Azure Network Watcher vs New Relic comparison

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Azure Network Watcher

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Executive SummaryUpdated on Oct 10, 2024

New Relic and Azure Network Watcher compete in application and network performance management. New Relic has the upper hand due to its deep application insights and ease of use, whereas Azure Network Watcher is strong in network diagnostics.

Features: New Relic offers custom dashboards, real-time monitoring, and detailed transaction tracing. Azure Network Watcher provides network diagnostic features, visualization capabilities, and connection monitoring.

Room for Improvement: New Relic needs better data privacy, more granular error analysis, and improved Azure integration. Azure Network Watcher requires better documentation, more built-in application features, and efficient log clarification.

Ease of Deployment and Customer Service: New Relic caters to public, hybrid, and on-premises environments with praised customer service, though support quality may vary. Azure Network Watcher supports public cloud deployment and its customer service is generally well-regarded, though technical support needs enhancement.

Pricing and ROI: New Relic is expensive with a demand for clearer pricing models but offers positive ROI. Azure Network Watcher's pricing is reasonable but can escalate with premium specifications, appealing to a broader range of businesses.

To learn more, read our detailed Azure Network Watcher vs. New Relic Report (Updated: December 2025).

Azure Network Watcher vs. New Relic

December 2025

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Helped 881,176 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Azure Network Watcher

Ranking in Network Monitoring Software

41st

Average Rating

8.0

Reviews Sentiment

5.9

Number of Reviews

Ranking in other categories

No ranking in other categories

New Relic

Ranking in Network Monitoring Software

8th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

168

Ranking in other categories

Application Performance Monitoring (APM) and Observability (4th), IT Infrastructure Monitoring (8th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (5th), AIOps (4th)

Mindshare comparison

As of January 2026, in the Network Monitoring Software category, the mindshare of Azure Network Watcher is 0.5%, up from 0.4% compared to the previous year. The mindshare of New Relic is 1.5%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
New Relic	1.5%
Azure Network Watcher	0.5%
Other	98.0%

Network Monitoring Software

Featured Reviews

Bijoyendra Roychowdhury

Program Manager at a consultancy with 10,001+ employees

Network monitoring provides comprehensive analytics while the interface requires further development

The quality of Azure Network Watcher is quite good in terms of the in-depth analysis you can create from these matrices. There are other monitoring tools such as New Relic, AppDynamics, and Dynatrace which provide very detailed network tracing. Cloud providers such as Azure or AWS do not have that kind of GUI-based capability at this point, but using PowerShell or Python, you can develop it yourself. From the GUI perspective, it still needs to evolve in terms of quality and standard, though overall, it is quite good for troubleshooting. Regarding areas for improvement, when comparing to other network tools beyond Azure Monitor or Azure Network Watcher, those tools can identify single failed packets. This level of granularity is not currently possible with cloud providers as they only go to a certain level rather than the granular level needed for deep troubleshooting, though they do provide hints with available matrices.

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BasilJiji

System Engineer at a retailer with 10,001+ employees

Real-time alerts have reduced server outage impact and support fast incident response

In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like the visibility."

"The most valuable features I have found are typology, visualization, and capture."

"The solution is stable."

"We use the solution to monitor network services. It helps to capture any network issues."

"The solution is good for monitoring device behavior."

"The stability is very good. I rate it a ten out of ten."

"It provides good visibility."

"The most valuable feature of Azure Network Watcher is the cloud-native application firewall. It is helpful for securing databases."

More Azure Network Watcher pros

"The most valuable features are infrastructure monitoring and application performance monitoring (APM)."

"It is stable and scalable."

"It has helped us maintain a much higher uptime than we had previously."

"The most valuable features of New Relic are the reports and ease of use."

"We have done the New Relic integration with Serverless AWS, which has helped us with monitoring, and keeping our monitoring from our on-premise part with the cloud part."

"It has prevented failures from occurring in our production environment."

"End-user Synthetics and monitoring are very good."

"It does everything we wanted it to do."

More New Relic pros

Cons

"The initial setup and initial learning curve could be improved to be easier."

"There are some occasional downtimes, but these were based on Azure-specific issues."

"The initial setup and deployment could be improved to be simplified."

"Azure is good, however, the Fortinet GUI is more intuitive and I like it more than anything else."

"Azure Network Watcher could improve by having other built-in applications. For example, an application to log activities for in and outbound traffic."

"User experience could be improved."

"I still use Wireshark and Azure Network Watcher to get the required data. My team captures the traffic from Azure Network Watcher, downloads it, then imports that traffic into Wireshark to get more details on the number of hits and replies, for example. If you can do that on Azure Network Watcher and have Wireshark built-in, that would make Azure Network Watcher better. If Azure Network Watcher has that functionality where you won't need a third-party tool to get what you need, that would be helpful. I'm also expecting more from Azure Network Watcher. It's more complex than knowing how the IP flows from its source to the destination. The tool also needs more open-source features, such as having some built-in Wireshark that improves monitoring for customers. Sometimes, you encounter a VPN tunnel, network, or routing issue, but finding out more about the blockage is challenging. Is it one hundred percent an Azure issue? Is it a peer issue? You don't get complete information from Azure Network Watcher, so you must use other tools and depend on your strategies to resolve a specific issue. If more features could be added in the next release of Azure Network Watcher, specifically ones you can find on open-source tools, then that would be a plus point for the tool."

"The solution could improve by limiting the need to clarify the logs. When the clarification is minimized, it is better for everyone involved."

More Azure Network Watcher cons

"It would help customers if there were an on-premises version available."

"One of the things that our enterprise actually had a challenge with was the licensing structure for New Relic."

"Compared to their competitors, they are missing some features at the moment."

"The solution needs to have staging."

"In addition, its difficult to have a predictive tool to see how the application would behave in the future when it basically only shows the historical data."

"It would be nice if there were pre-made dashboards."

"The customization of the start and end time is kind of cool."

"The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be."

More New Relic cons

Pricing and Cost Advice

"The pricing is good. It's not too expensive."

"Price-wise, I have no information on how much Azure Network Watcher costs."

"Azure Network Watcher is a little bit expensive."

"The price of the solution is reasonable."

"They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine."

"The price of New Relic could improve. It is expensive."

"The pricing could be better. We did not purchase the full version. Maybe if we applied all the other features of the full version of New Relic, we could get all the features that we feel are missing."

"Pricing is better with New Relic APM than Dynatrace."

"If I remember it correctly, the pricing was based on the core, and the monthly subscription used to cost us $1,500 or $2,000. We had pre-prod and production services. Costing was different for pre-prod and production. For pre-prod, it was 40% less than the production service cost. It was a combined package."

"The pricing and licensing are good if you have an account manager and a partner manager who are looking to help out."

"We feel it's a little bit pricey."

"New Relic is either free with low retention and minimal functionalities, or expensive with full options and retention."

More New Relic pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

17%

Government

11%

University

Comms Service Provider

Financial Services Firm

14%

Computer Software Company

10%

Manufacturing Company

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	50
Large Enterprise	71

Questions from the Community

What is your experience regarding pricing and costs for Azure Network Watcher?

Azure Network Watcher is affordable from the perspective of basic costing. It doesn't cost too much at this point unless you are requesting customizable detailed matrices. For the default configura...

What needs improvement with Azure Network Watcher?

What is your primary use case for Azure Network Watcher?

The purpose of using Azure Network Watcher is to observe the network flow logs during any kind of troubleshooting. If there is any performance issue or latency issue over the network, we check the ...

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

What do you like most about New Relic Insights?

The product's initial setup phase was very easy.

What needs improvement with New Relic Insights?

For our end-to-end use case, New Relic is completely satisfactory, and we extensively rely on its features for our day-to-day life. I would like to have more AI and ML-based suggestions and algorit...

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Compared 8% of the time

Splunk AppDynamics vs New Relic

Compared 6% of the time

Elastic Observability vs New Relic

Compared 4% of the time

Azure Monitor vs New Relic

Compared 3% of the time

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Product Reports

Download Azure Network Watcher product report

Azure Network Watcher

January 2026

Download New Relic product report

January 2026

Also Known As

No data available

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

Overview

Azure Network Watcher is a comprehensive network monitoring and diagnostic service offered by Microsoft Azure. It provides a range of tools and capabilities to help users monitor, diagnose, and gain insights into their Azure network infrastructure. With Network Watcher, users can capture and analyze network traffic, monitor network performance, troubleshoot connectivity issues, and gain visibility into network topology. It also offers features like packet capture, flow logs, connection monitoring, and VPN diagnostics to ensure the smooth operation of Azure networks. Network Watcher enables users to proactively identify and resolve network issues, optimize network performance, and enhance the overall reliability and security of their Azure network environment.

Microsoft

New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.

New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.

What are New Relic's most important features?

Real-Time Monitoring: Provides instant visibility into application performance.
Detailed Transaction Tracing: Identifies specific transaction issues quickly.
Error Rate Tracking: Monitors and reports on error occurrences efficiently.
Customizable Dashboards: Tailors dashboard views for specific needs.
APM Integration: Seamlessly integrates with application performance management tools.

What benefits and ROI should be considered?

Operational Efficiency: Quick issue detection reduces downtime.
Improved Debugging: Enhanced error analysis supports rapid problem resolution.
Comprehensive Monitoring: Offers a holistic view of application performance and user behavior.
Incident Management: Integration with incident tools helps streamline responses.
Efficient Alerts: Rapid alert systems ensure timely notifications of issues.

In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.

Sample Customers

Information Not Available

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club