Atera vs Ivanti Neurons Patch for Intune comparison

Atera and Ivanti are both solutions in the Patch Management category. Atera is ranked #11 with an average rating of 10.0, while Ivanti is ranked #17 with an average rating of 7.0. Atera holds a 3.4% mindshare in PM, compared to Ivanti’s 2.2% mindshare. Additionally, 93% of Atera users are willing to recommend the solution, compared to 100% of Ivanti users who would recommend it.

Atera

Read 15 Atera reviews

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1,093 Comparison Views

93% willing to recommend

Ivanti Neurons Patch for In...

Read 11 Ivanti Neurons Patch for Intune reviews

823 Views
823 Comparison Views

100% willing to recommend

Atera

Ivanti Neurons Patch for In...

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 16, 2024

Ivanti Neurons Patch for Intune and Atera are both prominent patch management solutions, but they cater to slightly different needs. Based on the feature set and user feedback, Atera seems to have the upper hand due to its comprehensive IT management suite.

Features: Ivanti Neurons Patch for Intune provides integrative patching capabilities within Microsoft Intune's environment, supporting various third-party applications essential for security compliance. Atera offers a diverse set of features, including remote monitoring, automation, and ticketing systems aside from patching capabilities. Users appreciate Atera for its comprehensive IT management suite, whereas Ivanti is praised for its integration with existing Microsoft tools.

Room for Improvement: Users suggest that Ivanti Neurons Patch for Intune could enhance its reporting capabilities and improve patch deployment accuracy. Atera users often mention the need for better customization in automation scripts and a more intuitive alert system. Atera's more diverse user requests indicate a broader usage scope and expectations.

Ease of Deployment and Customer Service: Ivanti Neurons Patch for Intune benefits from seamless integration with Microsoft Intune, facilitating straightforward deployment for environments already utilizing Microsoft solutions. Customer service is reported as responsive and knowledgeable. Atera is praised for its ease of setup and the flexibility of its cloud-based model, allowing quick deployment across varied IT infrastructures. Atera's customer service is highlighted for its 24/7 availability but sometimes lagging in resolution times.

Pricing and ROI: Ivanti Neurons Patch for Intune is noted for its cost-effectiveness if already using other Microsoft services, offering significant ROI through its integrated approach. Atera's pricing is generally perceived as higher but justified by its extensive feature set, which may lead to a higher ROI for businesses seeking an all-in-one IT management solution. Users show satisfaction with the value provided by both products relative to their respective costs.

To learn more, read our detailed Atera vs. Ivanti Neurons Patch for Intune Report (Updated: December 2025).

Buyer's Guide

Atera vs. Ivanti Neurons Patch for Intune

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Atera

Ranking in Patch Management

11th

Average Rating

9.2

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

Help Desk Software (13th), Network Monitoring Software (33rd), IT Infrastructure Monitoring (37th), IT Service Management (ITSM) (11th), Remote Monitoring and Management (RMM) (5th), AIOps (17th), Agentic Automation (7th)

Ivanti Neurons Patch for In...

Ranking in Patch Management

17th

Average Rating

7.8

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Patch Management category, the mindshare of Atera is 3.4%, down from 4.2% compared to the previous year. The mindshare of Ivanti Neurons Patch for Intune is 2.2%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Patch Management Market Share Distribution
Product	Market Share (%)
Atera	3.4%
Ivanti Neurons Patch for Intune	2.2%
Other	94.4%

Patch Management

Featured Reviews

Avi Vaserman

Owner at Sytex Ltd.

Quick setup and efficient automation boost IT consulting services

It would be beneficial if Atera implemented telephone support for general questions. When onboarding new clients and creating their portal, it would be helpful if presidents or company owners could see the current configuration progress step-by-step, rather than relying solely on email and ticket systems. The task system for technicians could be improved by adding recurring task capabilities. This would allow technicians to have checkmarks and task lists they can mark off as completed. While scalability meets growing needs, there haven't been many additions in the last two years. They are adding new features gradually, but there is always room for improvement.

Read full review

Phung Anh

IT Administrator at FPT Software Strategic Unit no 17

Keeping servers updated while encountering documentation issues and time zone delays in support

In terms of improvement, I would recommend better documentation. During the time I used it, there were issues with up-to-date patching, and the documentation around those specific errors was quite confusing. Sometimes I had to uninstall, reinstall, or engage technical support, which took a lot of time. It would be helpful if the documentation could easily help us fix bugs on our own.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Atera's automation capabilities are excellent because we can create new users and customers, and when a company wants to integrate us as IT consultants to their network, it can be very simple, such as installing to Active Directory or Azure."

"I really like the Shared Script Library and automation tasks which they have implemented... because all the Atera users in the community can share their scripts and their automation tasks knowledge. The same goes for the Shared SNMP Template Library."

"Atera saves money. A trip to the customer costs between $20 to $30. Then, you need to charge the customer $20 to $30 for the travel. However, if you are doing this work remotely, then you are not driving. This makes the process easier and saves money for you and the customer. For example, if it is just one machine, then the savings comes out to $50 to $60. If we are talking about a huge client, who has hundreds of machines and is changing their infrastructure, that is a lot of money."

"Pricing is definitely my favorite part of it. It is also extremely easy to use."

"It is reliable, and when it is working, it works without issues."

"The most valuable features of this solution are automatic batch matching and unattended support access."

"There are a lot fewer hardware replacements. Once people migrated from old style hard disks over to SSDs, you have things like hard disks filling up faster. So, I run a script to clear out all the waste, e.g., all the temporary files and downloads. A lot of our business runs through a custom web application that we built. This involves people downloading a lot of PDFs and Excel files, and not just having them sitting in folders. With Atera, I can just go through and clean the temporary files out."

"Measuring the integration is very helpful when using Atera Assist Test. It takes the solution to the next level by automating activities. It doesn't just provide the solution but also allows running scripts to fix issues before a technician has to work on them."

More Atera pros

"We use the solution for security patching of Windows devices."

"The solution is a good product and I have heard that the interface is more friendly than that of Windows."

"I have found the interface and ease of use valuable features. Additionally, it is very easy to patch VMs and other systems, such a Linux. We are able to do patches even without the internet manually."

"I like the product's Peer to Peer patching feature."

"The most valuable features are device management and support for upgrading applications."

"Both in terms of features and operations, this is a good solution."

"Ivanti Patch's most valuable features are the patch module and the package distribution."

"It is very easy to use, as well as extremely efficient and accurate."

More Ivanti Neurons Patch for Intune pros

Cons

"The billing module has a standard layout which is too limited for my needs."

"It will be interesting if Atera can integrate all kinds of products. In North America, there are a lot of resellers, like Ingram Micro, Tech Data, Arrow Electronics, etc. It would be amazing if Atera could integrate with these products. If they could integrate with these products for MSPs, it would be much easier. Then, if you are buying something, and need to add something, you don't need to jump from place to place because this is a very quick sales instrument for use on a daily basis."

"Having more freedom to perform identity access management would be great."

"They are working on an update, and I would like to see more stuff outside of just computers and servers. Increasingly, we need to be able to monitor and manage network devices. Atera is improving on that already, which is one place that it is currently lacking."

"It should improve its processes."

"I would like to see more mobile device management. iPad is a big one. I know they've been working on some of that. For me, it would be amazing if I could do tablet devices and even expand it to POS systems or the like. I know that a lot goes into that but I've seen it is an area they're looking at."

"I also use Apple Zoho, which does not require you to download anything. You can get help from Zoho. Atera, on the other hand, requires you to download an applet."

"Atera could be improved by adding more granular control over technician roles. We need more specific controls on what technicians can access, like limiting their ability to view certain sections or access devices and share files. This feature request has already been made. The IP asset management capabilities need improvement to better manage assets beyond just devices."

More Atera cons

"The product's support and configuration need to improve. It needs to be more scalable."

"Ivanti Neurons Patch for Intune needs to improve stability. We had issues with patching."

"Ivanti Patch could be improved with better integration with other cloud solutions."

"There are times when there is an update that causes some issues. These issues should be sorted out before the release."

"I tried to be a partner of Ivanti and, from this vantage point, the quotes are, perhaps, a bit high."

"I would like to have better support for the application."

"In terms of improvement, I would recommend better documentation. During the time I used it, there were issues with up-to-date patching, and the documentation around those specific errors was quite confusing."

"The reports have to show the compliance level of the patching, which Ivanti does not provide."

More Ivanti Neurons Patch for Intune cons

Pricing and Cost Advice

"We pay per user. I am the only user. It is $150 per user. If I need to add one, it is not as costly as expanding with other providers."

"In terms of cost, it's not very expensive. I’d rate it around three or four out of ten, considering its value for money."

"The price is reasonable for what we require."

"It comes with unlimited devices, so the fixed price cost is taken out of my budget. So, I'm all good."

"Our company is a startup. The initial reason I looked into Atera was the fact that you pay by the technician, not per-device. That means you are able to jump right in with a service without having a large overhead."

"Atera's pricing stays fixed and predictable, enabling us to add more customers and unlimited monitored devices. We still have a number of clients who fit a break/fix IT model. This is something where clients are complaining more about having to pay extra month-by-month for technology services. With Atera's model, we don't have to be going out and asking for more from clients each month. Right now, with where we are at in terms of scale, this is very important to us."

"The value of the product is perfect, neither cheap nor expensive. I think it is the right rate. It would be awesome if it continued to be the same price because it is a great solution that I like. I like it because I'm not paying per device. I have some customers on monthly contracts and some of them are on break'n fix. If I have a client who is on break'n fix, and they need to pay per agent, then I am losing money. If they were ever to change structures, going to pay-per-device model, then I would need to think about changing to something else."

"Pricing is my favorite part of it. It was per user, not per client."

More Atera pricing and cost advice

"While the price is a bit high, it may be equitable with the features one gets with the product, such as that involving the interface."

"The solution is expensive compared to other products."

"The solution is affordable."

"For the one that works with SCCM, it is relatively inexpensive at $8 USD per node, yearly. The standalone product has two versions; the one that patches servers is about $45 USD annually and the version that patches workstations is about half that price at $22 USD."

"The license can get expensive if you have a lot of nodes."

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Top Industries

By visitors reading reviews

Educational Organization

12%

Performing Arts

Computer Software Company

Comms Service Provider

Computer Software Company

18%

Government

10%

Manufacturing Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	4
Large Enterprise	5

Questions from the Community

What is your experience regarding pricing and costs for Atera?

The prices have increased over time. After expressing concerns about pricing to account managers, they offered a 30% discount option for annual commitments. The main benefit we see with this produc...

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What needs improvement with Atera?

See all answers

What is your primary use case for Atera?

We use it for maintenance support, patch management, the ticket system, ticketing, and automation in general. Atera enables us to take control quickly with different options. We can perform registr...

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What needs improvement with Ivanti Patch for Windows?

See all answers

What advice do you have for others considering Ivanti Patch for Windows?

The only downside I found regarding technical support was the time zone difference. Since we are two hours behind, we occasionally had to wait until the next morning for assistance. I would rate th...

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What is your primary use case for Ivanti Patch for Windows?

The primary use case of Ivanti Neurons Patch for Intune ( /products/ivanti-neurons-patch-for-intune-reviews ) was primarily for updating all servers, ensuring that both main servers and production ...

See all answers

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Product Reports

Buyer's Guide

Atera

January 2026

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Buyer's Guide

Patch Management

January 2026

Download Ivanti Neurons Patch for Intune product report

Also Known As

No data available

Ivanti Patch for Windows, Patch for Windows, Shavlik Patch for Windows

Overview

Atera offers a comprehensive solution for MSPs and IT Professionals. The platform provides in one integrated solution: full remote monitoring and management (RMM), PSA, remote access, patch management, billing, reports, and so much more! Atera’s disruptive pricing model also helps managed IT service providers scale their business while providing continued best-in-class service. All plans include unlimited devices, meaning you only pay per technician.Everything you need, in one easy-to-use platform

Thousands of paying users in over 75 countries
Free 30-day trial, no credit card or commitment required
No hidden fees or restrictions, all plans include unlimited devices
Seamless integration with your favorite IT tools including: Splashtop, AnyDesk, TeamViewer, and ScreenConnect

What can Atera do for you?

Improve Efficiency. Atera delivers customers the tool suite for IT management. Everything you need in an all-in-one, easy-to-use platform.
Automation. Set alerts and proactively prevent issues for your clients. Minimize time spent on manual tasks and spend more time on what matters most, serving your customers.
Disruptive Pricing, Unlimited Devices. Per technician-based pricing with unlimited servers and workstations means you can cover it all, at one fixed price.

Atera

Better protect against threats that stem from vulnerabilities in third-party applications.

Improve protection against threats that stem from vulnerabilities in third-party applications by extending Intune with risk-based third-party patch publishing – without any additional infrastructure.

Ivanti

Sample Customers

MSPs, IT consultants, and IT departments worldwide trust and use Atera.

Presbyterian Church

Buyer's Guide

Atera vs. Ivanti Neurons Patch for Intune

December 2025

Free Report: Atera vs. Ivanti Neurons Patch for Intune

Find out what your peers are saying about Atera vs. Ivanti Neurons Patch for Intune and other solutions. Updated: December 2025.

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