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Aternity AppInternals [EOL] vs Dynatrace comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Aternity AppInternals [EOL]
Average Rating
8.2
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Dynatrace
Average Rating
8.8
Number of Reviews
344
Ranking in other categories
Application Performance Monitoring (APM) and Observability (2nd), Log Management (4th), Mobile APM (1st), Container Monitoring (2nd), AIOps (2nd)
 

Q&A Highlights

JS
Nov 13, 2017
 

Featured Reviews

it_user466554 - PeerSpot reviewer
Jun 22, 2016
Being able to have the transaction stitched together so we can see where the problem is has proven invaluable.
Cuts down on the time to resolve complicated application issues. We have been able to trace individual transactions to identify where the issue is whether in the application code, server or network Transaction Tracing is the most useful. Being able to have the transaction stitched together so we…
Manish Ved - PeerSpot reviewer
Mar 20, 2023
Solution has a useful AI engine, but the reports could be a bit better
We are typically about a version or two behind. We are on the managed solution. Our model of deployment is on-premises. I would say there are a couple of thousand users of this solution in our company. We are also planning on increasing the usage as our apps migrate to the cloud. I would advise other people looking into solutions, to do their homework beforehand and not assume that by deploying all the tools everything will automatically work, so there's still a lot of configuration involved. I would rate this solution as a whole an eight, on a scale from one to 10, with one being the worst and 10 being the best.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Clicks to root cause - fast & easy to diagnose and deep-dive"
"As an Administrator, before we bought this AppInternals, I didn't have visibility on why items were slow or why an application was not running. This gives us the ability to see what's going on. The application is load balancing. We can now see if its own server has issues or just one specific server has issues."
"We just control on the backend of AppInternals what we want to instrument and what we don't want to instrument."
"Transaction Tracing is the most useful. Being able to have the transaction stitched together so we can see where the problem is has proven invaluable."
"The most valuable aspect of this solution is the integration with their other systems. It's easy to understand and it points out the relevant problems in the enterprise."
"Synthetic transactions, WMI and SNMP query capability."
"The capability of analysing each individual transaction captured to a very low level detail (method call/line of code)."
"The product is very useful to find problems in middleware for the application servers, especially agent instrumentation and management is user friendly."
"Dynatrace's documentation is great. I love the university."
"Dynatrace is a single platform. It has all these different tools but they are actually all baked into the OneAgent technology. Within that OneAgent... you have the different tool sets. You have threat analysis, memory dumps, Java analysis, the database statements, and so on. It's all included in this OneAgent. So the management is actually quite easy."
"The most valuable feature the solution offers right now is the PurePath. When we see a web request, and something failing, we can drill down using PurePath."
"Using that telemetry from Dynatrace, we are able to pinpoint what our performance issues are so we can tune the system."
"Customers are looking at our site, every second, constantly. They're able to do that because, if for some reason it goes down, I can instantly get it back up, because I know what needs to be fixed. In the past, before having the tool, we were being notified by the brand, or the brand manager, "Hey, customers are complaining that our site is down." And then there was me, as a developer, trying to track down what was causing this issue. With Dynatrace, it's right there in front of me, it's a JavaScript error, or something I can narrow down."
"The move valuable feature is the AI engine, which is amazing."
"I am primarily doing DC RUM, so on that side there are a lot of awesome abilities where people who can't implement an agent are able to still monitor a lot of their apps and decodes."
"With the Agentless monitoring and ability to create custom plugins, we've been able to transform the tool not just into a great APM solution but a really good enterprise monitoring solution too."
 

Cons

"The admin dashboard could be easier as it takes a little bit of time to get used to it."
"They should find a way for report generation from TTW to run quicker."
"I would like for it to have automated updates, the way the product updates itself should be all automated, as opposed to what it is now."
"We'd like to be able to find out performance problems on application class and methods."
"The technical support is not very good and should be improved."
"Support for PHP, DB and other applications need to be supported."
"The recording mechanism for synthetic transactions could be improved as well."
"Deployment and agent patch management is not managed centrally, resulting in a large level of effort to update."
"Documentation could be improved. E.g., you don't know how to properly use Dynatrace because documentation is almost lacking behind the features being deployed."
"It needs certain UI changes to make going back to certain Windows easier. Certain windows open up in a different category with different set values and throw you off if you are not used to it."
"Our primary wish list for RFEs or feature requests are additional integration options with ticketing systems. Although, we are able to work around it, 'ticketing' is not a core function of the product."
"It would be nice to have a simplified monitoring feature for non-Java applications."
"We would like to see more third-party tools for training."
"Pretty much every month there are new features. However, its information on those new features is scarce."
"Dynatrace SaaS still lacks configuration API or command line which would allow moving configuration from one tenant to the other."
"For an easy view of global and entity-specific configurations, a separate tile or pane aggregating these configurations should be implemented."
 

Pricing and Cost Advice

"The licensing model for v9 is better where it is an individual license per server, while v10 licenses are per JVM/ .NET and server instance. The latter model appears to be the model that other APM vendors are using."
"The licensing model is expensive compared to its competitors, but the service it gives to your business, and the data quality, means that it's worth it."
"The solution has saved us money through the consolidation of tools. With a hybrid landscape, we had multiple tools. When we consolidated, we removed four or five other monitoring tools with one. For the last ROI calculation that I did, Dynatrace was saving us up to $500,000 per year."
"I think that the price is reasonable."
"The setup costs for Dynatrace are low, however licensing costs are high."
"The cost is somewhat high."
"Pricing can be high, especially for Portuguese standards. But as one says, you get what you pay for."
"It's expensive."
"Always gives good ROI and total cost of ownership."
"Dynatrace is an expensive solution."
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Answers from the Community

JS
Nov 13, 2017
Nov 13, 2017
i don't 100% agree what @Scott mention. 1st - Please refer to the latest Magic Quadrant NPM & APM Dynatrace is good in APM space but Riverbed is offering end to end monitoring in NPM & APM space and the latest acquisition Aternity expands Riverbed’s SteelCentral offerings up to the end users performance monitoring level wish i personally love it. Traditional solutions base in DC to a...
2 out of 7 answers
it_user758499 - PeerSpot reviewer
Nov 9, 2017
Riverbed is more of an NPM probe-based offering and only has a moderate level of application awareness. It is more aligned with Dynatrace’s DCRUM offering competitively. https://www.dynatrace.com/topics/performance-test/data-center-monitoring/ At some point our DCRUM will be integrated into the Dynatrace product, so one great thing coming is you will truly have a single platform/pane of glass for everyone down to the full network detail. For now, it is still a separate entity. Although Riverbed offers strong NETWORK analytics, it is not going to provide the application layer detail and provide a holistic all in one offering like Dynatrace does with RUM, webchecks, cloud, containers, network, infrastructure. It also samples and doesn’t provide a high fidelity of data. Dynatrace looks at every transaction, so we offer gap-free visibility into performance, bottlenecks, and issues. This is also important if you want to understand user and performance trends and understand where to align resources and focus on areas of development. With Riverbed, you’ll be making a lot of assumptions based on their sampling/averages output. It’s going to take you a month plus to evaluate it…minimum. It takes weeks to set it up and configure. And the cost of services to get installed and trained is costly. So ease of use with what you evaluated is not comparable. Dynatrace installs in 3 mins or less and our ROI is typically within 2-3 months. Maintenance of Riverbed is huge. Dynatrace is automatic in providing releases and upgrades, zero maintenance. Riverbed is going to require taking things off line, doing the updates, and putting things back on line. Lots of manual effort. Riverbed strongly emphasizes packet capture capabilities so it’s appealing to the network team. It captures and records everything from the wire and applies very light weight analytics. It’s a very reactive approach. If you want to apply the application layer information into the networking piece, you will be purchasing and managing multiple components instead of just one with Dynatrace. Dynatrace is application centric however it does provide some network analytics in relation to the performance of the applications it’s monitoring; This is like comparing an apple to a banana. So, for me, the top areas in which Dynatrace is better: • Ease of use, zero maintenance • Higher fidelity of data with Dynatrace-no sampling, aggregates or averages like you’d get from Riverbed. • Quicker ROI and user adoption • We show you every user, every app, everywhere. We provide gap free data from end-user, code, infrastructure, network. No blind spots, no samples, no averages. So no matter what device you are operating on, we’ll provide gap free visibility into performance. • Zero manual configuration. Just install one agent per host, we monitor everything. • AI gives you auto-everything. Automates, discovery, modelling, analysis, troubleshooting and stops you from having to figure this all out manually. • Automated root cause analysis. Avoid alert storms, get one single notification. • Seamless integration for cloud and containers.
it_user381273 - PeerSpot reviewer
Nov 9, 2017
I am not familiar with these two anymore. I'm sure you can Google around as well as I can for general impressions, pricing, etc. I'll offer a bit of process guidance, though: Read the Release Notes for the latest version of each product. That will indicate what each company finds significant, and you can judge how well that aligns with the needs of your platform and your mgmt.
 

Top Industries

By visitors reading reviews
No data available
Educational Organization
32%
Financial Services Firm
17%
Computer Software Company
8%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
 

Comparisons

No data available
 

Also Known As

SteelCentral AppInternals, OPNET ACE, AppInternals Xpert
No data available
 

Overview

 

Sample Customers

National Instruments, Allianz
Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: October 2024.
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