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ArcSight Logger vs Rapid7 InsightOps comparison

OpenText and Rapid7 are both solutions in the Log Management category. OpenText is ranked #31 with an average rating of 6.7, while Rapid7 is ranked #26 with an average rating of 9.5. OpenText holds a 0.8% mindshare in Log Management, compared to Rapid7’s 0.4% mindshare. Additionally, 80% of OpenText users are willing to recommend the solution, compared to 100% of Rapid7 users who would recommend it.
ArcSight Logger
Read 31 ArcSight Logger reviews
  • 1,469 Views
  • 1,332 Comparison Views
80% willing to recommend
Rapid7 InsightOps
Read 9 Rapid7 InsightOps reviews
  • 684 Views
  • 609 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

ArcSight Logger and Rapid7 InsightOps compete in the security information and event management space. Rapid7 InsightOps seems to have the upper hand due to its modern capabilities and cost-efficient offerings.

Features: ArcSight Logger offers scalability, detailed log management, and robust support. Rapid7 InsightOps features intuitive analytics, seamless third-party integrations, and a user-friendly interface.

Room for Improvement: ArcSight Logger needs improved system performance, advanced analytical functionalities, and streamlined user experience. Rapid7 InsightOps requires customizable reporting, enhanced automation, and a more flexible dashboard.

Ease of Deployment and Customer Service: ArcSight Logger's deployment is complex and resource-intensive, with commendable customer support. Rapid7 InsightOps is straightforward to deploy with responsive support and ease of use post-deployment.

Pricing and ROI: ArcSight Logger is a high-cost solution with mixed ROI feedback for smaller businesses. Rapid7 InsightOps offers competitive pricing and satisfactory ROI, emphasizing efficiency and comprehensive features.

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To learn more, read our detailed ArcSight Logger vs. Rapid7 InsightOps Report (Updated: April 2025).
Buyer's Guide
ArcSight Logger vs. Rapid7 InsightOps
April 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ArcSight Logger
Ranking in Log Management
31st
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
31
Ranking in other categories
No ranking in other categories
Rapid7 InsightOps
Ranking in Log Management
26th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Log Management category, the mindshare of ArcSight Logger is 0.8%, down from 1.1% compared to the previous year. The mindshare of Rapid7 InsightOps is 0.4%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

Geraldo Freitas - PeerSpot reviewer
Enhances our security incident investigation but not good for correlation
Investigation is good when you know what you want to search for in Logger. The most difficult part is parsing the logs and configuring the parsers. For investigation, it's good. For correlation, it's not good. We use Sentinel, and Sentinel has pre-built use cases that are much easier to configure. So, it enhances our security incident investigation. We have inbound integration, but configuring the parsers is sometimes very difficult. We only have two use cases where we have a correlation set up. We send the information to Check Point to block IP addresses when we see a lot of blocks from the same source. We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist. So, it offers the ease of integration.
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Karthick Selvam - PeerSpot reviewer
A cloud solution to collect and analyse logs with timely support
We should understand the basic concepts of Rapid7 InsightOps. We are using Rapid7 InsightOps to collect and analyze data. We need to ensure that our environment is suitable before proceeding. The solution is user-friendly and support all environment like Linux, Windows, CentOS, etc. It is suitable for all. Overall, I rate the solution a nine out of ten.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the level of detail that you can see about certain events, even when they do not come up in the console."
"In our country we are a little bit private in terms of solutions, so we are just starting to use the basic data capture. Now some users can start to use additional features that come with Micro Focus ArcSight like user behavior analytics for investigating."
"Our return on investment for implementing ArcSight Logger over the past 12 months has been positive."
"The most valuable feature is the search capability, which is simple to use."
"The technical support team is good...It is a scalable solution."
"The log digestion features from threat intelligence platforms like Recorded Future or Talos are valuable."
"The machine learning is a good feature."
"I am impressed with the product's ability to pick up logs. It also has UEBA which has reduced the time to take charge of the events."
More ArcSight Logger pros
"The ability to browse logs from multiple sources at the same time really speeds up root cause analysis."
"We can save logs as plain text."
"Integration of InsightOps with other tools, especially SIEM solutions, has generally improved operational efficiency."
"The most valuable feature of Rapid7 InsightOps is the search functionality."
"It has the ability to alert and track logs from different sources."
 

Cons

"The next release should have AI capabilities."
"The platform is quite expensive. They should reduce its cost."
"I would rate the technical support only 5 out of 10. The technical support is not satisfactory."
"We find that the search and access functionality is quite slow."
"The speed of Logger indexing and searching for certain bugs for some queries that we provide could be improved. It can handle a huge number of logs but it can be improved."
"The solution should make it possible to integrate network analysis features."
"ArcSight has been sold two or three times, and the quality has decreased."
"It would be better if the product is cheaper."
More ArcSight Logger cons
"Since I used the beta, improvements are to be expected. The dashboard options could have been clearer, but I believe it is more a problem with the limited documentation available at the time."
"The solution takes a little bit of time when we load the website for the first time."
"Rapid7 InsightOps could improve by making the search query better. There are times when the search query is broken and it does not find anything."
"There are a few things I would like to do with a few more complex queries which I am not able to do right now, because it is a SaaS solution."
"Improvement is needed in the dashboard of InsightOps, especially for less technical users."
 

Pricing and Cost Advice

"ArcSight is an expensive solution."
"I would rate the product a seven out of ten since it's an enterprise product."
"The pricing is quite harsh."
"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."
"It's not cheap at all as it's a big product and has been in the market for quite some time now."
"We have a lifetime license, so we don't pay a monthly fee."
"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."
"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."
"The product is cheap."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
17%
Government
9%
Educational Organization
6%
Computer Software Company
15%
Financial Services Firm
8%
Energy/Utilities Company
8%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ArcSight Logger?
We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.
See all answers
What is your experience regarding pricing and costs for ArcSight Logger?
The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.
See all answers
What needs improvement with ArcSight Logger?
The solution has room for improvement. We're currently upgrading to the newer version, where they have something like Kafka, a hub for all solutions feeding information into Logger. However, I thin...
See all answers
What do you like most about Rapid7 InsightOps?
Integration of InsightOps with other tools, especially SIEM solutions, has generally improved operational efficiency.
See all answers
What needs improvement with Rapid7 InsightOps?
Improvement is needed in the dashboard of InsightOps, especially for less technical users. Currently, it lacks clear guidance on icons and features, making it confusing for those with limited exper...
See all answers
What is your primary use case for Rapid7 InsightOps?
Our clients use InsightOps for real-time monitoring of their IT environments.
See all answers
 

Comparisons

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Compared 35% of the time
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Elastic Security vs ArcSight Logger
Compared 8% of the time
Wazuh vs ArcSight Logger Logo
Wazuh vs ArcSight Logger
Compared 8% of the time
Grafana Loki vs ArcSight Logger Logo
Grafana Loki vs ArcSight Logger
Compared 5% of the time
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Wazuh vs Rapid7 InsightOps Logo
Wazuh vs Rapid7 InsightOps
Compared 34% of the time
Datadog vs Rapid7 InsightOps Logo
Datadog vs Rapid7 InsightOps
Compared 25% of the time
Dynatrace vs Rapid7 InsightOps Logo
Dynatrace vs Rapid7 InsightOps
Compared 14% of the time
Splunk Enterprise Security vs Rapid7 InsightOps Logo
Splunk Enterprise Security vs Rapid7 InsightOps
Compared 10% of the time
New Relic vs Rapid7 InsightOps Logo
New Relic vs Rapid7 InsightOps
Compared 10% of the time
More Rapid7 InsightOps Competitors
 

Product Reports

Buyer's Guide
ArcSight Logger
April 2025
ArcSight Logger reportDownload ArcSight Logger product report
Buyer's Guide
Log Management
April 2025
Rapid7 InsightOps reportDownload Rapid7 InsightOps product report
 

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger
InsightOps, Logentries
 

Overview

HPE ArcSight Data Platform (ADP) offers a future-ready data solution that enriches data in real time and supports open standards for better threat detection. Using security data connectors, ADP collects data and enriches it in real-time to give analysts organized information that can be acted upon instantly.
OpenText

Rapid7 InsightOps is the next evolution of the Logentries log management technology, combining cloud-based log centralization with IT asset search to make log management fast and easy.

As a cloud-based solution, InsightOps eliminates the need for managing and maintaining your log management technology. With a 5-minute setup, out-of-the-box analytics and visual search capabilities that eliminates the need to learn a new query language, InsightOps is the easiest log management solution available.

To start a free 30-day trial of InsightOps, visit rapid7.com/insightops

Rapid7
 

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa
Trimble Navigation Limited
Buyer's Guide
ArcSight Logger vs. Rapid7 InsightOps
April 2025
Free Report: ArcSight Logger vs. Rapid7 InsightOps
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