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Avast Business Hub vs ConnectWise Automate comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avast Business Hub
Ranking in Remote Monitoring and Management (RMM)
20th
Average Rating
8.2
Reviews Sentiment
7.8
Number of Reviews
12
Ranking in other categories
Internet Security (13th), Endpoint Protection Platform (EPP) (46th), Ransomware Protection (15th)
ConnectWise Automate
Ranking in Remote Monitoring and Management (RMM)
10th
Average Rating
7.4
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Remote Monitoring and Management (RMM) category, the mindshare of Avast Business Hub is 2.4%, up from 0.5% compared to the previous year. The mindshare of ConnectWise Automate is 5.5%, down from 7.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Monitoring and Management (RMM) Mindshare Distribution
ProductMindshare (%)
ConnectWise Automate5.5%
Avast Business Hub2.4%
Other92.1%
Remote Monitoring and Management (RMM)
 

Featured Reviews

AJ
CEO at Premier Wired Solutions
Easy to scale, good reports, easy to install and has excellent support
It reduces network and bandwidth speed. We cope with our bandwidth in order to use it. The majority of the complaints we receive are about the PC running slower. The network is slower as a result of the increased bandwidth usage. I would like to see the reports simplified for those who are not technically minded. Some of these reports can be confusing, and I'd love to be able to send them to my clients. An IT person would be able to understand them, but a client who does not have an IT background would find it difficult. I would like the language should be easier for them to understand.
MikeChacker - PeerSpot reviewer
IT Manager Global Service Delivery at a energy/utilities company with 1,001-5,000 employees
Facilitates valuable patch cycles, but the web client is not very intuitive and needs updating, and the scripting has room for improvement
The fixed client for Automate is slow. The web client is not very intuitive. It could use some updating and some thought around the UX. Also, with the scripting, I would like to see something where it could have third-party scripts already pre-built, and all you have to do is say, "Hey, I need this," and go load it. It's not as automated as I'd like it to be.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution can scale well."
"The solution is quite stable and straightforward."
"Our favorite feature is the PC Patch Management."
"The protection is very good."
"The solution is easy to use."
"It's not heavy on the system."
"Our time to response to malware is now at the lowest percentage possible."
"Avast as a product is as easy as it gets - everything is outlined and transparent in terms of licensing."
"The solution is very stable; it's reliable, there are no bugs and glitches, and it doesn't crash or freeze."
"It's definitely improved the help-desk servicing, et cetera."
"Technical support is really good; they are helpful and responsive."
"It is very scalable."
"We use monitors to keep track of our machines. We use a pretty good portion of information from Automate."
"The initial setup is easy and the deployment is quick."
"Scripting and patch management are really important for us. Patch Manager is something that we use a lot, and we would love to have it continually improved. It is one of the most useful features for us for controlling patches and other things for different clients."
"I was very happy with how they handled me as a client and am quite satisfied with the level of support we get."
 

Cons

"Avast Business Endpoint Protection would be improved with more frequent updates."
"The solution could improve by providing more security."
"The accuracy of the scanner could be improved. Sometimes, it can turn a good file into a suspicious file."
"I would like to see better protection and more spyware included with the free version."
"It could have a 10,000-feet overview of the whole infrastructure because the software is easily installable on the whole infrastructure and not just the infrastructure, but also the workstations themselves."
"It could have a 10,000-feet overview of the whole infrastructure because the software is easily installable on the whole infrastructure and not just the infrastructure, but also the workstation themselves. I would love to have a 360 view of the whole network and basically see from where a test is coming, and if there is an instance in the cloud that is actually misbehaving or if there is a workstation that is infected and stuff like that. It can also have some kind of AI to detect all those things and then cut off the connection from that machine. In Cortex, you can link the logs, reports, and all that stuff. You can also see the full picture of when it happened, and you can trace it back all the way to a file or something else. I would like to see similar functionality in Avast Business Endpoint Protection."
"Where I have faced a challenge is on the reporting. I would like to see something that provides information regarding the next month or quarter, in terms of reporting."
"Making the price a bit cheaper would be an improvement."
"Their support needs to be better."
"This is a raw system. Of course, it has some flaws that could be improved."
"Technical support was helpful."
"I have a problem with the reports available on the solution. I don't understand how to work with the reporting functionality. For example, when I want to give a report for a specific machine, ConnectWise doesn't seem to have this as an option. I'm not sure if I'm missing something, or if the reporting functionality is just poorly conceived."
"I have found the solution to be not very scalable."
"I almost would rather have a different tool, but I'm not sure which one yet."
"The project management needs improvement and there's a section of the product called configuration that also needs to be improved."
"The menu doesn't always load properly."
 

Pricing and Cost Advice

"There are no costs other than licensing."
"If you become a partner, you will receive the wholesale price."
"I am using the free version of Avast."
"It is $75 per license for a year. There are no additional costs."
"I am using the free version."
"We are on a monthly subscription for Avast Business Endpoint Protection."
"From what I've overheard, it is pretty comparable to other solutions in terms of price."
"Pricing and licensing are reasonable."
"I believe Automate is available for around $2."
"I pay $85 a month per user for a ConnectWise package that contains multiple solutions."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Comms Service Provider
10%
Construction Company
9%
Outsourcing Company
7%
Outsourcing Company
11%
Construction Company
8%
Performing Arts
8%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise1
 

Also Known As

No data available
LabTech for IT Service Providers, ConnectWise Automate for Corporate IT Departments, ConnectWise Automate for IT Service Providers
 

Overview

 

Sample Customers

Benassi & Benassi, P. C.
I-M Technology, Mainstay Technologies, PC Works Plus, Integrity IT, Kerkhoff Technologies Inc., Marathon Consulting, Christenberry Sales Company, EDTS, Secom Technology, Ready to View, ARRC Technology, DaVinci Digital, JNR Networks, Quinn Technology Solutions, PCIT, Liberty Technology, Capital Computers & Networks, Atlanta Technology Force, Doberman Technologies, First Column Enterprises, CisCom Solutions
Find out what your peers are saying about Avast Business Hub vs. ConnectWise Automate and other solutions. Updated: August 2026.
912,801 professionals have used our research since 2012.