BigFix and Sophos Endpoint compete in the endpoint management and security category. BigFix has the advantage in comprehensive management features and integration capabilities, while Sophos Endpoint excels in threat detection and streamlined security integration.
Features: BigFix offers robust multi-platform support, powerful patch management, and real-time recording capabilities. It allows detailed visibility and control, enabling custom reports and API integration. Sophos Endpoint provides effective ransomware protection, seamless integration with other Sophos components, and threat detection, preventing infection spread across networks.
Room for Improvement: BigFix users suggest enhancements in its web interface, documentation, and support for third-party integrations. They also desire more automation and improved reporting. Sophos Endpoint could benefit from faster support response times, better resource management, and more comprehensive logging features. Enhanced integration with third-party tools is also suggested.
Ease of Deployment and Customer Service: BigFix typically requires on-premises deployment, which can be complex, but has community support. The support quality has improved post-acquisition by HCL. Sophos Endpoint offers flexible cloud deployment with generally satisfactory support, praised for prompt and knowledgeable assistance.
Pricing and ROI: BigFix is seen as cost-effective for large, multi-platform environments, with extensive features justifying licensing costs. Users report ROI through reduced maintenance costs and improved compliance. Sophos Endpoint is competitively priced with long-term and bulk contract discounts. Its ease of use and comprehensive security features deliver quick ROI in threat mitigation.
On a scale from one to ten, with ten being the highest quality, enterprise support provides timely responses, typically within four to eight hours.
Technical support from HCL is satisfactory unless there are customization requirements.
I rate Sophos support as excellent, giving it a ten out of ten.
They have introduced a dedicated role called Technical Account Manager (TAM) for every partner.
The Sophos people here in South Africa are very helpful.
BigFix requires some minimum configuration requirements.
In addition to reporting improvements, there should be a feature for application control to allow or disallow certain applications from being executed on endpoints.
Building a management console is quick and simple, taking only one to two hours for setup.
BigFix requires some minimum configuration requirements.
I need an on-premises Active Directory that syncs to the cloud to make it work.
I think there should be templates in place so I do not have to make everything from scratch; having templates for NATing, de-NATing, and LAN to WAN rules would save us time.
Users have noted that daily upload limits per device, overall data lake storage capacity tied to licenses, and daily API query limits can be restrictive.
The pricing is pretty good and now follows a subscription model similar to SolarWinds, making it easier for customers to subscribe and unsubscribe.
It is quite affordable; I think the pricing and licensing are reasonable.
The cost is reasonable and cheaper than other alternatives.
BigFix supports something known as Patch Policies, which allows users to define that whenever critical patches are released, they should get evaluated against machines and automatically deploy them.
I use this mainly to capture inventory for IBM products, and as BigFix was part of IBM, it gets easily integrated with IBM solutions.
The BigFix features that have proven most effective include inventory, software delivery, software distribution, software catalog, and both software and hardware management.
Sophos Central serves as one central management portal for managing firewalls, endpoint, Sophos encryption, and mobile device management solutions.
Web filtering helps provide protection by allowing me to block unwanted and unauthorized websites from Sophos EPP Suite, which helps prevent unauthorized intrusion, thus keeping our organization servers secure.
The web filtering feature helps in providing protection against malware and other cyber threats.
| Product | Market Share (%) |
|---|---|
| Sophos EPP Suite | 1.1% |
| BigFix | 1.1% |
| Other | 97.8% |
| Company Size | Count |
|---|---|
| Small Business | 30 |
| Midsize Enterprise | 12 |
| Large Enterprise | 66 |
| Company Size | Count |
|---|---|
| Small Business | 44 |
| Midsize Enterprise | 7 |
| Large Enterprise | 14 |
HCL BigFix is a powerful patch management tool that enables organizations to simply control their patch management operations. It is designed so that IT security and operations teams can collaborate in the most effective way possible. Users that employ BigFix can find and fix issues with their endpoints faster than those that employ its competitors. It comes with thousands of security checks that can be deployed quickly and easily. These enable users to safeguard themselves from a wide variety of digital threats.
HCL BigFix Benefits
Some of the ways that organizations can benefit by choosing to deploy HCL BigFix include:
BigFix Features
Reviews from Real Users
HCL BigFix is a highly effective solution that stands out when compared to most of its competitors. Two major advantages it offers are its auto-patching capability and its user-friendly tools.
Santhosh K., the chief executive officer of Catnip Infotech Private Limited, writes, “The second valuable feature is, BigFix also has an auto patch updating feature, where the latest patches, and what is required for my system are automatically downloaded and kept ready for me. The solution applies the patch and notifies me after applying the patch. BigFix also gives me a ping saying that I should reset my system within a certain period of time, while the patch is being applied. Let's say, the patch is being applied and if there's an issue, the solution can revoke the applied patch, and revert back to the old state.”
Benedikt S., an application administrator, says, “It's very straightforward. The usability is very close to everyday technical tools that you use as a systems administrator. So it's quite user-friendly.”
Sophos Endpoint offers centralized management, AI-powered detection, and comprehensive threat prevention. It is designed for antivirus, ransomware defense, and threat management across sectors like education, healthcare, and finance. Its benefits include synchronized security, simple deployment, and a user-friendly interface.
Sophos Endpoint provides multiple functionalities to protect networks, devices, and applications. It emphasizes advanced threat prevention and AI-powered detections, enhancing protection against malware and ransomware. Combining web filtering, machine learning, and data loss prevention ensures a secure environment, while integration with other Sophos tools allows for streamlined security management. Sophos Endpoint addresses the need for efficient protection with lightweight operations, synchronized security between endpoints and firewalls, and notable ease of deployment. Resource management is a key focus, alongside improving antivirus detection and systems integration. Price competitiveness and expanded support for macOS are also priorities.
What are some key features of Sophos Endpoint?In the education, healthcare, and finance sectors, Sophos Endpoint is utilized to ensure secure IT infrastructure. It supports initiatives in digital safety and compliance with integration capabilities for web filtering, firewall, and VPN security. Organizations benefit from mobile device management and disk encryption to safeguard sensitive information effectively.
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