Avantra vs ITRS Geneos comparison

Avantra and ITRS are both solutions in the Application Performance Monitoring (APM) and Observability category. Avantra is ranked #65, while ITRS is ranked #34 with an average rating of 5.0. Avantra holds a 0.2% mindshare in APM, compared to ITRS’s 1.2% mindshare. Additionally, 100% of Avantra users are willing to recommend the solution, compared to 96% of ITRS users who would recommend it.

Avantra

Read 5 Avantra reviews

852 Views
426 Comparison Views

100% willing to recommend

ITRS Geneos

Read 57 ITRS Geneos reviews

4,056 Views
3,083 Comparison Views

96% willing to recommend

Avantra

ITRS Geneos

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

ITRS Geneos and Avantra are both robust solutions for IT infrastructure monitoring. Avantra seems to have the upper hand due to its advanced automation capabilities and efficient performance.

Features: ITRS Geneos offers extensive real-time infrastructure monitoring, a flexible alerting system, and comprehensive monitoring features. Avantra provides powerful automation features, easy integration with other systems, and efficient performance.

Room For Improvement: ITRS Geneos could improve its reporting functionality, make the configuration process more intuitive, and enhance dashboard customization. Avantra needs better dashboard customization, more streamlined user management, and refined user experience.

Ease of Deployment and Customer Service: ITRS Geneos has a steep learning curve during deployment but strong customer support. Avantra has a smoother deployment process with detailed documentation and proactive customer service.

Pricing and ROI: ITRS Geneos users find the setup cost high but justify it with strong ROI due to reliability. Avantra users also highlight a significant initial investment but focus on long-term cost savings from its automation features.

To learn more, read our detailed Avantra vs. ITRS Geneos Report (Updated: August 2025).

Buyer's Guide

Avantra vs. ITRS Geneos

August 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Avantra

Ranking in Application Performance Monitoring (APM) and Observability

65th

Ranking in IT Infrastructure Monitoring

62nd

Average Rating

8.6

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

SAP Service Providers (11th), Server Monitoring (33rd)

ITRS Geneos

Ranking in Application Performance Monitoring (APM) and Observability

34th

Ranking in IT Infrastructure Monitoring

49th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (69th)

Mindshare comparison

As of August 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Avantra is 0.2%, up from 0.2% compared to the previous year. The mindshare of ITRS Geneos is 1.2%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Arunpandiyan M

Senior Systems Engineer at a tech services company with 1,001-5,000 employees

User-friendly, simple to set up and easy to configure

The dashboard needs to improve. It's not so clear right now. We need it to be more usable. We want all of our reports in one easy-to-access place. Sometimes we get stuck and have to rest the gateway. After we do that, it'll start working again. We're still new to the product and we're not using every aspect of it.

Read full review

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"You can customize alerts based on need."

"It's very easy to manage and use."

"The most valuable feature of Avantra is automation. The reduction of manual work and having them automated is one of the top reasons why I would use it."

"The remarkable feature of Geneos is the dashboard. Geneos' flexible dashboard sets it apart from other monitoring tools. Other solutions have limitations in their dashboard design and can't be customized as much. The Geneos dashboard allows unlimited creativity."

"This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis."

"It enables us to monitor application processes, to do log-monitoring on a 24/7 basis, to do server-level monitoring - all the hardware parameters - as well as monitor connectivity across applications to the interfaces."

"One thing we're utilizing in Geneos is the Gateway-SQL. That's really helpful for us. Using Gateway-SQL, we are able to merge two different views into one. Suppose we have to check something in the log and that we have to check something in the database and do a comparison before publishing a result. We can achieve that using Gateway-SQL."

"It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console."

"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down. It is automatically monitoring everything and reduces manual effort."

"The built-in plug-ins allow administrators to easily configure monitoring components for market data systems such as Thomson Reuters Enterprise Platform and SRLabs Wombat (formerly NYSE)."

"The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting."

More ITRS Geneos pros

Cons

"The dashboard needs to improve."

"We are currently exploring automation options for various areas, and Avantra should consider implementing automation for change request management, an area they have not yet ventured into. While Avantra is currently excelling in monitoring and system refreshes, there is scope for improvement in automating change request management. In addition to primarily focusing on SAP, Avantra currently performs kernel patches which are core SAP patches. However, exploring more into OS patching could be another potential area for Avantra to expand its automation capabilities."

"The machine-learning is lacking and should be improved."

"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."

"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."

"Backward compatibility with deprecated features and in system documentation on what configuration areas are needed to be updated."

"ITRS Geneos cloud monitoring is very weak and can use improvement."

"Data visualization – real time and historical – is a weakness."

"We all look at the same things - CPU, disk space, paging stats, service status with RAG status on each. That could be provided straight out, saving significant time."

"The dashboard feature is full of bugs. Grouping items results in a distorted dashboard."

"ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud."

More ITRS Geneos cons

Pricing and Cost Advice

Information not available

"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."

"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."

"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."

"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."

"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."

"You will get the best price if you get a single global deal."

"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."

"I can say it's not that cheap because the licensing is a little bit costly"

More ITRS Geneos pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

19%

Financial Services Firm

14%

Computer Software Company

12%

Retailer

Financial Services Firm

73%

Computer Software Company

University

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

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What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

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What is your primary use case for ITRS Geneos?

ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...

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Product Reports

Buyer's Guide

Avantra

August 2025

Download Avantra product report

Buyer's Guide

ITRS Geneos

August 2025

Download ITRS Geneos product report

Also Known As

No data available

Geneos

Overview

Avantra is a highly-regarded next-generation AI operations platform for SAP automation operation processes. Avantra enables enterprise organizations to become self-healing organizations, fully able to process their complex operating systems more efficiently and productively. With Avantra, SAP clients will improve performance and compliance, redirect critical resources to enhance digital transformation, and reduce operational costs, thereby improving the overall business experience.

Avantra offers robust integrated operations for on-premises, cloud, hybrid, and SaaS options for both Build and Run operations. Avantra is a recognized, trusted solution that is used worldwide for both enterprise organizations and managed service providers (MSPs). Users can expect to consistently benefit from Avantra’s valuable intuitive processes and unrivaled intelligence to ensure their organization is able to maintain its landscape health while significantly reducing overall operational costs.

Avantra Benefits

Start/stop automation: Avantra provides unmatched comprehensive visibility of the organization's SAP processes, enabling robust KPI and performance-based cloud scaling. Avantra issues swift automated direction about when to start/stop a SAP system process and when it's best to scale out or in.
Monitoring automation: Benefiting from more than 160 plug-and-play SAP process checks results in no additional lengthy projects or consultancy fees. Avantra is cost-effective immediately. Avantra provides intuitively customized research and auto-deploy proficiencies that allow organizations to meet their most demanding and distinctive monitoring demands. Immediately upon deployment, Avantra automatically identifies the specific SAP system components, version, and type.
Best practice automation: Avantra consistently uses the latest industry-recognized best practice monitoring processes for Basis monitoring audits and thresholds throughout the entire full stack and all SAP systems.
System hardening: Avantra’s intuitive notification and system hardening process allows users to specify who receives unauthorized system notifications immediately. Should the alert not be addressed in a timely manner, Avantra will re-flag the issue.
Fast, easy installation: Avantra can be installed and deployed in one day. The setup is straightforward, and there are no long-term commitments or excessive licensing costs. This makes Avantra very cost-effective and allows organizations to experience an almost immediate ROI.

Avantra Features

Intuitive dashboards: Avantra offers fully customizable dashboards available to all stakeholders throughout the organization. Top-level executives receive full transparency regarding the entire fitness and health of the organization. Other users, IT staff, and team members have access to all the data they need to ensure the organization is running efficiently and productively.
Cloud integrations: Avantra provides seamless integrations with Alibaba Cloud, AWS, Azure, Google Cloud, and more, all with a very easy setup process. Avantra also has the ability to automate, monitor, and manage a complete range of SAP SaaS solutions, as well as third-party non-SAP SaaS web services and applications.
SAP ecosystem: Avantra simplifies the SAP monitoring process by monitoring, managing, and automating every process of an organization's SAP ecosystem, including SAP and non–SAP applications, third-party applications, web servers, databases, and SaaS solutions. Everything is streamlined into one easy-to-use tool.
ServiceNow integration: Avantra provides certified immediate integration with ServiceNow. This allows for enhancement of CMDB with SAP-specific data, and the capability of quickly triggering Avantra automations for immediate resolution of issues. Avantra also provides ServiceNow unique ITSM and ITOM integrations and many seamless integrations with today’s popular ITSM solutions via RESTful APIs.

Avantra

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

Sample Customers

Migros, Strauss, Migros, LAM research, Deloitte, Deloitte, Kiewit

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Buyer's Guide

Avantra vs. ITRS Geneos

August 2025

Free Report: Avantra vs. ITRS Geneos

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