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Atera vs Ivanti Neurons Patch for Intune comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atera
Ranking in Patch Management
11th
Average Rating
9.2
Reviews Sentiment
8.1
Number of Reviews
15
Ranking in other categories
IT Service Management (ITSM) (14th), Remote Monitoring and Management (RMM) (4th)
Ivanti Neurons Patch for In...
Ranking in Patch Management
13th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Patch Management category, the mindshare of Atera is 3.7%, down from 5.7% compared to the previous year. The mindshare of Ivanti Neurons Patch for Intune is 1.6%, down from 3.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management
 

Featured Reviews

JC
Having fewer hardware replacements saves us in annual costs
There is a new version of the interface coming out. I have been asking for a new version for a while. While the interface is nice, I guess the developer thinks one way and the user thinks another. So, I think the interface is getting a big overhaul. This is what they have mentioned in their webinars and stuff. It is in beta, but I'm not on the beta program, so I haven't seen it. I can't really complain about the old interface, but now that I have heard there is a new one coming, all I want is the new one. The one thing that could do with improvement is the reporting. This is from someone who worked in an MSP, where I would want to run a report and be able to just present that to a client. Reports are fine for internal use, where they never leave your company. However, if I was an MSP, I would probably want a little bit more information or the ability to customize some of it without having to edit PDFs.
DddGgggg - PeerSpot reviewer
Allows us to set maintenance windows and deliver patches
We can set a maintenance window and push the patch. I prefer writing scripts, doing software deployment, pushing it, and distributing applications in servers for the corner of the whole location. We download patches from Ivanti, and it collaborates with more than 700 products. For third-party applications, we download the patches, set a role in our environment, and push it using the maintenance window time and activation date. For software deployment, we receive the service request to install and prepare scripts and then push it in many locations according and relevant to the service request for each location. The group or collection devices are affected by the policy.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of this solution are automatic batch matching and unattended support access."
"Atera has saved our organization money. We look at Atera as an extra employee that we only pay about $300 a month. This is incredible savings over having to hire somebody to do all the tasks that Atera performs for us."
"Atera saves money. A trip to the customer costs between $20 to $30. Then, you need to charge the customer $20 to $30 for the travel. However, if you are doing this work remotely, then you are not driving. This makes the process easier and saves money for you and the customer. For example, if it is just one machine, then the savings comes out to $50 to $60. If we are talking about a huge client, who has hundreds of machines and is changing their infrastructure, that is a lot of money."
"There are a lot fewer hardware replacements. Once people migrated from old style hard disks over to SSDs, you have things like hard disks filling up faster. So, I run a script to clear out all the waste, e.g., all the temporary files and downloads. A lot of our business runs through a custom web application that we built. This involves people downloading a lot of PDFs and Excel files, and not just having them sitting in folders. With Atera, I can just go through and clean the temporary files out."
"I really like the Shared Script Library and automation tasks which they have implemented... because all the Atera users in the community can share their scripts and their automation tasks knowledge. The same goes for the Shared SNMP Template Library."
"I would say it's the number one tool for all ITMS."
"All of the features of Atera are valuable because they allow the customers to achieve their goals. It is easy to use, has good collaboration, and has zero maintenance."
"Atera has helped me to provide more accurate solutions based on a given problem. For example, we base our solutions on event scenarios, like the alerts. We identify that there's a series of problems occurring in a particular area from the information provided by the alerts."
"The solution is a good product and I have heard that the interface is more friendly than that of Windows."
"We can set a maintenance window and push the patch."
"It is very easy to use, as well as extremely efficient and accurate."
"The technical support from Ivanti is good."
"The most valuable features are device management and support for upgrading applications."
"Both in terms of features and operations, this is a good solution."
"I like the product's Peer to Peer patching feature."
"Ivanti Patch's most valuable features are the patch module and the package distribution."
 

Cons

"They are working on an update, and I would like to see more stuff outside of just computers and servers. Increasingly, we need to be able to monitor and manage network devices. Atera is improving on that already, which is one place that it is currently lacking."
"It should improve its processes."
"There is definitely room for improvement with its automation capabilities."
"Customization could be improved."
"The one thing that could do with improvement is the reporting. This is from someone who worked in an MSP, where I would want to run a report and be able to just present that to a client."
"The mobility of Atera is also a feature which needs to be addressed so that it can be used on iPads, iPhones and things of this nature. I would also like to see an agent included on these devices so that I can monitor, maintain and manage them."
"Having more freedom to perform identity access management would be great."
"The solution is scalable. However, in the past, we did have some issues."
"I tried to be a partner of Ivanti and, from this vantage point, the quotes are, perhaps, a bit high."
"Ivanti Neurons Patch for Intune needs to improve stability. We had issues with patching."
"There are times when there is an update that causes some issues. These issues should be sorted out before the release."
"Customers sometimes ask about non-existent features, and we pass these requests on to Ivanti."
"Ivanti Patch could be improved with better integration with other cloud solutions."
"I would like to have better support for the application."
"The product's support and configuration need to improve. It needs to be more scalable."
"It's a difficult configuration because you need to install many servers in a location, and you have to install the primary server in the main location."
 

Pricing and Cost Advice

"We pay per user. I am the only user. It is $150 per user. If I need to add one, it is not as costly as expanding with other providers."
"As an internal IT, it's gold right there. It is money in the bank."
"Pricing is my favorite part of it. It was per user, not per client."
"With Atera, the more you add, the cheaper the cost of the additional endpoints will be."
"Atera's pricing stays fixed and predictable, enabling us to add more customers and unlimited monitored devices. We still have a number of clients who fit a break/fix IT model. This is something where clients are complaining more about having to pay extra month-by-month for technology services. With Atera's model, we don't have to be going out and asking for more from clients each month. Right now, with where we are at in terms of scale, this is very important to us."
"It comes with unlimited devices, so the fixed price cost is taken out of my budget. So, I'm all good."
"The price is reasonable for what we require."
"Our company is a startup. The initial reason I looked into Atera was the fact that you pay by the technician, not per-device. That means you are able to jump right in with a service without having a large overhead."
"For the one that works with SCCM, it is relatively inexpensive at $8 USD per node, yearly. The standalone product has two versions; the one that patches servers is about $45 USD annually and the version that patches workstations is about half that price at $22 USD."
"The license can get expensive if you have a lot of nodes."
"The solution is expensive compared to other products."
"The solution is affordable."
"While the price is a bit high, it may be equitable with the features one gets with the product, such as that involving the interface."
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Top Industries

By visitors reading reviews
Computer Software Company
9%
Comms Service Provider
9%
Educational Organization
9%
Retailer
6%
Computer Software Company
17%
Government
14%
Financial Services Firm
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Atera?
Pricing is low. It costs around 149 bucks per month.
What needs improvement with Atera?
It should improve its processes.
What is your primary use case for Atera?
Atera is integral to our daily operations. We use it for RMM, PSA, our ticket system, and contact with people. We also integrate it with different products.
What do you like most about Ivanti Patch for Windows?
We use the solution for security patching of Windows devices.
What needs improvement with Ivanti Patch for Windows?
In terms of improvement, I would recommend better documentation. During the time I used it, there were issues with up-to-date patching, and the documentation around those specific errors was quite ...
What advice do you have for others considering Ivanti Patch for Windows?
The only downside I found regarding technical support was the time zone difference. Since we are two hours behind, we occasionally had to wait until the next morning for assistance. I would rate th...
 

Also Known As

No data available
Ivanti Patch for Windows, Patch for Windows, Shavlik Patch for Windows
 

Overview

 

Sample Customers

MSPs, IT consultants, and IT departments worldwide trust and use Atera. 
Presbyterian Church
Find out what your peers are saying about Atera vs. Ivanti Neurons Patch for Intune and other solutions. Updated: June 2025.
857,028 professionals have used our research since 2012.