We performed a comparison between Basecamp and Smartsheet based on real PeerSpot user reviews.
Find out what your peers are saying about monday.com, Microsoft, Asana and others in Project Management Software."The ability to network informally is great for communicating with colleagues."
"The ease of use is valuable."
"The ability to build a quick dashboard and give management insight into the progress of the project itself is probably one of the most beneficial pieces."
"Smartsheet is stable."
"As I am in the corporate legal department, I have to deal with a number of contracts and sometimes it's hard to keep up with email transactions. Having the tracker sheet and being able to build dashboards and workflow has been quite valuable."
"It is a stable and scalable solution."
"The solution is scalable."
"Smartsheet is easy to use."
"The most valuable features of Smartsheet are its collaboration tools, the ability to centralize and prioritize projects, and robust reporting capabilities."
"The dashboard feature is the most valuable aspect of the solution."
"The solution could be more user-friendly."
"The product isn't easy to use. It's not very intuitive."
"It already has a really powerful Export to Excel feature, but it can have an Excel add-on. The way to set up single sign-on wasn't too easy in the beginning, and it was hard to get hold of customer service. They should make it easier to set up SSO. Smartsheet's customer service also definitely needs to be improved."
"There are some pain points for me. Other people use it a little differently, but I would like to be able to do a little more with it. I would like database functionality with it wherein if I bring in several Excel spreadsheets of data and load them into Smartsheets, I should be able to make a correlation between an index field and run a report against those two. I can do it, but it's a little clunky. So, I need a little more experience to feel comfortable doing that."
"It would be beneficial to enhance user-friendliness and make it less complex while maintaining its overall excellence as a product."
"I'd like to see them add more features to their automation."
"If there was some way to store more complex files in the system, or if there was a back-end structure where you could store files, that would be ideal."
"The integration with Microsoft products should be improved."
"Maybe the solution could be a little bit more flexible."
"A room for improvement I found in Smartsheet is the view, as it's currently row-wise. I should have the opportunity to view a full scale, top down list instead of just a column driven list. I shouldn't have to go just left or right. I should be able to view it top down."
Basecamp is ranked 22nd in Project Management Software with 3 reviews while Smartsheet is ranked 4th in Project Management Software with 33 reviews. Basecamp is rated 7.6, while Smartsheet is rated 8.2. The top reviewer of Basecamp writes "Easy to navigate and good for communications but needs better documentation". On the other hand, the top reviewer of Smartsheet writes "Has customization, data pulling, and cross-functional global communication features; it's a secure solution". Basecamp is most compared with Planview Portfolios, Jira and ServiceNow Strategic Portfolio Management, whereas Smartsheet is most compared with Microsoft Project, ServiceNow Strategic Portfolio Management, Spreadsheet.com, Adobe Workfront and monday.com.
See our list of best Project Management Software vendors and best Project Portfolio Management vendors.
We monitor all Project Management Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
