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AWS Config vs KACE Systems Deployment Appliance (SDA) comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
AWS Config
Ranking in Configuration Management
17th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
6
Ranking in other categories
No ranking in other categories
KACE Systems Deployment App...
Ranking in Configuration Management
19th
Average Rating
8.6
Reviews Sentiment
8.8
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Configuration Management category, the mindshare of Microsoft Intune is 4.6%, down from 9.9% compared to the previous year. The mindshare of AWS Config is 1.8%, down from 2.1% compared to the previous year. The mindshare of KACE Systems Deployment Appliance (SDA) is 1.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Mindshare Distribution
ProductMindshare (%)
Microsoft Intune4.6%
AWS Config1.8%
KACE Systems Deployment Appliance (SDA)1.3%
Other92.3%
Configuration Management
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
JV
IT Specialist
Cloud configuration has transformed our backups and user access while it reduces infrastructure costs
I consider carrying out all the configuration to be the best feature that AWS Config offers. The advantages include the manuals, though there are some things that are very detailed, which is a lot of information. I find the documentation for the configuration part especially useful, as it really supports us in bringing up our instances, generating automatic backups, and allowing us to grant certain information or a certain level of access to certain users.
MH
Server Administrator III at a university with 1,001-5,000 employees
User interface and deployment efficiency save time and reduce staff needs
The best features KACE Systems Deployment Appliance (SDA) offers include the ease of operation and the ability to create images for deployment. When I say ease of operation, the user interface is easy to create the images, and the people deploying do not have to have access to the appliance in order to deploy images. KACE Systems Deployment Appliance (SDA) has positively impacted our organization by allowing us to keep labs with over 300 machines all up to the exact same image for every semester. This has saved our team hundreds of man hours and reduced it down to just a few people doing the deployment compared to how things were done before SDA.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Conditional access has helped us tailor and enforce our security policies in the mobile space."
"The security compliance capabilities make it widely adopted across organizations."
"Autopilot is definitely the most valuable feature for me, because as an MSP supporting some clients with 300 to 400 users, once it is configured correctly we use Microsoft Intune so that when a laptop is sent directly to a remote user they just log in with their email address and password and their machine is ready to go with Wi-Fi, SharePoint access, OneDrive backup, Outlook, and all the applications they need automatically configured and deployed."
"It is a wonderful product; I would advise others to go for it because it is definitely helpful for an enterprise and has been improving constantly."
"My favorite feature about Microsoft Intune is that I have good logging capabilities; I can effectively troubleshoot, though I'm also missing some aspects."
"The device profiling which uses the official Outlook email enabled us to control the screenshot feature and prevent copying outside of the organization's application."
"The integration with conditional access is great."
"Intune is effective because of the configuration management and endpoint security it provides. The graphical interface makes it easier to configure and deploy devices."
"The scalability is a ten out of ten."
"The tracking, history logs, and security alert features are valuable because they are critical features that assist us."
"The tool protects its users' resources and data from unauthorized access, security breaches, and threats."
"Installing the instances and performing upgrades is smooth and clean."
"The initial setup is super easy, it takes like two minutes. Literally a one-click deployment."
"The solution is scalable and provides over 100 rules."
"AWS Config's dashboard improved our company's security as it helps with the vulnerability scanning of resources."
"AWS Config has positively impacted my organization, and this is very useful for us since we use the entire cloud platform and our infrastructure is now at the cloud level."
"KACE Systems Deployment Appliance (SDA) has positively impacted our organization by allowing us to keep labs with over 300 machines all up to the exact same image for every semester, saving our team hundreds of man hours and reducing it down to just a few people doing the deployment compared to how things were done before SDA."
"Its ticketing is pretty good."
"I'm just an end-user; I'd recommend the solution to others as it has a good balance between pricing and functionality."
 

Cons

"Intune could be improved by organizing different solutions, like Defender and Sentinel, into a single package. This would allow us to focus on security while Microsoft manages other areas. Having a unified solution would drive better management of various sectors. Although the Intune user experience is good, we should continue enhancing it."
"The only issues I have had with Microsoft Intune were with applications where if they are not an MSI file, I cannot really upload it as an application."
"The solution requires Mac support."
"I personally work in a Samsung Android environment and there's a lot more feature support in other EMMs."
"To make it a perfect ten, it would be helpful if there was a better way to troubleshoot user issues, as I've had a few users with corrupt files before and had to redeploy it without knowing the root cause."
"Enrollment into the Microsoft Intune service can still get easier, especially for legacy-managed systems, such as how we get it from a GPO or an SCCM configuration into Intune."
"Customer service used to be better, but as we are nearing the end of the contract, the focus on investing in us as a customer has diminished. It is what one would expect in such a situation."
"The reporting part needs improvement, and it would be beneficial if it could integrate with third-party tools instead of just Power BI."
"The solution is missing a configuration that can assist us when writing our programming languages."
"The reboot process for AWS instances could be improved. Microsoft Azure does not have this problem, so AWS could consider making their instances more robust. You would not need to reboot your instances frequently to replace the hardware and stuff. They can look for a better approach or mechanism to improve in the future. The concern is that you need to plan for the outage when you reboot an instance. You need to have a maintenance window where you can properly reboot the instance without affecting your application. When Amazon announces that you need to reboot an instance and are not ready, this becomes a problem."
"There is room for improvement in built-in tools, they are not up to the mark."
"Improvements are needed as per customer requirements."
"AWS Config could be improved if they could generate some training as support because it is a gigantic platform with many solutions and a lot of information, which would help us significantly."
"KACE Systems Deployment Appliance (SDA) works well, but it would be nice if it were org based like the SMA, allowing one SDA to service several different departments."
"I have heard feedback that the imaging is slow. It takes somewhere around an hour to image one PC."
 

Pricing and Cost Advice

"The pricing for Microsoft Intune is reasonable. Our clients are satisfied."
"While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me."
"Intune is available as an individual product, but it also comes with Office 365 Premium or an Enterprise license, and the price varies for each version."
"The price of Intune is often included as part of a bundle with other Microsoft licenses, which makes it somewhat cheaper."
"I rate Intune an eight out of ten for affordability. It's bundled with the 365 licensing, which is competitive overall."
"Its price is in the medium range. It is acceptable because you're paying for the features. I am not aware of any additional costs."
"It's affordable. It's cheaper if you have an Office 365, E5, or E3 subscription because everything is there."
"Its pricing seems reasonable."
"It is a very expensive tool. AWS pricing for Config is not fixed and depends on your organization's size and complexity."
"The solution charges us per hour. There's no license."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
8%
Outsourcing Company
7%
Financial Services Firm
20%
Manufacturing Company
14%
Comms Service Provider
10%
Healthcare Company
5%
University
24%
Construction Company
12%
Financial Services Firm
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business192
Midsize Enterprise62
Large Enterprise186
No data available
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What needs improvement with AWS Config?
AWS Config could be improved if they could generate some training as support because it is a gigantic platform with m...
What is your primary use case for AWS Config?
I use AWS Config primarily for configuring virtual machines and managing the IAM part of our infrastructure. I config...
What advice do you have for others considering AWS Config?
My advice to others considering using AWS Config is that they really evaluate it and consider making the investment t...
What is your experience regarding pricing and costs for Kace Systems Deployment Appliance?
The pricing for KACE Systems Deployment Appliance (SDA) is straightforward, and the setup was easy.
What needs improvement with Kace Systems Deployment Appliance?
KACE Systems Deployment Appliance (SDA) works well, but it would be nice if it were org based like the SMA, allowing ...
What is your primary use case for Kace Systems Deployment Appliance?
Our main use case for KACE Systems Deployment Appliance (SDA) is to deploy workstations as well as lab machines. We u...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Flatiron, Prezi, iZettle, British Gas, Burt, Autodesk, FanDuel
Information Not Available
Find out what your peers are saying about AWS Config vs. KACE Systems Deployment Appliance (SDA) and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.