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Amazon Web Services (AWS) Logo
7,074 views|6,293 comparisons
100% willing to recommend
Grafana Labs Logo
12,421 views|8,458 comparisons
86% willing to recommend
Comparison Buyer's Guide
Executive Summary
Updated on Jun 29, 2023

We performed a comparison between Grafana and AWS X-Ray based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: AWS X-Ray is generally considered easier, while Grafana's difficulty varies from straightforward to complex depending on the user's experience and use case. AWS X-Ray's setup process is described as straightforward and easy.
  • Features: Grafana stands out with its customizable graphs, flexible integration options, open-source nature, and versatility across multiple use cases. On the other hand, AWS X-Ray is exceptional at identifying errors, providing detailed information, achieving regulatory compliance, and ensuring excellent performance. Ultimately, the decision between the two depends on which features are most important to the user's specific needs.
  • Pricing: Grafana's cost is dependent on the number of metrics ingested per day, while AWS X-Ray's cost is based on usage. However, Grafana can be resource-intensive, while AWS X-Ray is relatively affordable. Both products have free versions, but Grafana's enterprise version is necessary for certain features. AWS X-Ray's free tier is suitable for small businesses. As for pricing, both products become more expensive for medium to big enterprises.
  • Service and Support: Grafana's technical support has mixed reviews, while AWS X-Ray received an eight out of ten rating from users.
  • ROI: Grafana excels in data visualization and analytics, and is user-friendly for monitoring and alerting. AWS X-Ray, on the other hand, delivers strong ROI and provides a comprehensive view of applications and infrastructure.

Comparison Results: Grafana is the preferred choice over AWS X-Ray. Grafana offers extensive visualization capabilities, customization options, and a helpful community. It has a user-friendly interface, live monitoring, and the ability to connect with various data sets. Users have also praised Grafana's customer service and support. On the other hand, AWS X-Ray is commended for its error identification and resolution capabilities, as well as its compliance and security features. However, users have suggested improvements such as better log filtering and more KPIs. 

To learn more, read our detailed AWS X-Ray vs. Grafana Report (Updated: March 2024).
767,667 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"AWS X-RAY identifies bottlenecks in terms of stability and performance and how long certain data lives in terms of response time and duration.""The solution has made it easier for us to trace the problems that we have with our requests and to monitor the timing of each step in each request we do in our endpoints.""It is a very scalable solution.""The most important one is compliance. We're able to achieve our regulatory levels. We're able to achieve the security level that we need for the federal government.""AWS X-Ray is a strong solution and has a smooth integration process.""The most promising feature of AWS X-Ray is that you can debug the issues through the proper logs. You can also get an analysis out of the logs for some use cases, though I have yet to try all the features of AWS X-Ray."

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"It has good stability.""Grafana is a very scalable product. It's a really good product.""The best thing about Grafana is the visualization. The colors and the ease of use make it very user-friendly.""The most valuable feature of the solution is the UI dashboard because we need to create a dashboard on Grafana to monitor our data.""Grafana is able to connect with multiple data sources, unlike Elasticsearch.""​Grafana has improved our analysis capability to solve an issue, increasing the co-working between IT services and business services.​""Provides good dashboard visualization.""What I found most valuable in Grafana is that it has a lot of integrations and features that I need for data processing and visualization."

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Cons
"Like most Amazon products, the user interface, configuration, and tuning aren't the easiest. That's the biggest reason why people tend to go to products like TerraForm and Terragrunt. We use TerraForm and Terragrunt. So, for setting things up and interacting with X-Ray, it's definitely the user interface that can be better.""The user interface is sometimes kind of confusing to understand. It's not very user-friendly.""If you have a small team, it's probably overkill.""They can improve how traces are sent to other providers.""What needs to be better in AWS X-Ray is the log filtering. Predefined filters could be helpful because the power of analytics comes from how you can filter the data. I also want to see more KPIs from AWS X-Ray.""I do not have any notes in terms of improvements."

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"The service dashboard is very hard and needs improvement.""Its interface could be more accessible.""Lacks event management which affects our DevOps people.""More dashboard is required, out-of-the-box, for OpenNMS.""Grafana need to improve the logging functionality.""It's difficult to see the trends on the graph when the range is too long.""Lacks in-depth graphs and sufficient AI.""Setting up alerts via Grafana is a bit complicated, and alerting needs to improve."

More Grafana Cons →

Pricing and Cost Advice
  • "The pricing for AWS X-Ray is a six out of ten."
  • "As you develop a relationship with Amazon, your pricing gets lower. You get credits for the amount of the system you use, and then if you're the government, you can get government pricing. For commercial users, there's a hump when you go from small to medium to big enterprise. Small businesses can live pretty easily off the free tier in a lot of cases, but when you go from a medium to a big enterprise, it becomes more expensive on a per-user basis. I'd like to see that curve going in a different way where pricing can be driven down while people are trying to adopt the technology."
  • "The solution is a bit expensive."
  • More AWS X-Ray Pricing and Cost Advice →

  • "​Grafana is free and open source.​"
  • "I use the open source model so it is free."
  • "My company uses the open-source version of Grafana, so it's free."
  • "We use the open-source version of Grafana."
  • "We are using the open-source license."
  • "I give the price an eight out of ten."
  • "You need to purchase the solution's license for its commercial use."
  • "The solution is expensive."
  • More Grafana Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:AWS X-Ray is a strong solution and has a smooth integration process.
    Top Answer:They can improve how traces are sent to other providers.
    Top Answer:The product's initial setup phase was very easy.
    Top Answer:For me, Grafana is a cheap tool because I don't have to spend much time learning the product since it is a simple solution. I don't know if there are different paid versions of the product.
    Top Answer:I have a problem with Grafana in the area of documentation. There is a problem in the area of some graphs where you connect elements. With Grafana, there is only one name that can be included for ten… more »
    Ranking
    Views
    7,074
    Comparisons
    6,293
    Reviews
    5
    Average Words per Review
    547
    Rating
    8.2
    Views
    12,421
    Comparisons
    8,458
    Reviews
    36
    Average Words per Review
    387
    Rating
    7.9
    Comparisons
    Datadog logo
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    Azure Monitor logo
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    New Relic logo
    Compared 14% of the time.
    Sentry logo
    Compared 13% of the time.
    Dynatrace logo
    Compared 7% of the time.
    New Relic logo
    Compared 14% of the time.
    Azure Monitor logo
    Compared 13% of the time.
    Sentry logo
    Compared 12% of the time.
    Dynatrace logo
    Compared 11% of the time.
    AppDynamics logo
    Compared 4% of the time.
    Learn More
    Overview

    AWS X-Ray is a powerful debugging and performance analysis tool offered by Amazon Web Services. It allows developers to trace requests made to their applications and identify bottlenecks and issues. 

    With X-Ray, developers can visualize the entire request flow and pinpoint the exact location where errors occur. It provides detailed insights into the performance of individual components and helps optimize the overall application performance. 

    X-Ray integrates seamlessly with other AWS services, making it easy to trace requests across different services and identify dependencies. It also offers a comprehensive set of APIs and SDKs, enabling developers to instrument their applications and capture valuable data for analysis. With its user-friendly interface and powerful features, AWS X-Ray is a valuable tool for developers looking to improve the performance and reliability of their applications.

    Grafana is an open-source visualization and analytics platform that stands out in the field of monitoring solutions. Grafana is widely recognized for its powerful, easy-to-set-up dashboards and visualizations. Grafana supports integration with a wide array of data sources and tools, including Prometheus, InfluxDB, MySQL, Splunk, and Elasticsearch, enhancing its versatility. Grafana has open-source and cloud options; the open-source version is a good choice for organizations with the resources to manage their infrastructure and want more control over their deployment. The cloud service is a good choice if you want a fully managed solution that is easy to start with and scale.

    A key strength of Grafana lies in its ability to explore, visualize, query, and alert on the collected data through operational dashboards. These dashboards are highly customizable and visually appealing, making them a valuable asset for data analysis, performance tracking, trend spotting, and detecting irregularities.

    Grafana provides both an open-source solution with an active community and Grafana Cloud, a fully managed and composable observability offering that packages together metrics, logs, and traces with Grafana. The open-source version is licensed under the Affero General Public License version 3.0 (AGPLv3), being free and unlimited. Grafana Cloud and Grafana Enterprise are available for more advanced needs, catering to a wider range of organizational requirements. Grafana offers options for self-managed backend systems or fully managed services via Grafana Cloud. Grafana Cloud extends observability with a wide range of solutions for infrastructure monitoring, IRM, load testing, Kubernetes monitoring, continuous profiling, frontend observability, and more.

    The Grafana users we interviewed generally appreciate Grafana's ability to connect with various data sources, its straightforward usability, and its integration capabilities, especially in developer-oriented environments. The platform is noted for its practical alert configurations, ticketing backend integration, and as a powerful tool for developing dashboards. However, some users find a learning curve in the initial setup and mention the need for time investment to customize and leverage Grafana effectively. There are also calls for clearer documentation and simplification of notification alert templates.

    In summary, Grafana is a comprehensive solution for data visualization and monitoring, widely used across industries for its versatility, ease of use, and extensive integration options. It suits organizations seeking a customizable and scalable platform for visualizing time-series data from diverse sources. However, users should be prepared for some complexity in setup and customization and may need to invest time in learning and tailoring the system to their specific needs.

    Sample Customers
    COMCAST, ConnectWise, skyscanner, AirAsia, cookpad, cimpress, VTEX, zowdow
    Microsoft, Adobe, Optum, Sky, Nvidia, Roblox, Wells Fargo, BlackRock, Informatica, Maersk, Daimler Truck, SNCF, Atlassian, DHL, SAP, JPMorgan Chase, Cisco, Citi and many others.
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm19%
    Computer Software Company16%
    Manufacturing Company9%
    Comms Service Provider6%
    REVIEWERS
    Retailer21%
    Computer Software Company21%
    Comms Service Provider14%
    Financial Services Firm14%
    VISITORS READING REVIEWS
    Financial Services Firm21%
    Computer Software Company14%
    Manufacturing Company10%
    Retailer6%
    Company Size
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise12%
    Large Enterprise69%
    REVIEWERS
    Small Business33%
    Midsize Enterprise19%
    Large Enterprise47%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise12%
    Large Enterprise70%
    Buyer's Guide
    AWS X-Ray vs. Grafana
    March 2024
    Find out what your peers are saying about AWS X-Ray vs. Grafana and other solutions. Updated: March 2024.
    767,667 professionals have used our research since 2012.

    AWS X-Ray is ranked 13th in Application Performance Monitoring (APM) and Observability with 6 reviews while Grafana is ranked 6th in Application Performance Monitoring (APM) and Observability with 38 reviews. AWS X-Ray is rated 8.0, while Grafana is rated 8.0. The top reviewer of AWS X-Ray writes "Saves time, is relatively cheap, and helps find errors". On the other hand, the top reviewer of Grafana writes "Agent-free with great dashboards and an active community". AWS X-Ray is most compared with Datadog, Azure Monitor, New Relic, Sentry and Dynatrace, whereas Grafana is most compared with New Relic, Azure Monitor, Sentry, Dynatrace and AppDynamics. See our AWS X-Ray vs. Grafana report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.