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Arcserve UDP vs Commvault Cloud comparison

Arcserve and Commvault are both solutions in the Backup and Recovery category. Arcserve is ranked #24 with an average rating of 6.8, while Commvault is ranked #3 with an average rating of 8.7. Arcserve holds a 1.1% mindshare in BRS, compared to Commvault’s 6.1% mindshare. Additionally, 84% of Arcserve users are willing to recommend the solution, compared to 95% of Commvault users who would recommend it.
Arcserve UDP
Read 43 Arcserve UDP reviews
  • 2,557 Views
  • 2,225 Comparison Views
84% willing to recommend
Commvault Cloud
Read 111 Commvault Cloud reviews
  • 20,021 Views
  • 13,014 Comparison Views
95% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Commvault Cloud and Arcserve UDP are both data management solutions with unique strengths. Arcserve UDP seems to have the upper hand due to its better pricing and ease of use.

Features: Commvault Cloud offers comprehensive backup and recovery options, extensive configuration capabilities, and integration with various cloud services. Arcserve UDP is valued for its simplicity and ease of use, efficient backup processes, and advanced deduplication.

Room for Improvement: Commvault Cloud needs a smoother learning curve, improvements in speed and performance during backups, and streamlined processes for better usability. Arcserve UDP requires enhancements in reporting tools, better integration capabilities, and improved reporting functionalities.

Ease of Deployment and Customer Service: Commvault Cloud deployment can be complex, requiring skilled professionals, and its customer service, while responsive, lacks detailed guidance. Arcserve UDP is praised for its straightforward deployment process and more accessible support.

Pricing and ROI: Commvault Cloud incurs higher setup costs, with users noting significant initial investments but reporting satisfactory long-term ROI. Arcserve UDP offers more budget-friendly setup costs and a quicker return on investment, appreciated for its cost-efficiency and effectiveness.

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To learn more, read our detailed Arcserve UDP vs. Commvault Cloud Report (Updated: September 2025).
Buyer's Guide
Arcserve UDP vs. Commvault Cloud
September 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
24th
Ranking in Disaster Recovery (DR) Software
16th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
No ranking in other categories
Commvault Cloud
Ranking in Backup and Recovery
3rd
Ranking in Disaster Recovery (DR) Software
3rd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
111
Ranking in other categories
eDiscovery (3rd), Cloud Backup (2nd), Disaster Recovery as a Service (2nd), File Archiving (1st), SaaS Backup (2nd), Threat Deception Platforms (1st), Container Backup Software (1st)
 

Mindshare comparison

As of September 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.1%, down from 1.4% compared to the previous year. The mindshare of Commvault Cloud is 6.1%, down from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Commvault Cloud6.1%
Arcserve UDP1.1%
Other92.8%
Backup and Recovery
 

Featured Reviews

TeresitaSabile - PeerSpot reviewer
Cost savings and efficient decompression but needs better cloud integration
Our primary use case for Arcserve UDP is its decompression feature, which helped us save money by reducing storage needs. Despite moving to cloud applications, we have been using Arcserve UDP for backup and disaster recovery Arcserve UDP has helped our organization save considerable amounts of…
Read full review
Matt Reller - PeerSpot reviewer
Provides extremely fast backup, is easy to manage, and is flexible
Commvault Cloud's automated policies provide the notification we need to ensure our data is secure and managed correctly. Commvault Cloud provides excellent visibility across all of our organization's data. It is extremely important to our organization that Commvault has a unified platform that offers recovery across cloud, on-prem, and SaaS workloads. It has helped our organization improve by simplifying the way we manage our environment. We could not manage the same environment with only half of our current staff. We have yet to find anything in our environment that Commvault does not support. Commvault Cloud's Risk Analysis helps us identify, categorize, and classify sensitive data enabling us to take the appropriate actions to protect it. Commvault does a good job helping us limit our exposure and ensure compliance. Commvault has helped us reduce our data management costs significantly. Compared to Dell Avamar, the costs are vastly different. Commvault is much more cost-effective. We are licensed by capacity, so we don't have to worry about licensing different features. We have all the features that are licensed by capacity. And as far as ongoing support costs and other expenses, they are much lower than what they were with Dell Avamar. Commvault also gives us the flexibility to use any storage we want, while Avamar is tied to the Data Domain, which is not cheap to support. It has helped us reduce our backup time unless we are using Data Domain. This is because we can perform deduplication and compression on the client layer, which reduces the load on the network. We cannot do this with Data Domain. In fact, if we even attempt to perform a quick progress check before sending data to the Data Domain, the system fails completely. We learned this the hard way. We are using many more advanced features in Commvault Cloud than we ever did in Dell Avamar, simply because we had to license each feature separately in Avamar. As a result, we did not perform many backups in Avamar, such as all database backups (DB2, SAP HANA, Oracle, and SQL). These backups were performed outside of Avamar. We are now using Direct Connect agents for all of our databases. This allows us to perform incremental backups, which we could not do with the previous method. As a result, we have reduced our backup times by two-thirds, or even more in some cases. Compared to when we were backing up directly to Data Domain, Commvault is now running our backups ten times faster. This has resulted in a significant reduction in our backup times. Commvault has helped us reduce the RPO. Even in Data Domain, it has reduced our storage times by about half. It has also helped us reduce the threat detection time. We reduced the RTO significantly with Commvault. Commvault has helped us reduce downtime primarily due to the increase in the performance of resources.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."
"The most valuable features of this solution are that I can by just one click, copy and paste anything that I would want. I do not have to restore the whole virtual machine."
"The ability to switch between different hardware platforms and utilization tools are some of this solution's most valuable features."
"There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."
"The most valuable feature is the duplication."
"It is a very stable solution...It is a scalable solution."
"The most valuable features are that it is able to restore quickly and that it is able to virtually restore on Hyper-V."
"It is easy to configure."
More Arcserve UDP pros
"It is just about as flexible as you can get; simple. You can put it anywhere you want. You can put it on-prem or in your cloud. I could see where a team that's looking for more of a follow the bouncy ball type of solution might get a little confused. "Oh, no. What do you mean I might have to do it this way or I can't do it that way?" Sometimes, people just want to be told what to do. For an enterprise environment, like we are at NDOT, everything we do is not standard. It is not industry standard; it is not normal. We have all kinds of one-offs. We do need flexibility in the solutions that we get. I will say that Metallic has been extremely flexible in that sense, where we are able to follow the bouncy ball if we wanted to. Obviously, we didn't. We did it our way and Metallic, as a whole solution, provided that to us with no issues."
"We can use it on-premises and in the cloud."
"There are many valuable features of Commvault HyperScale X giving many possibilities to complete jobs."
"There's no impact on the endpoint. It runs in the background and it's something that you install and then forget about."
"The product is user-friendly."
"It is a stable solution."
"We now have the capability to recover a virtual machine without relying on the NFS system, but instead are able to use certain features provided by Commvault."
"Not everyone has agents for everything and Commvault has agents for most products. It's the most complete."
More Commvault Cloud pros
 

Cons

"The initial setup was complex."
"Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly."
"It takes much time to verify and consolidate images for backups."
"The problem is just reliability. If the promises in the marketing material were realized in real life, it would be the perfect solution, but it's just the reliability issues."
"We are looking at scaling up to the cloud and using immutable copies on the cloud. Arcserve UDP 8.0 does have the immutable feature supporting AWS, but I'm looking for multi-cloud support. So, I'm waiting for Arcserve to release that in the next release."
"Licensing can be quite difficult."
"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."
"It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration."
More Arcserve UDP cons
"I would like Commvault to have a feature for cybersecurity threats, e.g. securing the target backup repository. Commvault just started testing and releasing this feature, but it needs to be stabilized."
"The product does not provide an option to save a copy of data on-premises."
"There is room for improvement in its user interface and web console, called Command Center. They are improving it every year so if they continue in that direction, I think it will be a very reliable console."
"The setup was a little bit difficult for a non-IT person like me. My OneDrive is protected by multifactor authentication, and to get the backup to begin behind that multifactor authentication took a little bit of almost customized support, even though I was following the instructions and the videos. That process could have been easier."
"The tool must improve the 1-Touch recovery of Oracle and Active Directory."
"There is room for improvement in the Knowledge Base and error reporting. I would like to see best practices in the Knowledge Base, and have the ability to diagnose errors without contacting support."
"You can't change Metallic's retention policies without contacting the Commvault support team."
"It takes a lot of steps to implement backups. We have to do a lot of planning to make the solution work properly. It takes some time to create every policy. It's an easy task, but there are many steps. It's not as easy as using Veeam."
More Commvault Cloud cons
 

Pricing and Cost Advice

"The pricing of the product can be considered to be reasonable enough for the Asian region."
"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."
"I do not work with the pricing or licensing issues of the solution for our organization."
"The price of this product is high and it should be lower."
"Pricing is most likely comparable."
"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four or five out of ten."
"There is an annual license required for this solution and it is priced well."
More Arcserve UDP pricing and cost advice
"Commvault's pricing model and pricing structure were initially confusing, but once we worked more closely with the company, we were able to transition to a subscription license that saved us a lot of money."
"We have checked some other products, but we are not testing them because price-wise, Commvault is better than the other solutions."
"If budget allows using the per socket license and not the agent based with per GB counter for Dedup is the way to go."
"The licensing costs are determined on a yearly basis. It might be around $40,000 or $50,000. There are no costs in addition to the standard licensing fees."
"The price should be reduced because it is too expensive for our customers."
"The tool is cost-effective."
"I rate the product’s pricing a five out of ten."
"It is quite expensive when compared to other applications in the market. Its license is completely based on workload capacity. If I buy a license for 100 terabytes, I can back up anything. I can back up any platform, technology, or application, which is an advantage. Previously, we had to buy an agent for a particular application, and the cost was different for each agent. Now, the cost is completely based on the storage capacity. The license for one terabyte can cost around $1,700 for backing up anything from your environment."
More Commvault Cloud pricing and cost advice
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Non Profit
13%
Manufacturing Company
8%
Government
7%
Computer Software Company
14%
Financial Services Firm
10%
Manufacturing Company
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise10
Large Enterprise9
By reviewers
Company SizeCount
Small Business57
Midsize Enterprise24
Large Enterprise81
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
See all answers
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
See all answers
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...
See all answers
What do you like most about Commvault Backup & Recovery?
Commvault Backup & Recovery's search utility is its most valuable feature.
See all answers
What is your experience regarding pricing and costs for Commvault Backup & Recovery?
Commvault Backup & Recovery is priced fairly, and its performance-to-cost ratio is also better than fair. I am not here trying to figure out how to get Commvault to reduce their cost by ten per...
See all answers
What needs improvement with Commvault Backup & Recovery?
Commvault is a behind-the-scenes operation that's working flawlessly. So how do I know what Commvault is doing for me every month? I would like more communication informing us on what Commvault is ...
See all answers
 

Comparisons

Veeam Data Platform vs Arcserve UDP Logo
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Compared 32% of the time
Acronis Cyber Protect vs Arcserve UDP Logo
Acronis Cyber Protect vs Arcserve UDP
Compared 10% of the time
Rubrik vs Arcserve UDP Logo
Rubrik vs Arcserve UDP
Compared 10% of the time
HPE Zerto Software vs Arcserve UDP Logo
HPE Zerto Software vs Arcserve UDP
Compared 5% of the time
HPE StoreOnce vs Arcserve UDP Logo
HPE StoreOnce vs Arcserve UDP
Compared 3% of the time
More Arcserve UDP Competitors
Rubrik vs Commvault Cloud Logo
Rubrik vs Commvault Cloud
Compared 16% of the time
Veeam Data Platform vs Commvault Cloud Logo
Veeam Data Platform vs Commvault Cloud
Compared 13% of the time
AWS Backup vs Commvault Cloud Logo
AWS Backup vs Commvault Cloud
Compared 5% of the time
HPE Zerto Software vs Commvault Cloud Logo
HPE Zerto Software vs Commvault Cloud
Compared 4% of the time
Acronis Cyber Protect vs Commvault Cloud Logo
Acronis Cyber Protect vs Commvault Cloud
Compared 4% of the time
More Commvault Cloud Competitors
 

Product Reports

Buyer's Guide
Arcserve UDP
September 2025
Arcserve UDP reportDownload Arcserve UDP product report
Buyer's Guide
Commvault Cloud
September 2025
Commvault Cloud reportDownload Commvault Cloud product report
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
 

Overview

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.
Arcserve

Commvault Cloud is the ultimate cyber resilience platform built to meet the demands of the hybrid
enterprise. Beyond its core functionality of data backup and recovery across diverse workloads, including applications, databases, virtual machines, and files, Commvault Cloud stands out as a robust defense against ransomware. Going beyond backup, the platform integrates advanced data security features such as encryption, access control, and threat detection, safeguarding against unauthorized access and cyber threats.

With tools for data management, classification, and migration, businesses can optimize storage costs, enhance accessibility, and comply with regulations seamlessly. Boasting cloud integration with major providers like AWS, Azure, and Google Cloud, Commvault Cloud leverages the scalability and flexibility of the cloud for comprehensive data protection and management. The platform's automation capabilities streamline tasks, and its reporting and analytics features provide valuable insights into data usage, potential risks, and optimization strategies. Commvault Cloud is not just a security tool; it is a key component of cyber resilience, enabling organizations to not only protect against cyberattacks but also recover swiftly and minimize the impact of incidents. Elevate your cyber resilience strategy with Commvault Cloud.

Commvault
 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Buyer's Guide
Arcserve UDP vs. Commvault Cloud
September 2025
Free Report: Arcserve UDP vs. Commvault Cloud
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