ASG TMON vs OpenText Real User Monitoring comparison

The compared Rocket Software and OpenText solutions aren't in the same category. Rocket Software is ranked #2 in MM , with an average rating of 10.0, and holds a 12.0% mindshare in the category. OpenText is ranked #42 in APM , with an average rating of 7.7, and holds a 0.7% mindshare. Additionally, 100% of Rocket Software users are willing to recommend the solution, compared to 58% of OpenText users who would recommend it.

ASG TMON

Read 1 ASG TMON review

608 Views
602 Comparison Views

100% willing to recommend

OpenText Real User Monitoring

Read 11 OpenText Real User Monitoring reviews

1,220 Views
1,159 Comparison Views

58% willing to recommend

ASG TMON

OpenText Real User Monitoring

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between ASG TMON and OpenText Real User Monitoring based on real PeerSpot user reviews.

Find out what your peers are saying about Broadcom, Rocket Software, IBM and others in Mainframe Management.

To learn more, read our detailed Mainframe Management Report (Updated: March 2026).

Buyer's Guide

Mainframe Management

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ASG TMON

Average Rating

10.0

Number of Reviews

Ranking in other categories

Mainframe Management (2nd)

OpenText Real User Monitoring

Average Rating

6.6

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (42nd)

Mindshare comparison

While both are Application Lifecycle Management solutions, they serve different purposes. ASG TMON is designed for Mainframe Management and holds a mindshare of 12.0%, down 12.2% compared to last year.
OpenText Real User Monitoring, on the other hand, focuses on Application Performance Monitoring (APM) and Observability, holds 0.7% mindshare, up 0.2% since last year.

Mainframe Management Mindshare Distribution
Product	Mindshare (%)
ASG TMON	12.0%
BMC AMI Ops	20.9%
IBM OMEGAMON	18.8%
Other	48.3%

Mainframe Management

Application Performance Monitoring (APM) and Observability Mindshare Distribution
Product	Mindshare (%)
OpenText Real User Monitoring	0.7%
Dynatrace	6.0%
Datadog	5.2%
Other	88.1%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Roland Schiradin

CICS Sysprog DB2-Admin at ITZ

Easy to install and use with good support and

It's too early to say what improvements are needed, but I can only say we are happy with our decision to move to TMON. We haven't looked at the graphic tools so far, but they're on our to-do list for this year. We will see what happens after the move to Rocket Software. We haven't seen any missing information about our daily work and analysis of our production systems and applications. We're like it to be possible to move some more workload to our ZIIP processors to save us some billing for general workload.

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Yasir Amin

Sr. Solution Architect, Project Manager at a financial services firm with 5,001-10,000 employees

User-level monitoring with near-real-time analytics boosts service availability

The use case is about user-level monitoring and the availability of a service for a user. It's about whether the service is available, its performance, and the type of errors a user is receiving, from a user perspective The functions that Real User Monitor is intended for, which is to provide the…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The report writer in TMON is a very good add-on for batch reports which weren't available in OmegaMon/CICS."

"The reporting feature is good for us."

"Very easy to implement."

"The Real User Monitor, with its transaction and synthetic transaction monitoring, is the typical classic in APM cases when the customer would like to do transaction monitoring. Micro Focus scores better where the underlying infrastructure management is also covered by Micro Focus tools."

"Real User Monitor does its job, and that is why we have stayed with it for so many years."

"The most valuable feature is application performance monitoring."

"If you have an old-fashioned infrastructure with data center servers then this is a good solution for you."

"The technical support is good at resolving issues."

"Real User Monitor has made it easier to drill down and see how users connect to and use our website."

More OpenText Real User Monitoring pros

Cons

"We're like it to be possible to move some more workload to our ZIIP processors to save us some billing for general workload."

"Some issues with login errors."

"The diagnostics perspective, particularly in terms of the root cause analysis of failures, should be improved."

"The product needs more R&D to make it easier and more compatible with other software."

"Real User Monitor needs to cover more protocols to provide more in-depth information. It could also be better at monitoring voice-related traffic. There is currently no visibility in that channel."

"Most of the dashboards require a lot of configuration. We are not happy with the dashboard."

"Customer support needs to improve by bringing in more people who are knowledgeable about the tool, as there are very few left."

"One area to improve is the user interface, of course. The second one is their R&D has virtually stopped building a product roadmap."

"If it is a standalone solution, however, I would not recommend Micro Focus."

More OpenText Real User Monitoring cons

Pricing and Cost Advice

Information not available

"Not expensive."

"If I compare with other vendors, other vendors are more expensive"

"The price is approximately €30,000 ($35,500 USD) for the enterprise edition."

"Compared to other tools, OpenText Real User Monitoring is an expensive solution."

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Retailer

14%

Outsourcing Company

12%

Manufacturing Company

Construction Company

18%

Government

Performing Arts

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	3
Large Enterprise	7

Questions from the Community

What do you like most about ASG TMON?

The report writer in TMON is a very good add-on for batch reports which weren't available in OmegaMon/CICS.

See all answers

What is your experience regarding pricing and costs for ASG TMON?

We found that, in comparison, BMC and OmegeMon were expensive.

See all answers

What needs improvement with ASG TMON?

See all answers

What needs improvement with Micro Focus Real User Monitor?

The diagnostics perspective, particularly in terms of the root cause analysis of failures, should be improved. There needs to be more development in this area, as the support and the number of peop...

See all answers

What is your primary use case for Micro Focus Real User Monitor?

See all answers

What advice do you have for others considering Micro Focus Real User Monitor?

I rate the solution as nine. It is a good product. Everyone should have it as it is essential today, but choose the vendor accordingly. I'd rate the solution nine out of ten.

See all answers

Comparisons

IBM OMEGAMON vs ASG TMON

Compared 39% of the time

BMC AMI Ops vs ASG TMON

Compared 35% of the time

SYSVIEW Performance Intelligence vs ASG TMON

Compared 13% of the time

Rocket Software Mainframe vs ASG TMON

Compared 8% of the time

Tone Mainframe Management vs ASG TMON

Compared 5% of the time

More ASG TMON Competitors

LogicMonitor vs OpenText Real User Monitoring

Compared 11% of the time

Dynatrace vs OpenText Real User Monitoring

Compared 11% of the time

Splunk AppDynamics vs OpenText Real User Monitoring

Compared 8% of the time

Broadcom DX Application Performance Management vs OpenText Real User Monitoring

Compared 6% of the time

Honeycomb Enterprise vs OpenText Real User Monitoring

Compared 6% of the time

More OpenText Real User Monitoring Competitors

Product Reports

Buyer's Guide

Mainframe Management

March 2026

Download ASG TMON product report

Buyer's Guide

OpenText Real User Monitoring

March 2026

Download OpenText Real User Monitoring product report

Also Known As

TMON

Micro Focus Real User Monitor, Micro Focus RUM, HPE RUM

Overview

The ASG-TMON family of products offer a range of software products for the IBM z Systems platform. Power your critical business applications across the z/OS and z/VSE enterprise with ASG-TMON providing comprehensive products that monitor and manage the health, availability and performance of your system and subsystem resources. Each Performance Management module provides affordable, pragmatic options for ensuring that your business’s application investments continue to return value. Innovative integration between tools facilitates greater efficiencies for improving Mean Time To Resolution, MTTR. (https://www.asg.com/en/Products/Performance-Management.aspx)

Rocket Software

Real User Monitoring (RUM) an End user monitoring that gives you visibility into user behavior for fast, targeted problem resolution. It monitors the performance and availability of business-critical application services for all users at all locations all the time. It automatically discovers underlying infrastructure and classifies user actions - giving you instant visibility into session and whole service health over web, cloud, and mobile user experience. It allows you to trace user experience across tiers, capture live sessions, see where customers clicked, measure response times, and see pages that caused problems. And you can easily capture and replay user sessions to create test scripts that reflect real user behavior. All this data gives you new ability to analyze which application transactions your users are performing and what application response they are experiencing. RUM currently supports over 20 application protocols and applications such as SAP, Citrix, and native mobile application monitoring on Android.

OpenText

Sample Customers

Bank of Tokyo, Vodafone, Westar Energy Inc.

Avea, Maccabi Healthcare Services, TEB

Find out what your peers are saying about Broadcom, Rocket Software, IBM and others in Mainframe Management. Updated: March 2026.

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