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Avada Software Infrared360 vs TIBCO Enterprise Message Service comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avada Software Infrared360
Ranking in Business Activity Monitoring
6th
Ranking in Message Oriented Middleware (MOM)
13th
Average Rating
8.8
Number of Reviews
13
Ranking in other categories
Application Performance Monitoring (APM) and Observability (72nd), Server Monitoring (42nd)
TIBCO Enterprise Message Se...
Ranking in Business Activity Monitoring
2nd
Ranking in Message Oriented Middleware (MOM)
4th
Average Rating
8.0
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Business Activity Monitoring category, the mindshare of Avada Software Infrared360 is 7.0%, down from 8.8% compared to the previous year. The mindshare of TIBCO Enterprise Message Service is 15.1%, down from 24.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Activity Monitoring Market Share Distribution
ProductMarket Share (%)
TIBCO Enterprise Message Service15.1%
Avada Software Infrared3607.0%
Other77.9%
Business Activity Monitoring
 

Featured Reviews

WK
Role-based access to queues, giving us more insights into problems
* We now have the possibility of getting a central perspective on all tenants. * We have defined access roles for developers. Therefore, they can 'read in' their queues on the development and testing stages. With special roles, they may also write. This improves our development and testing cycle. * For operative systems, we have restricted the access. Still, selected people can react if something is happening in the various BOQs.
Ray Ochieng - PeerSpot reviewer
A value-for-money solution with the requisite features to facilitate efficient communication within an organization
We have been struggling with the stability of TIBCO Enterprise Message Service (EMS), but now I don't know how to differentiate whether the issues are caused by the infrastructure or the product itself. So, I am hesitant to provide a rating because I suspect that it might be due to my setup or environment. I really don't know how to evaluate the product independently. We have faced challenges with EMS, but I am unsure if it is related to infrastructure or the product itself. Even if I reach out for support, I am uncertain if the issue will be resolved since it could be partly related to the product. It's a tough situation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has role-based access to queues, giving us more insights into problems."
"It's what we use for monitoring our MQ system, so the features that they provide are just really, really good."
"We have easily created use case testing harnesses for specific flows that incorporate various message types."
"Monitoring that ties into our incident management system"
"The administration piece makes it very easy to do MQ administration. It gives us a lot more flexibility and capabilities."
"It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams."
"It is very useful tool. It is also very easy to learn and implement.​"
"It allows us to achieve synchronous as well as asynchronous communication with the added advantage of making the communication reliable."
"TIBCO Enterprise Message Service's most valuable features are rapid zero-code integration and its large number of adapters and plugins."
"​The initial setup is straightforward and the product documentation is very good.​"
"The setup was done by TIBCO. It has been stable and has a server."
"We have implanted the core middleware solution for the organization using this product and it is responsible for communication between different applications."
"The Enterprise Messaging Server will store the message and wait for other subscribers to come onto the network."
"I like TIBCO's ability to create versioned queues and persistent messages."
 

Cons

"Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools."
"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."
"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."
"The user interface could be sexier and more ergonomic. The competing products have similar problems."
"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."
"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."
"TIBCO also has its proprietary line of cloud-based applications, but specifically, these two products are not cloud compatible."
"An area for improvement would be integration with the API layer."
"​Since all the communications goes through this product, it acts as a single point of failure."
"Overall, my experience with the support team has been disappointing."
"I would like to see better integration with Java and Apache Kafka."
 

Pricing and Cost Advice

"Because the licensing is at the QMGR level, you need to have at least a small cushion of licenses for occasional enterprise needs."
"Our internal budget calculation model incorporates the pricing per endpoint for any new projects. However, as our footprint for distributed queue managers shrinks as part of our shared middleware hub deployment, the initial licensing and support costs have been reduced over the last five years."
"Avada Software's licensing metric is very good because the license fees are based on the number of connections (which have not increased for us very much over the years) rather than the CPU processing power (which increases significantly whenever our hardware is upgraded) or the number of users (which has increased for us a lot since our original purchase)."
"Start small, then increase licensing later as per your demand."
"​The cost of licensing is very high. One should go for the product only if they need to ensure message reliability and they cannot afford to lose messages.​"
"In our case, we didn't pay for each product separately. We simply paid for all those companies that provided the components."
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Top Industries

By visitors reading reviews
Financial Services Firm
34%
Printing Company
10%
Manufacturing Company
10%
Performing Arts
7%
Financial Services Firm
44%
Computer Software Company
7%
University
5%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise5
No data available
 

Also Known As

Infrared360
Enterprise Message Service
 

Overview

 

Sample Customers

USBank, Southwest Airlines, Visiting Nurse Services of New York, Aon Hewitt, Parker Hannifin,  Cantonal Bank of Zurich (ZKB), Hagemeyer NA, and many others
BNL, SunGard, TUI Group, UTi Worldwide, Yellow Pages Group
Find out what your peers are saying about Avada Software Infrared360 vs. TIBCO Enterprise Message Service and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.