ArcSight Logger vs Rapid7 InsightOps comparison

OpenText and Rapid7 are both solutions in the Log Management category. OpenText is ranked #45 with an average rating of 6.8, while Rapid7 is ranked #27 with an average rating of 9.0. OpenText holds a 0.9% mindshare in Log Management, compared to Rapid7’s 0.6% mindshare. Additionally, 81% of OpenText users are willing to recommend the solution, compared to 100% of Rapid7 users who would recommend it.

ArcSight Logger

Read 32 ArcSight Logger reviews

1,430 Views
1,430 Comparison Views

81% willing to recommend

Rapid7 InsightOps

Read 10 Rapid7 InsightOps reviews

890 Views
837 Comparison Views

100% willing to recommend

ArcSight Logger

Rapid7 InsightOps

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

ArcSight Logger and Rapid7 InsightOps compete in the security information and event management space. Rapid7 InsightOps seems to have the upper hand due to its modern capabilities and cost-efficient offerings.

Features: ArcSight Logger offers scalability, detailed log management, and robust support. Rapid7 InsightOps features intuitive analytics, seamless third-party integrations, and a user-friendly interface.

Room for Improvement: ArcSight Logger needs improved system performance, advanced analytical functionalities, and streamlined user experience. Rapid7 InsightOps requires customizable reporting, enhanced automation, and a more flexible dashboard.

Ease of Deployment and Customer Service: ArcSight Logger's deployment is complex and resource-intensive, with commendable customer support. Rapid7 InsightOps is straightforward to deploy with responsive support and ease of use post-deployment.

Pricing and ROI: ArcSight Logger is a high-cost solution with mixed ROI feedback for smaller businesses. Rapid7 InsightOps offers competitive pricing and satisfactory ROI, emphasizing efficiency and comprehensive features.

To learn more, read our detailed ArcSight Logger vs. Rapid7 InsightOps Report (Updated: December 2025).

Buyer's Guide

ArcSight Logger vs. Rapid7 InsightOps

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ArcSight Logger

Ranking in Log Management

45th

Average Rating

7.6

Reviews Sentiment

5.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Rapid7 InsightOps

Ranking in Log Management

27th

Average Rating

9.0

Reviews Sentiment

6.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Log Management category, the mindshare of ArcSight Logger is 0.9%, up from 0.8% compared to the previous year. The mindshare of Rapid7 InsightOps is 0.6%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Log Management Market Share Distribution
Product	Market Share (%)
Rapid7 InsightOps	0.6%
ArcSight Logger	0.9%
Other	98.5%

Log Management

Featured Reviews

Mohammed Shoaib Abdulla

Sr. Cybersecurity Consultant IT/OT at EJADA

Compliance and cost-effectiveness have improved while critical infrastructure security adapts to evolving needs

ArcSight Logger fulfills compliance requirements and passes audit requirements. It is one of the Aramco standards requirements and is recommended by Aramco for any implementation. Aramco, SABIC, water companies, and electricity companies are critical infrastructure with air-gapped networks. In an air-gapped network, there is no communication going out from that network area to the outside world, even to the corporate network. ArcSight Logger is installed on minimal resources with minimal requirements. There are not many upgrades or new features that come up frequently, though they do occur occasionally.

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reviewer1247523

Head of Sales Services Department at a comms service provider with 51-200 employees

Customization and automation streamline workflows for seamless operations

The features of Rapid7 InsightOps that I have found most valuable are the predefined policies and the use of correlation rules, which are very valuable because they eliminate the need to spend time creating those rules. This feature detects insider threats or compromised credentials by using user behavior analytics, which can collect other compromise indicators. It makes it easier to install and implement this solution because you can run it as normal behavior of users and then switch off to look for the anomalous behavior of any entities, such as laptops and others. In any violation or restricted behavior, the system will notify you that something unusual is occurring. The machine learning algorithms in Rapid7 InsightIDR for threat detection work quite effectively as part of the user entity behavior analytic model, allowing us to focus group normal typical behavior of users and then turn on the rule to spot any unexpected behavior. The automation features of Rapid7 InsightOps are quite satisfactory, as users appreciate these features, especially when integrating with the ticketing system. If something goes wrong, InsightOps will notify the ticketing system to create a ticket and assign it to the responsible person to handle the events found in the infrastructure. The customizable dashboards in Rapid7 InsightOps are quite valuable and interesting because SOC center operators spend most of their time investigating on those dashboards, making them easy to manage. Additionally, we can configure email reports for high-level talks, sending historical data without needing to look online, which is very convenient.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"In terms of ArcSight Logger's most valuable feature, it is their scalability. ArcSight's real advantage is its scalability because they have two layers, including the logger layer."

"We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist."

"It's a brilliant log collection tool, and it can handle hundreds of thousands of servers in a single shot to ingest the data."

"The solution provides information about the risk factors."

"It provides in-depth information on business activities once we log into the system."

"Some of the most valuable features I really appreciate are the performance, how quick the solution is, and how easy it is to create a query."

"We check a lot of logs in ArcSight Logger because we're running a massive database platform."

"We haven't had any crashes or bugs. It is stable."

More ArcSight Logger pros

"The ability to browse logs from multiple sources at the same time really speeds up root cause analysis."

"The most valuable feature of Rapid7 InsightOps is the search functionality."

"Integration of InsightOps with other tools, especially SIEM solutions, has generally improved operational efficiency."

"We can save logs as plain text."

"The machine learning algorithms in Rapid7 InsightIDR for threat detection work quite effectively as part of the user entity behavior analytic model, allowing us to focus group normal typical behavior of users and then turn on the rule to spot any unexpected behavior."

"It has the ability to alert and track logs from different sources."

Cons

"The console in older versions is not user-friendly."

"The solution could be improved in maintenance settings."

"It's not a new product and is a bit complex. So, it requires a person dedicated to working on it and to know about it in and out. It is a huge product, and the search operation is a bit complicated for a new user or someone who has not used it for long. So for that person, it becomes a bit difficult."

"We have had problems with archiving."

"The solution should make it possible to integrate network analysis features."

"The solution must provide readymade connectors for different applications."

"I think the ArcSight team should try to simplify legacy products for the customers, because that product is not easy to use or to work with. It needs more more competency or appeal to use. We hope Micro Focus is trying to resolve this."

"It would be better if the product is cheaper."

More ArcSight Logger cons

"Improvement is needed in the dashboard of InsightOps, especially for less technical users."

"There are a few things I would like to do with a few more complex queries which I am not able to do right now, because it is a SaaS solution."

"The solution takes a little bit of time when we load the website for the first time."

"Rapid7 InsightOps could improve by making the search query better. There are times when the search query is broken and it does not find anything."

"Since I used the beta, improvements are to be expected. The dashboard options could have been clearer, but I believe it is more a problem with the limited documentation available at the time."

Pricing and Cost Advice

"ArcSight is an expensive solution."

"It's not cheap at all as it's a big product and has been in the market for quite some time now."

"The pricing is quite harsh."

"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."

"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."

"I would rate the product a seven out of ten since it's an enterprise product."

"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."

"We have a lifetime license, so we don't pay a monthly fee."

"The product is cheap."

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Computer Software Company

Manufacturing Company

Healthcare Company

Computer Software Company

11%

Manufacturing Company

10%

Construction Company

Media Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	10
Large Enterprise	16

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	2
Large Enterprise	3

Questions from the Community

What do you like most about ArcSight Logger?

We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.

See all answers

What is your experience regarding pricing and costs for ArcSight Logger?

The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.

See all answers

What needs improvement with ArcSight Logger?

This decision is made by higher management as they don't want to have multiple solutions for one solution. ArcSight Logger themselves don't provide good support, but companies such as ours provide ...

See all answers

What do you like most about Rapid7 InsightOps?

Integration of InsightOps with other tools, especially SIEM solutions, has generally improved operational efficiency.

See all answers

What needs improvement with Rapid7 InsightOps?

In my opinion, there are no specific areas of Rapid7 InsightIDR that need improvement because all solutions in the SIEM market, including InsightOps and its competitors, are doing the same things b...

See all answers

What is your primary use case for Rapid7 InsightOps?

The usual use cases for Rapid7 InsightOps that I work with are to meet standard requirements such as PCI DSS and ISO standards, collecting data and protecting event logs. Rapid7 InsightOps plays a ...

See all answers

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Product Reports

Buyer's Guide

ArcSight Logger

January 2026

Download ArcSight Logger product report

Buyer's Guide

Rapid7 InsightOps

January 2026

Download Rapid7 InsightOps product report

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger

InsightOps, Logentries

Overview

HPE ArcSight Data Platform (ADP) offers a future-ready data solution that enriches data in real time and supports open standards for better threat detection. Using security data connectors, ADP collects data and enriches it in real-time to give analysts organized information that can be acted upon instantly.

OpenText

Rapid7 InsightOps is the next evolution of the Logentries log management technology, combining cloud-based log centralization with IT asset search to make log management fast and easy.

As a cloud-based solution, InsightOps eliminates the need for managing and maintaining your log management technology. With a 5-minute setup, out-of-the-box analytics and visual search capabilities that eliminates the need to learn a new query language, InsightOps is the easiest log management solution available.

To start a free 30-day trial of InsightOps, visit rapid7.com/insightops

Rapid7

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa

Trimble Navigation Limited

Buyer's Guide

ArcSight Logger vs. Rapid7 InsightOps

December 2025

Free Report: ArcSight Logger vs. Rapid7 InsightOps

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