Try our new research platform with insights from 80,000+ expert users

ArcSight Logger vs Rapid7 InsightOps comparison

OpenText and Rapid7 are both solutions in the Log Management category. OpenText is ranked #24 with an average rating of 7.3, while Rapid7 is ranked #25 with an average rating of 9.5. OpenText holds a 0.8% mindshare in Log Management, compared to Rapid7’s 0.4% mindshare. Additionally, 81% of OpenText users are willing to recommend the solution, compared to 100% of Rapid7 users who would recommend it.
ArcSight Logger
Read 32 ArcSight Logger reviews
  • 1,385 Views
  • 332 Comparison Views
81% willing to recommend
Rapid7 InsightOps
Read 9 Rapid7 InsightOps reviews
  • 671 Views
  • 148 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

Download the report
Executive SummaryUpdated on Oct 9, 2024

ArcSight Logger and Rapid7 InsightOps compete in the security information and event management space. Rapid7 InsightOps seems to have the upper hand due to its modern capabilities and cost-efficient offerings.

Features: ArcSight Logger offers scalability, detailed log management, and robust support. Rapid7 InsightOps features intuitive analytics, seamless third-party integrations, and a user-friendly interface.

Room for Improvement: ArcSight Logger needs improved system performance, advanced analytical functionalities, and streamlined user experience. Rapid7 InsightOps requires customizable reporting, enhanced automation, and a more flexible dashboard.

Ease of Deployment and Customer Service: ArcSight Logger's deployment is complex and resource-intensive, with commendable customer support. Rapid7 InsightOps is straightforward to deploy with responsive support and ease of use post-deployment.

Pricing and ROI: ArcSight Logger is a high-cost solution with mixed ROI feedback for smaller businesses. Rapid7 InsightOps offers competitive pricing and satisfactory ROI, emphasizing efficiency and comprehensive features.

DOWNLOAD THE COMPLETE REPORT
To learn more, read our detailed ArcSight Logger vs. Rapid7 InsightOps Report (Updated: June 2025).
Buyer's Guide
ArcSight Logger vs. Rapid7 InsightOps
June 2025
Download the complete report
Helped 859,438 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ArcSight Logger
Ranking in Log Management
24th
Average Rating
7.8
Reviews Sentiment
5.8
Number of Reviews
32
Ranking in other categories
No ranking in other categories
Rapid7 InsightOps
Ranking in Log Management
25th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Log Management category, the mindshare of ArcSight Logger is 0.8%, down from 1.1% compared to the previous year. The mindshare of Rapid7 InsightOps is 0.4%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

Nagendra Nekkala. - PeerSpot reviewer
A scalable and stable solution that enables users to see all the event logs in one place
The technical support team is very slow. The support persons do not take prompt action. They take too much time to implement new changes. Even if we tell them that we are not able to get critical logs, they take almost three to four days to provide a resolution. The support is not good.
Read full review
Karthick Selvam - PeerSpot reviewer
A cloud solution to collect and analyse logs with timely support
We should understand the basic concepts of Rapid7 InsightOps. We are using Rapid7 InsightOps to collect and analyze data. We need to ensure that our environment is suitable before proceeding. The solution is user-friendly and support all environment like Linux, Windows, CentOS, etc. It is suitable for all. Overall, I rate the solution a nine out of ten.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The log digestion features from threat intelligence platforms like Recorded Future or Talos are valuable."
"The machine learning is a good feature."
"The ability to customize the solution in great detail is its most valuable features. We can customize the use cases and also have the ability to do scripting. We can personalize our dashboard as well. The scalability the solution offers is quite impressive."
"It's a robust, mature product and you can do some really complex operations and analytics."
"ArcSight provides the basic information that we want."
"We check a lot of logs in ArcSight Logger because we're running a massive database platform."
"It provides in-depth information on business activities once we log into the system."
"In our country we are a little bit private in terms of solutions, so we are just starting to use the basic data capture. Now some users can start to use additional features that come with Micro Focus ArcSight like user behavior analytics for investigating."
More ArcSight Logger pros
"Integration of InsightOps with other tools, especially SIEM solutions, has generally improved operational efficiency."
"We can save logs as plain text."
"It has the ability to alert and track logs from different sources."
"The most valuable feature of Rapid7 InsightOps is the search functionality."
"The ability to browse logs from multiple sources at the same time really speeds up root cause analysis."
 

Cons

"It's not a new product and is a bit complex. So, it requires a person dedicated to working on it and to know about it in and out. It is a huge product, and the search operation is a bit complicated for a new user or someone who has not used it for long. So for that person, it becomes a bit difficult."
"In the next release, I want to see more intelligence."
"I think the ArcSight team should try to simplify legacy products for the customers, because that product is not easy to use or to work with. It needs more more competency or appeal to use. We hope Micro Focus is trying to resolve this."
"I would like to see better scheduling in the next release of this solution."
"They are migrating to Splunk because ArcSight Logger doesn't have those features for user or customer behavior analysis."
"The console in older versions is not user-friendly."
"You have limited reporting capabilities and I wouldn't choose ArcSight Logger for this purpose."
"I would rate the technical support only 5 out of 10. The technical support is not satisfactory."
More ArcSight Logger cons
"Since I used the beta, improvements are to be expected. The dashboard options could have been clearer, but I believe it is more a problem with the limited documentation available at the time."
"The solution takes a little bit of time when we load the website for the first time."
"There are a few things I would like to do with a few more complex queries which I am not able to do right now, because it is a SaaS solution."
"Improvement is needed in the dashboard of InsightOps, especially for less technical users."
"Rapid7 InsightOps could improve by making the search query better. There are times when the search query is broken and it does not find anything."
 

Pricing and Cost Advice

"ArcSight is an expensive solution."
"The pricing is quite harsh."
"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."
"It's not cheap at all as it's a big product and has been in the market for quite some time now."
"I would rate the product a seven out of ten since it's an enterprise product."
"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."
"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."
"We have a lifetime license, so we don't pay a monthly fee."
"The product is cheap."
report
See which vendors are best for you
Use our free recommendation engine to learn which Log Management solutions are best for your needs.
See recommendations
859,438 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
17%
Government
7%
Educational Organization
6%
Computer Software Company
14%
Manufacturing Company
8%
Construction Company
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ArcSight Logger?
We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.
See all answers
What is your experience regarding pricing and costs for ArcSight Logger?
The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.
See all answers
What needs improvement with ArcSight Logger?
The solution has room for improvement. We're currently upgrading to the newer version, where they have something like Kafka, a hub for all solutions feeding information into Logger. However, I thin...
See all answers
What do you like most about Rapid7 InsightOps?
Integration of InsightOps with other tools, especially SIEM solutions, has generally improved operational efficiency.
See all answers
What needs improvement with Rapid7 InsightOps?
Improvement is needed in the dashboard of InsightOps, especially for less technical users. Currently, it lacks clear guidance on icons and features, making it confusing for those with limited exper...
See all answers
What is your primary use case for Rapid7 InsightOps?
Our clients use InsightOps for real-time monitoring of their IT environments.
See all answers
 

Comparisons

Splunk Enterprise Security vs ArcSight Logger Logo
Splunk Enterprise Security vs ArcSight Logger
Compared 38% of the time
IBM Security QRadar vs ArcSight Logger Logo
IBM Security QRadar vs ArcSight Logger
Compared 35% of the time
Elastic Security vs ArcSight Logger Logo
Elastic Security vs ArcSight Logger
Compared 10% of the time
Wazuh vs ArcSight Logger Logo
Wazuh vs ArcSight Logger
Compared 8% of the time
Grafana Loki vs ArcSight Logger Logo
Grafana Loki vs ArcSight Logger
Compared 5% of the time
More ArcSight Logger Competitors
Wazuh vs Rapid7 InsightOps Logo
Wazuh vs Rapid7 InsightOps
Compared 31% of the time
Datadog vs Rapid7 InsightOps Logo
Datadog vs Rapid7 InsightOps
Compared 25% of the time
Dynatrace vs Rapid7 InsightOps Logo
Dynatrace vs Rapid7 InsightOps
Compared 13% of the time
Splunk Enterprise Security vs Rapid7 InsightOps Logo
Splunk Enterprise Security vs Rapid7 InsightOps
Compared 10% of the time
New Relic vs Rapid7 InsightOps Logo
New Relic vs Rapid7 InsightOps
Compared 10% of the time
More Rapid7 InsightOps Competitors
 

Product Reports

Buyer's Guide
ArcSight Logger
June 2025
ArcSight Logger reportDownload ArcSight Logger product report
Buyer's Guide
Log Management
May 2025
Rapid7 InsightOps reportDownload Rapid7 InsightOps product report
 

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger
InsightOps, Logentries
 

Overview

HPE ArcSight Data Platform (ADP) offers a future-ready data solution that enriches data in real time and supports open standards for better threat detection. Using security data connectors, ADP collects data and enriches it in real-time to give analysts organized information that can be acted upon instantly.
OpenText

Rapid7 InsightOps is the next evolution of the Logentries log management technology, combining cloud-based log centralization with IT asset search to make log management fast and easy.

As a cloud-based solution, InsightOps eliminates the need for managing and maintaining your log management technology. With a 5-minute setup, out-of-the-box analytics and visual search capabilities that eliminates the need to learn a new query language, InsightOps is the easiest log management solution available.

To start a free 30-day trial of InsightOps, visit rapid7.com/insightops

Rapid7
 

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa
Trimble Navigation Limited
Buyer's Guide
ArcSight Logger vs. Rapid7 InsightOps
June 2025
Free Report: ArcSight Logger vs. Rapid7 InsightOps
Find out what your peers are saying about ArcSight Logger vs. Rapid7 InsightOps and other solutions. Updated: June 2025.
DOWNLOAD NOW
859,438 professionals have used our research since 2012.
See our ArcSight Logger vs. Rapid7 InsightOps report.
See our list of best Log Management vendors.

We monitor all Log Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.