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Oracle Integration Cloud Service vs Tungsten RPA comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.3
Oracle Integration Cloud Service significantly reduces costs and time, with 40% maintenance automated, enhancing ROI and client retention.
Sentiment score
7.6
Tungsten RPA boosted aviation efficiency and government savings by streamlining processes, reducing errors, and cutting costs.
 

Customer Service

Sentiment score
6.0
Oracle Integration Cloud Service's support is effective but may experience response delays; documentation and community resources are improving.
Sentiment score
7.0
Tungsten RPA support is generally effective, with knowledgeable staff, though some users report delays and suggest faster responses.
I find the technical support from Oracle to be good.
 

Scalability Issues

Sentiment score
8.1
Oracle Integration Cloud Service is praised for scalability, though challenges exist with licensing and performance under large workloads.
Sentiment score
6.9
Tungsten RPA is scalable, flexible, and adaptable, but requires skilled deployment and faces challenges like licensing and upgrades.
 

Stability Issues

Sentiment score
7.6
Oracle Integration Cloud Service is stable and reliable, with recent improvements leading to high user satisfaction and performance ratings.
Sentiment score
7.8
Tungsten RPA is stable and reliable, though some find it complex with legacy apps; it scores 7-9/10 for stability.
Oracle has provided some fixes, and in my last two to three large engagements, we haven't faced any major challenges with the product.
The solution is stable.
 

Room For Improvement

Oracle Integration Cloud Service needs improvements in error management, documentation, integration complexities, support for modern technologies, and operational stability.
Tungsten RPA needs interface improvements, better scalability, AI features, enhanced integration, and support for complex processes and legacy systems.
The mapping is a bit complex, so configuration is not very easy for a new user.
Most large customers use multiple clouds, and Oracle's partnership with Azure and other hyperscalers needs additional development on the Integration Cloud Service side.
 

Setup Cost

Oracle Integration Cloud Service offers competitive pricing with flexible models, often securing discounts for existing clients despite potential customization costs.
Tungsten RPA offers flexible subscription pricing with unlimited workflows, varying costs by project needs, and requires upfront payments.
If integration points exceed 30, I recommend that customers use Oracle Integration Cloud Service as it becomes cost-effective with its pay-as-you-use model and multiple available packages.
 

Valuable Features

Oracle Integration Cloud Service simplifies integration with pre-built adapters, user-friendly interface, and scalable architecture for enterprise deployments.
Tungsten RPA offers seamless integration, robust automation, and ease of use with advanced tools for document and process management.
Additionally, it provides a wide variety of built-in adapters for many cloud providers, such as Azure Blob and AWS S3.
It is very easy to integrate, and the pre-built APIs available to connect multiple systems help establish connections faster and more accurately.
 

Categories and Ranking

Oracle Integration Cloud Se...
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
38
Ranking in other categories
Integration Platform as a Service (iPaaS) (4th)
Tungsten RPA
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
26
Ranking in other categories
Robotic Process Automation (RPA) (12th)
 

Mindshare comparison

Oracle Integration Cloud Service and Tungsten RPA aren’t in the same category and serve different purposes. Oracle Integration Cloud Service is designed for Integration Platform as a Service (iPaaS) and holds a mindshare of 7.9%, down 10.2% compared to last year.
Tungsten RPA, on the other hand, focuses on Robotic Process Automation (RPA), holds 1.5% mindshare, down 2.1% since last year.
Integration Platform as a Service (iPaaS)
Robotic Process Automation (RPA)
 

Featured Reviews

Virendra Phophaliya - PeerSpot reviewer
Integration experience improves operational efficiency and automation
It is very easy to integrate, and the pre-built APIs available to connect multiple systems help establish connections faster and more accurately. Customers need not worry about data volume flow, and Oracle charges based on usage. Multiple packages are available, such as 10 million messages per annum, allowing customers to choose packages for optimum cost. Oracle Integration Cloud Service makes it simple to connect any third-party products, and Oracle is key for adding pre-built APIs. For all major products, the APIs are available from Oracle itself. The implementation is simple because sufficient documentation is available, and my team has developed expertise. We know precisely what needs to be done. Based on scenarios, customers can have everything within their channel.
Jamil Milhem - PeerSpot reviewer
Automates browsing tasks without needing a server connection
I have worked with Microsoft Power Platform and UiPath. Kofax RPA offers a comprehensive solution with built-in capabilities for executing tasks like running Excel files and web automation without additional servers. They provide their browsers and extensions. For functions such as OCR, image processing, and data extraction, Kofax has built-in features powered by their engine, eliminating the need for subscriptions to external technologies like Microsoft Cognitive Services or Google Search. One of Kofax RPA's strongest features is its on-premise solution, which is particularly beneficial for organizations operating in regions with data regulations, such as the UAE.
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Use our free recommendation engine to learn which Integration Platform as a Service (iPaaS) solutions are best for your needs.
857,028 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
28%
Computer Software Company
10%
Financial Services Firm
8%
Manufacturing Company
6%
Financial Services Firm
19%
Computer Software Company
13%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What's the difference between Oracle Integration Cloud Service and Oracle Data Integrator (ODI)?
Oracle Integration Cloud Service has a fairly easy initial setup, and Oracle offers initial support and guidance for those who might find the setup to be challenging. There are complications that c...
What do you like most about Oracle Integration Cloud Service?
Oracle Integration Cloud Service offers a lot of adaptors.
What is your experience regarding pricing and costs for Oracle Integration Cloud Service?
It is not really a high price for the value it gives. However, when you start doing the customization, it’s a bit expensive because I need to start provisioning other services before deployment. So...
What do you like most about Kofax RPA?
You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you to run anything inside it.
What is your experience regarding pricing and costs for Kofax RPA?
The pricing models across the market initially differed significantly, as most RPA implementations were licensed on a per bot basis, unlike Tungsten RPA, which uses a server-based model. Though the...
What needs improvement with Kofax RPA?
Automation of complex processes involving stable legacy systems could be a major plus. The biggest issue lies in the stability of the target environment. Automating systems based on Citrix, where u...
 

Also Known As

Oracle ICS
Kofax RPA, Kofax Kapow, Kapow
 

Overview

 

Sample Customers

Calix, Avaya, Land Lakes, Leader, PWC, Vale
Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita
Find out what your peers are saying about Oracle Integration Cloud Service vs. Tungsten RPA and other solutions. Updated: July 2023.
857,028 professionals have used our research since 2012.