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Automic Automation vs HCL Workload Automation comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JAMS
Sponsored
Ranking in Workload Automation
3rd
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
38
Ranking in other categories
No ranking in other categories
Automic Automation
Ranking in Workload Automation
2nd
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
104
Ranking in other categories
Business Orchestration and Automation Technologies (9th)
HCL Workload Automation
Ranking in Workload Automation
12th
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Workload Automation category, the mindshare of JAMS is 2.8%, up from 1.8% compared to the previous year. The mindshare of Automic Automation is 6.1%, down from 7.4% compared to the previous year. The mindshare of HCL Workload Automation is 1.8%, down from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation Market Share Distribution
ProductMarket Share (%)
Automic Automation6.1%
JAMS2.8%
HCL Workload Automation1.8%
Other89.3%
Workload Automation
 

Featured Reviews

reviewer2770605 - PeerSpot reviewer
Cloud Engineer at a financial services firm with 501-1,000 employees
Has streamlined complex job scheduling across scripting languages while reducing manual effort
JAMS could be improved with a web client that is accessible and as fast as a normal website, eliminating the need to RDP to the servers to access the JAMS client. A functionality running on the JAMS server to continuously check the JAMS agents would ensure they are working properly. If an agent is not responding, a feature to restart the service from the job server machine would be beneficial. The upgrade process, particularly when switching from V6 to V7, could be clearer in terms of documentation, ideally with screenshots showing exactly what needs to be done on each screen.
Peter Grundler - PeerSpot reviewer
Senior Consultant at Tricise
Helps to move away from manual tasks and offers wide platform support and web-based interface
Customers want to move away from manual monitoring and checking processes. Automating these processes helps in time-saving and reduces human error. When you automate business processes, it reduces mistakes. It eliminates the risk of manual errors such as typos. There is a 20% to 30% reduction in human error. It fulfills all the needs when it comes to visibility and control across various operating platforms. It is the perfect product for managing processes that span multiple operating platforms. Automic Automation has the widest platform support compared to other products, such as Control-M, Tivoli from IBM, or Stonebranch. It definitely helps with compliance processes. We have had a lot of customers for two years with a focus on compliance, and it works. They were successful. Due to the fact that our customers can automate a lot of things, it reduces operating costs. It is hard to give a number because the savings are different for each customer. If a customer never had any automation, there could be about 80% savings after implementing Automic Automation, whereas for a customer who already has automated tasks, the difference will be less by adding Automic Automation. They might see 5% to 10% more savings. Automic Automation helps improve our ability to meet SLAs. In the recent versions, SLA management has been integrated, which previously was an external component. Because a lot of customers used it and asked Broadcom to implement SLA management into the workload engine, Broadcom included it. We see more and more customers running their SLA management via the Automic Automation product.
reviewer2783334 - PeerSpot reviewer
SME at a computer software company with 5,001-10,000 employees
Automation has streamlined critical workloads and has reduced manual reporting efforts
In the future, I would like to see enhancements, particularly in the GUI console, the TDWC GUI console for the end user. We do not have many complaints, but I believe there is some slowness, which may be due to network connectivity. However, in some cases, we do experience lag in the TDWC console, which I think needs to be considered for improvement to speed up the end-user console. As of now, I do not have much clarity on any additional features that I would like to see included in HCL Workload Automation in the future or any functionality that requires enhancement at the moment.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We also use the solution’s Interactive Agents. If we need to push something to our dealer portal, we can just drop a file in a folder and it goes. Running interactive tasks helps me users focus on business processes since I don’t have to take care of running the jobs manually."
"The interface is good, and it's very easy to define and create jobs. If a job is not running or there is an error, the solution will send an email. That's all very good and very useful."
"The overall product is fantastic. I love it. It has been a fantastic, solid product. If I have one tiny bit of a problem with it, the support team gets in touch with me right away. I don't know if I've had another service that has been as fantastic as the JAMS support team."
"It has definitely drastically improved our capabilities to scale our automation. Before JAMS, there were a lot of manual processes. We had a couple of operators who spent all day doing that. A lot of the time with human intervention and human processes, it is as good as the person who may be following a procedure and human error is a big problem."
"JAMS has improved my organization by taking a myriad of manual processes and allowing us to automate them. It enables our folks to focus more on tasks that require their human intelligence and their creativity and less on just mundane tasks. It increases efficiency, accuracy, and consistency."
"Being able to create a series of chained jobs, which are basically linked jobs is valuable."
"It's a full-featured job scheduling tool. The part that I liked the best was the support team. This tool was new, and we were all learning it and setting up the different jobs that were complex in nature. Their support team was very responsive in helping us out through the setup and resolving the issues. They have been incredibly awesome."
"The most valuable feature for us is that it's DR-ready. With respect to disaster recovery, it has the built-in capability for failover to our DR site. If all of the required ports are open, it can be done seamlessly."
"We do not have different automated silos. We have one view for our operators, which are doing things 24/7, and need just one interface, not multiple ones."
"Number one, A+, is the scripting language, and the ability to go in, and take an already robust, consistent, strong tool, and turn it into an incredibly scalable, flexible tool, that you can literally do anything you want to with."
"One of the big features that they did implement, that a lot of people, us included, were asking for for a long time, is the ability to do zero downtime upgrades. They have introduced that."
"We use the FTP agent excessively, and the connection is easy to handle between our company and the outside."
"We have everything in one system."
"The file transfer feature is the most valuable for process automation, as many organizations rely heavily on data transfer."
"We have seen improvements in time efficiency and cost resources, because we are mainly focused on the SAP area, and its automation in that part."
"The solution includes many features and is scalable and stable."
"Easy to set up, it doesn't require a lot."
"We have good features, good utility, and excellent feedback from all our stakeholders and end users."
"The scalability of HCL Workload Automation is essentially limitless, as I have worked with corporations running over a million flows per day without performance issues when scaling according to HCL's documentation."
"HCL Workload Automation is more stable and secure, helping to avoid incidents and meet SLAs, making it a dependable tool."
 

Cons

"The JAMS automation code isn't so clean."
"JAMS doesn't allow us to implement SOC controls. We are a company that trades stocks on the New York Stock Exchange, so all our transactions are audited. It has a feature that saves the file for only a month but doesn't segregate the data between finance and SOC-related compliance."
"Improvements could be made in the service desk's knowledge and communication skills among engineers to better address customer needs and ensure issues are fully resolved."
"The UI could be better. There were some things that were not quite intuitive, such as the search tool. When we tried to search for jobs, we had to clear the entire search and then go in and enter the new search query. That's something that wasn't intuitive for a new user."
"All my machines at work are Macs. JAMS client is a Windows-based thing. It is all built on .NET, which makes perfect sense. However, that means in order for me to access it, I need to connect to a VPN, then log onto one of our Azure VMs in order to access the JAMS client. This is fine, but if for some reason I am unable to do so, it would be nice to be able to have a web-based JAMS client that has all the exact same functionality in it. There are probably a whole bunch of disadvantages that you would get with that as well, but that is definitely something that would make life easier in a few cases."
"With no programming experience, I find JAMS code-driven automation challenging due to the required PowerShell scripting."
"The product does not allow the users to cut and paste the job names from the screen."
"The only thing that they could improve on is the fact that they don't have a browser version of JAMS. They've got all the bits and pieces there if you want to build your own web version of it. It does come with a web client, but it's pretty clunky. They could improve on that."
"If you're getting deep into some of these workflows, you may have 20 different windows open and, if you didn't already have that deep understanding of how enterprise orchestration works, it would be very overwhelming to get up to speed on something like that... It needs some way to minimize the amount of windows and get it to where you could have all the information you need available on the screen."
"The search is sometimes a little bit slow."
"From my point of view, the current product needs more stability."
"I don't know if they have it now, but a mobile version would be good so instead of logging in on my laptop to see something, I could just go in through an app and see if a certain job is running or not. That would be pretty slick."
"Integration with the cloud is an area for improvement. They have to make it somehow fit or usable for cloud use cases. Right now, it works great for our on-prem data center, but they have to come up with a very good reason why people should be using it in the cloud."
"A little less button clicking, in the navigation of the tool itself would also help. There is a lot out there, and I understand that's what keeps the tool robust. It keeps our options open, but it's a bit click-y sometimes. To get where you need to go, you have to go through 10 levels."
"It is a bit of a problem, because they like to do email ping-pong via their web page. Sometimes, it would be much easier if someone would call you on the phone."
"The new user interface AWI could improve. It is quite easy to use and work around, but it has lost some of the functionality that we used to have in our Vim client user interface."
"For increasing infrastructure or adding users, while the application is good, I do not think its current capability can handle the large volume of scripts at HDFC because critical applications require high performance when many scripts are running at night."
"The interface needs some improvements."
"To improve HCL Workload Automation, I recommend focusing more on testing new features before release, as the aggressive roadmap has resulted in some features not being properly tested and working as expected."
"In the future, I would like to see enhancements, particularly in the GUI console, the TDWC GUI console for the end user."
 

Pricing and Cost Advice

"All licensing models are a little overpriced, but JAMS offers a good value, especially given their support response times and ability to handle unforeseen issues like the SFTP transfers. I hope to find more use cases to get a better bang for our buck."
"It was $10,000 for the first year. Then, there is a maintenance cost for licensing every year that we get billed $5,000 for every year."
"It's expensive, to be honest, but it does the job."
"The pricing is reasonable."
"It's certainly a lot cheaper than Tivoli and Control-M. In comparison to them, you get a lot more bang for your buck. You get pretty much the whole functionality and more, in some cases, when compared to Control-M, but at a fraction of the price."
"The product is reasonably priced, and we don't have any add-ons."
"The product is reasonably priced, and we don't have any add-ons."
"The pricing is very fair. We have seen very minimal to no price increases over the years. We are not banging down the door of support all the time either. I would imagine if we were a company that submitted a dozen support tickets a week for the last nine years, then it might be a little different because we would be eating up everybody's time. However, for what we get out of it, the pricing is extremely fair. Back when we were originally looking and brought in JAMS, we were looking at a couple of the other competitive products that were in this space, but the pricing from JAMS was far and away better than what the other competitors could offer for the same functionality."
"Pricing is a big issue for some of them because Broadcom changed the way of calculating the price. People have been their customers for the last five or ten years, but Broadcom decided to change the way of licensing by moving to the number of jobs runs and then they say that clients have to pay three million because they run one million jobs per day. The clients are quite surprised to see that the contract is not the same as before, and then they are afraid of paying more."
"This is a support system for us, not our core business, so we purchased this product inexpensively."
"Initially, the pricing was competitive but consistently, year over year, its pricing has become more erratic. It increases to the point where even with the positives, it starts to become a longer-term question about how it will fit into the environment."
"The pricing of Automic Automation varies depending on the specific contract terms."
"There are different licensing fees for cases where high availability is important."
"Broadcom has recently changed its licensing model. I do not deal with pricing, but from what I heard from customers is that due to the increased pricing, some of them are thinking of reducing tasks in Automic to have fewer executions. Others are thinking of replacing Automic Automation."
"Do your own proof of concept. Make sure you know what you want. Be clear about what you want the product to do for you. Go out and meet with the vendor, then test it."
"Before I joined this company, Automic had a contract with its parent company, and their pricing was very competitive. However, when we split into multiple businesses, the contract increased significantly, becoming an expensive tool."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
11%
Computer Software Company
10%
Healthcare Company
5%
Manufacturing Company
16%
Financial Services Firm
15%
Computer Software Company
9%
Insurance Company
8%
Financial Services Firm
19%
Manufacturing Company
9%
Insurance Company
9%
Recreational Facilities/Services Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise8
Large Enterprise19
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise14
Large Enterprise67
No data available
 

Questions from the Community

What do you like most about JAMS?
I find the historical tracking feature of JAMS invaluable for reviewing past events.
What is your experience regarding pricing and costs for JAMS?
My thoughts on the pricing of JAMS are that I won't say it is cheap, but it is cost-efficient, and that should be acc...
What needs improvement with JAMS?
An area that has room for improvement is related to the AWS RDS and database part, where they said that is in progres...
What is your experience regarding pricing and costs for Automic Workload Automation?
The pricing was client-wise, but they are changing it to execution-wise pricing. So, we are in negotiation.
What needs improvement with Automic Workload Automation?
Automic Automation has some disadvantages; it is more simplified, and sometimes it can be complicated. The technical ...
What is your primary use case for Automic Workload Automation?
I have been dealing with Automic Automation for probably around ten years. I have been both a partner with Automic, w...
What needs improvement with HCL Workload Automation?
In the future, I would like to see enhancements, particularly in the GUI console, the TDWC GUI console for the end us...
What is your primary use case for HCL Workload Automation?
I use HCL Workload Automation for several use cases. In 2022, we had a migration where we needed to upgrade from 9.4 ...
What advice do you have for others considering HCL Workload Automation?
Regarding the impact of using HCL Workload Automation on reducing human error in operations, there is a checkpoint fe...
 

Also Known As

No data available
Automic Dollar Universe
No data available
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
ING, Adidas, 84.51, ESB
Information Not Available
Find out what your peers are saying about Automic Automation vs. HCL Workload Automation and other solutions. Updated: March 2026.
883,026 professionals have used our research since 2012.