Chatter and Slack Business - Enterprise are competing workplace communication products. Slack Business - Enterprise seems to have the advantage due to its superior features despite higher costs.
Features: Chatter integrates seamlessly with the Salesforce environment, offering collaboration functionalities for sales teams. It enables group creation, allowing teams to work on specific projects and create opportunities through discussions. Slack Business - Enterprise provides a wide range of third-party app integrations, advanced search capabilities, and a robust API for custom workflows. It supports channels for organized communication and integrates various apps for enhanced productivity.
Room for Improvement: Chatter could improve by expanding its collaboration features beyond Salesforce users, enhancing third-party integrations and search functionalities. It may also benefit from a more general collaboration tool approach. Slack Business - Enterprise could improve its search functionality, reduce setup complexity, and offer more competitive pricing options. An increased focus on AI integration could enhance automation capabilities within Slack.
Ease of Deployment and Customer Service: Chatter is easily deployable within the Salesforce ecosystem, though its customer service is focused mainly on Salesforce integration. Slack Business - Enterprise offers a user-friendly deployment process suitable for various business sizes and extensive customer support with training tools and resources. Its framework is adaptable without Salesforce dependencies.
Pricing and ROI: Chatter offers competitive pricing, appealing to Salesforce-dependent companies, potentially leading to high ROI. It leverages existing Salesforce investments. Slack Business - Enterprise incurs higher setup costs but provides substantial ROI through versatile communication capabilities and extensive integrations. Its broader approach includes advanced features and customization options to justify the investment.
Chatter is a part of the sales cloud service that SalesForce1 provides for businesses looking to optimize their efficiency by transferring most or all of their data onto a cloud server. Chatter is the social media platform aspect of this service. It has many functions, including the capability to post comments as status updates for others to view, a news feed to receive these updates immediately, user profiles, and groups.
Chatter is used widely to cut out the kind of inefficiencies that come from having a sprawling network of team members and locations for data that frequently never come together despite the fact that they are a9ll needed for the same project. With this service, team members are able to share,collaborate, and discuss ideas about their project, tweak each others progress, and create a more productive work force overall.
Slack Business - Enterprise facilitates team communication and collaboration with integration capabilities and a user-friendly interface, supporting mobile and web platforms. It enhances productivity through efficient organization, instant communication, and extensive customization options.
Designed for seamless integration with apps and services, Slack Business - Enterprise provides efficient organization through channels and threads, instant communication, file sharing, and video calls. Productivity is boosted via notifications, reminders, bots, and automation. Customization enhances the user experience, promoting collaboration. However, improvement areas include video chat, meeting functions, and third-party tool integration. Users prioritize enhanced UI, security, and document collaboration, alongside better scalability, stability, and attachment browsing capabilities.
What are the key features of Slack Business - Enterprise?Slack Business - Enterprise is widely used across various industries, serving as a communication hub within organizations. Its features support internal and external communication, project management, and workflow optimization. Industries benefit from its integration with Google Drive and Zoom, enabling efficient collaboration and streamlined operations.
We monitor all Enterprise Social Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.