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Aternity AppInternals [EOL] vs Cisco Provider Connectivity Assurance comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Aternity AppInternals [EOL]
Average Rating
8.2
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Cisco Provider Connectivity...
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
24
Ranking in other categories
Application Performance Monitoring (APM) and Observability (41st), Network Monitoring Software (47th)
 

Featured Reviews

reviewer1374792 - PeerSpot reviewer
IT Support Specialist at a real estate/law firm with 1,001-5,000 employees
Great for visibility but lacks many features and difficult to update
We're customers. We don't have a special relationship with the company. I am the operation's application administrator. At the moment, the solution is monitoring the applications that we want it to monitor. We're not looking at it on a daily basis. We just use it here and there. The challenge we have is that we believe that Dynatrace can address some tasks we'd like done that are not possible to execute on this solution. Dynatrace includes monitoring of not just the logs, but the applications as well. Dynatrace also makes us include firewalls, etc. We could have it so there are end to end solutions or identifications within the process. What we have right now is only the app server as well as the database server and its connectivity. The solution does save time that's caused when creating SQL coding. However, there are some issues around AppInternals changing the code and giving us issues. From the point of view of the top management, we want a more permanent solution. We want to identify what causes issues and we are looking for a more end-to-end solution. That is why we are looking at Dynatrace. I don't know if I have any advice for other organizations. The experience I have is only based on my own limited experience. However, I believe that the application has the potential to be really good if it identifies what is really important to an organization. It's still sort of half-baked without AppResponse. Without the other key features in infrastructure, like the network, firewalls, and proxies, it's lacking. It's not fully complete. I'd rate the solution six out of ten. It addresses some of our needs, but there's a lot lacking that could be added to make it a fuller, more interesting product.
Pifu Lin - PeerSpot reviewer
Senior System Engineer at DYNASAFE TECHNOLOGIES PTE. LTD.
Addresses connectivity issues with real-time monitoring while offering good local support
I had prepared for COC and the client. I work as a vendor for a client using Flow Mount for network performance monitoring. I focus on resolving client-side issues related to Packy Performance and quality use. This involves addressing network device issues, specifically Cisco network devices One…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Transaction Tracing is the most useful. Being able to have the transaction stitched together so we can see where the problem is has proven invaluable."
"Mean time to isolate a problem has dropped by 50-75% in each region since we've deployed the Riverbed SteelCentral suite."
"If you want to save time for problem resolution, and to address problem on your environments you should try Riverbed OPNET."
"From the experience I had with these three tools, I realized that Riverbed was superior in all aspects (performance, user experience, and features)."
"We just control on the backend of AppInternals what we want to instrument and what we don't want to instrument."
"Many times what might have taken hours or days can be resolved in a few minutes."
"Browsermetrix, which is real-user monitoring via JS injection and linked back to TTW via cookie. It allows us to see the experience of every user hitting our sites and analyze performance by region, browser, etc."
"Synthetic transactions, WMI and SNMP query capability."
"The ability to measure performance end-to-end across the cloud data center allows us to take corrective action to keep our channels online."
"We heavily use the "network analysis" section to dissect and analyze flows."
"When a remote contact complains about a slow application, we can immediately pinpoint the cause of concern."
"APM analysis is much faster than traditional root cause analysis of application problems."
"If [the problem] is something related to HTTP or VoIP, then I can have a quick look into the protocols, a process which gives me some good ideas..."
"It has clearly saved us money."
"We have found this to be a very valuable toolset, and has paid for itself several times over."
"This solution has helped to improve the interaction between our network, datacenter, and application teams. I have used other tools, but this tool can pinpoint the root cause of my application or network issue in the majority of the cases. So, it helps different divisions or groups in the IT department to troubleshoot together and get an issue resolved. This tool helps a lot in our day-to-day networking application and IT operations."
 

Cons

"The technical support is not very good and should be improved."
"It wasn't a critical issue, but it was hot enough to where it would have been nice to get some guidance from Riverbed, but they went ahead and let us down, but that was only one occasion."
"It's still sort of half-baked without AppResponse. Without the other key features in infrastructure, like the network, firewalls, and proxies, it's lacking."
"We had issues with the end-to-end view of unique customer: reviewing end-to-end customer problems to see where a problem is about customer, code, DB or network."
"Support for PHP, DB and other applications need to be supported."
"The admin dashboard could be easier as it takes a little bit of time to get used to it."
"The recording mechanism for synthetic transactions could be improved as well."
"We have put in a request as an enhancement that we would like to search for items. If we're searching for a URL and we want to know was it a get or was it a post."
"The Accedian Skylight user interface still has room for improvement."
"Embed a warning system to a mailbox when it exceeds the threshold for use of bandwidth over a given period of time."
"The UI interface of Accedian Skylight could improve."
"Combination with Avaya switches pose some problems."
"Support for more VoIP systems, Avaya, etc."
"Human resource costs can be high when dealing with connection issues."
"Pricing is a little bit expensive."
"If you want a new version, you go to the website. The hardest part is finding the link, where is that .bin file? Sometimes it's pretty hidden in a document... it's hidden in the release notes or in another file somewhere. And it's usually not on the first page either."
 

Pricing and Cost Advice

"The licensing model is expensive compared to its competitors, but the service it gives to your business, and the data quality, means that it's worth it."
"The licensing model for v9 is better where it is an individual license per server, while v10 licenses are per JVM/ .NET and server instance. The latter model appears to be the model that other APM vendors are using."
"If you look into Riverbed, it's a licensing nightmare. You need to pay for every type of analysis... If you don't look into licensing, Riverbed and SolarWinds are pretty comparable. But if you look into licensing it would not be smart to go for either of them. On the pure, bare-metal basis, it's the same. But when you get the bare metal and a few basic licenses, then you need all those other licenses just to be sure that there's no issue... One of the great things about Skylight is you have them all, and you actually need them all."
"It's not for free, clearly. But on the other hand, it offers very interesting functionality. We pay around €100,000."
"The pricing of Accedian Skylight is really good. The sensors are low cost. Their model to analytics for sensors is by license, endpoint, or session. With the probes for their analytics, if they get deployed virtually, they are free. The licensing is only based on flows. So, you can effectively deploy probes everywhere in your network. Then, if you want to look at a specific type of traffic, you can enter into it with a very low cost license. You can just use things like spam ports, mirrors, TAPs, and aggregators to optimize what sort of traffic you send to these analysis tools. Then, if you want to start looking at more, you can up your licensed as you go. You are not getting forced into expensive appliances or subscription models."
"It provides value and the cost is not huge."
"We understand there's a significant cost difference, but have yet to investigate fully."
"The solution was previously well-regarded, but after being acquired by Accedian, the prices have significantly increased. This has made it challenging to sell the product due to its high cost. It is an expensive solution."
"Pricing is a little bit expensive."
"The price is competitive overall, depending on the type of customer."
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Top Industries

By visitors reading reviews
Outsourcing Company
19%
Performing Arts
11%
Manufacturing Company
9%
Transportation Company
8%
Outsourcing Company
14%
Construction Company
12%
Comms Service Provider
10%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise2
Large Enterprise7
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise6
Large Enterprise9
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with Accedian Skylight?
Human resource costs can be high when dealing with connection issues. I require more tools to file and resolve these issues efficiently.
What is your primary use case for Accedian Skylight?
I had prepared for COC and the client. I work as a vendor for a client using Flow Mount for network performance monitoring. I focus on resolving client-side issues related to Packy Performance and ...
 

Also Known As

SteelCentral AppInternals, OPNET ACE, AppInternals Xpert
Accedian Skylight, Accedian SkyLIGHT PVX, SkyLIGHT PVX, SecurActive, Performance Vision
 

Overview

 

Sample Customers

National Instruments, Allianz
T-Systems, Thomson Reuters, Bordeaux Metropole, CGI, Citadelle Regional Hospital Center, Lorraine Institute of Oncology, Luxembourg Institute of Health, Groupe BPCE, Group S, Splitpoint, Horus-Net, Audatex, Indexis, Province de Liège, EASI, Spie Batignolles, Faymonville
Find out what your peers are saying about Datadog, Dynatrace, Splunk and others in Application Performance Monitoring (APM) and Observability. Updated: September 2026.
914,322 professionals have used our research since 2012.