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ArcSight Logger vs Rapid7 InsightOps comparison

OpenText and Rapid7 are both solutions in the Log Management category. OpenText is ranked #26 with an average rating of 7.0, while Rapid7 is ranked #25 with an average rating of 9.0. OpenText holds a 0.7% mindshare in Log Management, compared to Rapid7’s 0.4% mindshare. Additionally, 81% of OpenText users are willing to recommend the solution, compared to 100% of Rapid7 users who would recommend it.
ArcSight Logger
Read 32 ArcSight Logger reviews
  • 1,201 Views
  • 1,201 Comparison Views
81% willing to recommend
Rapid7 InsightOps
Read 10 Rapid7 InsightOps reviews
  • 705 Views
  • 649 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

ArcSight Logger and Rapid7 InsightOps compete in the security information and event management space. Rapid7 InsightOps seems to have the upper hand due to its modern capabilities and cost-efficient offerings.

Features: ArcSight Logger offers scalability, detailed log management, and robust support. Rapid7 InsightOps features intuitive analytics, seamless third-party integrations, and a user-friendly interface.

Room for Improvement: ArcSight Logger needs improved system performance, advanced analytical functionalities, and streamlined user experience. Rapid7 InsightOps requires customizable reporting, enhanced automation, and a more flexible dashboard.

Ease of Deployment and Customer Service: ArcSight Logger's deployment is complex and resource-intensive, with commendable customer support. Rapid7 InsightOps is straightforward to deploy with responsive support and ease of use post-deployment.

Pricing and ROI: ArcSight Logger is a high-cost solution with mixed ROI feedback for smaller businesses. Rapid7 InsightOps offers competitive pricing and satisfactory ROI, emphasizing efficiency and comprehensive features.

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To learn more, read our detailed ArcSight Logger vs. Rapid7 InsightOps Report (Updated: September 2025).
Buyer's Guide
ArcSight Logger vs. Rapid7 InsightOps
September 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ArcSight Logger
Ranking in Log Management
26th
Average Rating
7.6
Reviews Sentiment
5.8
Number of Reviews
32
Ranking in other categories
No ranking in other categories
Rapid7 InsightOps
Ranking in Log Management
25th
Average Rating
9.0
Reviews Sentiment
6.5
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Log Management category, the mindshare of ArcSight Logger is 0.7%, down from 0.9% compared to the previous year. The mindshare of Rapid7 InsightOps is 0.4%, down from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Market Share Distribution
ProductMarket Share (%)
Rapid7 InsightOps0.4%
ArcSight Logger0.7%
Other98.9%
Log Management
 

Featured Reviews

Nagendra Nekkala. - PeerSpot reviewer
A scalable and stable solution that enables users to see all the event logs in one place
The technical support team is very slow. The support persons do not take prompt action. They take too much time to implement new changes. Even if we tell them that we are not able to get critical logs, they take almost three to four days to provide a resolution. The support is not good.
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Karthick Selvam - PeerSpot reviewer
A cloud solution to collect and analyse logs with timely support
We should understand the basic concepts of Rapid7 InsightOps. We are using Rapid7 InsightOps to collect and analyze data. We need to ensure that our environment is suitable before proceeding. The solution is user-friendly and support all environment like Linux, Windows, CentOS, etc. It is suitable for all. Overall, I rate the solution a nine out of ten.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's a brilliant log collection tool, and it can handle hundreds of thousands of servers in a single shot to ingest the data."
"The most valuable feature is the level of detail that you can see about certain events, even when they do not come up in the console."
"ArcSight provides the basic information that we want."
"ArcSight Logger is very stable and useful for customers."
"We check a lot of logs in ArcSight Logger because we're running a massive database platform."
"The ESM use cases are the most valuable. It enables us to use the big data collection inside our company. We are able to create use cases for whatever it suits and I find that the most interesting part of any SIEM solution."
"In our country we are a little bit private in terms of solutions, so we are just starting to use the basic data capture. Now some users can start to use additional features that come with Micro Focus ArcSight like user behavior analytics for investigating."
"The machine learning is a good feature."
More ArcSight Logger pros
"The most valuable feature of Rapid7 InsightOps is the search functionality."
"Integration of InsightOps with other tools, especially SIEM solutions, has generally improved operational efficiency."
"We can save logs as plain text."
"The machine learning algorithms in Rapid7 InsightIDR for threat detection work quite effectively as part of the user entity behavior analytic model, allowing us to focus group normal typical behavior of users and then turn on the rule to spot any unexpected behavior."
"It has the ability to alert and track logs from different sources."
"The ability to browse logs from multiple sources at the same time really speeds up root cause analysis."
 

Cons

"It's not a new product and is a bit complex. So, it requires a person dedicated to working on it and to know about it in and out. It is a huge product, and the search operation is a bit complicated for a new user or someone who has not used it for long. So for that person, it becomes a bit difficult."
"I think the ArcSight team should try to simplify legacy products for the customers, because that product is not easy to use or to work with. It needs more more competency or appeal to use. We hope Micro Focus is trying to resolve this."
"I would like to see better scheduling in the next release of this solution."
"We have had problems with archiving."
"I had some latency issues for two months. I had to increase our storage capacity significantly to reduce the latency."
"The product's connectors should work better and the user manuals need an update."
"The next release should have AI capabilities."
"The initial setup was a little bit complex."
More ArcSight Logger cons
"Rapid7 InsightOps could improve by making the search query better. There are times when the search query is broken and it does not find anything."
"The solution takes a little bit of time when we load the website for the first time."
"Since I used the beta, improvements are to be expected. The dashboard options could have been clearer, but I believe it is more a problem with the limited documentation available at the time."
"There are a few things I would like to do with a few more complex queries which I am not able to do right now, because it is a SaaS solution."
"Improvement is needed in the dashboard of InsightOps, especially for less technical users."
 

Pricing and Cost Advice

"The pricing is quite harsh."
"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."
"I would rate the product a seven out of ten since it's an enterprise product."
"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."
"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."
"We have a lifetime license, so we don't pay a monthly fee."
"ArcSight is an expensive solution."
"It's not cheap at all as it's a big product and has been in the market for quite some time now."
"The product is cheap."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
11%
Government
8%
Educational Organization
7%
Computer Software Company
14%
Manufacturing Company
10%
Construction Company
9%
Media Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise10
Large Enterprise16
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What do you like most about ArcSight Logger?
We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.
See all answers
What is your experience regarding pricing and costs for ArcSight Logger?
The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.
See all answers
What needs improvement with ArcSight Logger?
This decision is made by higher management as they don't want to have multiple solutions for one solution. ArcSight Logger themselves don't provide good support, but companies such as ours provide ...
See all answers
What do you like most about Rapid7 InsightOps?
Integration of InsightOps with other tools, especially SIEM solutions, has generally improved operational efficiency.
See all answers
What needs improvement with Rapid7 InsightOps?
In my opinion, there are no specific areas of Rapid7 InsightIDR that need improvement because all solutions in the SIEM market, including InsightOps and its competitors, are doing the same things b...
See all answers
What is your primary use case for Rapid7 InsightOps?
The usual use cases for Rapid7 InsightOps that I work with are to meet standard requirements such as PCI DSS and ISO standards, collecting data and protecting event logs. Rapid7 InsightOps plays a ...
See all answers
 

Comparisons

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Compared 14% of the time
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Compared 5% of the time
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Compared 31% of the time
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Compared 24% of the time
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IBM Security QRadar vs Rapid7 InsightOps
Compared 14% of the time
Splunk Enterprise Security vs Rapid7 InsightOps Logo
Splunk Enterprise Security vs Rapid7 InsightOps
Compared 13% of the time
Dynatrace vs Rapid7 InsightOps Logo
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Product Reports

Buyer's Guide
ArcSight Logger
October 2025
ArcSight Logger reportDownload ArcSight Logger product report
Buyer's Guide
Rapid7 InsightOps
September 2025
Rapid7 InsightOps reportDownload Rapid7 InsightOps product report
 

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger
InsightOps, Logentries
 

Overview

HPE ArcSight Data Platform (ADP) offers a future-ready data solution that enriches data in real time and supports open standards for better threat detection. Using security data connectors, ADP collects data and enriches it in real-time to give analysts organized information that can be acted upon instantly.
OpenText

Rapid7 InsightOps is the next evolution of the Logentries log management technology, combining cloud-based log centralization with IT asset search to make log management fast and easy.

As a cloud-based solution, InsightOps eliminates the need for managing and maintaining your log management technology. With a 5-minute setup, out-of-the-box analytics and visual search capabilities that eliminates the need to learn a new query language, InsightOps is the easiest log management solution available.

To start a free 30-day trial of InsightOps, visit rapid7.com/insightops

Rapid7
 

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa
Trimble Navigation Limited
Buyer's Guide
ArcSight Logger vs. Rapid7 InsightOps
September 2025
Free Report: ArcSight Logger vs. Rapid7 InsightOps
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