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Avada Software Infrared360 vs Oracle Enterprise Manager comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avada Software Infrared360
Ranking in Server Monitoring
34th
Average Rating
8.8
Number of Reviews
13
Ranking in other categories
Application Performance Monitoring (APM) and Observability (71st), Business Activity Monitoring (6th), Message Oriented Middleware (MOM) (12th)
Oracle Enterprise Manager
Ranking in Server Monitoring
3rd
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
129
Ranking in other categories
Database Development and Management (2nd)
 

Mindshare comparison

As of September 2026, in the Server Monitoring category, the mindshare of Avada Software Infrared360 is 1.2%, up from 0.4% compared to the previous year. The mindshare of Oracle Enterprise Manager is 3.0%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Server Monitoring Mindshare Distribution
ProductMindshare (%)
Oracle Enterprise Manager3.0%
Avada Software Infrared3601.2%
Other95.8%
Server Monitoring
 

Featured Reviews

WK
ICT Architect at a tech services company with 51-200 employees
Role-based access to queues, giving us more insights into problems
* We now have the possibility of getting a central perspective on all tenants. * We have defined access roles for developers. Therefore, they can 'read in' their queues on the development and testing stages. With special roles, they may also write. This improves our development and testing cycle. * For operative systems, we have restricted the access. Still, selected people can react if something is happening in the various BOQs.
Amr Mourad - PeerSpot reviewer
Senior Oracle Database Administrator at ISFP
Performance issues have been identified and monitored effectively during peak hours
The weaknesses I would like to address in Oracle Enterprise Manager involve the dealing of Grid Infrastructure. Oracle Enterprise Manager's handling of Grid Infrastructure needs some improvement. I want to see additional features in the future that deal with security in relation to Oracle Grid Infrastructure. I want to improve these two components.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One way it's helped the business is how you're able to empower MQ users, without your administrators, to be able to do different types of processes in the environment."
"The product has a small footprint on our system, they're very knowledgeable of MQ, which we use, and the features that they provide for monitoring our MQ system are just really, really good."
"Monitoring that ties into our incident management system"
"Administration, Monitoring, and Delegation are the most valuable features of the solution."
"I highly recommend Infrared360 for an all-in-one IBM MQ tool."
"The administration piece makes it very easy to do MQ administration. It gives us a lot more flexibility and capabilities."
"It has role-based access to queues, giving us more insights into problems."
"We have easily created use case testing harnesses for specific flows that incorporate various message types."
"Enterprise Manager comes with a suite of products that includes agents for setup, making it easier to monitor databases as well as servers and SANs."
"It is a comprehensive, end-to-end solution for managing database consolidation, something that has been missing and difficult to do."
"We are going to minimize the downtime; if the system is down, it will page us and we are going to get to that issue, and it also tells us when the system is running slow so if some people are experiencing performance issues we can see that, and it is a very useful graphical user interface for the management to understand."
"The solution is easy to use and has good performance."
"I like the performance tuning features, particularly since it gives me a good glimpse of what has been happening."
"We use this solution to monitor the server, looking at the system, and maintaining it."
"The masking features are good, and many new options and features are available in OEM for masking when compared to other tools."
"We are able to manage larger numbers of databases with less human resources."
 

Cons

"We definitely need a better overview in terms of a dashboard giving us insights."
"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."
"Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools."
"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."
"The user interface could be sexier and more ergonomic. The competing products have similar problems."
"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."
"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."
"The support is not good for this product. The enterprise system that I have is kind of complex."
"UI is the part that I like to see improved in the future."
"Services are pretty inconsistent. Too much usage will make it go down, and we will have to step in to bring it back up."
"It would be helpful if OEM is integrated with OBIEE reports and free report viewer without a license."
"Patching. It's extremely difficult to determine what requires patching and the process to patch each component is slightly different."
"In my opinion, rather than a younger DBA, think the user interface could be improved."
"The product is pretty comprehensive, but quite resource hungry. This might be due to the majority of the application seemingly being written in Java."
"I rate Oracle Enterprise Manager six out of 10 for affordability. It's expensive."
 

Pricing and Cost Advice

"Start small, then increase licensing later as per your demand."
"Because the licensing is at the QMGR level, you need to have at least a small cushion of licenses for occasional enterprise needs."
"Our internal budget calculation model incorporates the pricing per endpoint for any new projects. However, as our footprint for distributed queue managers shrinks as part of our shared middleware hub deployment, the initial licensing and support costs have been reduced over the last five years."
"Avada Software's licensing metric is very good because the license fees are based on the number of connections (which have not increased for us very much over the years) rather than the CPU processing power (which increases significantly whenever our hardware is upgraded) or the number of users (which has increased for us a lot since our original purchase)."
"Be careful to only enable the packs for which you have a license as this is an issue we see time and again."
"The basic functions are free. You only pay license fees for advanced features."
"There is only the standard licensing fee. There are no other costs."
"We are satisfied with the pricing."
"It's expensive."
"Initially, our deal was for three years, and we extended it to five years. Oracle solutions are very costly."
"As with all Oracle products, care should be taken when using any features to ensure that they do not activate licensed features that have not been paid for."
"The licensing is the responsibility of our customers."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Construction Company
15%
Comms Service Provider
7%
Outsourcing Company
6%
Financial Services Firm
15%
Outsourcing Company
11%
Construction Company
10%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise5
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise25
Large Enterprise82
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Oracle Enterprise Manager?
I would rate the pricing of Oracle Enterprise Manager as very expensive, definitely deserving a 10 out of 10.
What needs improvement with Oracle Enterprise Manager?
The weaknesses I would like to address in Oracle Enterprise Manager involve the dealing of Grid Infrastructure. Oracle Enterprise Manager's handling of Grid Infrastructure needs some improvement. I...
What is your primary use case for Oracle Enterprise Manager?
I am still working with Oracle products. I would like to leave my opinion on some other Oracle products that I have been working with lately. I am working on many Oracle products for database admin...
 

Also Known As

Infrared360
No data available
 

Overview

 

Sample Customers

USBank, Southwest Airlines, Visiting Nurse Services of New York, Aon Hewitt, Parker Hannifin,  Cantonal Bank of Zurich (ZKB), Hagemeyer NA, and many others
7-Eleven, Halliburton, Cisco, Garmin, Nationwide, Korea Telecom, Allied Irish Bank
Find out what your peers are saying about Avada Software Infrared360 vs. Oracle Enterprise Manager and other solutions. Updated: September 2026.
914,262 professionals have used our research since 2012.