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Automic Automation vs HCL Workload Automation comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JAMS
Sponsored
Ranking in Workload Automation
3rd
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
38
Ranking in other categories
No ranking in other categories
Automic Automation
Ranking in Workload Automation
2nd
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
104
Ranking in other categories
Business Orchestration and Automation Technologies (9th)
HCL Workload Automation
Ranking in Workload Automation
12th
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Workload Automation category, the mindshare of JAMS is 2.8%, up from 1.8% compared to the previous year. The mindshare of Automic Automation is 6.1%, down from 7.4% compared to the previous year. The mindshare of HCL Workload Automation is 1.8%, down from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation Mindshare Distribution
ProductMindshare (%)
Automic Automation6.1%
JAMS2.8%
HCL Workload Automation1.8%
Other89.3%
Workload Automation
 

Featured Reviews

reviewer2770605 - PeerSpot reviewer
Cloud Engineer at a financial services firm with 501-1,000 employees
Has streamlined complex job scheduling across scripting languages while reducing manual effort
JAMS could be improved with a web client that is accessible and as fast as a normal website, eliminating the need to RDP to the servers to access the JAMS client. A functionality running on the JAMS server to continuously check the JAMS agents would ensure they are working properly. If an agent is not responding, a feature to restart the service from the job server machine would be beneficial. The upgrade process, particularly when switching from V6 to V7, could be clearer in terms of documentation, ideally with screenshots showing exactly what needs to be done on each screen.
Peter Grundler - PeerSpot reviewer
Senior Consultant at Tricise
Helps to move away from manual tasks and offers wide platform support and web-based interface
Customers want to move away from manual monitoring and checking processes. Automating these processes helps in time-saving and reduces human error. When you automate business processes, it reduces mistakes. It eliminates the risk of manual errors such as typos. There is a 20% to 30% reduction in human error. It fulfills all the needs when it comes to visibility and control across various operating platforms. It is the perfect product for managing processes that span multiple operating platforms. Automic Automation has the widest platform support compared to other products, such as Control-M, Tivoli from IBM, or Stonebranch. It definitely helps with compliance processes. We have had a lot of customers for two years with a focus on compliance, and it works. They were successful. Due to the fact that our customers can automate a lot of things, it reduces operating costs. It is hard to give a number because the savings are different for each customer. If a customer never had any automation, there could be about 80% savings after implementing Automic Automation, whereas for a customer who already has automated tasks, the difference will be less by adding Automic Automation. They might see 5% to 10% more savings. Automic Automation helps improve our ability to meet SLAs. In the recent versions, SLA management has been integrated, which previously was an external component. Because a lot of customers used it and asked Broadcom to implement SLA management into the workload engine, Broadcom included it. We see more and more customers running their SLA management via the Automic Automation product.
reviewer2783334 - PeerSpot reviewer
SME at a computer software company with 5,001-10,000 employees
Automation has streamlined critical workloads and has reduced manual reporting efforts
In the future, I would like to see enhancements, particularly in the GUI console, the TDWC GUI console for the end user. We do not have many complaints, but I believe there is some slowness, which may be due to network connectivity. However, in some cases, we do experience lag in the TDWC console, which I think needs to be considered for improvement to speed up the end-user console. As of now, I do not have much clarity on any additional features that I would like to see included in HCL Workload Automation in the future or any functionality that requires enhancement at the moment.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has definitely drastically improved our capabilities to scale our automation. Before JAMS, there were a lot of manual processes. We had a couple of operators who spent all day doing that. A lot of the time with human intervention and human processes, it is as good as the person who may be following a procedure and human error is a big problem."
"JAMS offers diverse scheduling capabilities for any kind of job, including Linux, PowerShell scripts, and SQL, enabling automation of jobs, which has proven beautiful after three years of usage."
"One of the things I like the most, as a SQL DBA, is the fact that we can manipulate tables in the background. Also, the fact that you can have your own views and work with the product the way it fits best is a very helpful feature."
"The most valuable feature for us is that it's DR-ready. With respect to disaster recovery, it has the built-in capability for failover to our DR site. If all of the required ports are open, it can be done seamlessly."
"Previously, we manually managed file transfers by writing our scripts. The automated MFT feature is great for me and the company. It helps us know where the files are going and enables us to track errors if anything fails. It also makes the connection seamless for third-party vendors."
"JAMS has been a beneficial monitoring tool for our project in terms of being able to deliver data that is essential for users."
"JAMS has improved our productivity immensely because everything flows. I don't think we could operate at our current staffing levels without it."
"I find the historical tracking feature of JAMS invaluable for reviewing past events."
"It's allowing us to increase our overall volumes of data that we're working with, without actually increasing the overall amount of team that we need to monitor it."
"It integrates well with the CICD pipeline."
"It saves a lot of time and mistakes, because we used to do a lot of manual work. Since we added automation a little bit over a year now, it has enhanced our daily work."
"It improves the visibility of what is going on on the system. If I have a problem, it is easy to identify, understand dependencies, and identifying the root causes than just running through scripts and searching through applications or servers."
"With the automation, we are able to provide background services. It is very economical and not possible to do manually."
"The monitoring and troubleshooting features are rich and with the dashboards and other features, automation work is made easier."
"I have found new methods for converting scripts from Dollar U to ONE Automation. For example, I take the dynamic library from Dollar U and put it in the dynamic binary library in ONE Automation. This enables us to use Dollar U scripts in ONE Automation."
"The workflow allows us to integrate multiple applications into one flow and come up with a business result."
"We have good features, good utility, and excellent feedback from all our stakeholders and end users."
"Easy to set up, it doesn't require a lot."
"HCL Workload Automation is more stable and secure, helping to avoid incidents and meet SLAs, making it a dependable tool."
"The scalability of HCL Workload Automation is essentially limitless, as I have worked with corporations running over a million flows per day without performance issues when scaling according to HCL's documentation."
 

Cons

"The search capability needs to be improved because when we try to search for a job, it's hard to do."
"If there were a softcover book on how to really take advantage of all of JAMS' tools, I would buy it. I do better with training books than online searching, so a book would be helpful."
"Fortra is getting much better with documentation and examples, but there is still room for improvement."
"The monitoring of the JAMS product and its performance is an area of concern for me."
"I would like to see the ability to interface with Microsoft group-managed service accounts, but they're still in the research phase. They need to ensure everything's legit and safe. The report designer and dashboards could also be improved. We're running 7.3, so I don't know if they have updated the reporting in 7.5, but I think the reports and dashboards could be better."
"There could be a better simulation for banning the termination. You have to simulate every one of the processes in order to have an idea for better planning. This kind of simulation is broken and needs improvement."
"I want JAMS to implement a global search function."
"The error messages from JAMS often need clarification, hindering our ability to resolve issues swiftly."
"Depending on the properties of the jobs and pre- and post-conditions, there needs to be more flexible and richer conditions that I can check for. This would be a great addition."
"Their pricing model, which has changed now, seems costly to some clients."
"The only thing that we would like improved is the FTP agent. It only supports SOCKS proxy, and we would like it to also support an HTTP proxy."
"Choosing Automic Automation essentially locks us into their ecosystem, making it nearly impossible to switch to a different product."
"There are pain points, like anything else. Sometimes, things they say work, and sometimes, they don't work. You need to find out why they don't work and then go back and have them fixed."
"There is a problem with the installation translation. It is some type of hybrid. We have some parts in German and some in English. It should be completely in German and completely in English. It should be better in the future."
"The forecast and long-term planning could be made a little better when you work with it in the future."
"Content of file transfers cannot be searched by the system, but has to be done by the user interface. This is not good, as it has been erased often."
"To improve HCL Workload Automation, I recommend focusing more on testing new features before release, as the aggressive roadmap has resulted in some features not being properly tested and working as expected."
"The interface needs some improvements."
"For increasing infrastructure or adding users, while the application is good, I do not think its current capability can handle the large volume of scripts at HDFC because critical applications require high performance when many scripts are running at night."
"In the future, I would like to see enhancements, particularly in the GUI console, the TDWC GUI console for the end user."
 

Pricing and Cost Advice

"The product is reasonably priced, and we don't have any add-ons."
"It was $10,000 for the first year. Then, there is a maintenance cost for licensing every year that we get billed $5,000 for every year."
"Take advantage of its scalability. You can start small. The initial cost is very reasonable. Once you have started picking up the tool and adopting it, then you can scale up from there and buy more agents."
"It's expensive, to be honest, but it does the job."
"The pricing is very fair. We have seen very minimal to no price increases over the years. We are not banging down the door of support all the time either. I would imagine if we were a company that submitted a dozen support tickets a week for the last nine years, then it might be a little different because we would be eating up everybody's time. However, for what we get out of it, the pricing is extremely fair. Back when we were originally looking and brought in JAMS, we were looking at a couple of the other competitive products that were in this space, but the pricing from JAMS was far and away better than what the other competitors could offer for the same functionality."
"I haven't been involved in the financial side for several years, but we buy one host and unlimited agents, and we get a reasonable price for that. We're happy with the amount we pay and the scalability it provides."
"JAMS is relatively inexpensive, with additional costs only incurred for tags, other services, and optional support renewals."
"All licensing models are a little overpriced, but JAMS offers a good value, especially given their support response times and ability to handle unforeseen issues like the SFTP transfers. I hope to find more use cases to get a better bang for our buck."
"Automic Automation is costly."
"I'm not sure about licensing costs, but I know the base price is about $3,000, and you can get some kind of discount per node."
"We have increased efficiency with this application."
"The pricing was client-wise, but they are changing it to execution-wise pricing. So, we are in negotiation."
"It has helped us reduce costs."
"This is a support system for us, not our core business, so we purchased this product inexpensively."
"We have received a lot of time and cost efficiencies from using the product."
"The cost of the solution depends on the number of systems that are being orchestrated."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Manufacturing Company
10%
Computer Software Company
10%
Healthcare Company
5%
Manufacturing Company
16%
Financial Services Firm
15%
Computer Software Company
9%
Insurance Company
7%
Financial Services Firm
18%
Manufacturing Company
10%
Insurance Company
9%
Recreational Facilities/Services Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise8
Large Enterprise19
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise14
Large Enterprise67
No data available
 

Questions from the Community

What do you like most about JAMS?
I find the historical tracking feature of JAMS invaluable for reviewing past events.
What is your experience regarding pricing and costs for JAMS?
My thoughts on the pricing of JAMS are that I won't say it is cheap, but it is cost-efficient, and that should be acc...
What needs improvement with JAMS?
An area that has room for improvement is related to the AWS RDS and database part, where they said that is in progres...
What is your experience regarding pricing and costs for Automic Workload Automation?
The pricing was client-wise, but they are changing it to execution-wise pricing. So, we are in negotiation.
What needs improvement with Automic Workload Automation?
Automic Automation has some disadvantages; it is more simplified, and sometimes it can be complicated. The technical ...
What is your primary use case for Automic Workload Automation?
I have been dealing with Automic Automation for probably around ten years. I have been both a partner with Automic, w...
What needs improvement with HCL Workload Automation?
In the future, I would like to see enhancements, particularly in the GUI console, the TDWC GUI console for the end us...
What is your primary use case for HCL Workload Automation?
I use HCL Workload Automation for several use cases. In 2022, we had a migration where we needed to upgrade from 9.4 ...
What advice do you have for others considering HCL Workload Automation?
Regarding the impact of using HCL Workload Automation on reducing human error in operations, there is a checkpoint fe...
 

Also Known As

No data available
Automic Dollar Universe
No data available
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
ING, Adidas, 84.51, ESB
Information Not Available
Find out what your peers are saying about Automic Automation vs. HCL Workload Automation and other solutions. Updated: March 2026.
883,760 professionals have used our research since 2012.