Arcserve UDP vs Commvault Cloud comparison

Arcserve and Commvault are both solutions in the Backup and Recovery category. Arcserve is ranked #19 with an average rating of 7.0, while Commvault is ranked #3 with an average rating of 8.6. Arcserve holds a 1.2% mindshare in BRS, compared to Commvault’s 7.3% mindshare. Additionally, 84% of Arcserve users are willing to recommend the solution, compared to 95% of Commvault users who would recommend it.

Arcserve UDP

Read 43 Arcserve UDP reviews

2,735 Views
2,352 Comparison Views

84% willing to recommend

Commvault Cloud

Read 110 Commvault Cloud reviews

20,817 Views
13,531 Comparison Views

95% willing to recommend

Arcserve UDP

Commvault Cloud

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Commvault Cloud and Arcserve UDP are both data management solutions with unique strengths. Arcserve UDP seems to have the upper hand due to its better pricing and ease of use.

Features: Commvault Cloud offers comprehensive backup and recovery options, extensive configuration capabilities, and integration with various cloud services. Arcserve UDP is valued for its simplicity and ease of use, efficient backup processes, and advanced deduplication.

Room for Improvement: Commvault Cloud needs a smoother learning curve, improvements in speed and performance during backups, and streamlined processes for better usability. Arcserve UDP requires enhancements in reporting tools, better integration capabilities, and improved reporting functionalities.

Ease of Deployment and Customer Service: Commvault Cloud deployment can be complex, requiring skilled professionals, and its customer service, while responsive, lacks detailed guidance. Arcserve UDP is praised for its straightforward deployment process and more accessible support.

Pricing and ROI: Commvault Cloud incurs higher setup costs, with users noting significant initial investments but reporting satisfactory long-term ROI. Arcserve UDP offers more budget-friendly setup costs and a quicker return on investment, appreciated for its cost-efficiency and effectiveness.

To learn more, read our detailed Arcserve UDP vs. Commvault Cloud Report (Updated: July 2025).

Buyer's Guide

Arcserve UDP vs. Commvault Cloud

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arcserve UDP

Ranking in Backup and Recovery

19th

Ranking in Disaster Recovery (DR) Software

11th

Average Rating

7.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Commvault Cloud

Ranking in Backup and Recovery

3rd

Ranking in Disaster Recovery (DR) Software

4th

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

110

Ranking in other categories

eDiscovery (3rd), Cloud Backup (2nd), Disaster Recovery as a Service (2nd), File Archiving (1st), SaaS Backup (2nd), Threat Deception Platforms (1st), Container Backup Software (1st)

Mindshare comparison

As of July 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.4% compared to the previous year. The mindshare of Commvault Cloud is 7.3%, up from 6.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

TeresitaSabile

Head of Operation and IT at Elgrade Inc

Cost savings and efficient decompression but needs better cloud integration

Our primary use case for Arcserve UDP is its decompression feature, which helped us save money by reducing storage needs. Despite moving to cloud applications, we have been using Arcserve UDP for backup and disaster recovery Arcserve UDP has helped our organization save considerable amounts of…

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Matt Reller

Principal Platform Engineer Storage/Backup at a manufacturing company with 10,001+ employees

Provides extremely fast backup, is easy to manage, and is flexible

Commvault Cloud's automated policies provide the notification we need to ensure our data is secure and managed correctly. Commvault Cloud provides excellent visibility across all of our organization's data. It is extremely important to our organization that Commvault has a unified platform that offers recovery across cloud, on-prem, and SaaS workloads. It has helped our organization improve by simplifying the way we manage our environment. We could not manage the same environment with only half of our current staff. We have yet to find anything in our environment that Commvault does not support. Commvault Cloud's Risk Analysis helps us identify, categorize, and classify sensitive data enabling us to take the appropriate actions to protect it. Commvault does a good job helping us limit our exposure and ensure compliance. Commvault has helped us reduce our data management costs significantly. Compared to Dell Avamar, the costs are vastly different. Commvault is much more cost-effective. We are licensed by capacity, so we don't have to worry about licensing different features. We have all the features that are licensed by capacity. And as far as ongoing support costs and other expenses, they are much lower than what they were with Dell Avamar. Commvault also gives us the flexibility to use any storage we want, while Avamar is tied to the Data Domain, which is not cheap to support. It has helped us reduce our backup time unless we are using Data Domain. This is because we can perform deduplication and compression on the client layer, which reduces the load on the network. We cannot do this with Data Domain. In fact, if we even attempt to perform a quick progress check before sending data to the Data Domain, the system fails completely. We learned this the hard way. We are using many more advanced features in Commvault Cloud than we ever did in Dell Avamar, simply because we had to license each feature separately in Avamar. As a result, we did not perform many backups in Avamar, such as all database backups (DB2, SAP HANA, Oracle, and SQL). These backups were performed outside of Avamar. We are now using Direct Connect agents for all of our databases. This allows us to perform incremental backups, which we could not do with the previous method. As a result, we have reduced our backup times by two-thirds, or even more in some cases. Compared to when we were backing up directly to Data Domain, Commvault is now running our backups ten times faster. This has resulted in a significant reduction in our backup times. Commvault has helped us reduce the RPO. Even in Data Domain, it has reduced our storage times by about half. It has also helped us reduce the threat detection time. We reduced the RTO significantly with Commvault. Commvault has helped us reduce downtime primarily due to the increase in the performance of resources.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is very stable."

"The ROI is very good because of the speed of the backup."

"The most valuable feature of Arcserve UDP is its decompression capability."

"The most valuable features are the replication to the cloud and the deduplication."

"One of the things that I do like about it is that it has a very good deduplication feature."

"It allows us to back up all the servers and centrally manage them."

"Our customers are happy with the product’s functionality."

"The product provides instant and virtual standbys."

More Arcserve UDP pros

"The most valuable feature of Metallic is its flexibility and user-friendly."

"One valuable feature is unlimited backup. You can back up existing users and folders."

"It is a stable solution."

"It is much more scalable and flexible than everything else in the market."

"I'm a big fan of the reporting. You can build your own reports; it's very customizable. You can have individual reports going to groups of people or individuals. You can have them go out multiple times a day. It's basically a free-for-all as far as reporting goes. If anybody wants a specific job report every day, you can build it, schedule it, and have it go out and never touched it again. It's pretty nice."

"The most valuable feature is the ability it gives me to automate backups well and consistently, and to follow up on them as well. It also provides consistent recovery processes. Whenever we have needed to do a restore, it has worked quickly and efficiently."

"The solution's interface is easy to use. For manageability, it doesn't matter where the resource is coming from or going to. That's the great power of the Control Panel: It's easy to use and does not matter if you manage on-prem or cloud resources."

"The features I find most helpful in Commvault are its ability to perform incremental backups and significantly reduce backup times for our diverse multi-architecture, multi-environment environment."

More Commvault Cloud pros

Cons

"We are looking at scaling up to the cloud and using immutable copies on the cloud. Arcserve UDP 8.0 does have the immutable feature supporting AWS, but I'm looking for multi-cloud support. So, I'm waiting for Arcserve to release that in the next release."

"It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration."

"Every time I change the disc, I have to do a full backup."

"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."

"The time to backup servers that sit in DMZ must be improved."

"We could not go into granular details of retrieving backup information."

"We have to use a Microsoft hypervisor for installation which is expensive."

"The support could be more knowledgeable and faster."

More Arcserve UDP cons

"It is a little more complicated than it really needs to be."

"The reporting is complicated and should be simplified in an upcoming release."

"I would assess the Command Center as a very useful but sometimes difficult tool. It is multipurpose. It has all the features of logging and monitoring, especially for the actual setup. For us, it is easy because we work daily with it, but for customers who only use it once a week, they sometimes have some difficulties. Command Center is not user-friendly for beginners."

"There is room for improvement in its user interface and web console, called Command Center. They are improving it every year so if they continue in that direction, I think it will be a very reliable console."

"The interface could be improved because it has two different consoles."

"I would like them not to push Command Center. It is good, but I would like them to enable all the features for the Java console. Some things are not in the Java console, like Office 365 agents. In fact, they are there, but one of the engineers had to show me how to configure it. It's not done the same as in the Command Center."

"Additional SaaS application support would be good... we have SaaS applications that may not be big enough for Commvault to support yet. Box.com is one we've asked about for years, and it's just not on the radar, as far as I know."

"I would like to see a more user-friendly GUI."

More Commvault Cloud cons

Pricing and Cost Advice

"The solution is very expensive."

"The price of this product is high and it should be lower."

"The solution is priced well compared to other solutions."

"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."

"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."

"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."

"There is an annual license required for this solution and it is priced well."

"I do not work with the pricing or licensing issues of the solution for our organization."

More Arcserve UDP pricing and cost advice

"The cost of an integrator license is moderate and its features cover most customers."

"Based on the customer's needs, their pricing and model is very confusing sometimes. You need to check with their sales to make sure you are getting the right pricing on whatever you are using. I know that they have simplified a lot regarding the licensing model nowadays, but it is good to always double check and make sure it has everything that you really need."

"In India, this is a very expensive product."

"There is a bit of cost involved with signing up the entire solution. It's not a cheap solution."

"The pricing has improved. It is simplified compared to the way that it was a few years ago. It is fairly straightforward and pretty easy to articulate to customers, which is handy."

"The tool is cost-effective."

"We have checked some other products, but we are not testing them because price-wise, Commvault is better than the other solutions."

"The price could always be lower."

More Commvault Cloud pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Non Profit

11%

Manufacturing Company

Financial Services Firm

Computer Software Company

15%

Financial Services Firm

10%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

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What do you like most about StorageCraft ShadowProtect?

The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.

See all answers

What is your experience regarding pricing and costs for StorageCraft ShadowProtect?

Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...

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What is your experience regarding pricing and costs for Commvault?

The tool is affordable. I rate the pricing a six out of ten. Implementation requires additional costs because we need Commvault Professional Services.

See all answers

What needs improvement with Commvault?

Data center backup must be improved. We also want the product to provide us with a cloud-based backup. If we use Microsoft Exchange Online for email services, we want to know how to get a backup in...

See all answers

What do you like most about Commvault Complete Data Protection?

IntelliSnap and file system backups are valuable features.

See all answers

Comparisons

Veeam Data Platform vs Arcserve UDP

Compared 35% of the time

Acronis Cyber Protect vs Arcserve UDP

Compared 12% of the time

Rubrik vs Arcserve UDP

Compared 9% of the time

HPE StoreOnce vs Arcserve UDP

Compared 5% of the time

Azure Backup vs Arcserve UDP

Compared 2% of the time

More Arcserve UDP Competitors

Rubrik vs Commvault Cloud

Compared 17% of the time

Veeam Data Platform vs Commvault Cloud

Compared 14% of the time

AWS Backup vs Commvault Cloud

Compared 5% of the time

HPE Zerto Software vs Commvault Cloud

Compared 5% of the time

Acronis Cyber Protect vs Commvault Cloud

Compared 4% of the time

More Commvault Cloud Competitors

Product Reports

Buyer's Guide

Arcserve UDP

July 2025

Download Arcserve UDP product report

Buyer's Guide

Commvault Cloud

July 2025

Download Commvault Cloud product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise

Overview

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Arcserve

Commvault Cloud is the ultimate cyber resilience platform built to meet the demands of the hybrid
enterprise. Beyond its core functionality of data backup and recovery across diverse workloads, including applications, databases, virtual machines, and files, Commvault Cloud stands out as a robust defense against ransomware. Going beyond backup, the platform integrates advanced data security features such as encryption, access control, and threat detection, safeguarding against unauthorized access and cyber threats.

With tools for data management, classification, and migration, businesses can optimize storage costs, enhance accessibility, and comply with regulations seamlessly. Boasting cloud integration with major providers like AWS, Azure, and Google Cloud, Commvault Cloud leverages the scalability and flexibility of the cloud for comprehensive data protection and management. The platform's automation capabilities streamline tasks, and its reporting and analytics features provide valuable insights into data usage, potential risks, and optimization strategies. Commvault Cloud is not just a security tool; it is a key component of cyber resilience, enabling organizations to not only protect against cyberattacks but also recover swiftly and minimize the impact of incidents. Elevate your cyber resilience strategy with Commvault Cloud.

Commvault

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company

Buyer's Guide

Arcserve UDP vs. Commvault Cloud

July 2025

Free Report: Arcserve UDP vs. Commvault Cloud

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