"Appian also has very flexible local integration."
"Good workflow engines that bridge the gaps of processes."
"The solution's most valuable features are the regular periodic and quarterly updates, they are very useful updates. They keep improving the solution more often, and that helps the platform or code always be up to date with the latest features."
"The application life cycle is very clear. I started learning it and giving some workshops to my team. Creating the users and the building is very structured. Documentation is nice and it's easy to learn."
"It's heavy on business processing in terms of logic, process workflows, and primarily on the process design modeler. Appian is really great at that. In terms of the full stack set from a low-code platform perspective, it's definitely an eye opener since it can be deployed via mobile app and on the web as well."
"I find the BPM the most valuable feature."
"This is the most complete solution of its kind."
"The solution has a lot of strong features for the financial industry, it is very easy to use."
"It's very stable. If you ask me for the success rate metrics, it's more than 90% for both."
"They should provide more flexibility so designers can create a more picture perfect device."
"What could be improved is more on the front end perspective, like the user interface and the mobile application aspect."
"Appian could include other applications that we could reuse for other customers, CRM for example."
"The solution could use some more tutorials to help brand new users figure out how to use the product effectively."
"Something I would like to see improved is an SQL database connection."
"We have clients that want to use Office 365, Microsoft Analytics, and Power Apps. Appian just isn't the same as using something specifically designed to cater to the Microsoft Suite."
"There are four areas I believe Appian could improve in. The first is a seamless contact center integration. Appian does not have a contact center feature. The second is advanced features in RPA. The third would be chatbot and email bot integration—while Appian comes with chatbot and email bot, it's not as mature as it should be, compared to the competition. The fourth area would be next best action, since there is not much of this sort of feature in Appian. These are all features which competitors' products have, and in a mature manner, whereas Appian lacks on these four areas. I see customers who are moving from Appian to Pega because these features are not in Appian."
"Authoring tool is slow to use resulted in limitations on how quickly solutions can be built."
"The price is an area that should be addressed because the price is high."
Earn 20 points
Micro Focus Operations Orchestration is the next-generation IT Process Automation solution for those businesses who want to automate their processes, operations, and IT tasks from the data center to the cloud. This solution allows IT to focus on innovation instead of on mundane tasks, and has many business benefits, which are discussed in detail below.
Micro Focus Operations Orchestration supports multiple IT domains, such as Cloud, Virtualization, SAP Orchestration, Security Ops, and Dev/Ops.
Appian is ranked 7th in Process Automation with 16 reviews while Operations Orchestration is ranked 11th in Process Automation with 1 review. Appian is rated 8.4, while Operations Orchestration is rated 8.0. The top reviewer of Appian writes "Easy to develop, low-code, and has a good user interface ". On the other hand, the top reviewer of Operations Orchestration writes "Sustainable and easy to use with good stability". Appian is most compared with Pega BPM, ServiceNow, Camunda Platform, Microsoft PowerApps and Mendix, whereas Operations Orchestration is most compared with Red Hat Ansible Automation Platform, Control-M, AutoSys Workload Automation, Microsoft System Center Orchestrator and BigFix.
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