We performed a comparison between ArcSight Logger and Rapid7 InsightOps based on real PeerSpot user reviews.
Find out in this report how the two Log Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The log digestion features from threat intelligence platforms like Recorded Future or Talos are valuable."
"We check a lot of logs in ArcSight Logger because we're running a massive database platform."
"In terms of ArcSight Logger's most valuable feature, it is their scalability. ArcSight's real advantage is its scalability because they have two layers, including the logger layer."
"I am impressed with the product's ability to pick up logs. It also has UEBA which has reduced the time to take charge of the events."
"The most valuable feature is the search capability, which is simple to use."
"It's a robust, mature product and you can do some really complex operations and analytics."
"The most valuable feature is the level of detail that you can see about certain events, even when they do not come up in the console."
"Some of the most valuable features I really appreciate are the performance, how quick the solution is, and how easy it is to create a query."
"Integration of InsightOps with other tools, especially SIEM solutions, has generally improved operational efficiency."
"The most valuable feature of Rapid7 InsightOps is the search functionality."
"It has the ability to alert and track logs from different sources."
"The ability to browse logs from multiple sources at the same time really speeds up root cause analysis."
"We can save logs as plain text."
"You have limited reporting capabilities and I wouldn't choose ArcSight Logger for this purpose."
"I think the ArcSight team should try to simplify legacy products for the customers, because that product is not easy to use or to work with. It needs more more competency or appeal to use. We hope Micro Focus is trying to resolve this."
"The solution could be improved in maintenance settings."
"We have had problems with archiving."
"It's not a new product and is a bit complex. So, it requires a person dedicated to working on it and to know about it in and out. It is a huge product, and the search operation is a bit complicated for a new user or someone who has not used it for long. So for that person, it becomes a bit difficult."
"The speed of Logger indexing and searching for certain bugs for some queries that we provide could be improved. It can handle a huge number of logs but it can be improved."
"I would rate the technical support only 5 out of 10. The technical support is not satisfactory."
"The initial setup was a little bit complex."
"Improvement is needed in the dashboard of InsightOps, especially for less technical users."
"Since I used the beta, improvements are to be expected. The dashboard options could have been clearer, but I believe it is more a problem with the limited documentation available at the time."
"There are a few things I would like to do with a few more complex queries which I am not able to do right now, because it is a SaaS solution."
"The solution takes a little bit of time when we load the website for the first time."
"Rapid7 InsightOps could improve by making the search query better. There are times when the search query is broken and it does not find anything."
ArcSight Logger is ranked 29th in Log Management with 30 reviews while Rapid7 InsightOps is ranked 35th in Log Management with 9 reviews. ArcSight Logger is rated 7.8, while Rapid7 InsightOps is rated 8.8. The top reviewer of ArcSight Logger writes "A scalable and stable solution that enables users to see all the event logs in one place". On the other hand, the top reviewer of Rapid7 InsightOps writes "Useful search functionality, easy to use, and reliable". ArcSight Logger is most compared with Splunk Enterprise Security, IBM Security QRadar, Elastic Security, Wazuh and LogRhythm SIEM, whereas Rapid7 InsightOps is most compared with Wazuh, Datadog, New Relic, Splunk Enterprise Security and Dynatrace. See our ArcSight Logger vs. Rapid7 InsightOps report.
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