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AWS Elastic Disaster Recovery vs Norton Small Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
AWS Elastic Disaster Recovery reduces recovery time, costs, and personnel needs with automated processes, enhancing efficiency and audit readiness.
Sentiment score
8.6
Norton Small Business reduces security threat downtime, enhancing productivity, efficiency, and ROI by allowing focus on critical tasks.
However, with AWS Elastic Disaster Recovery Service being a native service, integration is seamless, highlighting the return on investment.
Assistant Programmer at Mahadis
The recovery process requires fewer people and much less time, which has saved my organization engineering effort and operational time.
Data Engineer at a outsourcing company with 201-500 employees
We no longer have to schedule employees on weekends since the system automatically triggers alerts, allowing engineers to respond as needed.
Senior Java Developer at J.P. Morgan
 

Customer Service

Sentiment score
7.3
AWS Elastic Disaster Recovery provides effective support with quick responses, though some prefer a formal ticketing system for tracking.
Sentiment score
8.1
Norton Small Business's technical support is rated excellent for its efficiency, helpfulness, and responsiveness, though some see room for improvement.
The customer support is amazing, and it is the best customer support I have ever had.
Head Of Product & Engineering (Cpto) at a real estate/law firm with 11-50 employees
In case of any issue, they are ready to provide support within the defined SLA timeline.
Assistant Programmer at Mahadis
Helping us in troubleshooting each and every step if we face any issues.
Data Engineer at a outsourcing company with 201-500 employees
 

Scalability Issues

Sentiment score
7.2
AWS Elastic Disaster Recovery scales effectively across environments, supporting diverse workloads with minimal setup and earning high user ratings.
Sentiment score
8.1
Norton Small Business is highly scalable, allowing easy license expansion and adaptability for diverse business sizes and device platforms.
We can expand it to multiple data centers or different areas such as EMEA and APAC.
Senior Java Developer at J.P. Morgan
AWS Elastic Disaster Recovery is scalable because it can protect and replicate multiple servers and workloads, and it runs on AWS infrastructure.
Software Engineer at INSTITUTE OF AERONAUTICAL ENGINEERING
The scalability of AWS Elastic Disaster Recovery is 10 out of 10.
Head Of Product & Engineering (Cpto) at a real estate/law firm with 11-50 employees
 

Stability Issues

Sentiment score
7.5
AWS Elastic Disaster Recovery is stable and reliable, with occasional lags mostly due to network or server-specific issues.
Sentiment score
8.2
Norton Small Business is highly rated for its stability, with minor password manager issues on mobile devices.
It is very good and very reliable.
DevOps Engineer at DivVerse Labs
AWS is not difficult, but the cost associated with replicating data to another region can be significant.
Assistant Programmer at Mahadis
AWS Elastic Disaster Recovery is stable.
Senior Java Developer at J.P. Morgan
 

Room For Improvement

AWS Elastic Disaster Recovery needs enhancements in support, automation, integration, monitoring, user interface, and training for better user experience.
Norton Small Business requires better pricing, enhanced features, and fewer notifications to improve user experience and market availability.
Our RPO improved from approximately three to four hours to less than one minute.
Software Engineer at a comms service provider with 11-50 employees
Because the replication is continuous and block-level, if a production server is hit by ransomware, the encrypted garbage data is often replicated to the DR site in near-real time.
Head Of Product & Engineering (Cpto) at a real estate/law firm with 11-50 employees
This would detail user activity directly in the ACL console for easier debugging and auditing.
DevOps Engineer at DivVerse Labs
 

Setup Cost

AWS Elastic Disaster Recovery is cost-efficient and scalable, though setup and cumulative costs can accumulate, limiting flexibility.
Norton Small Business offers affordable yearly licenses but frequent upsells for additional features can be a drawback for some.
In my case, since the cloud is basically a pay-as-you-go model, we only pay for the replication storage, data transfer, and small staging instances.
Data Engineer at a outsourcing company with 201-500 employees
Continuous replication minimizes data loss and the cost-efficient staging environment helps reduce infrastructure expenses compared to maintaining a full secondary disaster recovery site.
Software Engineer at INSTITUTE OF AERONAUTICAL ENGINEERING
pricing is fair, and you pay for the use.
Head Of Product & Engineering (Cpto) at a real estate/law firm with 11-50 employees
 

Valuable Features

AWS Elastic Disaster Recovery offers efficient recovery, quick failover, and reliable data protection with cost-effective, real-time access and seamless system recovery.
Norton Small Business offers comprehensive virus protection, secure features, multi-platform compatibility, and 24/7 support via a user-friendly dashboard.
AWS Elastic Disaster Recovery supports a wide range of source environments, including VMware, Hyper-V, physical servers, and other cloud providers, making it versatile for different IT infrastructures.
Senior Software Engineer at Thomson Reuters
The low RPO at a seconds-level replication and a fast recovery with a low RTO provide the most cost-effective way, paying mostly for storage until failover.
Software Engineer at a comms service provider with 11-50 employees
Overall, the best combination of AWS Elastic Disaster Recovery is its near real-time replication and quick recovery testing, and this makes the service very useful in real-world scenarios.
Data Engineer at a outsourcing company with 201-500 employees
 

Categories and Ranking

AWS Elastic Disaster Recovery
Ranking in Cloud Backup
10th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
25
Ranking in other categories
Backup and Recovery (9th), Disaster Recovery (DR) Software (9th)
Norton Small Business
Ranking in Cloud Backup
37th
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
9
Ranking in other categories
SSL VPN (11th), Endpoint Protection Platform (EPP) (27th)
 

Mindshare comparison

As of May 2026, in the Cloud Backup category, the mindshare of AWS Elastic Disaster Recovery is 1.3%, down from 1.4% compared to the previous year. The mindshare of Norton Small Business is 0.6%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
AWS Elastic Disaster Recovery1.3%
Norton Small Business0.6%
Other98.1%
Cloud Backup
 

Featured Reviews

KS
Data Engineer at a outsourcing company with 201-500 employees
Continuous replication has protected critical servers and supports seamless disaster recovery drills
Some features that I personally feel can be improved are more simplified monitoring and reporting. As I previously mentioned, the console shows the replication status. If it had more detailed dashboards or built-in reports for DR readiness, it would make it easier for the teams to track everything in one place. Another improvement would be cost visibility and optimization guidance in optimizing the cost and also giving us visibility of it. Because the staging resources and replication storage are running continuously, it would be very helpful for organizations and users if AWS provided clearer cost insights, recommendations, and remediations to optimize the DR environment. It would also be useful if AWS added more automation options for application-level recovery, such as easier ways to handle IP changes, domain name system (DNS) updates, or application dependencies during failover. Additionally, we can simplify the setup and configuration process. For someone new to the service, understanding the staging settings, launch templates, and networking configurations can take some time. Setup simplicity and more detailed monitoring and alerting features would be beneficial. If we could add that, we can easily track the replication health, lag, and potential issues. Instead of relying on other additional tools for monitoring and alerting features, we can rely on AWS Elastic Disaster Recovery itself.
Balaguru Paramasivan - PeerSpot reviewer
Delivery Manager - DBA at HTC Global Services (INDIA) Private
The initial setup phase is very easy and user-friendly
I had tried Kaspersky a long time ago. I think it is available only in India. I don't know for sure. I have used that one for a couple of years, but I didn't like it, and that is the only reason I went back to Norton. Kaspersky was not safeguarding me in all aspects. I had seen some loopholes in the tool, so that is the only reason I went for Norton. The only thing I like about Kaspersky is that it supports the mobile version.
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Government
8%
Computer Software Company
7%
Comms Service Provider
7%
Comms Service Provider
12%
Manufacturing Company
8%
Healthcare Company
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise12
By reviewers
Company SizeCount
Small Business9
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for CloudEndure Disaster Recovery?
My experience with pricing, setup cost, and licensing is that pricing is fair, and you pay for the use.
What needs improvement with CloudEndure Disaster Recovery?
I believe AWS Elastic Disaster Recovery can be improved by providing more features, such as an automated or AI-based solution that detects issues before they happen, which is a feature I would want...
What is your primary use case for CloudEndure Disaster Recovery?
My main use case for AWS Elastic Disaster Recovery is to minimize downtime and data loss with fast recovery of our on-premises and cloud-based applications using storage, minimum compute, and point...
What is your experience regarding pricing and costs for Norton 360?
I have a yearly licensing plan. The cost is not that high. The solution is cost-effective.
What is your primary use case for Norton 360?
I use the solution for the general protection of my computer. It runs in the background.
 

Also Known As

CloudEndure Disaster Recovery
No data available
 

Overview

 

Sample Customers

Agio, Cloud Nation, Limelight Networks
Information Not Available
Find out what your peers are saying about AWS Elastic Disaster Recovery vs. Norton Small Business and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.