ASG TMON vs OpenText Real User Monitoring comparison

The compared Rocket Software and OpenText solutions aren't in the same category. Rocket Software is ranked #2 in MM , with an average rating of 10.0, and holds a 13.1% mindshare in the category. OpenText is ranked #45 in APM , with an average rating of 7.7, and holds a 0.2% mindshare. Additionally, 100% of Rocket Software users are willing to recommend the solution, compared to 58% of OpenText users who would recommend it.

ASG TMON

Read 1 ASG TMON review

489 Views
385 Comparison Views

100% willing to recommend

OpenText Real User Monitoring

Read 11 OpenText Real User Monitoring reviews

444 Views
309 Comparison Views

58% willing to recommend

ASG TMON

OpenText Real User Monitoring

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ASG TMON

Average Rating

10.0

Number of Reviews

Ranking in other categories

Mainframe Management (2nd)

OpenText Real User Monitoring

Average Rating

6.6

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (45th)

Mindshare comparison

While both are Application Lifecycle Management solutions, they serve different purposes. ASG TMON is designed for Mainframe Management and holds a mindshare of 13.1%, up 11.5% compared to last year.
OpenText Real User Monitoring, on the other hand, focuses on Application Performance Monitoring (APM) and Observability, holds 0.2% mindshare, down 0.2% since last year.

Mainframe Management

Application Performance Monitoring (APM) and Observability

Featured Reviews

Roland Schiradin

CICS Sysprog DB2-Admin at ITZ

Easy to install and use with good support and

It's too early to say what improvements are needed, but I can only say we are happy with our decision to move to TMON. We haven't looked at the graphic tools so far, but they're on our to-do list for this year. We will see what happens after the move to Rocket Software. We haven't seen any missing information about our daily work and analysis of our production systems and applications. We're like it to be possible to move some more workload to our ZIIP processors to save us some billing for general workload.

Read full review

Aphiwat Leetavorn.

CTO at Marco Technology

Offers back-end monitoring, so it can analyze user experience but when customers change the software or version, this tool is quite sensitive

Real User Monitoring tools help proactively identify problems before they become critical by monitoring thresholds. There is a threshold and an SOA threshold. For example, it starts to go yellow, and if it becomes red, the system will crash. When it starts to become yellow (Threshold Approaching), we have to resolve it. This is the same case where we'll know what happened before it's too late. So we can make an early decision to prevent it, maybe by kicking some users off the system before it crashes.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The report writer in TMON is a very good add-on for batch reports which weren't available in OmegaMon/CICS."

"The reporting feature is good for us."

"Real User Monitoring tools help proactively identify problems before they become critical by monitoring thresholds. There is a threshold and an SOA threshold."

"With the solution, you can easily access any issues in your infrastructure."

"Very easy to implement."

"The Real User Monitor, with its transaction and synthetic transaction monitoring, is the typical classic in APM cases when the customer would like to do transaction monitoring. Micro Focus scores better where the underlying infrastructure management is also covered by Micro Focus tools."

"The technical support is good at resolving issues."

"It is a good product."

"The most valuable feature is application performance monitoring."

More OpenText Real User Monitoring pros

Cons

"We're like it to be possible to move some more workload to our ZIIP processors to save us some billing for general workload."

"The diagnostics perspective, particularly in terms of the root cause analysis of failures, should be improved."

"Customer support needs to improve by bringing in more people who are knowledgeable about the tool, as there are very few left."

"We would like to see support for non-Windows environments."

"Everybody is moving away from traffic and installing agents on the application to do the job, but Micro Focus is using traditional ways to collect the traffic. They should change their architecture completely."

"One area to improve is the user interface, of course. The second one is their R&D has virtually stopped building a product roadmap."

"The solution's technical support presents a lot of issues with too many delays."

"The product needs more R&D to make it easier and more compatible with other software."

"Real User Monitor needs to cover more protocols to provide more in-depth information. It could also be better at monitoring voice-related traffic. There is currently no visibility in that channel."

More OpenText Real User Monitoring cons

Pricing and Cost Advice

Information not available

"Compared to other tools, OpenText Real User Monitoring is an expensive solution."

"The price is approximately €30,000 ($35,500 USD) for the enterprise edition."

"Not expensive."

"If I compare with other vendors, other vendors are more expensive"

See which vendors are best for you

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Top Industries

By visitors reading reviews

Financial Services Firm

27%

Computer Software Company

16%

Healthcare Company

11%

Government

Financial Services Firm

29%

Government

10%

Energy/Utilities Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about ASG TMON?

The report writer in TMON is a very good add-on for batch reports which weren't available in OmegaMon/CICS.

See all answers

What is your experience regarding pricing and costs for ASG TMON?

We found that, in comparison, BMC and OmegeMon were expensive.

See all answers

What needs improvement with ASG TMON?

See all answers

What needs improvement with Micro Focus Real User Monitor?

The diagnostics perspective, particularly in terms of the root cause analysis of failures, should be improved. There needs to be more development in this area, as the support and the number of peop...

See all answers

What is your primary use case for Micro Focus Real User Monitor?

The use case is about user-level monitoring and the availability of a service for a user. It's about whether the service is available, its performance, and the type of errors a user is receiving, f...

See all answers

What advice do you have for others considering Micro Focus Real User Monitor?

I rate the solution as nine. It is a good product. Everyone should have it as it is essential today, but choose the vendor accordingly. I'd rate the solution nine out of ten.

See all answers

Comparisons

IBM Tivoli OMEGAMON vs ASG TMON

Compared 50% of the time

BMC MainView vs ASG TMON

Compared 27% of the time

Rocket Software Mainframe vs ASG TMON

Compared 13% of the time

SYSVIEW Performance Intelligence vs ASG TMON

Compared 11% of the time

More ASG TMON Competitors

OpenText SiteScope vs OpenText Real User Monitoring

Compared 100% of the time

More OpenText Real User Monitoring Competitors

Product Reports

No data available

Buyer's Guide

OpenText Real User Monitoring

April 2025

Download OpenText Real User Monitoring product report

Also Known As

TMON

Micro Focus Real User Monitor, Micro Focus RUM, HPE RUM

Overview

The ASG-TMON family of products offer a range of software products for the IBM z Systems platform. Power your critical business applications across the z/OS and z/VSE enterprise with ASG-TMON providing comprehensive products that monitor and manage the health, availability and performance of your system and subsystem resources. Each Performance Management module provides affordable, pragmatic options for ensuring that your business’s application investments continue to return value. Innovative integration between tools facilitates greater efficiencies for improving Mean Time To Resolution, MTTR. (https://www.asg.com/en/Products/Performance-Management.aspx)

Rocket Software

Real User Monitoring (RUM) an End user monitoring that gives you visibility into user behavior for fast, targeted problem resolution. It monitors the performance and availability of business-critical application services for all users at all locations all the time. It automatically discovers underlying infrastructure and classifies user actions - giving you instant visibility into session and whole service health over web, cloud, and mobile user experience. It allows you to trace user experience across tiers, capture live sessions, see where customers clicked, measure response times, and see pages that caused problems. And you can easily capture and replay user sessions to create test scripts that reflect real user behavior. All this data gives you new ability to analyze which application transactions your users are performing and what application response they are experiencing. RUM currently supports over 20 application protocols and applications such as SAP, Citrix, and native mobile application monitoring on Android.

OpenText

Sample Customers

Bank of Tokyo, Vodafone, Westar Energy Inc.

Avea, Maccabi Healthcare Services, TEB

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