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Atlassian ALM vs Jama Connect comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atlassian ALM
Ranking in Application Lifecycle Management (ALM) Suites
18th
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
6
Ranking in other categories
No ranking in other categories
Jama Connect
Ranking in Application Lifecycle Management (ALM) Suites
12th
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
15
Ranking in other categories
Application Requirements Management (4th)
 

Mindshare comparison

As of May 2025, in the Application Lifecycle Management (ALM) Suites category, the mindshare of Atlassian ALM is 1.6%, up from 1.3% compared to the previous year. The mindshare of Jama Connect is 3.5%, up from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

ZX
Scrum board feature is highly valuable and handles different user volumes
We have both small-sized and big-sized customers. The small ones generally have around 50 to 200 users. The larger ones, for example, in China, have around 15,000 platform users. So, the number of small companies is high, but the total business value comes from the big companies. Atlassian ALM can handle different user volumes. For customers with more than 500 users, we recommend deploying a high availability (HA) architecture. The solution supports both single-node and HA modes. I would rate the scalability a five out of ten. It could be better in terms of scalability with more users. It could be improved to better handle larger numbers of users. We have clients using Atlassian ALM both in China and globally. We have around 20 clients using this solution.
Lasse Mikkonen - PeerSpot reviewer
Traceability has improved documentation for auditors and regulators
The collaboration feature in Jama Connect could be improved because it is only used by a limited number of people within an organization due to license costs. For broader collaboration that includes departments like marketing and engineering, many still rely on tools like Slack ( /products/slack-reviews ) or Confluence ( /products/atlassian-confluence-reviews ). Additionally, there are areas where usability and configurability could be enhanced.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution fits very well into our agile product management environment."
"The main power of this tool is the integration between the different products of the Atlassian suite. We have good integration with work management with Java. This is the major strength from this provider."
"The most valuable feature is the Scrum board."
"Provides suitable tools for managing regulatory requirements."
"Jama Connect is a good tool for the entire software development cycle."
"You can get full traceability with any other system. It also includes a test module, and you build the traceability matrix incrementally throughout the development process."
"We use Jama Connect mainly for requirements management."
"The user experience is better than the competition."
"Traceability is a key differentiator for Jama Connect, especially compared to Jira."
"Technical support answers fairly quickly compared to others like IBM or Atlassian. They also offer quite a good knowledge base for advanced cases and how to plan it, etc. via videos that they provide. They are quite useful."
"In Jama Connect, users have the capability to view and manage all test cases directly within the platform and execute them. The entire product specification, spanning various domains such as electrical, mechanical, software, and testing, is consolidated within Jama Connect."
 

Cons

"The reports are not really customizable, which is something that they should improve on."
"The automation for scheduling software and doing software tests should be simplified because it's complex and too rigid."
"There is room for improvement in the high-level project management."
"Test management can be improved. It's not so scalable. The user interface needs to split things into small projects."
"The user interface could be modernized and the product lacks project management functionalities."
"There are some security concerns with Jama Connect, including two-factor enablement."
"The initial setup could be better, it's complicated."
"The solution is expensive."
"I believe one of the weak points is the reporting side. You must export inter-readable reports from Jama if you do not use the system as a repository for your design history file. Jama is great if you keep it in Jama, but reporting out requires some customization to get it right."
"I think there's room for improvement, especially with the review process. Reviews should be integrated with requirement evaluation instead of being separate from it. The review should not run parallel to the requirement."
"I have inquired about pricing for this solution but have not yet heard anything, so their response time in this regard is something that should be improved."
 

Pricing and Cost Advice

"There is a community edition available, but if the price were lower for the addons then more people would use the full version."
"To have a single source for all the requirements and all the change requests our company gets is the most valuable feature. It has also helped us to keep track of reviews."
"Jama Connect is a little pricy."
"If you want to have creative licenses, pricing may be an issue with the licenses, as it can become quite expensive over time to serve many people."
"The cost seems very competitive with other offerings."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Manufacturing Company
15%
Financial Services Firm
13%
Government
10%
Manufacturing Company
27%
Healthcare Company
10%
Aerospace/Defense Firm
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Atlassian ALM?
The most valuable feature is the Scrum board.
What is your experience regarding pricing and costs for Atlassian ALM?
The pricing is on the higher side. I would give it an eight out of ten, where one is low, and ten is high.
What needs improvement with Atlassian ALM?
There is room for improvement in the high-level project management. In future releases, I would like to have a planning feature for high-level project management.
What do you like most about Jama Connect?
I like Jama Connect because it's easy to use and understand. The widgets are great, and linking is straightforward. The solution is not complex compared to its competitors.
What needs improvement with Jama Connect?
The collaboration feature in Jama Connect could be improved because it is only used by a limited number of people within an organization due to license costs. For broader collaboration that include...
What is your primary use case for Jama Connect?
I primarily work with Jama Connect ( /products/jama-connect-reviews ) for requirements management.
 

Overview

 

Sample Customers

Facebook, NASA, Cisco, eBay, Redfin, Toyota, Kaiser Permanente, Gilt, CSIRO, Autodesk, The Daily Telegraph, CODE, Illumnia
Deloitte, SpaceX, Omnigon, Delft University
Find out what your peers are saying about Atlassian ALM vs. Jama Connect and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.