

Atlassian Confluence and Loom Business Enterprise are competing products in the collaboration and communication software market. Loom Business Enterprise is often preferred for its robust features, leading many to consider it a superior product.
Features: Atlassian Confluence offers extensive collaborative capabilities with strong documentation support and integration with various tools. Loom Business Enterprise is distinguished by its video messaging functionalities and ease of use, making it ideal for quick communication and dynamic teams valuing visual communication.
Ease of Deployment and Customer Service: Confluence provides a straightforward deployment process with comprehensive support options enhancing customer satisfaction, making it preferable for larger organizations. Loom offers a quick deployment with minimal setup and intuitive use, although its technical support may not be as extensive.
Pricing and ROI: Confluence is recognized for its competitive pricing models, offering a cost-effective choice with moderate ROI. Loom Business Enterprise has a higher upfront cost but is favored for delivering a high ROI through its video capabilities, appealing to organizations prioritizing returns from their investment despite the higher initial cost.
| Product | Market Share (%) |
|---|---|
| Atlassian Confluence | 5.8% |
| Loom Business - Enterprise | 2.3% |
| Other | 91.9% |


| Company Size | Count |
|---|---|
| Small Business | 38 |
| Midsize Enterprise | 26 |
| Large Enterprise | 52 |
Project management is easy with Atlassian's Confluence as your single source of truth. It integrates with JIRA so you can easily add context to your projects in one central location. Create and track issues & product requirements, publish release reports, track release progress, and more when you connect Confluence and JIRA. Confluence allows you to create, share, evolve, and capture your team's project documentation so you can collaborate better, smarter, and as a team.
Confluence also organizes your powerful repository of information, opinions, and knowledge to help you answer questions, create how-to docs, and possibly identify the next big thing. Logical and consistent management of knowledge and a powerful search engine ensure that you can always find the right content, when you need it most. Share, organize, and discover content all in one platform.
Confluence has multiple deployment options to provide the flexibility your organization needs.
Cloud is a fully hosted service for customers who want to iterate quickly and have us take care of managing the infrastructure.
For customers who need to run our applications behind their firewall, we have Server and Data Center options. Server delivers greater capacity for a larger user base and gives you more control, allowing you to remain compliant with your enterprise IT, security, IP and privacy policies. For our largest customers, Data Center provides all the capability of our Server option, along with high availability, instant scalability and performance at scale.
Atlassian also offers premium support and strategic services for enterprise customers. Technical Account Managers are cross-functional technical advisors providing proactive planning and strategic guidance across your organization. Premier Support goes above and beyond our standard offerings to give you account-wide support from a team of senior support engineers.
Loom Business - Enterprise enhances corporate communication by providing a versatile platform for video messaging and collaboration. Supporting dynamic content sharing, it is designed for seamless integration in professional settings.
Loom Business - Enterprise is crafted for enterprises seeking efficient communication tools. Leveraging video messaging, it allows teams to convey complex ideas with clarity, saving time compared to traditional emails and meetings. Its integration capabilities ensure compatibility with existing workflows while providing analytics to track viewer engagement, making it an ideal choice for enhancing internal and external business communications.
What are the main features?Loom Business - Enterprise is widely implemented across industries like tech and marketing. In tech, it supports product demos and developer training, enhancing knowledge transfer. Marketing teams use it for client presentations and storytelling, boosting engagement through visual content.
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