IBM DOORS and Jama Connect are two prominent solutions in the requirements management category. Jama Connect appears to have the upper hand due to its user-friendly interface, agile methodology support, and flexible deployment options.
Features: IBM DOORS provides robust traceability, impact analysis, and a customizable scripting language called DXL. It is highly adaptable, allowing integration with numerous engineering tools and comprehensive reporting capabilities. Jama Connect is distinguished by its ease of use, support for agile methodologies, and integration of test cases, alongside offering visibility metrics and seamless relationship mapping.
Room for Improvement: IBM DOORS faces integration challenges due to its proprietary database engine, has a steep learning curve, and sluggish performance with distributed teams. Extensive training is required for DXL customizations and the GUI and export functions need enhancement. Jama Connect could improve collaboration features and review workflow integration, and support for more integrations. Its license costs may limit wider adoption.
Ease of Deployment and Customer Service: IBM DOORS is generally deployed on-premises, making it better suited for localized installations. Jama Connect offers both public and private cloud deployment options, providing more flexibility. IBM's customer service has seen improvement but can be slow, while Jama Connect's customer service is well-regarded for its responsiveness.
Pricing and ROI: IBM DOORS is highly expensive, with costs related to licensing, schema design, and support, thus more suited for larger firms. It delivers significant ROI in large-scale environments. Jama Connect is less expensive than IBM DOORS and appeals more to smaller companies due to its competitive pricing relative to features offered. Both solutions offer substantial ROI where efficient requirements management is essential, although IBM DOORS excels in larger, intricate setups.
IBM Engineering Requirements Management DOORS (DOORS) is a Requirements Management (RM) software designed to help organizations manage engineering project requirements throughout the development lifecycle. It provides a central location for capturing, defining, and organizing project requirements, facilitating communication and collaboration among stakeholders like engineers, system designers, and customers. Key features include requirements traceability, version control, and impact analysis, ensuring effective implementation and testing. DOORS improves efficiency, enhances communication, reduces risks, and supports better decision-making through clear visibility into requirements. Compared to its newer, web-based counterpart DOORS Next, the mature DOORS 9 offers a wider range of features with a traditional user interface but lacks web-based functionality and modern integration with IBM Engineering Lifecycle Management (ELM) tools.
Jama Connect is a software platform designed for requirements management, risk management, and testing in product development processes. It allows teams to collaboratively define, track, and manage requirements throughout the entire product lifecycle. Jama Connect enables organizations to improve communication, increase efficiency, and ensure compliance with industry standards and regulations.
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Reviews from Real Users
Project Management Director, Technology at a real estate company, says that "Jama Connect is a good tool for the entire software development cycle."
Lasse Mikkonen, Principal Consultant at Contribyte, states that Jama Connect “Offers great templates and predefined settings and it has a very good inbuilt test management module”.
Senior Program Manager Software at a manufacturing company, comments on Jama support, “I think the collaboration with Jama is pretty good, and they listen to us and do a lot of customizations for us to make it work better. Hopefully, it would have been the same with any other company. However, Jama provides essentially 24-hour support.”
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