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ARIS BPA vs Camunda vs Pega Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
ARIS BPA improves operational resilience, transparency, and stakeholder alignment, offering significant time savings and enhanced management understanding.
Sentiment score
7.8
Camunda enhances financial companies' efficiency and cost-effectiveness with streamlined processes, reusable code, and reduced operational expenses.
Sentiment score
7.6
Pega Platform boosts efficiency, revenue, and ROI up to 80% through improved processes, automation, and quick digital transformation.
 

Customer Service

Sentiment score
6.6
ARIS BPA technical support is praised for responsiveness, though improvements in communication and complex issue handling are needed.
Sentiment score
6.2
Camunda's customer service is praised for engineer support but has mixed reviews on responsiveness, knowledge center, and pricing.
Sentiment score
6.8
Pega Platform's customer support receives mixed reviews; premium service users report higher satisfaction but slower response for critical issues.
The consultants are fine, however, reliance on single experts for modules can be risky.
AWS provides the best support, followed by Microsoft, and then Google.
They provide better support for the enterprise edition.
The technical support from Pega is very low, rating a one or two out of ten.
I never needed support from the platform standpoint, but if additional features are required, we have regular meetings with the product team for feedback.
Pega's technical support team is very helpful.
 

Scalability Issues

Sentiment score
7.6
ARIS BPA is scalable and flexible, supporting cloud-based growth across industries despite its cost considerations, accommodating various deployments.
Sentiment score
6.9
Camunda provides scalable solutions with technologies like Spring Boot and Kubernetes, though database configuration may present challenges for some users.
Sentiment score
7.6
Pega Platform is scalable across industries with some performance challenges, requiring robust infrastructure and strategic capacity planning.
For user scalability, it is a matter of licenses, while functional scalability is supported and easy to implement.
Camunda offers a high level of scalability, especially when using its SaaS model, which manages and scales implementations automatically.
It allows for easy scaling, especially with ECS service configurations.
 

Stability Issues

Sentiment score
7.2
ARIS BPA is stable, with challenges in large environments; users appreciate performance improvements and responsive support.
Sentiment score
7.8
Camunda is praised for stability and reliability, with minor integration challenges and occasional bugs, rated 7-10 by users.
Sentiment score
7.7
Pega Platform is generally stable and reliable, but high task volumes or configurations can cause occasional glitches.
The stability of ARIS BPM is quite strong, rated eight out of ten.
There haven't been any significant outages in my experience with Camunda.
 

Room For Improvement

ARIS BPA is criticized for high costs, complexity, and integration challenges, needing significant training and better user interface.
Camunda's platform faces user dissatisfaction due to poor user-friendliness, documentation, performance, and costly licensing, needing significant improvements.
Users report Pega Platform's complexity, UI issues, and limited customization, seeking improved AI, better support, and enhanced integration.
Software AG could improve this by making the database more open.
More open documentation would be beneficial to understand the deployment process better and facilitate easier setup.
There is an issue where, in some situations, I need to scale up by observing both CPU and memory usage of containers, yet under the current options available at Amazon, this is not possible.
Pega introduced Constellation, which allows a user to build a more engaging visual experience.
My learning curve in robotics has been challenging.
 

Setup Cost

ARIS BPA's high cost is justified for large enterprises, offering flexible options and extensive features with negotiable terms.
Camunda provides cost-effective enterprise licenses, though costs can rise with usage, posing concerns for smaller companies.
Pega Platform is costly for small businesses, offering scalable features and negotiable pricing, ideal for large enterprises.
For some services, such as hosting databases, Google is really expensive.
There is a licensing cost for using the SaaS model and Enterprise edition of Camunda.
The pricing is expensive, and this is an issue.
Pega is priced higher than open-source options like Flowable but is suitable for large-scale industries like banking and insurance.
 

Valuable Features

ARIS BPA features a centralized repository, robust analytics, integration options, customizable methods, and supports notations like BPMN and EPC.
Camunda offers flexible, lightweight architecture supporting BPMN, CMMN, and DMN, with user-friendly, non-programmer interfaces and seamless integration.
Pega Platform offers rapid deployment, strong integration, and flexible workflows with extensive functionalities for diverse industry needs.
The maintenance capabilities of ARIS BPM and the strong underlying database are particularly valuable.
ECS also allows for horizontal scalability with thresholds that can be configured for CPU or memory.
Management capabilities such as dashboards.
Pega Platform is excellent for enterprise-level solutions with integrations to entire systems, including case management, service orchestration, CRM, decision-making capabilities, digital process automation, and AI-driven functionalities.
 

Mindshare comparison

As of May 2025, in the Business Process Management (BPM) category, the mindshare of ARIS BPA is 5.0%, down from 5.4% compared to the previous year. The mindshare of Camunda is 20.9%, down from 21.1% compared to the previous year. The mindshare of Pega Platform is 5.6%, down from 6.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Libor Černý - PeerSpot reviewer
I can usually find an answer to my issue on ARIS Community
From the start, there were some difficulties on how to create outputs since there wasn't a repository tool in version 6. However, in version 7, there has been a tool for creating standards for a company, and that tool has been very intuitive. While I have been using this tool for several years, other people just starting to use it find the learning curve steep. This tool is very robust and accommodates many roles, where people can participate from compliance, IT designers, etc. This can create problems for users who have no experience with similar tools. It took me a year before I felt comfortable with this tool, because when I came from university it was the first or second tool that I worked on. It took me a year to run every feature or use it for every possibility since this tool is very robust. We sometimes have to create the link to the server and the repository twice because it is deleted once for some unknown reason. Though, this is not a big problem. There should be a more intuitive tool when creating reports.
Joscelyn Jean - PeerSpot reviewer
Open-source, easy to define new processes, and easy to transition to new business process definitions
We're trying to put the people from the business to do it. We are using APIs, and we have open APIs to define our APIs and the request-response that each call requires and sends. So, to base the mapping on that, there was nothing to help. I know that with some tools, such as Oracle tools, you can see the input and expected output. With drag and drop, you can take one property from the left and drag it to the right, and it does all the mapping itself, but that's not the case with Camunda. So, for me, this is something that can be improved. If you stick to the basics, it can be pretty easy. If you need to extend, as we did with custom plugins, this is rather hard because the documentation is not that great. Everything is there. It is an open-source tool, and we had access to classes and documentation, but there was no great explanation on how to use them. There were also not many examples. It was pretty hard to go this way, but if you stick with the basic functionality, it is a great and easy tool. Another thing that we struggled with has already been fixed. They now offer a SaaS version of Camunda. We struggled a little bit with how to deploy Camunda in our infrastructure. The way it was designed was that the database can easily become a performance bottleneck. It is something that they could improve. They can provide more examples of how to implement a scalable solution using Camunda.
Mallik-Kesavaraju - PeerSpot reviewer
Significantly improves the overall cycle time, and offers robotic automation, and the BPM workflow
The extensive availability of ready-made gadgets in Pega BPM is a double-edged sword. While it offers convenience, it also leads to a steeper learning curve. Our developers and business analysts need to invest significant time and effort to fully understand and utilize the platform's capabilities. In essence, it's a complex product that demands a deep understanding to be used effectively. So, it cuts both ways. This complexity can be both an advantage and a disadvantage, depending on the user's expertise. So, the learning curve is pretty high! So, it's very good if you are a professional user, but you need to be a really good professional user to use this solution effectively.
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
12%
Manufacturing Company
10%
Government
9%
Financial Services Firm
27%
Computer Software Company
14%
Government
6%
Manufacturing Company
6%
Financial Services Firm
28%
Computer Software Company
12%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ARIS BPA?
The most valuable features of ARIS BPA are its flexibility and reporting.
What is your experience regarding pricing and costs for ARIS BPA?
Pricing for ARIS BPA is average, not cheap or expensive. It's cost-effective and worth the money we pay.
What needs improvement with ARIS BPA?
I find it difficult to access the database as I want with direct querying. I must write scripts, which requires speci...
How does Bonita compare with Camunda Platform?
One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With B...
Which do you prefer - Appian or Camunda Platform?
Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with...
Which would you choose - Camunda Platform or Apache Airflow?
Camunda Platform allows for visual demonstration and presentation of business process flows. The flexible Java-based ...
Is Pega BPM easy to work with and can beginners utilize this software?
You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in ...
Have you encountered any issues while using Pega BPM and were you assisted by the company?
My company has been using this tool for years and the only issue we have had, if you can call it that, was while sett...
When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?
Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of y...
 

Comparisons

 

Also Known As

ARIS, ARIS BPM
Camunda BPM
Pega BPM, Pegasystems, SmartBPM, PegaRULES
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.
24 Hour Fitness, Accruent, AT&T Inc., Atlassian, CSS Insurance, Deutsche Telekom, Generali, Provinzial NordWest Insurance Services, Swisscom AG, U.S. Department of Veterans Affairs, VHV Group, Zalando
The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
Find out what your peers are saying about Camunda, Apache, Automation Anywhere and others in Business Process Management (BPM). Updated: May 2025.
852,780 professionals have used our research since 2012.