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Automox vs Vulcan Cyber comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Automox delivers positive ROI by automating patch management, enhancing security, reducing manual tasks, and improving operational efficiency.
Sentiment score
8.9
Vulcan Cyber significantly reduces time and resource usage, enabling quicker task completion and faster inter-team notifications.
It has also been a great tool because we are able to reduce both manual labor and operational expenses by automating patching of roughly 200 Windows servers.
Data at Infosys
Our team used to spend 10 hours per week just to update these things, and now we're doing it automatically.
Senior Data Reporting Analyst at University of Bradford
With our vulnerability management platform, I used to get reports weekly, but with Vulcan Cyber, I get them daily.
Senior Analyst at a tech vendor with 10,001+ employees
Our security team probably spends 15 minutes instead of two hours daily notifying the teams.
Technical Architect at a manufacturing company with 10,001+ employees
 

Customer Service

Sentiment score
7.6
Automox's customer service is praised for being effective, responsive, proactive, with quick solutions and superior support over competitors.
Sentiment score
6.5
Vulcan Cyber offers responsive support with good communication, but faces challenges in latency, integration delays, and feature request visibility.
They are really good because they don't take five days to get back to me; they respond within 24 hours with really good information.
Network & Security Administrator at a legal firm with 51-200 employees
They're very knowledgeable and have given us many channels for support, including email, chat, and documentation.
Senior Data Reporting Analyst at University of Bradford
The customer support for Automox is very responsive and proactive.
Data at Infosys
We do not necessarily have visibility of when those feature requests are going into the development pipeline.
Head of Cybersecurity at a healthcare company with 1,001-5,000 employees
It would enhance my experience if Vulcan informed customers of forthcoming maintenance or changes that might cause website downtime.
IT Consultant at a tech vendor with 10,001+ employees
Their technical support team is very good, knowledgeable, and helpful.
Works at a tech vendor with 5,001-10,000 employees
 

Scalability Issues

Sentiment score
7.7
Automox efficiently scales across varied organizations, easily adds devices, but faces challenges in multi-tenant environments and occasional load issues.
Sentiment score
7.6
Vulcan Cyber efficiently scales with diverse environments, integrating multiple data sources, handling high volumes, and earning positive ratings.
It's pretty easy to scale because it's SaaS, and adding more devices doesn't require any extra server or anything similar.
Senior Data Reporting Analyst at University of Bradford
Automox is very scalable because it has continued to handle my organization's growth.
Data at Infosys
We have a lot of assets under management, and it effectively scales up to accommodate hundreds or even thousands of assets.
IT Engineer at a tech services company with 10,001+ employees
I'd rate the scalability ten out of ten.
IT Engineer at a computer software company with 51-200 employees
I would rate it ten out of ten for scalability, as integration with multiple connectors is possible without exceeding licensing limits.
Technical Architect at a manufacturing company with 10,001+ employees
 

Stability Issues

Sentiment score
8.4
Users praise Automox for its reliable performance, effective patching, stable agent, quick issue response, and consistent availability.
Sentiment score
7.0
Vulcan Cyber is generally stable, scoring high on stability, with minor UI issues and occasional communication lapses.
It's not crashing or experiencing any downtime.
Senior Data Reporting Analyst at University of Bradford
It would be better if Vulcan notified me, the customer, about upcoming maintenance or changes, indicating when the website might be down.
IT Consultant at a tech vendor with 10,001+ employees
The product's stability is commendable, with no noticeable lags or slowness.
Technical Architect at a manufacturing company with 10,001+ employees
I would rate it a nine out of ten in terms of stability.
IT Engineer at a tech services company with 10,001+ employees
 

Room For Improvement

Automox requires enhancements in profile synchronization, access control, offline patching, reporting, and Linux/iOS remote support to improve management.
Vulcan Cyber users seek improved connectors, performance, simplified UI, better integration, enhanced reporting, and more effective data management.
An alert of a security threat could be another type of notification that tells me something is important.
Senior Data Reporting Analyst at University of Bradford
I would add that remote support for iOS could be better, and remote support of Linux is also lacking.
Data at Infosys
It could also leverage AI, which would help in autonomous patch prioritization and risk remediation.
Technical Product Manager at Hireright
It would be beneficial if the platform allowed remote access to devices for immediate remedies.
IT Engineer at a tech services company with 10,001+ employees
Providing real-world examples of how to construct a ticket format for Jira, Azure DevOps, or ServiceNow with specific examples would help us understand how it might work in our environment.
Head of Cybersecurity at a healthcare company with 1,001-5,000 employees
Having it more customized or providing more customization options for me would be beneficial.
IT Engineer at a computer software company with 51-200 employees
 

Setup Cost

Automox provides cost-effective pricing for enterprises with mixed OS environments, featuring flexible plans, discounts, and free trials.
Vulcan Cyber is affordably priced but lacks some features, leading to cost-effectiveness questions despite competitive enterprise appeal.
Automox's price is very cost-effective and affordable.
Data at Infosys
For our use case, the solution is lacking some features, and the cost savings don't make it worth it.
Head of Cybersecurity at a healthcare company with 1,001-5,000 employees
 

Valuable Features

Automox's cloud-based platform offers automated patching, multi-OS compatibility, and seamless endpoint control, enhancing IT operations and security.
Vulcan Cyber integrates data for comprehensive risk insights, offering intuitive interfaces, customization, and efficient vulnerability management with strong support.
One of the best features I appreciate about Automox is automated patching.
Senior Data Reporting Analyst at University of Bradford
It has also improved our security posture since automated patching has allowed vulnerabilities to be patched automatically.
Data at Infosys
It has very strong patch automation, particularly in automated OS patching, third-party patching, policy-based rollout, patch scheduling, and vulnerability remediation.
Technical Product Manager at Hireright
It offers a comprehensive view of the assets and their associated vulnerabilities, which aids in assessing and mitigating threats.
IT Engineer at a tech services company with 10,001+ employees
The automation capabilities using the Vulcan API platform or the API feature allow me to easily automate scripts and reports and schedule them.
Senior Analyst at a tech vendor with 10,001+ employees
Instead of having 100 vulnerabilities and not knowing how to prioritize and assign all your FTEs there, you now have only ten that you know you need to fix, and you're assigning the right number of FTEs.
IT Engineer at a computer software company with 51-200 employees
 

Categories and Ranking

Automox
Ranking in Vulnerability Management
39th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
14
Ranking in other categories
Endpoint Protection Platform (EPP) (35th), Enterprise Mobility Management (EMM) (14th), Patch Management (13th)
Vulcan Cyber
Ranking in Vulnerability Management
27th
Average Rating
7.4
Reviews Sentiment
7.1
Number of Reviews
11
Ranking in other categories
Risk-Based Vulnerability Management (9th), Cloud Security Remediation (2nd)
 

Mindshare comparison

As of May 2026, in the Vulnerability Management category, the mindshare of Automox is 0.6%, down from 0.6% compared to the previous year. The mindshare of Vulcan Cyber is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Vulnerability Management Mindshare Distribution
ProductMindshare (%)
Vulcan Cyber0.7%
Automox0.6%
Other98.7%
Vulnerability Management
 

Featured Reviews

Naqash Ahmed - PeerSpot reviewer
Senior Data Reporting Analyst at University of Bradford
Automation has saved time and improves secure, centralized patching across all our devices
While Automox has very good features, I think there's still room for improvement. I want the custom reports to be even more detailed, specifically where I can add more details. It would be nice to have more filters in reports based on location and department more easily. Secondly, the notifications could be more customizable. Many times notifications come, but we don't have control over which notification is urgent and which is not. For example, if there's an alert of a critical update or pending approval, it can help me focus better. An alert of a security threat could be another type of notification that tells me something is important. Customized notifications would be much better. I would say the user interface could be improved as well. Some parts of the dashboard are a bit hard to understand. If they could be improved to be more intuitive, for example, if it could be easy to navigate between devices and reports, that would be great. I would say if Automox could also provide automation templates, that would help. I know there are templates, but I want more templates. Having ready-made worklets for common tasks can save a lot of time. Lastly, it should also support the interface for mobile screens.
reviewer2649297 - PeerSpot reviewer
Technical Architect at a manufacturing company with 10,001+ employees
Streamlines prioritization but reporting needs enhancement
There are several areas needing improvement. The product helps, but the reporting relies heavily on Power BI. It is limited to graphical views and requires additional filtering, posing operational challenges. The inability to download specific asset details directly from the Power BI portal is a drawback, particularly for non-technical users, though it provides high-level executive summaries. The reporting model should be enhanced so that we have the flexibility to download. We have requested a few features, and they are open to accepting those requests. It needs ITSM improvements. It has out-of-the-box integration with ServiceNow, but the customer is using BMC Helix ITSM. We would like an integration with BMC Helix ITSM. When uploading CSV files without an out-of-the-box connector, duplicate entries for assets occur. We have already reported this to them, but we are not sure when they will fix it. It will significantly benefit if we can directly upload business context information from CMDB without manual merging efforts. It can also have automatic remediation capabilities through SCCM or something else.
report
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Government
8%
Computer Software Company
7%
Computer Software Company
24%
Manufacturing Company
8%
Construction Company
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise11
By reviewers
Company SizeCount
Small Business1
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for Automox?
The cost is very affordable. We have been able to save a lot of time, approximately 30%. Cost reduction has been noticeable, ranging from 50% to 40%, especially because we do not have to travel fro...
What needs improvement with Automox?
Automox has significant potential and we truly appreciate its features and capabilities. However, we have encountered several performance issues, particularly with the remote access tool. We believ...
What is your primary use case for Automox?
Automox serves as a backbone tool for my company. We rely on Automox for application and operating system patching, which ensures that our machines remain compliant and secure. We also take advanta...
What is your experience regarding pricing and costs for Vulcan Cyber?
I don't deal with the pricing of the solution. I'm not a part of that department.
What needs improvement with Vulcan Cyber?
One area for improvement is clarity in the results column of vulnerability reports. Currently, the path where the vulnerability lies is not clear, so Vulcan needs to work on specifying the correct ...
What is your primary use case for Vulcan Cyber?
I have been using the solution for more than six months. Essentially, any reporting I do for our internal Internet assets involves using Vulcan. The primary use of Vulcan is extracting the reports,...
 

Interactive Demo

 

Overview

 

Sample Customers

Information Not Available
Stitch Fix, Mandiant, Wealthsimple, Entrust, Anaplan, Deloitte, Origami Risk, Verana Health
Find out what your peers are saying about Automox vs. Vulcan Cyber and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.