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Basecamp vs Smartsheet comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Basecamp
Ranking in Project Management Software
21st
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Smartsheet
Ranking in Project Management Software
11th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
43
Ranking in other categories
Project Portfolio Management (9th)
 

Mindshare comparison

As of November 2026, in the Project Management Software category, the mindshare of Basecamp is 1.6%, up from 1.0% compared to the previous year. The mindshare of Smartsheet is 2.1%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software Mindshare Distribution
ProductMindshare (%)
Smartsheet2.1%
Basecamp1.6%
Other96.3%
Project Management Software
 

Featured Reviews

Abenazzer Tadesse - PeerSpot reviewer
Chief Operations Officer at BeOnline ICT
An easy-to-use project management solution with good stability and scalability
The recent update on the solution has made it a little bit complex. For example, to create a team and a project, there is a separate button that you need to click. Recently they updated it with only one button making it difficult for us to create teams or supply teams other than a project. Hence the solution could be more user-friendly. Additionally, some additional features need to be integrated so it'll be easy for other companies or project managers to manage software projects.
DS
Project Manager at a university with 1,001-5,000 employees
Automation simplifies manual tasks and facilitates team communication
There are many useful features in Smartsheet. One can easily share plans with the entire team, and it functions similarly to Microsoft Project. Creating dependencies across all tasks is smooth, and team members can make adjustments if necessary. Automation helps by simplifying some manual work, saving time and facilitating communication.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to network informally is great for communicating with colleagues."
"The ease of use is valuable."
"The app functionality and ease of seeing the different functionalities parsed equally on the screen with consistent menu access to shift between areas."
"It's stable and simple to use."
"It's very user friendly."
"It is my favorite project management tool. The reason for that is that it is very flexible. It is much easier to use than Microsoft Project in terms of creating custom fields. It is very similar to Excel. So, people understand it, which makes it a little bit easier to use for most users."
"The fact that you can share real-time data and access it from anywhere is the most valuable function."
"The management aspect is the most valuable. You can also prioritize tasks and then view tasks by priorities as passports."
"The dashboard and the layouts are quite good."
"Smartsheet is scalable; we deployed it in 47 large distribution centers across the United States, and we had six projects running on it while the corporate office could view all of the projects at once because the program management option is terrific."
"The ease of use and reporting is great."
 

Cons

"The solution could be more user-friendly."
"The product isn't easy to use. It's not very intuitive."
"Formalized area to store contact information indexed in a way that can pre-populate other areas would be helpful."
"They provide a limited number of sheets which is not enough."
"I think their support team is low quality. They're low and lack response, which is not good for customers. I wouldn't rely on their customer support at all."
"I want to improve baselines, predecessor-successor relationships, and the ability to use manual starts and stops while keeping relationships intact. Changing dates and durations can be convoluted, unlike in Microsoft Project. There are many things I'm used to in other software that don't happen in Smartsheet. It's offset by how easy it is to link sheets and pull data at higher levels, but figuring out why I can't change data sometimes can be frustrating."
"Smartsheet also needs to improve on training, because the training that is out there is very little. The solution requires a steeper learning curve."
"Initially, there were issues like dropdowns. Those have been overcome."
"Smartsheet is a cloud-based tool similar to Google Sheets in that multiple stakeholders can work on a document simultaneously. However, unlike Google Sheets, which saves changes in real time, Smartsheet requires users to manually save their changes."
"It would be beneficial to enhance user-friendliness and make it less complex while maintaining its overall excellence as a product."
"With Smartsheet you have to refresh the sheet to see any changes being made by another user while you are working."
 

Pricing and Cost Advice

Information not available
"This licensing is straightforward and they charge per user."
"The solution is reasonably priced."
"I pay $ 120 or $ 128 a month for two to three users."
"If I'm not mistaken, it was pretty manageable. It was about 200 bucks a seed. The business really felt a strong need for it. So, it was viewed as a safer and more straightforward cost that we were willing to pay as compared to Domo, which took some convincing."
"Smartsheet has many licensing models. You need to add the package that best suits your requirements. The license is paid per user and it is monthly. The cost was approximately $7 per PC, $15 for professional, and $33 for the enterprise plan."
"There's a license for Smartsheet, and the enterprise plan comes down to about $750. My company also pays an extra $60 monthly apart from the standard licensing fee."
"I would assume there is a licensing fee. I don't think that it is free."
"Smartsheet can be low-priced, with personal subscriptions around eight dollars a month, but I imagine it gets pricier for enterprise systems. Microsoft Project can be more expensive."
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Top Industries

By visitors reading reviews
Construction Company
22%
Financial Services Firm
11%
Manufacturing Company
10%
Security Firm
8%
Financial Services Firm
12%
Manufacturing Company
11%
Outsourcing Company
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise2
Large Enterprise22
 

Questions from the Community

Ask a question
Earn 20 points
Has anyone moved from Microsoft Project to Smartsheet? How has your experience been with Smartsheet?
Hi @Eire Zimmermann, I helped an organization evaluate both MS-Project and Smartsheet when they were conducting their PM tool RFP. The short of it is this, MS Project is not caught up with the mo...
What is your experience regarding pricing and costs for Smartsheet?
Licensing might be cheaper per user. I rate it as seven or eight due to its demanding nature. For personal use, I have a monthly subscription, while the company uses an annual basis.
What needs improvement with Smartsheet?
Currently, I feel that Smartsheet fulfills all my needs. However, I need to investigate more about the product to identify specific areas for improvement.
 

Comparisons

 

Overview

 

Sample Customers

Ashland Addison Florist Co., Victory Auto Wreckers, Ideal Box Co., Hollymatic Corp.
Sony Music, ESPN, Hilton, Unisource, Colliers, Extreme Networks, Groupon, Netflix
Find out what your peers are saying about Basecamp vs. Smartsheet and other solutions. Updated: November 2026.
921,523 professionals have used our research since 2012.