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Automic Automation vs HCL Workload Automation comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JAMS
Sponsored
Ranking in Workload Automation
3rd
Average Rating
8.8
Reviews Sentiment
6.7
Number of Reviews
37
Ranking in other categories
No ranking in other categories
Automic Automation
Ranking in Workload Automation
2nd
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
104
Ranking in other categories
Business Orchestration and Automation Technologies (9th)
HCL Workload Automation
Ranking in Workload Automation
12th
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Workload Automation category, the mindshare of JAMS is 2.8%, up from 1.7% compared to the previous year. The mindshare of Automic Automation is 6.3%, down from 7.4% compared to the previous year. The mindshare of HCL Workload Automation is 1.9%, down from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation Market Share Distribution
ProductMarket Share (%)
Automic Automation6.3%
JAMS2.8%
HCL Workload Automation1.9%
Other89.0%
Workload Automation
 

Featured Reviews

reviewer2770605 - PeerSpot reviewer
Cloud Engineer at a financial services firm with 501-1,000 employees
Has streamlined complex job scheduling across scripting languages while reducing manual effort
JAMS could be improved with a web client that is accessible and as fast as a normal website, eliminating the need to RDP to the servers to access the JAMS client. A functionality running on the JAMS server to continuously check the JAMS agents would ensure they are working properly. If an agent is not responding, a feature to restart the service from the job server machine would be beneficial. The upgrade process, particularly when switching from V6 to V7, could be clearer in terms of documentation, ideally with screenshots showing exactly what needs to be done on each screen.
Peter Grundler - PeerSpot reviewer
Senior Consultant at Tricise
Helps to move away from manual tasks and offers wide platform support and web-based interface
Customers want to move away from manual monitoring and checking processes. Automating these processes helps in time-saving and reduces human error. When you automate business processes, it reduces mistakes. It eliminates the risk of manual errors such as typos. There is a 20% to 30% reduction in human error. It fulfills all the needs when it comes to visibility and control across various operating platforms. It is the perfect product for managing processes that span multiple operating platforms. Automic Automation has the widest platform support compared to other products, such as Control-M, Tivoli from IBM, or Stonebranch. It definitely helps with compliance processes. We have had a lot of customers for two years with a focus on compliance, and it works. They were successful. Due to the fact that our customers can automate a lot of things, it reduces operating costs. It is hard to give a number because the savings are different for each customer. If a customer never had any automation, there could be about 80% savings after implementing Automic Automation, whereas for a customer who already has automated tasks, the difference will be less by adding Automic Automation. They might see 5% to 10% more savings. Automic Automation helps improve our ability to meet SLAs. In the recent versions, SLA management has been integrated, which previously was an external component. Because a lot of customers used it and asked Broadcom to implement SLA management into the workload engine, Broadcom included it. We see more and more customers running their SLA management via the Automic Automation product.
reviewer2783334 - PeerSpot reviewer
SME at a computer software company with 5,001-10,000 employees
Automation has streamlined critical workloads and has reduced manual reporting efforts
In the future, I would like to see enhancements, particularly in the GUI console, the TDWC GUI console for the end user. We do not have many complaints, but I believe there is some slowness, which may be due to network connectivity. However, in some cases, we do experience lag in the TDWC console, which I think needs to be considered for improvement to speed up the end-user console. As of now, I do not have much clarity on any additional features that I would like to see included in HCL Workload Automation in the future or any functionality that requires enhancement at the moment.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The scheduling and execution of jobs are the most valuable features. The scheduling is important because if there is a task we want to execute at 4:00 AM, there's no way we will have someone who can manually run the job. In addition, we execute 100 to 200 jobs per day, and manual intervention is not an option."
"It makes everything that we want to do so much easier. We have had a number of instances in the past where we have had developers who have been working on a project, and even though we have had JAMS for all these years, they will create some SQL Server Agent job, or something like that, to run a task. When it is in code review and development is complete, the question always comes around, "Can JAMS do this?" The answer has always been, "Yes." Pretty much anything we have ever developed could be run by JAMS."
"JAMS has helped save IT staff time by automating tasks previously performed with scripts, and its scheduling feature has been particularly useful."
"The feature or capability to import a job is most valuable. We can import an existing job from different platforms, and all the configurations get migrated as well without modifying the code, job schedule, etc."
"The most valuable feature of JAMS is its user-friendly interface, especially after upgrading from version six to seven."
"The overall product is fantastic. I love it. It has been a fantastic, solid product. If I have one tiny bit of a problem with it, the support team gets in touch with me right away. I don't know if I've had another service that has been as fantastic as the JAMS support team."
"JAMS has been a beneficial monitoring tool for our project in terms of being able to deliver data that is essential for users."
"Fortra's JAMS helped us centralize job management across our platforms and applications. This is critical because we schedule tasks across multiple applications and operating systems, using triggers and start dates to coordinate their execution."
"We implemented the solution about 20 years ago when we switched from our legacy mainframe systems. We were looking for a scheduler to replace the one in our new SAP systems, as the SAP system scheduler wasn't considered robust enough. The solution was chosen to replace SAP scheduling at that time."
"We impose some standards for backup and restore operations."
"The current upgrade process is straightforward. They have made the process much simpler. After we get to version 12 and any subsequent versions going forward, it should not require any downtime at all. ​"
"We can take something from crontab, something that's very nitty-gritty and low-level, and be able to put it into a nice interface, and be able to track it at every junction along the way, add alerting, interdependencies."
"We do not have to use a broad variety of agents to connect to different types of systems."
"The most valuable feature is that it can be installed on any type of application on every kind of operating system and the agent can use it on these applications and systems."
"The company can expand with this product. Every time I bring in new ideas for solutions, it is with this product."
"Automic Automation's primary advantage over competitors lies in its robust SAP integration."
"Easy to set up, it doesn't require a lot."
"We have good features, good utility, and excellent feedback from all our stakeholders and end users."
"The scalability of HCL Workload Automation is essentially limitless, as I have worked with corporations running over a million flows per day without performance issues when scaling according to HCL's documentation."
"HCL Workload Automation is more stable and secure, helping to avoid incidents and meet SLAs, making it a dependable tool."
 

Cons

"Improvements could be made in the service desk's knowledge and communication skills among engineers to better address customer needs and ensure issues are fully resolved."
"The client is horrible. Every time JAMS puts out a survey on what they can improve, I always say, "The client: When you are setting up jobs, it is quite horrible." The response has been, "Well, we are just using the Windows foundation," and I am like, "Why isn't it only your product?" We can get around it now that we know its quirks, but it is not the most user-friendly of tools out there. The UI is completely unintuitive. We had to go and open up a support ticket with JAMS just to get something back. It is not user-friendly at all."
"When looking at a folder in JAMS with many jobs, it would be good to have better information in the list display of what's inside those jobs. We get some information, but other important details are missing."
"It does validations when you try to delete an object and if there are any dependencies in place, the deletion process will not proceed... there is no information provided as to what it was that caused the validation to fail... it's quite a tedious process to find which object is getting in the way."
"I would like a simple web interface that I could give to my team to go in and kill jobs or see why jobs died so that we don't have to drill down deeper into the application and know everything about it. It would be good to have a really clean web engine that would say here are the jobs running. We can then click to see the time running and whether any of them fails and other similar things. I know they have one, but it's not very simplistic."
"The only thing that they could improve on is the fact that they don't have a browser version of JAMS. They've got all the bits and pieces there if you want to build your own web version of it. It does come with a web client, but it's pretty clunky. They could improve on that."
"The monitoring of the JAMS product and its performance is an area of concern for me."
"The monitoring of the JAMS product and its performance is an area of concern for me."
"Based on the feedback I have received, our customers would like to have some additional features, but they are mostly satisfied. For example, they would like to be able to print a workflow to have visibility. Sometimes, a workflow is quite complex, and they do not have the full picture of the workflow themselves."
"The user interface has room for improvement."
"After the merger, it is getting more American. Now, they do not have support in French and have limited German documentation. This is a critical problem for companies who have older generations who did not have English in school."
"The frustration that we have probably had in the past is where CA tools run for a period of time, then they get deprecated, and you have to build a new one."
"Today, we use a rich client for this product. In the future, or for the next release, they will be using a web interface. This web interface is not as scalable as the rich client for us. The web client is not 100 percent programmed as we need it."
"We occasionally encounter bugs when applying new agent versions, patches, or updates to Automic."
"I hope going forward they will make some changes to the documentation. I hope they will write into the documentation what has changed and what the new names are. For example, some features have a new name. I hope they will make a translation the names in the old version to the names in the newer version."
"During installation, some database elective issues popped up. These took some time to fix, but after some back and forth communication, these issues were resolved."
"The interface needs some improvements."
"For increasing infrastructure or adding users, while the application is good, I do not think its current capability can handle the large volume of scripts at HDFC because critical applications require high performance when many scripts are running at night."
"To improve HCL Workload Automation, I recommend focusing more on testing new features before release, as the aggressive roadmap has resulted in some features not being properly tested and working as expected."
"In the future, I would like to see enhancements, particularly in the GUI console, the TDWC GUI console for the end user."
 

Pricing and Cost Advice

"For what it does, the product is priced very well."
"In the end, you'll find that it's really worth the price. There is some sticker shock, but it's worth every dime."
"The product is reasonably priced, and we don't have any add-ons."
"Our licensing is pretty cheap because we have a state solution. So, we pay only $1,000 a year."
"JAMS is priced competitively compared to similar solutions and offers flexible licensing options to cater to user needs."
"The pricing is very fair. We have seen very minimal to no price increases over the years. We are not banging down the door of support all the time either. I would imagine if we were a company that submitted a dozen support tickets a week for the last nine years, then it might be a little different because we would be eating up everybody's time. However, for what we get out of it, the pricing is extremely fair. Back when we were originally looking and brought in JAMS, we were looking at a couple of the other competitive products that were in this space, but the pricing from JAMS was far and away better than what the other competitors could offer for the same functionality."
"This is a good product at a fair price."
"JAMS is relatively inexpensive, with additional costs only incurred for tags, other services, and optional support renewals."
"Pricing is competitive compared to other major vendors."
"Broadcom has recently changed its licensing model. I do not deal with pricing, but from what I heard from customers is that due to the increased pricing, some of them are thinking of reducing tasks in Automic to have fewer executions. Others are thinking of replacing Automic Automation."
"The pricing was client-wise, but they are changing it to execution-wise pricing. So, we are in negotiation."
"Automatic is heavily integrated in our organization. The cost to change would be a huge factor for us, and we have not found any other product that is better out there."
"Certain licenses can be a bit expensive. The PeopleSoft agents, in particular, are a bit pricey."
"We have received a lot of time and cost efficiencies from using the product."
"We cannot use all the functions because they are too expensive."
"There are different licensing fees for cases where high availability is important."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
11%
Manufacturing Company
10%
Healthcare Company
5%
Financial Services Firm
16%
Manufacturing Company
16%
Computer Software Company
9%
Insurance Company
8%
Financial Services Firm
19%
Manufacturing Company
9%
Insurance Company
9%
Recreational Facilities/Services Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise8
Large Enterprise18
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise14
Large Enterprise67
No data available
 

Questions from the Community

What do you like most about JAMS?
I find the historical tracking feature of JAMS invaluable for reviewing past events.
What is your experience regarding pricing and costs for JAMS?
They recently switched to subscription-based pricing, which increased. The price is fair considering the functionalit...
What needs improvement with JAMS?
As far as we are using JAMS version 6, it looks good and there is nothing major to add about it. Everything is functi...
What is your experience regarding pricing and costs for Automic Workload Automation?
The pricing was client-wise, but they are changing it to execution-wise pricing. So, we are in negotiation.
What needs improvement with Automic Workload Automation?
Automic Automation has some disadvantages; it is more simplified, and sometimes it can be complicated. The technical ...
What is your primary use case for Automic Workload Automation?
I have been dealing with Automic Automation for probably around ten years. I have been both a partner with Automic, w...
What needs improvement with HCL Workload Automation?
In the future, I would like to see enhancements, particularly in the GUI console, the TDWC GUI console for the end us...
What is your primary use case for HCL Workload Automation?
I use HCL Workload Automation for several use cases. In 2022, we had a migration where we needed to upgrade from 9.4 ...
What advice do you have for others considering HCL Workload Automation?
Regarding the impact of using HCL Workload Automation on reducing human error in operations, there is a checkpoint fe...
 

Also Known As

No data available
Automic Dollar Universe
No data available
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
ING, Adidas, 84.51, ESB
Information Not Available
Find out what your peers are saying about Automic Automation vs. HCL Workload Automation and other solutions. Updated: January 2026.
881,515 professionals have used our research since 2012.