We performed a comparison between BigPanda and OpenText Operations Bridge based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."A user-friendly solution."
"The main thing that we like about BigPanda is the user interface."
"BigPanda integrates well with other solutions, such as WatchGuard,"
"We have also made extensive use of the outbound integrations to ticketing systems (JIRA) and collaboration tools (Slack). The main driver for us has been getting all alerting into a single UI and enabling us to streamline our incident management process."
"Alert deduplication and correlation - In an environment like the NOC where you're ingesting hundreds and thousands of alerts from various monitoring sources, it's time consuming and difficult to go through individual alerts and also difficult to spot critical issues. It's been great to have BigPanda not only deduplicate alerts but also correlate alerts that are seemingly unrelated, to create a clearer picture."
"One of the most valuable features of BigPanda is its user-friendly interface."
"Easy integration - We've had challenges in the past integrating all of our various monitoring sources and tools into one central system. BigPanda, with the integrations that it already has, as well as offering webhook/REST API, has made it very easy for us to plug everything in."
"The solution is user-friendly and has good performance and certification."
"The most valuable features of the solution are its grouping scripts and event focus."
"The most valuable feature is its ability to integrate with everything."
"Flexible dashboard with the availability of widgets."
"The event correlation is the most valuable aspect of the solution."
"The initial setup is pretty straightforward. It's not complex at all."
"It has the capability to display overall health of the infrastructure and is very useful for executive reports on the health of the infrastructure."
"Purely, its flexibility is the most valuable aspect. It is hugely configurable."
"We haven't faced any stability issues. There hasn't been any crashes or glitches."
"Analytics is an area for improvement, being able to break down the actions that are being taken by users of BigPanda, as well as the auto-magical work that is being done by BigPanda."
"The usability needs to improve, because it is a pure code environment."
"BigPanda attempts a little of everything and fails at most."
"The cost of this product is too high compared to New Relic."
"The solution could improve by having better integration."
"Our infrastructure is quite large - tens of thousands of servers, often with 30-plus checks running on each host with one minute intervals. This generates a lot of data often in bursts (when we have a large scale failure). This has caused some delay in the ingestion pipeline."
"The observability can be enriched with regards to infrastructure and the application-integrated environment. The dashboard and reports could be improved."
"The UI for this solution could be improved. It is very hard to find what you are looking for."
"It is a very complicated product. It's difficult to manage. Nowadays, products are very easy to manage, deploy, and integrate, but Operations Bridge is very complicated to manage."
"Installing and upgrading the HPOM and Operations Agent software is not always easy and the process can be quite fragile. Once it is running, it is very quick and stable, but an upgrade can quite easily break something or terminate unexpectedly."
"We are waiting for quicker release cycles. Also containerized upgrade, so that you don't have to bring a system entirely down to make a minor upgrade, in fact, or a minor patch."
"The pricing could be improved."
"I know that in the next version, X1005, they're moving to more graphical overviews, which should help our senior managers."
"I'm not aware of areas that need improvement."
"The service takes a very long time to start and it requires a lot of resources."
"The initial setup is a little bit complex."
BigPanda is ranked 40th in IT Infrastructure Monitoring with 12 reviews while OpenText Operations Bridge is ranked 8th in Event Monitoring with 44 reviews. BigPanda is rated 7.2, while OpenText Operations Bridge is rated 7.8. The top reviewer of BigPanda writes "Offers comprehensive alert monitoring and a user-friendly interface but requires manual validation to provide accurate alerts". On the other hand, the top reviewer of OpenText Operations Bridge writes "Good event correlation capabilities, promotes a self-service approach to monitoring". BigPanda is most compared with ServiceNow, Moogsoft, PagerDuty Operations Cloud, IBM Tivoli NetCool OMNIbus and ServiceNow IT Operations Management, whereas OpenText Operations Bridge is most compared with SCOM, OpsRamp, BMC Helix Monitor, Splunk Enterprise Security and IBM Tivoli NetCool OMNIbus.
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.