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Barracuda Email Protection vs SECDO Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 19, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Barracuda Email Protection
Ranking in Security Incident Response
7th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
19
Ranking in other categories
Email Archiving (2nd), Email Security (13th), Office 365 Protection (4th)
SECDO Platform
Ranking in Security Incident Response
10th
Average Rating
9.0
Reviews Sentiment
7.0
Number of Reviews
3
Ranking in other categories
Endpoint Detection and Response (EDR) (67th)
 

Mindshare comparison

As of January 2026, in the Security Incident Response category, the mindshare of Barracuda Email Protection is 1.9%, up from 0.2% compared to the previous year. The mindshare of SECDO Platform is 5.2%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Incident Response Market Share Distribution
ProductMarket Share (%)
Barracuda Email Protection1.9%
SECDO Platform5.2%
Other92.9%
Security Incident Response
 

Featured Reviews

Sherif Fouad - PeerSpot reviewer
Group ICT Manager at a mining and metals company with 501-1,000 employees
Have raised concerns about scanning engines and automation while continuing to rely on layered protection strategies
Incident response is something that requires more development from Barracuda's side. Regarding room for improvement for Barracuda Forensics and Incident Response, for the product, developing or improving the scanning engine is important, but it's a bit tricky. I know that they are working on it heavily. The difference between Barracuda and Sophos is Sophos focused heavily on cybersecurity while Barracuda tried to increase their product portfolio. Sometimes, in some cases, this might end up with their teams being unfocused or a bit thin and stretched and super busy. However, there is room for improvement. The product is great. The teams that are supporting are great. But there is always room for improvement. Even if you have a product that you would give a rating of 10 out of 10, there is always room for improvement. The day we stop improving is the day we die. Regarding the scanning engine, Barracuda Forensics and Incident Response has a very good feature where you can create automated flows for how to handle specific emails that are detected as incidents. This needs a bit of an improvement. That's the only component of Barracuda Forensics and Incident Response that I believe requires improvement.
it_user1643085 - PeerSpot reviewer
Founder/ CEO
Great documentation, good technical support, and very in-depth
The initial setup can be complex. I would advise users to leverage all of the access with Palo Alto, in terms of setting up with the technical account management teams. They need to ensure that what they have in mind for the product is actually going to be what happens. I have not run into any problems with deploying the product. Any of their security products are well-documented, either with open source intelligence or the documentation from Palo Alto. We had a client with less than a thousand users that received a dedicated engineer and a technical account manager that was able to walk them through the first 90 days of ownership. The support is certainly there.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of Barracuda Essentials are it's a trusted name and is rated very high on review sites. It blocks high percentages of spam and junk email and it's in the cloud. They have hardware appliances, but this is in the cloud. The solution is very effective at blocking malware and blocking spam and this is what we are looking for. There's not a whole lot of complexity, you want a solution that is very good at blocking out all of the unwanted emails."
"When we got the service, it included the email archiver with unlimited storage."
"We check the reports sometimes to see that frequent attacks and malicious emails are being blocked by the solution."
"The solution's most valuable feature is impersonation detection."
"Barracuda email protection is stable. I would give it a nine because of its strong cybersecurity features."
"The most valuable aspect includes attempts to spoof or compromise domains from external sources."
"The product is easy to deploy and maintain."
"The solution is straightforward to set up."
"Technical support is great. Palo Alto is extremely helpful and responsive."
"It basically automates the entire alert investigation process."
"The ease of deployment is a valuable feature."
 

Cons

"The platform's pricing needs improvement."
"I would like to see some additional functionality in terms of employee monitoring, as part of a work-from-home security solution."
"Considering it integrates with Azure, I would like to be able to effectively set up policies where people are by default included in certain settings."
"Barracuda Email Protection needs better reporting and more robust integration with security awareness training platforms and third-party solutions."
"The policies are set up in Barracuda by default; we don't have any control over them."
"There is room for improvement, particularly in reaching out to technical support during deployment."
"The solution's reporting mechanism is a little poor and could be improved."
"Considering it integrates with Azure, I would like to be able to effectively set up policies where people are by default included in certain settings."
"The price should be reduced in order to be more competitive in the market."
"Maybe the notifications setting could use a simpler setting."
"Many will try to use this as an out-of-the-box solution, however, it needs to be configured to fit what a company would like to do with it."
 

Pricing and Cost Advice

"We didn't have to pay a lot for the solution because we got it from a good vendor with a good user volume."
"Barracuda licensing model is good."
"The solution's pricing is moderate, where it is neither cheap nor expensive."
"The product is expensive."
"The price of Barracuda Essentials is better than some of the competing products."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing a seven out of ten."
"We pay annually. They never charged us for anything else. And they were quite a bit under that $20,000 mark. It was $19,074. And they've been pretty good about not skyrocketing the price or anything like that. It has gone up. It's gone up to $24,000 in 2020."
"Despite a list price possibly around $40 per user, their market price allows customers to easily buy the solution."
"The price of this solution is the highest in the market, although there are no costs in addition to the standard licensing fees."
"Be sure of the actual number of endpoints in your company."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
9%
Financial Services Firm
8%
Construction Company
7%
Performing Arts
24%
Comms Service Provider
8%
Manufacturing Company
8%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise6
Large Enterprise5
No data available
 

Questions from the Community

What do you like most about Barracuda Email Protection?
Barracuda Email Protection is easy to deploy and maintain. It doesn't require a specialized resource to manage this tool.
What is your experience regarding pricing and costs for Barracuda Email Protection?
Their list price is too high, but in India, the selling price is affordable at around $10 per user per year. Despite a list price possibly around $40 per user, their market price allows customers t...
What needs improvement with Barracuda Email Protection?
Considering it integrates with Azure, I would like to be able to effectively set up policies where people are by default included in certain settings. For instance, for email quarantine, I can't se...
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Also Known As

Barracuda Essentials, Barracuda Forensics and Incident Response
No data available
 

Overview

 

Sample Customers

ACT Government, Acumen Group, AGIP, Delta Dental Plans Association, Desai/Nasr Consulting Engineers, Inc., Equinox Information Systems
Valley National Bank, IDT Corporation
Find out what your peers are saying about ServiceNow, Proofpoint, Trellix and others in Security Incident Response. Updated: January 2026.
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