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Ivanti Neurons Patch for Intune vs KACE Systems Management Appliance (SMA) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Ivanti Neurons Patch for In...
Ranking in Patch Management
15th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
11
Ranking in other categories
No ranking in other categories
KACE Systems Management App...
Ranking in Patch Management
9th
Average Rating
8.8
Reviews Sentiment
6.8
Number of Reviews
40
Ranking in other categories
Client Desktop Management (3rd), Endpoint Compliance (7th), Remote Monitoring and Management (RMM) (12th), Unified Endpoint Management (UEM) (10th)
 

Mindshare comparison

As of March 2026, in the Patch Management category, the mindshare of Ivanti Neurons Patch for Intune is 2.6%, up from 1.7% compared to the previous year. The mindshare of KACE Systems Management Appliance (SMA) is 3.6%, down from 5.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management Mindshare Distribution
ProductMindshare (%)
KACE Systems Management Appliance (SMA)3.6%
Ivanti Neurons Patch for Intune2.6%
Other93.8%
Patch Management
 

Featured Reviews

PA
IT Administrator at FPT Software Strategic Unit no 17
Keeping servers updated while encountering documentation issues and time zone delays in support
In terms of improvement, I would recommend better documentation. During the time I used it, there were issues with up-to-date patching, and the documentation around those specific errors was quite confusing. Sometimes I had to uninstall, reinstall, or engage technical support, which took a lot of time. It would be helpful if the documentation could easily help us fix bugs on our own.
MH
Server Administrator III at a university with 1,001-5,000 employees
Reliability and adaptability enable efficient application deployment and security management
The best features Quest KACE Systems Management Appliance (SMA) offers include the scripting function, which stands out to me because I can find specific needs and deploy the applications based on those needs. There was a time when scripting really saved me time by allowing me to find specific registry entries and modify them to patch security vulnerabilities. Scripting has saved us hundreds of hours over the years when patching these vulnerabilities compared to how we did it before. I really enjoy the security features that are enabled to deploy Microsoft and other vendor patches, which stand out to me as key functionalities.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can set a maintenance window and push the patch."
"I have found the interface and ease of use valuable features, and it is very easy to patch VMs and other systems, such as Linux, and we are able to do patches even without the internet manually."
"It is very easy to use, as well as extremely efficient and accurate."
"Both in terms of features and operations, this is a good solution."
"Both in terms of features and operations, this is a good solution."
"This product helps us to create a streamlined process and it is working as expected."
"I like the product's Peer to Peer patching feature."
"This is an extremely robust product, very easy to use, as well as extremely efficient and accurate, and most of our customers just set it and forget it while it does all of the automatic patching month after month."
"Using this solution saves us lots of time, especially when it comes to performing updates."
"It is easy to use and pretty intuitive, and because it has a graphical user interface and is easy to use, it really decreases the training time and increases our efficiency in implementing things."
"Asset management is most valuable. It is essential for all customers. The other features are also useful, but asset management is most important."
"Using KACE has definitely increased our overall IT productivity."
"We can get the majority of what we need with this product and do not have to spend money on something else."
"It paid for itself within the first month we had it, so the return on investment was incredible."
"From using KACE Systems Management Appliance (SMA), the main benefits I have seen are that if my organization has a thousand users and I plan to distribute software such as Adobe to all endpoints, by simply launching a script in KACE Systems Management Appliance (SMA), I can provide that software effectively."
"I like how when you click on the device, it shows you everything that has changed as well as the software versioning, and I am really enjoying the inventory aspect of it."
 

Cons

"The reports have to show the compliance level of the patching, which Ivanti does not provide."
"Ivanti Patch could be improved with better integration with other cloud solutions."
"The product's support and configuration need to improve. It needs to be more scalable."
"There are times when there is an update that causes some issues. These issues should be sorted out before the release."
"It's a difficult configuration because you need to install many servers in a location, and you have to install the primary server in the main location."
"I tried to be a partner of Ivanti and, from this vantage point, the quotes are, perhaps, a bit high."
"Customers sometimes ask about non-existent features, and we pass these requests on to Ivanti."
"The biggest problem that I have with technical support is that it is not regional and we are dealing with time differences."
"There are some of the patching solutions that it doesn't take care of for us, so we have to do those manually on the devices, and that's really the biggest thing."
"I have complaints about smart label adaptation and because of this, I recommend a 24 to 48 hour bake-in period."
"It could be designed a little bit more intuitively in terms of administration."
"Imaging becomes a problem when you start to try to go beyond doing more than thirty or forty machines at a time. We initially tried to do that virtually and it just, it wouldn't work."
"The problem is that it's harder to directly emulate a lot of the stuff that the group policies do, using the KACE solution."
"The software asset management functionality is an area that needs to be improved. It could be more automated because when connections need to be made, such as when I connected Adobe and my malware removed, the process was pretty much manual."
"There may be a good reason why some things are not easily able to be done, yet it needs work to compete with some of the other ticketing systems out there now."
"In terms of cost-effectiveness, considering a situation where I want to deploy KACE Systems Management Appliance (SMA) for just pushing updates, it is completely fine; however, apart from that, I do not find it particularly useful for daily scenarios."
 

Pricing and Cost Advice

"The solution is affordable."
"The license can get expensive if you have a lot of nodes."
"While the price is a bit high, it may be equitable with the features one gets with the product, such as that involving the interface."
"The solution is expensive compared to other products."
"For the one that works with SCCM, it is relatively inexpensive at $8 USD per node, yearly. The standalone product has two versions; the one that patches servers is about $45 USD annually and the version that patches workstations is about half that price at $22 USD."
"The product is reasonably priced."
"The pricing and licensing are good. It's worth it."
"We are a university. So, we have a very good price for the system. I think the price for the system is worth it because of the security patch management. The security patch management is very important for us. The price is very good for KACE SMA, the functionality you get, and the patch management."
"There are no costs in addition to the standard licensing fees."
"The pricing is great. It's billed annually and it's very reasonable."
"Licensing is very straightforward. They don't overcomplicate it. This is not a Cisco product where you have to have 30 different licenses just to open the box. It's pretty much set-and-forget. You pay an annual license... The cost is in the mid to upper range, but the ROI exceeds the outside cost, especially once you've had the system for a while."
"The pricing and licensing are absolutely fair."
"Licensing is done on a per device basis, so it's dependent on how many agents you've got installed."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Government
8%
Manufacturing Company
8%
Healthcare Company
6%
University
12%
Non Profit
9%
Government
9%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise4
Large Enterprise5
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise20
Large Enterprise16
 

Questions from the Community

What needs improvement with Ivanti Patch for Windows?
In terms of improvement, I would recommend better documentation. During the time I used it, there were issues with up-to-date patching, and the documentation around those specific errors was quite ...
What advice do you have for others considering Ivanti Patch for Windows?
The only downside I found regarding technical support was the time zone difference. Since we are two hours behind, we occasionally had to wait until the next morning for assistance. I would rate th...
What is your primary use case for Ivanti Patch for Windows?
The primary use case of Ivanti Neurons Patch for Intune ( /products/ivanti-neurons-patch-for-intune-reviews ) was primarily for updating all servers, ensuring that both main servers and production ...
What is your experience regarding pricing and costs for Quest KACE Systems Management?
My experience with pricing, setup cost, and licensing for Quest KACE Systems Management Appliance (SMA) is that, hands down, it beat all of the others in simplicity and pricing.
What needs improvement with Quest KACE Systems Management?
I wish Quest KACE Systems Management Appliance (SMA) would have a top-down approach since we use orgs; currently, we have to go into each org to deploy applications when we need them all across the...
What is your primary use case for Quest KACE Systems Management?
My main use case for Quest KACE Systems Management Appliance (SMA) is to deploy applications and maintain security, and we use it day-to-day to handle those tasks. With Quest KACE Systems Managemen...
 

Also Known As

Ivanti Patch for Windows, Patch for Windows, Shavlik Patch for Windows
Dell KACE Systems Management
 

Overview

 

Sample Customers

Presbyterian Church
Waypoint, Mattos Filho, Meetic, Gems Education, Green Clinic HealthSystem, Service King
Find out what your peers are saying about Ivanti Neurons Patch for Intune vs. KACE Systems Management Appliance (SMA) and other solutions. Updated: March 2026.
885,264 professionals have used our research since 2012.