Atlassian Confluence vs Socialtext [EOL] vs Workplace by Facebook comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Atlassian Confluence, Socialtext [EOL], and Workplace by Facebook based on real PeerSpot user reviews.

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To learn more, read our detailed Enterprise Social Software Report (Updated: November 2023).
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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
  • "Licenses are quite expensive"
  • "There is an annual license."
  • "Pricing wise, it ends up being an expensive solution. In the beginning it's cheap, but by the time you have all the functions you need, it turns out to be expensive."
  • "We have a site license for Atlassian Confluence and there are some limitations on external users."
  • "There is a license needed to use Atlassian Confluence."
  • "There are some cases where you can go on Confluence as a public site without a license, but you will not have all of the features. You can also have a Confluence site that does not require a license just to read the articles. When you have Jira Service Management attached to Confluence, then you can go through the portal of Jira Service Management and read the Confluence articles without the license. This is good because when you are in an ITSM environment, you have many customers, and you do not want them to have to pay just to read articles. Regarding the use of the full features of Confluence, there is a license cost, and it depends on how many users you want."
  • "Maybe we're only using 10% of it, but we have to pay for everything."
  • "I am using the paid version. My company has purchased it for company employees. We are using Confluence as a company. I don't know how much it costs, but its price is good enough. Its price is not so high."
  • More Atlassian Confluence Pricing and Cost Advice →

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  • "The regular package costs us $4 per user per month."
  • "The solution seemed expensive to me."
  • More Workplace by Facebook Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:What I find the most valuable about Confluence is how easy it is to use.
    Top Answer:When it comes to affordability, I give it an eight out of ten. It's reasonably priced since many people are using it.
    Top Answer:The area that needs improvement is the search capability. It should have generalized capabilities. The support should be… more »
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    Top Answer:The solution is used as a knowledge platform for sharing knowledge and information that everybody can easily access.
    Top Answer:There needs to be a restriction on who can download content. You don't want people to download organization documents… more »
    Top Answer:We use the solution for collaboration and information sharing.
    Average Words per Review
    In Enterprise Social Software
    Average Words per Review
    Also Known As
    Facebook Workplace, Facebook at Work
    Learn More
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    Project management is easy with Atlassian's Confluence as your single source of truth. It integrates with JIRA so you can easily add context to your projects in one central location. Create and track issues & product requirements, publish release reports, track release progress, and more when you connect Confluence and JIRA. Confluence allows you to create, share, evolve, and capture your team's project documentation so you can collaborate better, smarter, and as a team.

    Confluence also organizes your powerful repository of information, opinions, and knowledge to help you answer questions, create how-to docs, and possibly identify the next big thing. Logical and consistent management of knowledge and a powerful search engine ensure that you can always find the right content, when you need it most. Share, organize, and discover content all in one platform.

    Confluence has multiple deployment options to provide the flexibility your organization needs.

    Cloud is a fully hosted service for customers who want to iterate quickly and have us take care of managing the infrastructure.

    For customers who need to run our applications behind their firewall, we have Server and Data Center options. Server delivers greater capacity for a larger user base and gives you more control, allowing you to remain compliant with your enterprise IT, security, IP and privacy policies. For our largest customers, Data Center provides all the capability of our Server option, along with high availability, instant scalability and performance at scale.

    Atlassian also offers premium support and strategic services for enterprise customers. Technical Account Managers are cross-functional technical advisors providing proactive planning and strategic guidance across your organization. Premier Support goes above and beyond our standard offerings to give you account-wide support from a team of senior support engineers.

    The Socialtext collaboration platform allows organizations of all sizes to collaborate faster, decide faster and change faster. The more aware your people are of what colleagues are doing, the broader your participation in conversations, and the more easily new insights spread across your organization, the faster your business can respond to changing customer expectations and business conditions.

    Facebook Workplace is a dedicated and secure space for companies to connect, communicate and collaborate. Organizations of all sizes can use familiar Facebook features such as News Feed, groups, messages and events to get things done.

    Learn more about Atlassian Confluence
    Learn more about Socialtext [EOL]
    Learn more about Workplace by Facebook
    Sample Customers
    Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
    McKesson, Accolo, Southeastern Railway, Blue Man Group, OSIsoft, Epitaph Records, St. Louis Public Radio
    Royal Bank of Scotland, UST Global, DNB Bank, Smart, IJM Corporation, Telenor Group, Mobilink, Landmark Group, Yes Bank, BrightTALK, Kenshoo, Godrej Consumer Products
    Top Industries
    Computer Software Company20%
    Financial Services Firm16%
    Comms Service Provider10%
    Cloud Provider6%
    Educational Organization62%
    Computer Software Company5%
    Financial Services Firm5%
    Manufacturing Company4%
    No Data Available
    Financial Services Firm13%
    Computer Software Company12%
    Comms Service Provider10%
    Company Size
    Small Business33%
    Midsize Enterprise23%
    Large Enterprise44%
    Small Business8%
    Midsize Enterprise66%
    Large Enterprise26%
    No Data Available
    Small Business27%
    Midsize Enterprise19%
    Large Enterprise54%
    Buyer's Guide
    Enterprise Social Software
    November 2023
    Find out what your peers are saying about Microsoft, Atlassian, Slack and others in Enterprise Social Software. Updated: November 2023.
    745,775 professionals have used our research since 2012.