it does not provide information dynamically.
Products &Service Head; Head of IT at Wahl India
CyberArk Endpoint Privilege Manager could be improved by simplifying the administration process, specifically when setting up policies and applications.
Global Security Systems Consultant at a insurance company with 10,001+ employees
Currently, no user-based policy option is available inside the EPM console.
Lead Consultant at a tech vendor with 501-1,000 employees
Some features provided in the self-hosted version of EPM are not supported in the software as a service version, like connection to some analysis applied by Palo Alto.
Solution Architect at a consultancy with 10,001+ employees
 

Setup Cost

Bitdefender GravityZone EDR is cost-effective with flexible pricing, offering discounts and negotiation options for enterprise buyers.
CyberArk Endpoint Privilege Manager's high pricing is justified by its quality, features, and appeal to large enterprises in finance.
The cost is reasonable, with the license costing approximately six to eight dollars per user.
Products &Service Head; Head of IT at Wahl India
CyberArk Endpoint Privilege Manager is slightly expensive, but costs can be negotiated to become more competitive.
Cybersecurity Manager at a consultancy with 10,001+ employees
CyberArk Endpoint Privilege Manager is costly compared to other solutions.
Lead Consultant at a tech vendor with 501-1,000 employees
I've received feedback that the pricing is high, however, for me, the value it brings is worth the cost.
Manager at a computer software company with 1,001-5,000 employees
 

Valuable Features

Bitdefender GravityZone EDR excels in swift setup, security features, scalability, real-time updates, and seamless integration with various systems.
CyberArk Endpoint Privilege Manager enhances security by managing privileges, integrating seamlessly, and preventing ransomware while ensuring regulatory compliance.
Real-time monitoring has helped our organization by providing 24/7 oversight, which is handled by the monitoring team.
SOC Engineer at a outsourcing company with 10,001+ employees
The features I find most effective for threat detection include centralized control policy distribution.
Products &Service Head; Head of IT at Wahl India
CyberArk Endpoint Privilege Manager effectively reduces malicious content in applications by allowing us to identify and block dangerous applications.
Security Delivery Analyst at Accenture
It allows them to granularly manage controls to prevent some malicious activities on the endpoint machine.
Head of Sales Services Department at a comms service provider with 51-200 employees
CyberArk Endpoint Privilege Manager enhances computer security by providing minimal access, effectively preventing ransomware attacks.
Cybersecurity Manager at a consultancy with 10,001+ employees
 

Categories and Ranking

Bitdefender GravityZone EDR
Average Rating
8.4
Reviews Sentiment
6.2
Number of Reviews
62
Ranking in other categories
Endpoint Detection and Response (EDR) (19th)
CyberArk Endpoint Privilege...
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
38
Ranking in other categories
Endpoint Compliance (5th), Privileged Access Management (PAM) (4th), Anti-Malware Tools (5th), Application Control (3rd), Ransomware Protection (5th)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Bitdefender GravityZone EDR is designed for Endpoint Detection and Response (EDR) and holds a mindshare of 2.0%, down 2.5% compared to last year.
CyberArk Endpoint Privilege Manager, on the other hand, focuses on Privileged Access Management (PAM), holds 2.5% mindshare, down 3.6% since last year.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
Bitdefender GravityZone EDR2.0%
CrowdStrike Falcon8.7%
Microsoft Defender for Endpoint7.3%
Other82.0%
Endpoint Detection and Response (EDR)
Privileged Access Management (PAM) Market Share Distribution
ProductMarket Share (%)
CyberArk Endpoint Privilege Manager2.5%
CyberArk Privileged Access Manager11.2%
Delinea Secret Server5.0%
Other81.3%
Privileged Access Management (PAM)
 

Featured Reviews

HarshBhardiya - PeerSpot reviewer
SOC Engineer at a outsourcing company with 10,001+ employees
Provides detailed event investigation and endpoint control but needs better Mac support and UI improvements
I find the advanced behavioral analytics feature in Bitdefender GravityZone EDR a little gimmicky, as I don't usually find much use for it. The advanced behavioral analytics feature needs to be optimized to be more user-friendly and easier to work with. We don't specifically look for the customizable dashboards within Bitdefender GravityZone EDR; rather, we get the logs on our SIEM solution, QRadar, where we have created the dashboards. We also have Tableau and Power BI, so we don't utilize any dashboards on the EDR front. I would like to optimize the incident response area as well, especially when comparing my experience with CrowdStrike, which is relatively more responsive and easier to navigate when there are multiple hosts involved. Other areas of improvement for Bitdefender GravityZone EDR include its lack of support for Mac devices.
Sumit Chavan - PeerSpot reviewer
Lead Consultant at a tech vendor with 501-1,000 employees
Helps secure the infrastructure and control users with admin rights
There are many features that are currently missing. A customization option is required for certain policies. For instance, if we need to stop PowerShell scripting, we have to create a different policy for that. Being able to create a sub-level policy within a top-level policy would be good. Currently, no user-based policy option is available inside the EPM console. We can only create computer-based policies. The database is available, but there is a drawback in not being able to create local groups on the EPM console. We only have to depend on Active Directory. This limits infrastructure security as we depend on the Active Directory team to manage user groups. If they remove any users, we lose control. If we could create groups locally and block them or set specific policies, we would have more control. Local endpoint management is missing from the EPM site. Moreover, there is an issue with policies not running as expected when we make enhancements. We have to find multiple ways to whitelist applications or enhance policies.
report
Use our free recommendation engine to learn which Endpoint Detection and Response (EDR) solutions are best for your needs.
881,757 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Comms Service Provider
13%
Computer Software Company
7%
Manufacturing Company
7%
University
6%
Financial Services Firm
13%
Manufacturing Company
10%
Computer Software Company
10%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise9
Large Enterprise11
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise9
Large Enterprise18
 

Questions from the Community

What is your experience regarding pricing and costs for Bitdefender GravityZone Ultra?
The cost is reasonable, with the license costing approximately six to eight dollars per user.
What needs improvement with Bitdefender GravityZone Ultra?
I find the advanced behavioral analytics feature in Bitdefender GravityZone EDR a little gimmicky, as I don't usually find much use for it. The advanced behavioral analytics feature needs to be opt...
Looking for recommendations and a pros/cons template for software to detect insider threats
This is an inside-out --- outside-in --- inside-in question, as an insider can be an outsider as well. There is no short answer other than a blend of a PAM tool with Behavioral Analytics and Endpo...
What do you like most about CyberArk Endpoint Privilege Manager?
The most valuable feature of the solution is its performance.
What is your experience regarding pricing and costs for CyberArk Endpoint Privilege Manager?
I believe it's quite a reasonably priced solution. It's not very common to use CyberArk because it's a niche solution, but customers who are willing to control administrative accounts are willing t...
 

Also Known As

Bitdefender GravityZone Ultra, Bitdefender GravityZone
Viewfinity
 

Overview

 

Sample Customers

Mentor Graphics, Rudersdal Kommune
Information Not Available
Find out what your peers are saying about Bitdefender GravityZone EDR vs. CyberArk Endpoint Privilege Manager and other solutions. Updated: March 2020.
881,757 professionals have used our research since 2012.