Avantra vs ITRS Geneos comparison

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Avantra Logo
442 views|239 comparisons
100% willing to recommend
ITRS Logo
4,379 views|2,313 comparisons
96% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Avantra and ITRS Geneos based on real PeerSpot user reviews.

Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Avantra vs. ITRS Geneos Report (Updated: March 2024).
769,599 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"You can customize alerts based on need.""It's very easy to manage and use.""The most valuable feature of Avantra is automation. The reduction of manual work and having them automated is one of the top reasons why I would use it."

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"Ability to monitor logs for potential issues to prevent app outages before problems get a chance to arise. That's invaluable for our teams in a fast-paced trading environment.""It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console.""The solution is used across the entire investment banking division, covering environments such as electronic trading, algo-trading, fixed income, FX, etc. It monitors that environment and enables a bank to significantly reduce down time. Although hard to measure, since implementation, we have probably seen some increased stability because of it and we have definitely seen teams a lot more aware of their environment. Consequently, we can be more proactive in challenging and improving previously undetected weaknesses.""The ability to build integrations to tools that are not monitored out of the box is the most valuable feature.""It's also easy to implement. The implementation of Geneos is very easy and interesting. It's not complicated. It's very quick to implement. The installation is very easy. There are many topics about ITRS Geneos that explain more about the features of the function of Geneos.""The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems.""The ability to logically normalize data gathered from multiple types of sources via pre-built plugins is extremely powerful. This functionality, coupled with the ability to import custom data via the Toolkit plugin allows Geneos to be leveraged to monitor every system in the enterprise.""It enables us to monitor application processes, to do log-monitoring on a 24/7 basis, to do server-level monitoring - all the hardware parameters - as well as monitor connectivity across applications to the interfaces."

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Cons
"We are currently exploring automation options for various areas, and Avantra should consider implementing automation for change request management, an area they have not yet ventured into. While Avantra is currently excelling in monitoring and system refreshes, there is scope for improvement in automating change request management. In addition to primarily focusing on SAP, Avantra currently performs kernel patches which are core SAP patches. However, exploring more into OS patching could be another potential area for Avantra to expand its automation capabilities.""The machine-learning is lacking and should be improved.""The dashboard needs to improve."

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"There is one drawback to using lightweight data collection: we lack the feature of observability based on time series, such as historical model data. This makes it difficult to view data in ITRS. ITRS needs to improve this feature.""The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot.""They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome.""I would like better access to the data that is being collected.""The dashboard feature is full of bugs. Grouping items results in a distorted dashboard.""ITRS Geneos cloud monitoring is very weak and can use improvement.""For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version.""t needs to have better middleware integration for things such as application and Microsft SQL servers."

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Pricing and Cost Advice
Information Not Available
  • "You will get the best price if you get a single global deal."
  • "The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."
  • "Pricing and licensing is based on the requirements."
  • "The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."
  • "Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."
  • "It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."
  • "When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."
  • "Given our spend and the amount of service we have in it, the pricing is quite reasonable."
  • More ITRS Geneos Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable feature of Avantra is automation. The reduction of manual work and having them automated is one of the top reasons why I would use it.
    Top Answer:I don't have any access to the pricing, so I can't speak to the cost.
    Top Answer:We are currently exploring automation options for various areas, and Avantra should consider implementing automation for change request management, an area they have not yet ventured into. While… more »
    Top Answer:I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.
    Top Answer:The pricing is high. Licensing fees might be around 500$ per server monthly.
    Top Answer:ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data if… more »
    Ranking
    Views
    442
    Comparisons
    239
    Reviews
    3
    Average Words per Review
    738
    Rating
    8.3
    Views
    4,379
    Comparisons
    2,313
    Reviews
    11
    Average Words per Review
    1,415
    Rating
    7.9
    Comparisons
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    Also Known As
    Geneos
    Learn More
    Overview

    Avantra is a highly-regarded next-generation AI operations platform for SAP automation operation processes. Avantra enables enterprise organizations to become self-healing organizations, fully able to process their complex operating systems more efficiently and productively. With Avantra, SAP clients will improve performance and compliance, redirect critical resources to enhance digital transformation, and reduce operational costs, thereby improving the overall business experience.

    Avantra offers robust integrated operations for on-premises, cloud, hybrid, and SaaS options for both Build and Run operations. Avantra is a recognized, trusted solution that is used worldwide for both enterprise organizations and managed service providers (MSPs). Users can expect to consistently benefit from Avantra’s valuable intuitive processes and unrivaled intelligence to ensure their organization is able to maintain its landscape health while significantly reducing overall operational costs.

    Avantra Benefits

    • Start/stop automation: Avantra provides unmatched comprehensive visibility of the organization's SAP processes, enabling robust KPI and performance-based cloud scaling. Avantra issues swift automated direction about when to start/stop a SAP system process and when it's best to scale out or in.

    • Monitoring automation: Benefiting from more than 160 plug-and-play SAP process checks results in no additional lengthy projects or consultancy fees. Avantra is cost-effective immediately. Avantra provides intuitively customized research and auto-deploy proficiencies that allow organizations to meet their most demanding and distinctive monitoring demands. Immediately upon deployment, Avantra automatically identifies the specific SAP system components, version, and type.

    • Best practice automation: Avantra consistently uses the latest industry-recognized best practice monitoring processes for Basis monitoring audits and thresholds throughout the entire full stack and all SAP systems.

    • System hardening: Avantra’s intuitive notification and system hardening process allows users to specify who receives unauthorized system notifications immediately. Should the alert not be addressed in a timely manner, Avantra will re-flag the issue.

    • Fast, easy installation: Avantra can be installed and deployed in one day. The setup is straightforward, and there are no long-term commitments or excessive licensing costs. This makes Avantra very cost-effective and allows organizations to experience an almost immediate ROI.

    Avantra Features

    • Intuitive dashboards: Avantra offers fully customizable dashboards available to all stakeholders throughout the organization. Top-level executives receive full transparency regarding the entire fitness and health of the organization. Other users, IT staff, and team members have access to all the data they need to ensure the organization is running efficiently and productively.

    • Cloud integrations: Avantra provides seamless integrations with Alibaba Cloud, AWS, Azure, Google Cloud, and more, all with a very easy setup process. Avantra also has the ability to automate, monitor, and manage a complete range of SAP SaaS solutions, as well as third-party non-SAP SaaS web services and applications.

    • SAP ecosystem: Avantra simplifies the SAP monitoring process by monitoring, managing, and automating every process of an organization's SAP ecosystem, including SAP and non–SAP applications, third-party applications, web servers, databases, and SaaS solutions. Everything is streamlined into one easy-to-use tool.

    • ServiceNow integration: Avantra provides certified immediate integration with ServiceNow. This allows for enhancement of CMDB with SAP-specific data, and the capability of quickly triggering Avantra automations for immediate resolution of issues. Avantra also provides ServiceNow unique ITSM and ITOM integrations and many seamless integrations with today’s popular ITSM solutions via RESTful APIs.

    ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

    Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

    Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

    For more information, please visit https://www.itrsgroup.com/products/geneos

    Sample Customers
    Migros, Strauss, Migros, LAM research, Deloitte, Deloitte, Kiewit
    ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
    Top Industries
    VISITORS READING REVIEWS
    Manufacturing Company19%
    Computer Software Company13%
    Financial Services Firm12%
    Retailer5%
    REVIEWERS
    Financial Services Firm92%
    Computer Software Company5%
    Marketing Services Firm3%
    VISITORS READING REVIEWS
    Financial Services Firm76%
    Computer Software Company5%
    University3%
    Comms Service Provider3%
    Company Size
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise7%
    Large Enterprise67%
    REVIEWERS
    Small Business11%
    Midsize Enterprise21%
    Large Enterprise68%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise6%
    Large Enterprise88%
    Buyer's Guide
    Avantra vs. ITRS Geneos
    March 2024
    Find out what your peers are saying about Avantra vs. ITRS Geneos and other solutions. Updated: March 2024.
    769,599 professionals have used our research since 2012.

    Avantra is ranked 39th in Application Performance Monitoring (APM) and Observability with 5 reviews while ITRS Geneos is ranked 11th in Application Performance Monitoring (APM) and Observability with 57 reviews. Avantra is rated 8.6, while ITRS Geneos is rated 8.2. The top reviewer of Avantra writes "User-friendly, simple to set up and easy to configure". On the other hand, the top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". Avantra is most compared with Datadog, AppDynamics, Dynatrace and OpsRamp, whereas ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana, Datadog and Prometheus. See our Avantra vs. ITRS Geneos report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors and best IT Infrastructure Monitoring vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.