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Aurea CX Messenger vs Everbridge Mass Notification comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Aurea CX Messenger
Average Rating
9.0
Reviews Sentiment
7.7
Number of Reviews
7
Ranking in other categories
Business Activity Monitoring (4th), Message Queue (MQ) Software (12th), Enterprise Service Bus (ESB) (14th), SOA Governance (4th), Message Oriented Middleware (MOM) (8th)
Everbridge Mass Notification
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
14
Ranking in other categories
Mass Notification Software (1st)
 

Mindshare comparison

Aurea CX Messenger and Everbridge Mass Notification aren’t in the same category and serve different purposes. Aurea CX Messenger is designed for Business Activity Monitoring and holds a mindshare of 6.7%, up 6.2% compared to last year.
Everbridge Mass Notification, on the other hand, focuses on Mass Notification Software, holds 27.2% mindshare, up 23.9% since last year.
Business Activity Monitoring Market Share Distribution
ProductMarket Share (%)
Aurea CX Messenger6.7%
IBM MQ29.8%
TIBCO Enterprise Message Service15.1%
Other48.4%
Business Activity Monitoring
Mass Notification Software Market Share Distribution
ProductMarket Share (%)
Everbridge Mass Notification27.2%
AlertMedia16.2%
Rave Alert13.9%
Other42.7%
Mass Notification Software
 

Featured Reviews

Radhey Rajput - PeerSpot reviewer
Lightweight and efficient solution
It's very good and lightweight. But, it does not provide web service communication. But it is excellent for internal connections One valuable feature is the messaging broker. If there is a disruption, it restores the messages. And when the application is running, it delivers all the messages. The…
Chris Saenz - PeerSpot reviewer
Enables us to communicate quickly with a large base, and we're able to build and target dynamic recipient groups
Our organization has seen benefits from the reporting tools that come with Everbridge. As a company, Everbridge has different applications that you can pay for, and we don't have all of them. It's possible that some of those might provide even more reporting. But the reporting we have is very intuitive and provides good insight into the results when we send out a mass notification: Who is responding? How long is it taking? When do they receive the messages and through which medium? Are they replying through text messages? Are they replying through a website? That's a lot of information that helps us know how our audiences are responding.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"ESB: Provides all kind of possibilities to resolve business needs. A lot of ready to use services plus custom Java services. I used a lot of them all."
"SDM: User-friendly tool which allows for a seamless approach to performing hotfixes, if required."
"The solution offers excellent stability."
"The solution is highly scalable, this is very important for us. It can handle a lot of messages."
"The Messenger Broker is a really good feature."
"The features that I have found most valuable are that it is very easy to develop. Most of it is graphical, but we also have the option to add any custom call that you need."
"We like the simulation mode, a relatively new feature for Everbridge. It allows our users to practice sending out alerts, which is especially useful for new users transitioning to the platform, and was only possible after this feature was added. If we can't practice regularly, we'll be more nervous in an emergency which increases the chance of mistakes, and we need to be ready to send out those alerts."
"From research into competing products, there are no products on the market that appear to be decidedly better."
"The reporting we have is very intuitive and provides good insight into the results when we send out a mass notification."
"We find the templates useful. We can pre-write them, save them, and reuse them over and over. For instance, we get snow and ice storms in the Northeast, so we have school delays and cancellations. Instead of drafting a new message for distribution each time, you create a template and deploy it. You can change the date of the event and specific information. It might say that class times will be delayed or we'll be closed for a day."
"The most valuable features are the ease of use and the ability to set up templates for similar events, which helps streamline and makes it faster to get the message out, especially during a crisis."
"We like the ability to integrate geolocation data from our HR system that tells us where teammates work or live. That information helps us calibrate the notification. If we know a storm or a tornado will hit a specific area, we can look at the map view within Everbridge. The feature is called the Universe View, and it's a section of the tool that lets us notify those folks based on the location data we have for them."
"Predefined templates with predefined contact lists attached allow an operator to send a message out to a contact list quickly."
"Everbridge can break up our organization into groups for sending targeted notifications. That's probably the feature I find most helpful. Tornadoes are a huge issue here in Oklahoma, and our campuses are about 30 miles apart. Using this feature, I can send tornado warnings to the campus that's in immediate danger."
 

Cons

"Aurea CX Messenger could improve by making better use of the new APIs"
"It should include/add more services with the product as per market demand. It should include custom Java services developed by any organization or provide a platform where users/developers can share ideas/custom services, etc."
"You should not hurry with upgrades without testing the whole product completely."
"I don't know if the last version has the cloud option, but maybe that could be good. That could be something that is included."
"The improvement is that it should be on the cloud and use web services."
"The solution needs to improve support for new, more recent protocols on the API."
"Regarding improvement, it could be clearer around selecting groups of users to notify; it could be more intuitive to pick who we want to send messages to."
"A contact database upload/download/sync should be included in the next release."
"If the user could personalize their dashboard a little bit more, that would be helpful."
"The technical support is inconsistent."
"You can manage the structure of the groups in two different ways, and I'd like to see some consolidation. They have something called "groups" and another called "rules." You can achieve your objective with either, but it's somewhat redundant."
"Everbridge has a huge amount of documentation, which is great. I think they've done a wonderful job on that. However, it can be difficult to sort through all of that to find what you need."
"Online training materials and support documentation could be improved."
"The way Everbridge has set up permissions is somewhat tricky. Administrator-level permissions could be more intuitive. It could be easier to give people the specific permissions you want them to have."
 

Pricing and Cost Advice

"The pricing is not so high."
"Much better than Oracle SOA Suite."
"You pay nothing for licensing, because the commercial model is a subscription. Other environments, such as QA and Development, are included in the subscription"
"The product is fairly priced."
"We recently renewed our contract, and the pricing is on the higher end. We have a yearly license with a three-year commitment, which seems standard, so we have no issues with that."
"Considering what the product offers, the price is fairly reasonable."
"The product's pricing is the most competitive of the three solutions we evaluated. One feature we have yet to use is the keyword opt-in functionality, which Everbridge included in the price. In contrast, Rave Alert wanted to charge us extra."
"Everbridge is a little pricey for what it offers. It's a bit overpriced from that standpoint. I'm aware of another company called AlertMedia that has a little more competitive pricing than Everbridge."
"We changed plans halfway through our engagement with Everbridge. It was one of those things where I liked the original license agreement a little better, but I understand the model they went to. They shifted to a consumption-based model, which isn't ideal. It has limited my use of the platform to some degree, but I get it. I understand where they're coming from."
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Top Industries

By visitors reading reviews
Insurance Company
13%
Computer Software Company
11%
Financial Services Firm
11%
Media Company
8%
Financial Services Firm
14%
Government
11%
University
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise1
Large Enterprise5
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise11
 

Questions from the Community

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What do you like most about Everbridge Mass Notification?
Their staff and service teams are extremely knowledgeable, helpful, and friendly. They have helped us tremendously in maximizing the capabilities and adjusting for our unique needs at our universit...
 

Also Known As

CX Messenger Enterprise, Aurea Sonic ESB, Aurea Sonic, Aurea Sonic MQ
No data available
 

Overview

 

Sample Customers

Heathrow, HomeServe, Paypal, Freedom Mortgage
Pratt & Whitney, Westfield Gas & Electric, Gerald Eve, CIBC Mellon, Santa Clara Valley Transportation Authority
Find out what your peers are saying about IBM, TIBCO, Aurea and others in Business Activity Monitoring. Updated: September 2025.
868,759 professionals have used our research since 2012.