ArcSight Logger vs Rapid7 InsightOps comparison

OpenText and Rapid7 are both solutions in the Log Management category. OpenText is ranked #27 with an average rating of 7.0, while Rapid7 is ranked #26 with an average rating of 9.0. OpenText holds a 0.7% mindshare in Log Management, compared to Rapid7’s 0.4% mindshare. Additionally, 81% of OpenText users are willing to recommend the solution, compared to 100% of Rapid7 users who would recommend it.

ArcSight Logger

Read 32 ArcSight Logger reviews

1,237 Views
1,237 Comparison Views

81% willing to recommend

Rapid7 InsightOps

Read 10 Rapid7 InsightOps reviews

722 Views
671 Comparison Views

100% willing to recommend

ArcSight Logger

Rapid7 InsightOps

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

ArcSight Logger and Rapid7 InsightOps compete in the security information and event management space. Rapid7 InsightOps seems to have the upper hand due to its modern capabilities and cost-efficient offerings.

Features: ArcSight Logger offers scalability, detailed log management, and robust support. Rapid7 InsightOps features intuitive analytics, seamless third-party integrations, and a user-friendly interface.

Room for Improvement: ArcSight Logger needs improved system performance, advanced analytical functionalities, and streamlined user experience. Rapid7 InsightOps requires customizable reporting, enhanced automation, and a more flexible dashboard.

Ease of Deployment and Customer Service: ArcSight Logger's deployment is complex and resource-intensive, with commendable customer support. Rapid7 InsightOps is straightforward to deploy with responsive support and ease of use post-deployment.

Pricing and ROI: ArcSight Logger is a high-cost solution with mixed ROI feedback for smaller businesses. Rapid7 InsightOps offers competitive pricing and satisfactory ROI, emphasizing efficiency and comprehensive features.

To learn more, read our detailed ArcSight Logger vs. Rapid7 InsightOps Report (Updated: July 2025).

Buyer's Guide

ArcSight Logger vs. Rapid7 InsightOps

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ArcSight Logger

Ranking in Log Management

27th

Average Rating

7.6

Reviews Sentiment

5.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Rapid7 InsightOps

Ranking in Log Management

26th

Average Rating

9.0

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2025, in the Log Management category, the mindshare of ArcSight Logger is 0.7%, down from 1.0% compared to the previous year. The mindshare of Rapid7 InsightOps is 0.4%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Log Management

Featured Reviews

Nagendra Nekkala.

Senior Manager ICT & at Bangalore International Airport Limited

A scalable and stable solution that enables users to see all the event logs in one place

The technical support team is very slow. The support persons do not take prompt action. They take too much time to implement new changes. Even if we tell them that we are not able to get critical logs, they take almost three to four days to provide a resolution. The support is not good.

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Karthick Selvam

Senior Software Engineer at Saama

A cloud solution to collect and analyse logs with timely support

We should understand the basic concepts of Rapid7 InsightOps. We are using Rapid7 InsightOps to collect and analyze data. We need to ensure that our environment is suitable before proceeding. The solution is user-friendly and support all environment like Linux, Windows, CentOS, etc. It is suitable for all. Overall, I rate the solution a nine out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist."

"ArcSight's robustness is its most valuable feature."

"Some of the most valuable features I really appreciate are the performance, how quick the solution is, and how easy it is to create a query."

"The ESM use cases are the most valuable. It enables us to use the big data collection inside our company. We are able to create use cases for whatever it suits and I find that the most interesting part of any SIEM solution."

"The solution provides information about the risk factors."

"In our country we are a little bit private in terms of solutions, so we are just starting to use the basic data capture. Now some users can start to use additional features that come with Micro Focus ArcSight like user behavior analytics for investigating."

"The log digestion features from threat intelligence platforms like Recorded Future or Talos are valuable."

"The most valuable feature is the level of detail that you can see about certain events, even when they do not come up in the console."

More ArcSight Logger pros

"It has the ability to alert and track logs from different sources."

"We can save logs as plain text."

"Integration of InsightOps with other tools, especially SIEM solutions, has generally improved operational efficiency."

"The ability to browse logs from multiple sources at the same time really speeds up root cause analysis."

"The most valuable feature of Rapid7 InsightOps is the search functionality."

"The machine learning algorithms in Rapid7 InsightIDR for threat detection work quite effectively as part of the user entity behavior analytic model, allowing us to focus group normal typical behavior of users and then turn on the rule to spot any unexpected behavior."

Cons

"The product's connectors should work better and the user manuals need an update."

"You have limited reporting capabilities and I wouldn't choose ArcSight Logger for this purpose."

"I would rate the technical support only 5 out of 10. The technical support is not satisfactory."

"The platform is quite expensive. They should reduce its cost."

"We have had problems with archiving."

"The next release should have AI capabilities."

"The integration with other systems could be improved."

"It is really difficult to work in ArcSight Logger, as it is very slow."

More ArcSight Logger cons

"Improvement is needed in the dashboard of InsightOps, especially for less technical users."

"The solution takes a little bit of time when we load the website for the first time."

"Since I used the beta, improvements are to be expected. The dashboard options could have been clearer, but I believe it is more a problem with the limited documentation available at the time."

"There are a few things I would like to do with a few more complex queries which I am not able to do right now, because it is a SaaS solution."

"Rapid7 InsightOps could improve by making the search query better. There are times when the search query is broken and it does not find anything."

Pricing and Cost Advice

"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."

"We have a lifetime license, so we don't pay a monthly fee."

"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."

"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."

"ArcSight is an expensive solution."

"The pricing is quite harsh."

"It's not cheap at all as it's a big product and has been in the market for quite some time now."

"I would rate the product a seven out of ten since it's an enterprise product."

"The product is cheap."

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

11%

Government

Educational Organization

Computer Software Company

15%

Manufacturing Company

10%

Construction Company

Media Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about ArcSight Logger?

We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.

See all answers

What is your experience regarding pricing and costs for ArcSight Logger?

The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.

See all answers

What needs improvement with ArcSight Logger?

This decision is made by higher management as they don't want to have multiple solutions for one solution. ArcSight Logger themselves don't provide good support, but companies such as ours provide ...

See all answers

What do you like most about Rapid7 InsightOps?

Integration of InsightOps with other tools, especially SIEM solutions, has generally improved operational efficiency.

See all answers

What needs improvement with Rapid7 InsightOps?

In my opinion, there are no specific areas of Rapid7 InsightIDR that need improvement because all solutions in the SIEM market, including InsightOps and its competitors, are doing the same things b...

See all answers

What is your primary use case for Rapid7 InsightOps?

The usual use cases for Rapid7 InsightOps that I work with are to meet standard requirements such as PCI DSS and ISO standards, collecting data and protecting event logs. Rapid7 InsightOps plays a ...

See all answers

Comparisons

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Compared 38% of the time

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Compared 35% of the time

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Compared 11% of the time

Wazuh vs ArcSight Logger

Compared 7% of the time

Grafana Loki vs ArcSight Logger

Compared 5% of the time

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Wazuh vs Rapid7 InsightOps

Compared 28% of the time

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Compared 24% of the time

IBM Security QRadar vs Rapid7 InsightOps

Compared 12% of the time

Splunk Enterprise Security vs Rapid7 InsightOps

Compared 12% of the time

Dynatrace vs Rapid7 InsightOps

Compared 10% of the time

More Rapid7 InsightOps Competitors

Product Reports

Buyer's Guide

ArcSight Logger

August 2025

Download ArcSight Logger product report

Buyer's Guide

Rapid7 InsightOps

August 2025

Download Rapid7 InsightOps product report

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger

InsightOps, Logentries

Overview

HPE ArcSight Data Platform (ADP) offers a future-ready data solution that enriches data in real time and supports open standards for better threat detection. Using security data connectors, ADP collects data and enriches it in real-time to give analysts organized information that can be acted upon instantly.

OpenText

Rapid7 InsightOps is the next evolution of the Logentries log management technology, combining cloud-based log centralization with IT asset search to make log management fast and easy.

As a cloud-based solution, InsightOps eliminates the need for managing and maintaining your log management technology. With a 5-minute setup, out-of-the-box analytics and visual search capabilities that eliminates the need to learn a new query language, InsightOps is the easiest log management solution available.

To start a free 30-day trial of InsightOps, visit rapid7.com/insightops

Rapid7

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa

Trimble Navigation Limited

Buyer's Guide

ArcSight Logger vs. Rapid7 InsightOps

July 2025

Free Report: ArcSight Logger vs. Rapid7 InsightOps

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