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Avast Business Hub vs ConnectWise Automate comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avast Business Hub
Ranking in Remote Monitoring and Management (RMM)
16th
Average Rating
8.2
Reviews Sentiment
7.8
Number of Reviews
12
Ranking in other categories
Internet Security (8th), Endpoint Protection Platform (EPP) (48th), Ransomware Protection (15th)
ConnectWise Automate
Ranking in Remote Monitoring and Management (RMM)
9th
Average Rating
7.4
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2025, in the Remote Monitoring and Management (RMM) category, the mindshare of Avast Business Hub is 0.7%, up from 0.4% compared to the previous year. The mindshare of ConnectWise Automate is 7.5%, down from 8.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Monitoring and Management (RMM) Market Share Distribution
ProductMarket Share (%)
ConnectWise Automate7.5%
Avast Business Hub0.7%
Other91.8%
Remote Monitoring and Management (RMM)
 

Featured Reviews

Crewmem67 - PeerSpot reviewer
Has a free version, is secure and reliable
I'm a consultant. I recommend free Avast, then ESET. If they want to be more secure, you can go to ESET, the bigger license. If you want to have a cheap license, Avast is good. I'd rate the solution eight out of ten. I do prefer ESET, however. Yet I would recommend either product as they are both pretty good.
Sean Saeb - PeerSpot reviewer
Responsive, integrates well with other applications, and the technical support is helpful
There is always room for improvement. I haven't had any problems, and they're doing a great job, in my opinion. They're doing quite well. In most cases, when we discover an issue, we report it to their engineers, who then schedule a fix. Normally, when we request something, I can see it happening within three to four months. This is a raw system. Of course, it has some flaws that could be improved. But, it's something that we will have to work with to get to the point where we need this, we request it and they do their best to make it happen. There is a lot of integration with other applications through Automate, and I believe they are working with all of the industry leaders to get the integration going. I am very pleased to be working with them.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's not heavy on the system."
"It warns you if there is a threat and it's perfect because it runs in the background and doesn't interfere with anything."
"It's straightforward to set up."
"The solution can scale well."
"Avast as a product is as easy as it gets - everything is outlined and transparent in terms of licensing."
"Avast Business Endpoint Protection's best feature is its user-friendliness."
"Our favorite feature is the PC Patch Management."
"It has increased productivity. IT threats are kept at a minimum because of this product."
"We use monitors to keep track of our machines. We use a pretty good portion of information from Automate."
"A good automated scripts feature."
"ConnectWise Automate's interface is pretty easy to use. It's pretty intuitive to get around and navigate it. It does what I need, which is usually connecting to the client and customers systems."
"The initial setup is easy and the deployment is quick."
"It is very scalable."
"Remote access and detailed monitoring help us support our equipment."
"It allows us to manage all client requests, jobs and invoicing."
"Maybe they could improve the capability to be multi-tenant."
 

Cons

"The accuracy of the scanner could be improved."
"It could have a 10,000-feet overview of the whole infrastructure because the software is easily installable on the whole infrastructure and not just the infrastructure, but also the workstation themselves. I would love to have a 360 view of the whole network and basically see from where a test is coming, and if there is an instance in the cloud that is actually misbehaving or if there is a workstation that is infected and stuff like that. It can also have some kind of AI to detect all those things and then cut off the connection from that machine. In Cortex, you can link the logs, reports, and all that stuff. You can also see the full picture of when it happened, and you can trace it back all the way to a file or something else. I would like to see similar functionality in Avast Business Endpoint Protection."
"The solution could improve by providing more security."
"I would like to see better protection and more spyware included with the free version."
"Where I have faced a challenge is on the reporting. I would like to see something that provides information regarding the next month or quarter, in terms of reporting."
"Making the price a bit cheaper would be an improvement."
"It could download faster during deployment."
"It reduces network and bandwidth speed."
"The fixed client for Automate is slow. The web client is not very intuitive."
"Patching and reporting need improvements, especially reporting. The reporting engine is quite outdated, so you end up having to use your own dashboard."
"The menu doesn't always load properly."
"They always change the GUI to some dumb-down version of tiles which are more "user-friendly", but slows my team down in the end."
"This is a raw system. Of course, it has some flaws that could be improved. But, it's something that we will have to work with to get to the point where we need this, we request it and they do their best to make it happen."
"The wait time for a support ticket to be addressed needs to be reduced. They take a couple of days to get back. It is a little frustrating when we have to wait for a couple of days. A lot of times, the issue is critical for us. If we're reaching out to their support team and submitting a ticket, it is because we need it handled quickly."
"Their support needs to be better."
"Scheduling of automation could be improved and made more simple."
 

Pricing and Cost Advice

"We are on a monthly subscription for Avast Business Endpoint Protection."
"I am using the free version."
"There are no costs other than licensing."
"It is $75 per license for a year. There are no additional costs."
"If you become a partner, you will receive the wholesale price."
"I am using the free version of Avast."
"I believe Automate is available for around $2."
"From what I've overheard, it is pretty comparable to other solutions in terms of price."
"Pricing and licensing are reasonable."
"I pay $85 a month per user for a ConnectWise package that contains multiple solutions."
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Top Industries

By visitors reading reviews
Comms Service Provider
11%
Computer Software Company
9%
Healthcare Company
6%
Financial Services Firm
6%
Computer Software Company
11%
Performing Arts
10%
Healthcare Company
7%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise1
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise1
 

Questions from the Community

What is your experience regarding pricing and costs for Avast Business Endpoint Protection?
The product is affordable. It is becoming more complex, with more elements required in the solution.
What needs improvement with Avast Business Endpoint Protection?
Segmentation and centralized manageability could be improved for large organizations.
Ask a question
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Also Known As

No data available
LabTech for IT Service Providers, ConnectWise Automate for Corporate IT Departments, ConnectWise Automate for IT Service Providers
 

Overview

 

Sample Customers

Benassi & Benassi, P. C.
I-M Technology, Mainstay Technologies, PC Works Plus, Integrity IT, Kerkhoff Technologies Inc., Marathon Consulting, Christenberry Sales Company, EDTS, Secom Technology, Ready to View, ARRC Technology, DaVinci Digital, JNR Networks, Quinn Technology Solutions, PCIT, Liberty Technology, Capital Computers & Networks, Atlanta Technology Force, Doberman Technologies, First Column Enterprises, CisCom Solutions
Find out what your peers are saying about Avast Business Hub vs. ConnectWise Automate and other solutions. Updated: September 2025.
872,778 professionals have used our research since 2012.