Chatter and Avaya Spaces are competitive collaboration platforms specializing in employee communication and virtual meetings. Chatter is favored for its affordability and customer support, while Avaya Spaces is preferred for its advanced features justifying its cost.
Features: Chatter provides integration with Salesforce, real-time collaboration, and user-friendly interface. Avaya Spaces offers virtual meeting tools, high-quality video conferencing, and a wide range of features for diverse business needs.
Ease of Deployment and Customer Service: Chatter offers quick deployment within the Salesforce environment with responsive support. Avaya Spaces requires a more detailed deployment process and extensive customer service options.
Pricing and ROI: Chatter has competitive setup costs, enhancing ROI for Salesforce users. Avaya Spaces involves higher initial costs but offers significant long-term ROI with its feature set making it attractive to businesses needing advanced capabilities.
| Product | Market Share (%) |
|---|---|
| Chatter | 3.5% |
| Avaya Spaces | 2.2% |
| Other | 94.3% |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 2 |
| Large Enterprise | 1 |
The nature of work is ever changing. Right now, it’s more fast-paced, less predictable. Avaya Spaces is how to handle your usual tasks, but also the unplanned and new-priority work that arrives nearly every day. Work from anywhere and still show up.
Chatter is a part of the sales cloud service that SalesForce1 provides for businesses looking to optimize their efficiency by transferring most or all of their data onto a cloud server. Chatter is the social media platform aspect of this service. It has many functions, including the capability to post comments as status updates for others to view, a news feed to receive these updates immediately, user profiles, and groups.
Chatter is used widely to cut out the kind of inefficiencies that come from having a sprawling network of team members and locations for data that frequently never come together despite the fact that they are a9ll needed for the same project. With this service, team members are able to share,collaborate, and discuss ideas about their project, tweak each others progress, and create a more productive work force overall.
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