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Avada Software Infrared360 vs Oracle Enterprise Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avada Software Infrared360
Ranking in Server Monitoring
35th
Average Rating
8.8
Number of Reviews
13
Ranking in other categories
Application Performance Monitoring (APM) and Observability (72nd), Business Activity Monitoring (6th), Message Oriented Middleware (MOM) (12th)
Oracle Enterprise Manager
Ranking in Server Monitoring
4th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
129
Ranking in other categories
Database Development and Management (3rd)
 

Mindshare comparison

As of August 2026, in the Server Monitoring category, the mindshare of Avada Software Infrared360 is 1.1%, up from 0.2% compared to the previous year. The mindshare of Oracle Enterprise Manager is 2.9%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Server Monitoring Mindshare Distribution
ProductMindshare (%)
Oracle Enterprise Manager2.9%
Avada Software Infrared3601.1%
Other96.0%
Server Monitoring
 

Featured Reviews

WK
ICT Architect at a tech services company with 51-200 employees
Role-based access to queues, giving us more insights into problems
* We now have the possibility of getting a central perspective on all tenants. * We have defined access roles for developers. Therefore, they can 'read in' their queues on the development and testing stages. With special roles, they may also write. This improves our development and testing cycle. * For operative systems, we have restricted the access. Still, selected people can react if something is happening in the various BOQs.
Amr Mourad - PeerSpot reviewer
Senior Oracle Database Administrator at ISFP
Performance issues have been identified and monitored effectively during peak hours
The weaknesses I would like to address in Oracle Enterprise Manager involve the dealing of Grid Infrastructure. Oracle Enterprise Manager's handling of Grid Infrastructure needs some improvement. I want to see additional features in the future that deal with security in relation to Oracle Grid Infrastructure. I want to improve these two components.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Administration, Monitoring, and Delegation are the most valuable features of the solution."
"It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams."
"It has role-based access to queues, giving us more insights into problems."
"One way it's helped the business is how you're able to empower MQ users, without your administrators, to be able to do different types of processes in the environment."
"I highly recommend Infrared360 for an all-in-one IBM MQ tool."
"The product has a small footprint on our system, they're very knowledgeable of MQ, which we use, and the features that they provide for monitoring our MQ system are just really, really good."
"IR360 does not require a large team to manage our entire middleware estate and allows the leveraging of a logical model of reuse."
"Monitoring that ties into our incident management system"
"I like the reports of Enterprise Manager, as you have a lot of targets and can create generic reports based on some metrics of those targets, which allows me to have some sort of place to check all my targets."
"As a troubleshooter, I was able to quickly resolve memory issues."
"Initial installation of 12c OEM is convenient and straightforward."
"We went with Oracle because we were looking for stability, a vendor that is reliable, being able to get help, troubleshooting when there's a problem."
"Excellent product for enterprise monitoring: The tool is able to monitor several other database products across various OS platforms."
"It is the best monitoring tool for Oracle databases; you have full visibility with the tool, it is a complete solution, and the software is simple to use."
"I have found the singular GUI feature very helpful. Fewer DBA resources can be allocated with Toad licenses."
"If you run Oracle Products from Oracle OVM, Oracle Database, Web Logic, etc. Oracle Enterprise Manager is by far the best way to provide a single console and monitoring and alerting solution."
 

Cons

"Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools."
"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."
"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."
"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."
"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."
"The user interface could be sexier and more ergonomic. The competing products have similar problems."
"We definitely need a better overview in terms of a dashboard giving us insights."
"Technical support could be faster."
"The SQLrun sometimes does not work, and it crashes most of the time."
"Customer service: Fair, when needed."
"It could be faster; sometimes it takes a while to make the connection. Sometimes, it's complicated, too."
"Some of the new features it could give us: maybe access to some of the taxation data and also some of the other benefits it could include as part of the system."
"Performance tuning tools need improvement."
"With any Oracle protocol, and Enterprise Manager is one of them, as far as the interface is concerned, it's not good and is still pretty ugly."
"It's expensive. We are paying on a yearly basis, but we are currently negotiating for a new license."
 

Pricing and Cost Advice

"Our internal budget calculation model incorporates the pricing per endpoint for any new projects. However, as our footprint for distributed queue managers shrinks as part of our shared middleware hub deployment, the initial licensing and support costs have been reduced over the last five years."
"Start small, then increase licensing later as per your demand."
"Because the licensing is at the QMGR level, you need to have at least a small cushion of licenses for occasional enterprise needs."
"Avada Software's licensing metric is very good because the license fees are based on the number of connections (which have not increased for us very much over the years) rather than the CPU processing power (which increases significantly whenever our hardware is upgraded) or the number of users (which has increased for us a lot since our original purchase)."
"Initially, our deal was for three years, and we extended it to five years. Oracle solutions are very costly."
"The product is highly-priced."
"There are a few bugs with the software which require opening SRs with Oracle Support which contribute to the day-to-day cost. Perhaps 8 hours per month is spent dealing with support, just as a rough guess."
"Oracle Enterprise Manager is a free tool from Oracle."
"The solution is inexpensive to purchase."
"It is part of Real Application Testing, so no new investment is necessary for clients who already are already using RAT."
"Based upon 3 days of implementation by a single person, plus licensing costs would be approximately $60,000, including the virtualized hosts."
"As far as I know, you do not pay for Oracle Enterprise Manager separately. You can use Enterprise Manager for free if you already have an Oracle license for your database."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Construction Company
17%
Printing Company
7%
Marketing Services Firm
6%
Financial Services Firm
16%
Construction Company
11%
Marketing Services Firm
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise5
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise25
Large Enterprise82
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Oracle Enterprise Manager?
I would rate the pricing of Oracle Enterprise Manager as very expensive, definitely deserving a 10 out of 10.
What needs improvement with Oracle Enterprise Manager?
The weaknesses I would like to address in Oracle Enterprise Manager involve the dealing of Grid Infrastructure. Oracle Enterprise Manager's handling of Grid Infrastructure needs some improvement. I...
What is your primary use case for Oracle Enterprise Manager?
I am still working with Oracle products. I would like to leave my opinion on some other Oracle products that I have been working with lately. I am working on many Oracle products for database admin...
 

Also Known As

Infrared360
No data available
 

Overview

 

Sample Customers

USBank, Southwest Airlines, Visiting Nurse Services of New York, Aon Hewitt, Parker Hannifin,  Cantonal Bank of Zurich (ZKB), Hagemeyer NA, and many others
7-Eleven, Halliburton, Cisco, Garmin, Nationwide, Korea Telecom, Allied Irish Bank
Find out what your peers are saying about Avada Software Infrared360 vs. Oracle Enterprise Manager and other solutions. Updated: August 2026.
909,099 professionals have used our research since 2012.