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Aternity AppInternals [EOL] vs Dynatrace comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Aternity AppInternals [EOL]
Average Rating
8.2
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Dynatrace
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
359
Ranking in other categories
Application Performance Monitoring (APM) and Observability (2nd), Log Management (6th), Mobile APM (3rd), Container Monitoring (2nd), AIOps (2nd), AI Observability (3rd)
 

Q&A Highlights

JS
Pre-Sales at a tech consulting company with 11-50 employees
Nov 13, 2017
 

Featured Reviews

reviewer1374792 - PeerSpot reviewer
IT Support Specialist at a real estate/law firm with 1,001-5,000 employees
Great for visibility but lacks many features and difficult to update
We're customers. We don't have a special relationship with the company. I am the operation's application administrator. At the moment, the solution is monitoring the applications that we want it to monitor. We're not looking at it on a daily basis. We just use it here and there. The challenge we have is that we believe that Dynatrace can address some tasks we'd like done that are not possible to execute on this solution. Dynatrace includes monitoring of not just the logs, but the applications as well. Dynatrace also makes us include firewalls, etc. We could have it so there are end to end solutions or identifications within the process. What we have right now is only the app server as well as the database server and its connectivity. The solution does save time that's caused when creating SQL coding. However, there are some issues around AppInternals changing the code and giving us issues. From the point of view of the top management, we want a more permanent solution. We want to identify what causes issues and we are looking for a more end-to-end solution. That is why we are looking at Dynatrace. I don't know if I have any advice for other organizations. The experience I have is only based on my own limited experience. However, I believe that the application has the potential to be really good if it identifies what is really important to an organization. It's still sort of half-baked without AppResponse. Without the other key features in infrastructure, like the network, firewalls, and proxies, it's lacking. It's not fully complete. I'd rate the solution six out of ten. It addresses some of our needs, but there's a lot lacking that could be added to make it a fuller, more interesting product.
Manish Indupuri - PeerSpot reviewer
senior DevOps engineer at a tech services company with 10,001+ employees
AI-driven insights have reduced downtime and improved cross-team collaboration
We encountered some challenges while using Dynatrace. Although the initial setup was smooth, fine-tuning alert thresholds and custom metrics took some time. Another challenge was that Dynatrace charges based on host units, so we had to carefully plan our agent deployments. The licensing model is expensive. Additionally, the complexity of setup is an issue. While OneAgent and auto-discover services are powerful, the setup is more complex compared to other tools such as Prometheus and Grafana. These integrations are simple and basic, but Dynatrace setup requires more complexity based on the environment. For new users wanting to use Dynatrace, it is difficult. However, the AI-related solutions and metrics took us to the next level for identifying and fixing things. Dynatrace requires an agent for operation. OneAgent is powerful, but it is also resource-heavy. On lightweight nodes or older systems, the agent can slightly impact performance. If Dynatrace could implement a lightweight agent behavior, we could make things faster. Additionally, if Dynatrace could add a long-term retention policy so that we could store more data and find fine-grained details, that would help us. While Dynatrace managed edition supports on-premises deployment, the SaaS version depends on cloud connectivity. For highly regulated or air-gapped environments, setup and updates can be challenging. Although the initial setup is smooth, if someone wants to fine-tune it and fully understand the tool end-to-end, it could be tricky.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"My advice to others would be to use this solution for monitoring."
"Browsermetrix, which is real-user monitoring via JS injection and linked back to TTW via cookie. It allows us to see the experience of every user hitting our sites and analyze performance by region, browser, etc."
"Many times what might have taken hours or days can be resolved in a few minutes."
"The product is very useful to find problems in middleware for the application servers, especially agent instrumentation and management is user friendly."
"The most valuable aspect of this solution is the integration with their other systems. It's easy to understand and it points out the relevant problems in the enterprise."
"From the experience I had with these three tools, I realized that Riverbed was superior in all aspects (performance, user experience, and features)."
"Clicks to root cause - fast & easy to diagnose and deep-dive"
"I like it that one can match IPs with the application name."
"One of the key things with Dynatrace is that they are very open to influence on product development side. So, we've influenced them fairly heavily on development and capabilities for Citrix and DC RUM. They've given us integration and support components around some odd technologies that we've got, and they have always been very open and accommodating to going after and developing capabilities around the stuff that we are looking for."
"Dynatrace provides us with the ability to actually map out the whole ecosystem and our websites and services that exist within it, giving us that whole picture even though it's now a distributed network of products and things."
"I think one of the most valuable features is the Dynatrace API, for both metrics and configuration."
"What made Dynatrace stand out was ease of use; it is more intuitive."
"This solution has helped us to unearth quite a few issues that were present for a while, and it has helped us improve the performance of many of our applications."
"Dynatrace is an extremely helpful APM solution in large, complex environments, whenever we need to have an integrated vision of our users, infrastructure, and applications."
"It highlights areas that we could be doing better and increases our performance metrics by showing the biggest pain points."
"The proactive monitoring that we can do with Dynatrace where it is 24/7 on with all the user experience indexed and everything coming into us."
 

Cons

"It's not as good as it was three years ago before meddling by an activist investor, privatization, and subsequent layoffs hurt support."
"The technical support is not very good and should be improved."
"We have put in a request as an enhancement that we would like to search for items. If we're searching for a URL and we want to know was it a get or was it a post."
"They should find a way for report generation from TTW to run quicker."
"It's still sort of half-baked without AppResponse. Without the other key features in infrastructure, like the network, firewalls, and proxies, it's lacking."
"We had issues with the end-to-end view of unique customer: reviewing end-to-end customer problems to see where a problem is about customer, code, DB or network."
"The admin dashboard could be easier as it takes a little bit of time to get used to it."
"I would like for it to have automated updates, the way the product updates itself should be all automated, as opposed to what it is now."
"Sometimes we get incidences during the US morning when we are not at the office. If I can get the benefit of a solution, which can alert us and solve itself. It is an automation thing where we do not want to wake up late at night and work on the application."
"From the Dynatrace SaaS platform, they talk about the APIs. The approach they take is, "We create the APIs, you use them however you want." I like it, that gives us flexibility. But at the same time, if your company does not have a huge number of APM specialists, or it does not have the time and resources available to spend on these kind of technology developments, it would be helpful if there were out-of-the-box solutions available from the platform. I would certainly consider that, because that would make us go to market much faster, rather than redeveloping our own solutions based on those APIs."
"I think at times AppMon has given some folks some headaches from a configuration standpoint, and a maintenance standpoint, but aside from that I don't think they've really had many headaches with it."
"Needs more compatibility of platforms out-of-the-box."
"Dynatrace could be improved primarily with regards to pricing. These tools are expensive."
"One thing that I would like to see is for companies like us - large AppMon customers that have a lot of presence in AppMon, a lot of manually configured things and customizations - would be something that would help us be able to make that journey more easily, the transition from to AppMon to Dynatrace."
"The usability is worse than it used to be."
"Pretty much every month there are new features. However, its information on those new features is scarce."
 

Pricing and Cost Advice

"The licensing model for v9 is better where it is an individual license per server, while v10 licenses are per JVM/ .NET and server instance. The latter model appears to be the model that other APM vendors are using."
"The licensing model is expensive compared to its competitors, but the service it gives to your business, and the data quality, means that it's worth it."
"Surprisingly, it is quite expensive. That is something that we could always see: Improved pricing and the overall construct on how do we use each license in regards to usage of the tool."
"It's understandable to do a smaller scale initial evaluation. However, as you identify the product value, don't hesitant in your scope and scale to maximize the initial investment and your opportunity to do a bulk investment of the product."
"Dynatrace's pricing for their consumption units is rather arcane compared to some of the other tools, thus making forward-looking calculations based on capacity planning quite hard."
"There are additional Professional Services costs which ensure the solution is configured with meaningful names so you're getting the most money for your investment."
"Purchasing through the AWS Marketplace was a pretty straightforward process. We had no hiccups."
"Price (of the product) is a major concern for all the clients I work with."
"​Make sure your leadership buy-in is in place. Ensure leadership understands that an APM solution is a fairly expensive, so they know what they are getting into."
"We are buying more licenses, because we are seeing more value."
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Answers from the Community

JS
Pre-Sales at a tech consulting company with 11-50 employees
Nov 13, 2017
Nov 13, 2017
i don't 100% agree what @Scott mention. 1st - Please refer to the latest Magic Quadrant NPM & APM Dynatrace is good in APM space but Riverbed is offering end to end monitoring in NPM & APM space and the latest acquisition Aternity expands Riverbed’s SteelCentral offerings up to the end users performance monitoring level wish i personally love it. Traditional solutions base in DC to a...
2 out of 7 answers
it_user758499 - PeerSpot reviewer
Network Engineer IT with 501-1,000 employees
Nov 9, 2017
Riverbed is more of an NPM probe-based offering and only has a moderate level of application awareness. It is more aligned with Dynatrace’s DCRUM offering competitively. https://www.dynatrace.com/topics/performance-test/data-center-monitoring/ At some point our DCRUM will be integrated into the Dynatrace product, so one great thing coming is you will truly have a single platform/pane of glass for everyone down to the full network detail. For now, it is still a separate entity. Although Riverbed offers strong NETWORK analytics, it is not going to provide the application layer detail and provide a holistic all in one offering like Dynatrace does with RUM, webchecks, cloud, containers, network, infrastructure. It also samples and doesn’t provide a high fidelity of data. Dynatrace looks at every transaction, so we offer gap-free visibility into performance, bottlenecks, and issues. This is also important if you want to understand user and performance trends and understand where to align resources and focus on areas of development. With Riverbed, you’ll be making a lot of assumptions based on their sampling/averages output. It’s going to take you a month plus to evaluate it…minimum. It takes weeks to set it up and configure. And the cost of services to get installed and trained is costly. So ease of use with what you evaluated is not comparable. Dynatrace installs in 3 mins or less and our ROI is typically within 2-3 months. Maintenance of Riverbed is huge. Dynatrace is automatic in providing releases and upgrades, zero maintenance. Riverbed is going to require taking things off line, doing the updates, and putting things back on line. Lots of manual effort. Riverbed strongly emphasizes packet capture capabilities so it’s appealing to the network team. It captures and records everything from the wire and applies very light weight analytics. It’s a very reactive approach. If you want to apply the application layer information into the networking piece, you will be purchasing and managing multiple components instead of just one with Dynatrace. Dynatrace is application centric however it does provide some network analytics in relation to the performance of the applications it’s monitoring; This is like comparing an apple to a banana. So, for me, the top areas in which Dynatrace is better: • Ease of use, zero maintenance • Higher fidelity of data with Dynatrace-no sampling, aggregates or averages like you’d get from Riverbed. • Quicker ROI and user adoption • We show you every user, every app, everywhere. We provide gap free data from end-user, code, infrastructure, network. No blind spots, no samples, no averages. So no matter what device you are operating on, we’ll provide gap free visibility into performance. • Zero manual configuration. Just install one agent per host, we monitor everything. • AI gives you auto-everything. Automates, discovery, modelling, analysis, troubleshooting and stops you from having to figure this all out manually. • Automated root cause analysis. Avoid alert storms, get one single notification. • Seamless integration for cloud and containers.
it_user381273 - PeerSpot reviewer
Principal Consultant at a tech services company with 1,001-5,000 employees
Nov 9, 2017
I am not familiar with these two anymore. I'm sure you can Google around as well as I can for general impressions, pricing, etc. I'll offer a bit of process guidance, though: Read the Release Notes for the latest version of each product. That will indicate what each company finds significant, and you can judge how well that aligns with the needs of your platform and your mgmt.
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
19%
Manufacturing Company
9%
Outsourcing Company
6%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise2
Large Enterprise7
By reviewers
Company SizeCount
Small Business80
Midsize Enterprise50
Large Enterprise299
 

Questions from the Community

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Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
 

Also Known As

SteelCentral AppInternals, OPNET ACE, AppInternals Xpert
No data available
 

Overview

 

Sample Customers

National Instruments, Allianz
Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
Find out what your peers are saying about Datadog, Dynatrace, Splunk and others in Application Performance Monitoring (APM) and Observability. Updated: August 2026.
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