Ivanti Neurons Patch for Intune vs KACE Systems Management Appliance (SMA) comparison

Ivanti Neurons Patch for Intune vs. KACE Systems Management Appliance (SMA)

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Ivanti Neurons Patch for In...

Ranking in Patch Management

17th

Average Rating

7.8

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

KACE Systems Management App...

Ranking in Patch Management

10th

Average Rating

8.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Client Desktop Management (3rd), Endpoint Compliance (8th), Remote Monitoring and Management (RMM) (11th), Unified Endpoint Management (UEM) (9th)

Mindshare comparison

As of October 2025, in the Patch Management category, the mindshare of Ivanti Neurons Patch for Intune is 1.6%, down from 2.3% compared to the previous year. The mindshare of KACE Systems Management Appliance (SMA) is 3.9%, down from 6.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Patch Management Market Share Distribution
Product	Market Share (%)
KACE Systems Management Appliance (SMA)	3.9%
Ivanti Neurons Patch for Intune	1.6%
Other	94.5%

Patch Management

Featured Reviews

DddGgggg

Information Technology System Engineer at DRÄXLMAIER Group

Allows us to set maintenance windows and deliver patches

We can set a maintenance window and push the patch. I prefer writing scripts, doing software deployment, pushing it, and distributing applications in servers for the corner of the whole location. We download patches from Ivanti, and it collaborates with more than 700 products. For third-party applications, we download the patches, set a role in our environment, and push it using the maintenance window time and activation date. For software deployment, we receive the service request to install and prepare scripts and then push it in many locations according and relevant to the service request for each location. The group or collection devices are affected by the policy.

Read full review

Scott Tweed

Windows Engineer at a tech services company with 5,001-10,000 employees

Low maintenance, reliable, and easy to create packages

I like how when you click on the device, it shows you everything that has changed as well as the software versioning. I am really enjoying the inventory aspect of it. The deployment process for both deploying and creating a package is straightforward. I believe the inventory in KACE is superior to SCCM's. I know with SCCM I could do things like remote console into machines via the agent's remote console, but that is not a feature that is provided in KACE. I know that at least in the Systems Management Appliance, I can't get to it. I'm not sure how distribution works, with distribution points. I'm not sure if KACE has that feature. You could use an SCCM to set up distribution points at remote sites so that they don't have to download patches or software from across the country. If you have a DP or something similar, they could pull it down.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Ivanti Patch's most valuable features are the patch module and the package distribution."

"We can set a maintenance window and push the patch."

"I like the product's Peer to Peer patching feature."

"The solution is a good product and I have heard that the interface is more friendly than that of Windows."

"The technical support from Ivanti is good."

"It is very easy to use, as well as extremely efficient and accurate."

"Both in terms of features and operations, this is a good solution."

"The most valuable features are device management and support for upgrading applications."

More Ivanti Neurons Patch for Intune pros

"This product made the job easy to do without having to go put hands on the machines."

"The ability to build scripts right on the deployment center itself, as well as building groups that take those scripts/task chains has been absolutely invaluable and one of the most important parts of my whole environment."

"The scripting part increases IT productivity because of the specialized software in our environments for students' courses. You need to use software which is not programmed by developers. A lot of software for building houses or other things is developed by normal guys, who do not have much skill in programming. When you need to install this type of software, it is very difficult. You have to install registry keys, etc. For that, it is very good to use the scripting part of this solution. So, you can automate this part as well."

"When vulnerabilities are exploited so much, it is nice to be able to quickly detect or deploy what is needed within our off-work hours or during work hours without a reboot."

"KACE has made our life much easier since we got off the Microsoft solution. The Microsoft solution was a lot harder to image over different ports and stuff. They would only have this one place where we could do all the imaging. Now, we have a whole building where we can image from. This means that we can image from our storage area, where we have a place to do our imaging. We can also image right at our desks, which is a lot easier."

"The most valuable feature of KACE is the mass package deployment. There are a lot of endpoint management solutions in the market. The way KACE responds is with the installation management feature, which is done in a very intelligent way, as well as scripting. It's wow. It's really wow. On top of that, there is a mass undeployment feature as well."

"Asset management is most valuable. It is essential for all customers. The other features are also useful, but asset management is most important."

"You don't have to be an advanced user. Rather, in terms of ease of use, this product is right where it needs to be."

More KACE Systems Management Appliance (SMA) pros

Cons

"Customers sometimes ask about non-existent features, and we pass these requests on to Ivanti."

"I would like to have better support for the application."

"I tried to be a partner of Ivanti and, from this vantage point, the quotes are, perhaps, a bit high."

"There are times when there is an update that causes some issues. These issues should be sorted out before the release."

"In terms of improvement, I would recommend better documentation. During the time I used it, there were issues with up-to-date patching, and the documentation around those specific errors was quite confusing."

"The reports have to show the compliance level of the patching, which Ivanti does not provide."

"The product's support and configuration need to improve. It needs to be more scalable."

"It's a difficult configuration because you need to install many servers in a location, and you have to install the primary server in the main location."

More Ivanti Neurons Patch for Intune cons

"Its dashboard needs improvement. Currently, there is no way to modify the dashboard. There should be more flexibility so that we can create views according to our use case."

"The solution needs to have the ability to push out managed feature updates from Microsoft in a more seamless way."

"I have complaints about smart label adaptation and because of this, I recommend a 24 to 48 hour bake-in period."

"The only hiccups we had were some power issues, where the box was a little under-powered early on."

"Imaging becomes a problem when you start to try to go beyond doing more than thirty or forty machines at a time. We initially tried to do that virtually and it just, it wouldn't work."

"I still need better communication about which processes are really due and which processes are currently being processed. According to the initial setup service provider, there is still no real management or overview on KACE where you can really see 100 percent of what is going on as well as what is going to be processed next and whether I can influence the overall process. It could really help me if I knew, e.g. exactly in 10 minutes my colleague will be supplied with this or that software. I haven't found this yet. If they could add this, that would be cool. It is still missing and I haven't yet found something like this."

"There should be a mini toolbox, like the competitors of KACE have, with the small features for KACE administrators. That would make their lives easier. If you are troubleshooting a specific endpoint, remote control is available as is Wake-on-LAN. But if you want to execute some commands, you have to use a third-party tool, the PS tool. If they would integrate those small things, it would make KACE more powerful."

"The customization of the interface needs improvement for things like end user tickets. While the functionality is good, some of that UI stuff does need improvement."

More KACE Systems Management Appliance (SMA) cons

Pricing and Cost Advice

"While the price is a bit high, it may be equitable with the features one gets with the product, such as that involving the interface."

"The solution is expensive compared to other products."

"The license can get expensive if you have a lot of nodes."

"For the one that works with SCCM, it is relatively inexpensive at $8 USD per node, yearly. The standalone product has two versions; the one that patches servers is about $45 USD annually and the version that patches workstations is about half that price at $22 USD."

"The solution is affordable."

"We buy consulting fees from Software Factory, then we pay extra for it."

"The cost of KACE has been relatively low compared to other systems. Even if those systems have the same cost, they do not do as much of the third-party patching that KACE natively does."

"We are also saving on the licensing fee, compared to other endpoint management solutions."

"It may be more expensive, but you get what you pay for."

"The pricing is fair."

"We need it, so we have to pay the price. It is what it is. If you need a gallon of milk, then you have to pay the price for it. You don't want to buy the cheap stuff. You want to buy the stuff that is organic and good for your body, which doesn't have all this other junk in it. You want it clean for your body. Quest has done that for our deployment and management systems."

"Some of the other solutions were just astronomical in price compared with KACE and didn't necessarily have the ease of use either. So, we chose Quest KACE for its easy-to-use features and cost."

"Based on other solutions that we had implemented, its pricing seems to be quite competitive. It is not inexpensive, but it is also not more expensive than any other solution. They have the standard licensing fees and support fees."

More KACE Systems Management Appliance (SMA) pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Government

Manufacturing Company

Non Profit

University

12%

Government

10%

Non Profit

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	4
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	20
Large Enterprise	15

Questions from the Community

What do you like most about Ivanti Patch for Windows?

We use the solution for security patching of Windows devices.

What needs improvement with Ivanti Patch for Windows?

In terms of improvement, I would recommend better documentation. During the time I used it, there were issues with up-to-date patching, and the documentation around those specific errors was quite ...

What advice do you have for others considering Ivanti Patch for Windows?

The only downside I found regarding technical support was the time zone difference. Since we are two hours behind, we occasionally had to wait until the next morning for assistance. I would rate th...

What is your experience regarding pricing and costs for Quest KACE Systems Management?

My experience with pricing, setup cost, and licensing for Quest KACE Systems Management Appliance (SMA) is that, hands down, it beat all of the others in simplicity and pricing.

What needs improvement with Quest KACE Systems Management?

I wish Quest KACE Systems Management Appliance (SMA) would have a top-down approach since we use orgs; currently, we have to go into each org to deploy applications when we need them all across the...

What is your primary use case for Quest KACE Systems Management?

My main use case for Quest KACE Systems Management Appliance (SMA) is to deploy applications and maintain security, and we use it day-to-day to handle those tasks. With Quest KACE Systems Managemen...

Ivanti Security Controls vs Ivanti Neurons Patch for Intune

Comparisons

Compared 35% of the time

Microsoft Configuration Manager vs Ivanti Neurons Patch for Intune

Compared 27% of the time

Microsoft Windows Server Update Services vs Ivanti Neurons Patch for Intune

Compared 20% of the time

ManageEngine Patch Manager Plus vs Ivanti Neurons Patch for Intune

Compared 18% of the time

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Microsoft Configuration Manager vs KACE Systems Management Appliance (SMA)

Compared 30% of the time

Microsoft Intune vs KACE Systems Management Appliance (SMA)

Compared 22% of the time

BigFix vs KACE Systems Management Appliance (SMA)

Compared 8% of the time

Red Hat Ansible Automation Platform vs KACE Systems Management Appliance (SMA)

Compared 8% of the time

ManageEngine Patch Manager Plus vs KACE Systems Management Appliance (SMA)

Compared 7% of the time

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Product Reports

Patch Management

Download Ivanti Neurons Patch for Intune product report

KACE Systems Management Appliance (SMA)

Download KACE Systems Management Appliance (SMA) product report

KACE Systems Management Appliance (SMA) report

Also Known As

Ivanti Patch for Windows, Patch for Windows, Shavlik Patch for Windows

Dell KACE Systems Management

Overview

Better protect against threats that stem from vulnerabilities in third-party applications.

Improve protection against threats that stem from vulnerabilities in third-party applications by extending Intune with risk-based third-party patch publishing – without any additional infrastructure.

Ivanti

KACE Systems Management Appliance offers integration capabilities, efficient image deployment, and comprehensive asset management. It supports centralized management across diverse devices and locations, simplifying IT processes and enhancing security.

KACE Systems Management Appliance provides single-pane visibility for endpoint management, mass software deployment, automated patch management, robust scripting, and detailed inventory tracking. It streamlines IT management and improves cyber-security compliance through remote software updates and centralized IT request handling. Despite struggles with scalability and the need for interface improvements, it enables efficient device imaging, script automation, and network management through detailed reporting. Organizations find it effective for software deployment, asset management, and endpoint monitoring, serving thousands of IoT devices and desktops.

What are the key features of KACE Systems Management Appliance?

Integration capabilities: Seamlessly connects with existing IT systems.
Efficient image deployment: Facilitates quick and effective distribution of system images.
Comprehensive asset management: Provides detailed tracking and management of IT assets.
User-friendly helpdesk: Simplifies handling IT requests and issues.
Automated patch management: Ensures devices are up-to-date with security patches.
Robust scripting: Allows for automation of complex IT tasks.
Detailed inventory tracking: Maintains accurate records of all IT assets.

What benefits should users expect from KACE Systems Management Appliance?

Simplified IT processes: Centralized management enhances operational efficiency.
Improved security: Streamlines cyber-security compliance through automated updates.
Flexibility in customizations: Adapts to specific IT environment needs.
Increased productivity: Efficient ticketing and reporting ease organizational operations.
Remote software updates: Ensures all devices are current, reducing security risks.

In healthcare, KACE Systems Management Appliance is used for maintaining device compliance and security standards. Educational institutions benefit from its capabilities to manage large numbers of endpoints across campuses. In finance, it aids in strict compliance requirements through automated patch management and detailed reporting. Retail sectors leverage its asset management features to streamline operations across numerous locations.

Quest Software

Sample Customers

Presbyterian Church

Waypoint, Mattos Filho, Meetic, Gems Education, Green Clinic HealthSystem, Service King

Ivanti Neurons Patch for Intune vs. KACE Systems Management Appliance (SMA)