We compared Azure Backup and Dell NetWorker based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Azure Backup is commended for its scalability, comprehensive security options, and non-disruptive backup process. Users also like its seamless integration with various Azure services. Dell NetWorker is recognized for its intuitive graphical user interface, integration with Data Domain, and impressive speed. Azure Backup needs to improve its backup and file-level restoration procedure. Dell NetWorker needs improvements in reporting, integration, and documentation.
Service and Support: Azure's customer service is generally considered helpful and proactive, but a few users have reported longer wait times and slow issue resolution. Dell NetWorker received mixed reviews, with some customers expressing frustration about delayed responses and unresolved problems.
Ease of Deployment: Azure Backup's setup is easy, quick, and can be completed with minimal user involvement. Some users consider Dell NetWorker's setup to be effortless, but some said it was somewhat complex.
Pricing: Azure Backup is a cloud-based solution, so its pricing depends on factors like storage and data consumption. Azure offers competitive pricing and is considered more cost effective than many competing solutions. Some reviewers consider Dell NetWorker to be expensive, while others find it to be reasonable and cheaper than other options with similar features.
ROI: Azure Backup offers a solid return on investment with its affordable pricing and low initial costs, particularly when upgrading solutions. Users have provided no feedback about Dell NetWorker’s ROI so far.
Comparison Results: Azure Backup is an affordable, scalable solution that features an effortless deployment and native integration with Azure services. While reviews of Azure Backup’s features were generally positive, some users reported unsatisfactory experiences with Azure support. Dell NetWorker is regarded as a reasonably priced, high-performing backup solution with a user-friendly GUI. At the same time, many users were dissatisfied with Dell’s support and asked for improvements in reporting and documentation.
"The most valuable feature of Azure Backup is the file recovery and file vault."
"The best aspect of the solution is its backup functionality."
"I like the product's restoration cases."
"The deployment process is quite easy in Azure."
"The storage backup is very efficient."
"The daily backups have become easier since we no longer need to handle large backups. The use of Azure Backup as a service has proven reliable and simplified our daily operations. Previously, we relied on LTO backups for data retention, but after migrating to the cloud and adopting Azure Backup, the delivery process has become smoother."
"Enables immediate recovery and immediate restoration."
"This solution is easy to configure and restore. It is a Microsoft product so is easily compatible with other solutions."
"This solution is very stable."
"The initial setup is very easy. It's incredibly fast."
"The most valuable feature is NetWorker's integration with the data domain that transfers the data directly into the Dell appliance, so the data doesn't need to pass through the network. NetWorker acts like a pipe, allowing the data to flow directly from the database or the VMware environment to the data domain."
"The most valuable feature of Dell NetWorker is its quick configuration and handling of large databases."
"The software implementation takes about 30 minutes."
"The most valuable features for us at the moment are NFS, file system backup, and IP backup."
"It is the best umbrella, serving the best applications."
"If it's set up the right way, it's a stable product."
"The integration with the record database and integration with other applications will be good, especially with the database piece."
"The product could improve its performance."
"I would like to see better pricing."
"We would like to see some kind of notification given to the user that a file was not synchronized well or what may have happened."
"The solution is still in its infancy; it's not a mature product yet."
"Technical support is in need of improvement."
"I believe more options could be available to understand better what's happening in the system. Additionally, automating the client updates and connector updates would be beneficial. Updating the connector from time to time can be challenging, and it could be made more transparent and straightforward for users. Moreover, another drawback lies in the time it takes to test full data backup recovery. Deploying a full recovery takes longer. We need to allocate a longer period for complete data recovery to establish the environment again."
"Technical support can be slow to respond at times."
"Its console UI should be better. It should also have more out-of-the-box reporting functionalities. It should also have easier cloud integration. They have got cloud boost and things like that, but if you want to directly back up to the cloud, I'm not too sure whether you can do it. For example, you can easily send data from Commvault to AWS, Azure, or a container, but it seems to be not so easy in NetWorker."
"When you're working with VMware, you need to use vProxy machines. You have to install the vProxy for every host in the VMware environment."
"The front end of the solution could improve. The user-friendliness is lacking."
"The stability of the NMC could use some attention, as it tends to be a bit shaky during jobs and other operations."
"There are some limitations regarding scalability of the product."
"They need to be compatible with the cloud because EMC NetWorker cannot compete with other products at the moment. EMC focuses only on their own cloud and do not take into consideration other cloud vendors."
"The management of Dell Networker is quite cumbersome."
"The process of upgrading versions should be improved because as it is now, you have to completely uninstall the old version first, and then install the new version."
Azure Backup is ranked 7th in Backup and Recovery with 50 reviews while Dell NetWorker is ranked 14th in Backup and Recovery with 73 reviews. Azure Backup is rated 7.8, while Dell NetWorker is rated 7.8. The top reviewer of Azure Backup writes "Straightforward to set up and manage and allows us to monitor all backups in one place". On the other hand, the top reviewer of Dell NetWorker writes "A stable tool that has an easy-to-use GUI that enables quick restoration". Azure Backup is most compared with Veeam Backup & Replication, Rubrik, Commvault Cloud, Acronis Cyber Protect and Dell PowerProtect Data Manager, whereas Dell NetWorker is most compared with Dell PowerProtect Data Manager, Dell Avamar, Veeam Backup & Replication, Veritas NetBackup and HPE StoreOnce. See our Azure Backup vs. Dell NetWorker report.
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