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AWS Elastic Disaster Recovery vs Norton Small Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
AWS Elastic Disaster Recovery offers cost-effective solutions with seamless integration, though snapshot storage costs may challenge smaller businesses.
Sentiment score
8.6
Norton Small Business reduces security threat downtime, enhancing productivity, efficiency, and ROI by allowing focus on critical tasks.
However, with AWS Elastic Disaster Recovery Service being a native service, integration is seamless, highlighting the return on investment.
 

Customer Service

Sentiment score
7.0
AWS Elastic Disaster Recovery support is praised for responsiveness, effectiveness, and enterprise-level assistance, though a formal ticket system is desired.
Sentiment score
8.1
Norton Small Business's technical support is rated excellent for its efficiency, helpfulness, and responsiveness, though some see room for improvement.
In case of any issue, they are ready to provide support within the defined SLA timeline.
 

Scalability Issues

Sentiment score
7.4
AWS Elastic Disaster Recovery is highly scalable, with efficient automation, easy upgrades, and strong user confidence in its scalability.
Sentiment score
8.1
Norton Small Business is highly scalable, allowing easy license expansion and adaptability for diverse business sizes and device platforms.
 

Stability Issues

Sentiment score
7.0
AWS Elastic Disaster Recovery is reliable, though dependent on bandwidth, with occasional agent resets on Linux and cost concerns.
Sentiment score
8.2
Norton Small Business is highly rated for its stability, with minor password manager issues on mobile devices.
It is very good and very reliable.
AWS is not difficult, but the cost associated with replicating data to another region can be significant.
 

Room For Improvement

AWS Elastic Disaster Recovery needs automation, integration, cost optimization, user enhancements, and improved documentation for better efficiency and user-friendliness.
Norton Small Business requires better pricing, enhanced features, and fewer notifications to improve user experience and market availability.
This would detail user activity directly in the ACL console for easier debugging and auditing.
In AWS Disaster Recovery Service, these details are not available, making it difficult to check my replication status.
 

Setup Cost

AWS Elastic Disaster Recovery is seen as fair value with cost-saving options, though cumulative and alternative costs should be evaluated.
Norton Small Business offers affordable yearly licenses but frequent upsells for additional features can be a drawback for some.
 

Valuable Features

AWS Elastic Disaster Recovery provides cost-effective, scalable data protection and seamless integration, enhancing reliability, flexibility, and ease of deployment.
Norton Small Business offers comprehensive virus protection, secure features, multi-platform compatibility, and 24/7 support via a user-friendly dashboard.
AWS Elastic Disaster Recovery Service is a native service, integration is seamless.
 

Categories and Ranking

AWS Elastic Disaster Recovery
Ranking in Cloud Backup
19th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
17
Ranking in other categories
Backup and Recovery (27th), Disaster Recovery (DR) Software (14th)
Norton Small Business
Ranking in Cloud Backup
18th
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
9
Ranking in other categories
SSL VPN (8th), Endpoint Protection Platform (EPP) (24th)
 

Mindshare comparison

As of October 2025, in the Cloud Backup category, the mindshare of AWS Elastic Disaster Recovery is 1.2%, up from 0.8% compared to the previous year. The mindshare of Norton Small Business is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Market Share Distribution
ProductMarket Share (%)
Norton Small Business0.2%
AWS Elastic Disaster Recovery1.2%
Other98.6%
Cloud Backup
 

Featured Reviews

Vijay Londhe - PeerSpot reviewer
Managed services with seamless integration and good reliability
Since I have to view everything on the console, the previous application solutions like IBM and Sanavi showed the RPO and RTO status directly. In AWS Disaster Recovery Service, these details are not available, making it difficult to check my replication status. I have to calculate whether my data is replicated to the Adarabad region or not. These features, if available in AWS, would be beneficial.
William_Bowers - PeerSpot reviewer
Provides a secure and hassle-free environment
One area where Norton 360 could improve is the constant push for upselling. The notifications urging me to buy additional services, like dark web monitoring or a secure browser, can be overwhelming. It feels like they are trying to sell me more than I actually need. I would prefer a more straightforward approach where essential features are included in the base license without constant prompts to purchase extras. While notifications about actions taken for my security are good, they could be more informative, letting me know exactly what they did to protect me without the upsell pitches. Simplifying the user experience and providing clearer information about the actions taken would make Norton 360 more user-friendly for me.
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
10%
Healthcare Company
9%
Government
8%
Comms Service Provider
11%
Computer Software Company
10%
Manufacturing Company
7%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise7
By reviewers
Company SizeCount
Small Business9
Large Enterprise2
 

Questions from the Community

What do you like most about CloudEndure Disaster Recovery?
CloudEndure Disaster Recovery is a fairly stable solution.
What is your experience regarding pricing and costs for CloudEndure Disaster Recovery?
The setup is actually managed by our partner. I have taken a rate of per user. Licensing is completely managed by the partner. I am paying per user and per GB storage cost, while the infrastructure...
What needs improvement with CloudEndure Disaster Recovery?
I don't think there is any bad feature in AWS Elastic Disaster Recovery as such. It's more of when you do disaster recovery, you think of it more holistically. You want flexibility in terms of opti...
What do you like most about Norton 360?
The product offers all the essential licenses compatible with Windows, Mac OS, and mobile platforms.
What is your experience regarding pricing and costs for Norton 360?
I have a yearly licensing plan. The cost is not that high. The solution is cost-effective.
 

Also Known As

CloudEndure Disaster Recovery
No data available
 

Overview

 

Sample Customers

Agio, Cloud Nation, Limelight Networks
Information Not Available
Find out what your peers are saying about AWS Elastic Disaster Recovery vs. Norton Small Business and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.