AT&T Synaptic [EOL] vs SAP Commerce Cloud comparison

The compared AT&T and SAP solutions aren't in the same category. SAP is ranked #4 in P , with an average rating of 6.0, and holds a 6.4% mindshare. Additionally, 73% of SAP users are willing to recommend the solution.

AT&T Synaptic [EOL]

SAP Commerce Cloud

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73% willing to recommend

AT&T Synaptic [EOL]

SAP Commerce Cloud

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Executive SummaryUpdated on Oct 28, 2025

AT&T Synaptic [EOL] and SAP Commerce Cloud compete in the cloud services and commerce platform market. Data comparisons indicate SAP Commerce Cloud has an advantage due to its enhanced features and perceived value, although AT&T Synaptic [EOL] offers appealing pricing and support options.

Features: AT&T Synaptic [EOL] is known for robust cloud solutions and reliable performance. It offers notable features like scalability, high data availability, and secure infrastructure. SAP Commerce Cloud provides comprehensive commerce capabilities with advanced tools for product management, order processing, and customer experience optimization. Its feature set includes rich merchandising capabilities, personalization tools, and integrated analytics, generally surpassing AT&T Synaptic [EOL] in commerce functionalities.

Ease of Deployment and Customer Service: AT&T Synaptic [EOL] offers straightforward deployment with a focus on affordability and personalized assistance. It highlights ease of setup and consistent support. SAP Commerce Cloud provides flexible deployment options, including cloud and hybrid models, which enhance adaptability. Its customer service is robust, offering extensive support resources. Although both offer solid customer service, SAP Commerce Cloud provides broader deployment flexibility.

Pricing and ROI: AT&T Synaptic [EOL] is recognized for competitive setup costs, making it accessible to a wide range of businesses. It offers cost-effective entry-level pricing and scalability options. SAP Commerce Cloud, though requiring a higher initial investment, is chosen for its long-term ROI potential through comprehensive functionality and scalability. It is seen as cost-effective, aligning setup costs with potential returns over time due to its extensive offerings and scalability.

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

AT&T Synaptic [EOL]

Average Rating

0.0

Number of Reviews

Ranking in other categories

No ranking in other categories

SAP Commerce Cloud

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

eCommerce Platforms (4th)

Featured Reviews

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MichelaBruna

Digital Design Manager at a manufacturing company with 5,001-10,000 employees

Improving User Experience with Effective Platform Integration

Based on my experience with SAP Commerce Cloud, I have thoughts regarding data analysis and analytics; I know they have this feature because I've never seen it. When I ask my colleagues about data, they say they don't have it, so I may need to inform them that SAP Commerce Cloud has such a feature because they never have data about the e-commerce currently. The multi-languages and multi-currency features in SAP Commerce Cloud are useful for us because we have it cross-country, with an e-commerce presence in the US and another in Europe. Based on my experience, working with SAP Commerce Cloud can be a bit complex, considering what my colleagues say, but I haven't had direct experience with this. I rate SAP Commerce Cloud five out of ten.

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Comparison Review

it_user9726

Architect at a tech services company with 1,001-5,000 employees

Oct 5, 2013

WCS vs Hybris vs ATG - Feature Smackdown

They say "Beauty is in the eyes of the beholder", so if you are a purist in one of these technologies you would probably never agree to my comparison matrix, However these are my personal opinion, From my experience standpoint I have longest exposure to WCS Commerce Suite and the least with ATG…

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Top Industries

By visitors reading reviews

No data available

Manufacturing Company

15%

Computer Software Company

12%

Financial Services Firm

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	2
Large Enterprise	10

Questions from the Community

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What needs improvement with SAP Hybris Commerce?

The main issue for improvement with SAP Commerce Cloud is the UX/UI and the fact that it's difficult to change it because of technical constraints, which makes it insufficient as it currently exist...

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What is your primary use case for SAP Hybris Commerce?

My main use case is B2B commerce where we work on design improvement and new functionalities that the platform doesn't have out of the box.

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What is your experience regarding pricing and costs for SAP Hybris Commerce?

I don't know how to rate pricing for the product, as I'm not involved in that aspect.

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Comparisons

No data available

Salesforce Commerce Cloud vs SAP Commerce Cloud

Compared 16% of the time

Shopify vs SAP Commerce Cloud

Compared 11% of the time

Adobe Commerce vs SAP Commerce Cloud

Compared 11% of the time

HCL Digital Commerce vs SAP Commerce Cloud

Compared 6% of the time

Oracle ATG vs SAP Commerce Cloud

Compared 5% of the time

More SAP Commerce Cloud Competitors

Product Reports

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SAP Commerce Cloud

December 2025

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Also Known As

Synaptic

SAP Hybris Commerce, Hybris, SAP Hybris on AWS

Overview

AT&T Synaptic Hosting is a utility-based turnkey hosting solution for the applications driving your business. With this service, AT&T provides a complete, managed IT ecosystem for you to load and run your applications. You can take advantage of a fully on-demand infrastructure or combine it with dedicated components to meet specialized requirements. In addition, our designated support staff will work with you to select the right architecture for your business requirements and help to ensure that your internal and external processes have a hosting environment that’s as expandable and robust as you need.

AT&T

SAP Commerce Cloud offers a robust platform for multi-channel e-commerce operations, providing seamless integration and customization for both B2B and B2C clients, supporting multinational enterprises with multiple storefronts.

SAP Commerce Cloud enables efficient e-commerce processes with features like a comprehensive promotion engine, support for multi-currency operations, and seamless ERP and CRM integration. Its user-friendly interface and dashboards enhance efficiency, while the platform's ability to support fast deployment and customization meets the dynamic needs of global businesses. Despite its strong capabilities, users indicate areas for improvement, such as smoother cloud transitions, more microservices support, better UI/UX, and integration with SAP. Pricing and the complexity of the customization process are additional considerations, with a need for improved payment options and multi-browser compatibility.

What are the key features of SAP Commerce Cloud?

Multi-channel Integration: Seamless operations across different platforms.
Promotion Engine: Comprehensive tools for targeted promotions.
B2B and B2C Support: Facilitates varied business models.
Checkout and Payment Simplification: Streamlined for efficiency.
ERP and CRM Integration: Enhances business operations.

What ROI and benefits should be expected from SAP Commerce Cloud?

Agility and Customization: Rapid setup and tailored solutions.
International Operations: Supports global business needs.
User Efficiency: Enhanced performance with intuitive dashboards.
Seamless Transactions: Improved checkout experiences.

Industries leverage SAP Commerce Cloud for e-commerce enhancement, specifically utilizing it for streamlined product content management and integrating enhanced front-end interfaces like Angular. Hosting options on AWS or internally provide deployment flexibility. Agencies and freelancers collaborate with diverse clients, supplementing customer experience monitoring and web application integrations.

SAP

Sample Customers

Dolphin, EMC, NetApp, Panzura, Seven10, StoragePoint

NHS 24

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