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AppDynamics Browser Real-User Monitoring vs ITRS Geneos comparison

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AppDynamics Browser Real-User Monitoring vs. ITRS Geneos
May 2022
Find out what your peers are saying about AppDynamics Browser Real-User Monitoring vs. ITRS Geneos and other solutions. Updated: May 2022.
610,045 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is a stable solution that helps address user issues well.""We used AppDynamics to identify gaps and bottlenecks in the software.""We can see the customer's path from their computer to the backend systems.""The most valuable feature is that we can see how our end-users are interacting with our application across regions."

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"It's also easy to implement. The implementation of Geneos is very easy and interesting. It's not complicated. It's very quick to implement. The installation is very easy. There are many topics about ITRS Geneos that explain more about the features of the function of Geneos.""The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting.""The solution is used across the entire investment banking division, covering environments such as electronic trading, algo-trading, fixed income, FX, etc. It monitors that environment and enables a bank to significantly reduce down time. Although hard to measure, since implementation, we have probably seen some increased stability because of it and we have definitely seen teams a lot more aware of their environment. Consequently, we can be more proactive in challenging and improving previously undetected weaknesses."

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Cons
"I would like to have customizable dashboards to use when I am monitoring certain applications.""While I am not expecting it in the next release, I would want more centralized management of the agent in the platform and better support.""If you have a single URL and all the operations are coming in as part of the header, you will not be able to segregate them for different actions.""The interface and user experience could be better."

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"There is a part of the rules for monitoring alerts. I want to understand more about how to choose the samples and the requirements for the rules. That is the part that I want to understand better and get better training for.""One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production.""Mobile phone integration is probably not as rich as it could be."

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Pricing and Cost Advice
  • "AppDynamics is more expensive than competitors."
  • "AppDynamics Browser Real-User Monitoring does have licensing cost associated with it."
  • "AppDynamics does not usually do monthly payments. They do it on an annual basis, at the very least."
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  • "It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."
  • "When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."
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    Questions from the Community
    Top Answer:We used AppDynamics to identify gaps and bottlenecks in the software.
    Top Answer:AppDynamics does not usually do monthly payments. They do it on an annual basis, at the very least.
    Top Answer:The interface and user experience could be better. New products were built after the analysis of the dynamics. After analyzing the traffic, the bottlenecks, and the problems with the database, it's… more »
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    Reviews
    4
    Average Words per Review
    530
    Rating
    8.0
    Views
    7,759
    Comparisons
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    Reviews
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    Average Words per Review
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    Rating
    8.7
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    Also Known As
    Geneos
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    Overview

    How do real users experience your browser-based applications? Using browser real-user monitoring follow their journey and optimize their experience with powerful end-to-end performance management that rapidly identifies application issues and relevant business transactions, and dramatically reduces MTTR.

    ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

    Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

    Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

    For more information, please visit https://www.itrsgroup.com/products/geneos

    Offer
    Learn more about AppDynamics Browser Real-User Monitoring
    Learn more about ITRS Geneos
    Sample Customers
    Sony, DirecTV, UBS, The Container Store, The Neta Porter Group, Nasdaq, Cisco, eHarmony, Hallmark, Overstock, Expedia
    ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company28%
    Financial Services Firm15%
    Comms Service Provider9%
    Government6%
    REVIEWERS
    Financial Services Firm96%
    Computer Software Company4%
    VISITORS READING REVIEWS
    Financial Services Firm60%
    Computer Software Company17%
    Comms Service Provider4%
    Insurance Company2%
    Company Size
    REVIEWERS
    Small Business38%
    Large Enterprise63%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise11%
    Large Enterprise72%
    REVIEWERS
    Small Business11%
    Midsize Enterprise22%
    Large Enterprise67%
    VISITORS READING REVIEWS
    Small Business12%
    Midsize Enterprise6%
    Large Enterprise82%
    Buyer's Guide
    AppDynamics Browser Real-User Monitoring vs. ITRS Geneos
    May 2022
    Find out what your peers are saying about AppDynamics Browser Real-User Monitoring vs. ITRS Geneos and other solutions. Updated: May 2022.
    610,045 professionals have used our research since 2012.

    AppDynamics Browser Real-User Monitoring is ranked 24th in Application Performance Management (APM) with 4 reviews while ITRS Geneos is ranked 13th in Application Performance Management (APM) with 3 reviews. AppDynamics Browser Real-User Monitoring is rated 8.0, while ITRS Geneos is rated 8.6. The top reviewer of AppDynamics Browser Real-User Monitoring writes "End-to-end visibility, feature-rich, but the support could be improved". On the other hand, the top reviewer of ITRS Geneos writes "You can easily pull data together onto a screen to show business flow". AppDynamics Browser Real-User Monitoring is most compared with Elastic Observability, AWS X-Ray, Dynatrace, Datadog and New Relic Browser, whereas ITRS Geneos is most compared with Splunk, AppDynamics, Dynatrace, Zabbix and Nagios XI. See our AppDynamics Browser Real-User Monitoring vs. ITRS Geneos report.

    See our list of best Application Performance Management (APM) vendors.

    We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.