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BA Insight vs Oracle WebCenter comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BA Insight
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
Indexing and Search (17th)
Oracle WebCenter
Average Rating
7.0
Reviews Sentiment
6.2
Number of Reviews
12
Ranking in other categories
Customer Experience Management (17th), Enterprise Content Management (21st), Web Content Management (14th), Corporate Portals (Enterprise Information Portals) (5th)
 

Mindshare comparison

BA Insight and Oracle WebCenter aren’t in the same category and serve different purposes. BA Insight is designed for Indexing and Search and holds a mindshare of 2.8%, up 1.1% compared to last year.
Oracle WebCenter, on the other hand, focuses on Customer Experience Management, holds 1.8% mindshare, up 0.9% since last year.
Indexing and Search Market Share Distribution
ProductMarket Share (%)
BA Insight2.8%
Elastic Search12.0%
Lucidworks6.7%
Other78.5%
Indexing and Search
Customer Experience Management Market Share Distribution
ProductMarket Share (%)
Oracle WebCenter1.8%
Genesys Cloud CX3.6%
Salesforce3.1%
Other91.5%
Customer Experience Management
 

Featured Reviews

it_user265773 - PeerSpot reviewer
GDS Search Services Leader, Knowledge Services at a financial services firm with 10,001+ employees
Refiners help to easily narrow down results based on metadata applied to content. Previews allow users to take action from search results without opening the document.
The preview feature made the results page take too long to load. It also took a long time to generate document previews. Randomly, it would show “cannot load preview”. I do not know the reason, but that happened a lot and we had to turn this feature off. Preview load time could be reduced. We saw that it takes forever to load a document preview, and at times, after waiting, it just gave a ‘cannot load preview error’.
reviewer2105979 - PeerSpot reviewer
Executive Vice President - Head Digital Partnership and Alliances at a financial services firm with 10,001+ employees
Has a user-friendly interface but performance is not up to scratch
I mainly use WebCenter for content management and publishing WebCenter's interface is very user-friendly. WebCenter requires a lot of design effort to upload content to our regular system. Its performance is also not up to the market standard, and its agility and adaptability could be improved.…
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Top Industries

By visitors reading reviews
No data available
Government
12%
Marketing Services Firm
9%
Manufacturing Company
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise10
 

Also Known As

BA Insight Enterprise Search Essentials, BA Insight Enterprise Search
WebCenter, FatWire
 

Overview

 

Sample Customers

AARP, Amgen, Blank Rome, Chevron, Australian Government, EY, Hogan Lovells, Keurig Green Mountain, OFWAT, Pfizer, Stanford University, US Army, White & Case
Chhattisgarh Infotech and Biotech Promotion Society, Jagran Prakashan Ltd., Standard Forwarding LLC, United Automotive Electronic Systems Co. Ltd., INSO sistemi per le infrastrutture sociali S.p.A., Helsana Versicherungen AG, ArRiyadh Development Authority, John Lewis Partnership, Arqiva, SURUGADAI EDUCATIONAL INSTITUTE, Portuguese Official Agriculture and Fisheries
Find out what your peers are saying about Elastic, Luigi's Box, OpenText and others in Indexing and Search. Updated: January 2026.
881,733 professionals have used our research since 2012.