"Arcserve has a feature called virtual standby (VSB), which has been very helpful because I already have a hot standby copy of my critical infrastructure. If something breaks, I can spin up that virtual standby copy in less than five minutes and ensure that my data is available to everyone and that business continuity is maintained."
"The most valuable feature is the duplication."
"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."
"One of the things that I do like about it is that it has a very good deduplication feature."
"I would recommend it if there is a general case."
"The most valuable feature of Arcserve UDP is live replication."
"The standard backup and restore feature is most used."
"There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."
"Commvault provides data protection. Their engine is ransomware-agnostic so ransomware doesn't compromise our backup data. Therefore, we can rely on their data protection to recover and back up our production system."
"Commvault's Command Center is one of the best solutions out there. You can rely on Commvault solutions for the most complex and most demanding environments."
"The backup and restore capabilities are key. The most useful things to us about Commvault, in general, is the breadth of the applications that it can protect as well as the features inside of it, like deduplication and encryption. When people get their data encrypted, Commvault has a way to tell if somebody is being attacked through a cybersecurity threat because their data changes. So, Commvault has what they call honeypot files out there to look to see if anybody is changing these files. Only Commvault knows which files those are, so nobody should be messing with those files. If it changes, then it will alert you to say, "Oh, I potentially have somebody messing with my files." It will alert you to something going on in your environment that probably shouldn't be happening. We deploy that with all our customers so they have this capability as well."
"It helped us reduce the number of servers that are required for a stable operation."
"Commvault is a very stable product."
"IntelliSnap for snapshot collection is one of the most efficient and easiest ways to back up large amounts of data."
"The diversity on offer is very, very good. Everything is supported. It's great."
"Commvault integrates well with all types of operating systems and supports heterogeneous environments."
"Its interface can be improved. I find it unintuitive."
"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."
"We could not go into granular details of retrieving backup information."
"The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself. For example, if there are 50 users connected in the network at 12 o'clock and the backup is not scheduled. At this time the network offices are going to have performance issues when it is doing a backup. Having a feature to auto-schedule a time when the network is not being used often would be beneficial."
"Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly."
"We are looking at scaling up to the cloud and using immutable copies on the cloud. Arcserve UDP 8.0 does have the immutable feature supporting AWS, but I'm looking for multi-cloud support. So, I'm waiting for Arcserve to release that in the next release."
"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."
"The speed of restores should be improved. We have found the speed of large restores rather slow."
"We've faced problems backing up our virtual machines."
"They need to integrate configuration screens or videos (free training courses, webinars, demos) so that engineers with little experience can fully exploit the features that are offered or managed within the license that was acquired, and thus have better quality and completely satisfactory experience."
"The initial installation is straightforward and took approximately two days. However, the process could be more simple."
"Our main pain point is that some of our hardware is old. For example, the SSD disks for our application database are slow. It's hard to avoid a slowdown in our environment because the size of our backups is growing every year. If you're growing and don't upgrade the environment, you will see slower backups and restores. You must enhance the environment if you are growing."
"I would assess the Command Center as a very useful but sometimes difficult tool. It is multipurpose. It has all the features of logging and monitoring, especially for the actual setup. For us, it is easy because we work daily with it, but for customers who only use it once a week, they sometimes have some difficulties. Command Center is not user-friendly for beginners."
"I would like to see a more user-friendly GUI."
"They need to improve when it comes to large, video file archiving. They're good, but they have not met my expectations as a customer in this area."
"We've run into some issues when attempting to restore very large numbers of files. Of course, that's more of a design issue."
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Arcserve UDP is ranked 33rd in Backup and Recovery Software with 8 reviews while Commvault Complete Data Protection is ranked 3rd in Backup and Recovery Software with 46 reviews. Arcserve UDP is rated 7.2, while Commvault Complete Data Protection is rated 8.4. The top reviewer of Arcserve UDP writes "Has a virtual standby feature, works out of the box, and is user-friendly". On the other hand, the top reviewer of Commvault Complete Data Protection writes "Can easily restore data in a disaster recovery scenario". Arcserve UDP is most compared with Veeam Backup & Replication, Acronis Backup, Veritas Backup Exec, Azure Backup and Rubrik, whereas Commvault Complete Data Protection is most compared with Veeam Backup & Replication, Rubrik, Veritas NetBackup, Azure Backup and Veritas Backup Exec. See our Arcserve UDP vs. Commvault Complete Data Protection report.
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