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AWS Elastic Disaster Recovery vs Norton Small Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
AWS Elastic Disaster Recovery enhances ROI by reducing costs, downtime, and compliance burdens while streamlining integration and resource allocation.
Sentiment score
8.6
Norton Small Business reduces security threat downtime, enhancing productivity, efficiency, and ROI by allowing focus on critical tasks.
However, with AWS Elastic Disaster Recovery Service being a native service, integration is seamless, highlighting the return on investment.
Assistant Programmer at Mahadis
We saved around $1.2 million in capital expenditure by avoiding a dedicated secondary on-premises disaster recovery site.
Data Governance System Specialist at a energy/utilities company with 1,001-5,000 employees
We no longer have to schedule employees on weekends since the system automatically triggers alerts, allowing engineers to respond as needed.
Senior Java Developer at J.P. Morgan
 

Customer Service

Sentiment score
7.5
AWS Elastic Disaster Recovery’s support is highly rated for responsiveness, though some users suggest improvements like a formal ticketing system.
Sentiment score
8.1
Norton Small Business's technical support is rated excellent for its efficiency, helpfulness, and responsiveness, though some see room for improvement.
In case of any issue, they are ready to provide support within the defined SLA timeline.
Assistant Programmer at Mahadis
I would rate the customer support an eight, as it often takes a lot of time to engage and get a solution.
Senior Java Developer at J.P. Morgan
has definitely solved many issues we have faced
Senior Software Engineer at Thomson Reuters
 

Scalability Issues

Sentiment score
7.6
AWS Elastic Disaster Recovery is praised for excellent scalability, seamless upgrades, and robust reporting across diverse infrastructures.
Sentiment score
8.1
Norton Small Business is highly scalable, allowing easy license expansion and adaptability for diverse business sizes and device platforms.
We can expand it to multiple data centers or different areas such as EMEA and APAC.
Senior Java Developer at J.P. Morgan
AWS Elastic Disaster Recovery is scalable and has handled growth in our organization well.
Data Governance System Specialist at a energy/utilities company with 1,001-5,000 employees
The scalability is quite good and we were able to scale this service to many of the services that our company uses.
Senior Software Engineer at Thomson Reuters
 

Stability Issues

Sentiment score
7.4
AWS Elastic Disaster Recovery is praised for stability, with minor issues like network bandwidth affecting replication and costs.
Sentiment score
8.2
Norton Small Business is highly rated for its stability, with minor password manager issues on mobile devices.
It is very good and very reliable.
DevOps Engineer at DivVerse Labs
AWS is not difficult, but the cost associated with replicating data to another region can be significant.
Assistant Programmer at Mahadis
AWS Elastic Disaster Recovery is stable.
Senior Java Developer at J.P. Morgan
 

Room For Improvement

AWS Elastic Disaster Recovery needs UI, customer support, automation, speed, integration, cost optimization, analytics, documentation, and pricing improvements.
Norton Small Business requires better pricing, enhanced features, and fewer notifications to improve user experience and market availability.
This would detail user activity directly in the ACL console for easier debugging and auditing.
DevOps Engineer at DivVerse Labs
It would be beneficial to get some insights when a disaster happens, including identification and probable solutions to ensure effective recovery.
Senior Java Developer at J.P. Morgan
If the tool could provide more built-in dashboards to show replication lag trends, failover readiness, or system dependencies, it would save time and improve transparency for both field teams and regulatory reporting.
Data Governance System Specialist at a energy/utilities company with 1,001-5,000 employees
 

Setup Cost

AWS Elastic Disaster Recovery offers scalable, straightforward pricing, but cumulative costs can be high compared to other solutions.
Norton Small Business offers affordable yearly licenses but frequent upsells for additional features can be a drawback for some.
There is no heavy licensing fee, making it scalable and cost-efficient as our network and data grow.
Data Governance System Specialist at a energy/utilities company with 1,001-5,000 employees
There is definitely a scope of improvement, and for year-end licensing, they should definitely improve the cost.
Senior Software Engineer at Thomson Reuters
 

Valuable Features

AWS Elastic Disaster Recovery offers efficient failover, minimal data loss, cost-effectiveness, and flexibility, enhancing reliability and performance.
Norton Small Business offers comprehensive virus protection, secure features, multi-platform compatibility, and 24/7 support via a user-friendly dashboard.
When we replicate and fail over our customer management, metering, and outage tracking systems to the AWS cloud, we were able to upload to the AWS cloud in just under three hours, compared to an estimated 36 to 48 hours had we done it through manual recovery.
Data Governance System Specialist at a energy/utilities company with 1,001-5,000 employees
AWS Elastic Disaster Recovery supports a wide range of source environments, including VMware, Hyper-V, physical servers, and other cloud providers, making it versatile for different IT infrastructures.
Senior Software Engineer at Thomson Reuters
AWS Elastic Disaster Recovery Service is a native service, integration is seamless.
Assistant Programmer at Mahadis
 

Categories and Ranking

AWS Elastic Disaster Recovery
Ranking in Cloud Backup
16th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
20
Ranking in other categories
Backup and Recovery (20th), Disaster Recovery (DR) Software (13th)
Norton Small Business
Ranking in Cloud Backup
43rd
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
9
Ranking in other categories
SSL VPN (12th), Endpoint Protection Platform (EPP) (32nd)
 

Mindshare comparison

As of January 2026, in the Cloud Backup category, the mindshare of AWS Elastic Disaster Recovery is 1.3%, up from 1.1% compared to the previous year. The mindshare of Norton Small Business is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Market Share Distribution
ProductMarket Share (%)
AWS Elastic Disaster Recovery1.3%
Norton Small Business0.5%
Other98.2%
Cloud Backup
 

Featured Reviews

reviewer2774796 - PeerSpot reviewer
Data Governance System Specialist at a energy/utilities company with 1,001-5,000 employees
Disaster recovery has strengthened critical grid operations and maintains regulatory compliance
A couple of things where AWS Elastic Disaster Recovery could improve are the granular testing of OT workloads. It would be helpful to have fully isolated test recoveries for our OT data, such as SCADA or pole telemetry, without impacting replication, to help validate disaster recovery readiness more frequently. Additionally, advanced reporting and analytics would be beneficial. If the tool could provide more built-in dashboards to show replication lag trends, failover readiness, or system dependencies, it would save time and improve transparency for both field teams and regulatory reporting. In terms of integration, tighter integration with our asset management systems and GIS databases would streamline automated recovery of linked OT systems and data relationships, making failover more efficient. There should also be more fine-grained alerts for replication lag or orchestration failures, with customizable thresholds for different types of workloads to improve proactive incident response. My advice would be to start with a clear disaster recovery strategy. Identify which IT and OT systems are critical, calculate the recovery time objective, and which assets need replication first. Keep latency-sensitive or legacy OT systems on-premises while replicating core IT workloads to AWS for fast, reliable failover. It is essential to keep testing failovers regularly, as it builds confidence and uncovers gaps that help ensure smooth operation during real incidents. Actively monitor costs by paying attention to replication storage and compute usage since AWS Elastic Disaster Recovery is pay-as-you-go, which allows us to save thousands of dollars annually. Connecting disaster recovery events with field operations, SCADA systems, and asset management dashboards streamlines operational responses. The AWS team is great, and engaging with their support and architects, along with their documentation and best practices, is very helpful.
William_Bowers - PeerSpot reviewer
CEO at Evise.ai
Provides a secure and hassle-free environment
One area where Norton 360 could improve is the constant push for upselling. The notifications urging me to buy additional services, like dark web monitoring or a secure browser, can be overwhelming. It feels like they are trying to sell me more than I actually need. I would prefer a more straightforward approach where essential features are included in the base license without constant prompts to purchase extras. While notifications about actions taken for my security are good, they could be more informative, letting me know exactly what they did to protect me without the upsell pitches. Simplifying the user experience and providing clearer information about the actions taken would make Norton 360 more user-friendly for me.
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
8%
Government
8%
Healthcare Company
8%
Comms Service Provider
10%
Manufacturing Company
8%
Healthcare Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise11
By reviewers
Company SizeCount
Small Business9
Large Enterprise2
 

Questions from the Community

What do you like most about CloudEndure Disaster Recovery?
CloudEndure Disaster Recovery is a fairly stable solution.
What is your experience regarding pricing and costs for CloudEndure Disaster Recovery?
The pricing has been fine, and regarding the setup cost as well, it is quite fine. There is definitely a scope of improvement, and for year-end licensing, they should definitely improve the cost.
What needs improvement with CloudEndure Disaster Recovery?
AWS Elastic Disaster Recovery can be improved through regular drills to ensure that all resources are properly prepared for disasters with scheduled drills. This includes testing and understanding ...
What do you like most about Norton 360?
The product offers all the essential licenses compatible with Windows, Mac OS, and mobile platforms.
What is your experience regarding pricing and costs for Norton 360?
I have a yearly licensing plan. The cost is not that high. The solution is cost-effective.
 

Also Known As

CloudEndure Disaster Recovery
No data available
 

Overview

 

Sample Customers

Agio, Cloud Nation, Limelight Networks
Information Not Available
Find out what your peers are saying about AWS Elastic Disaster Recovery vs. Norton Small Business and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.