Apica vs OpenText Business Process Monitoring comparison

Apica and OpenText are both solutions in the Application Performance Monitoring (APM) and Observability category. Apica is ranked #16 with an average rating of 7.7, while OpenText is ranked #41 with an average rating of 7.5. Apica holds a 0.5% mindshare in APM, compared to OpenText’s 0.2% mindshare. Additionally, 81% of Apica users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

Apica

Read 11 Apica reviews

1,227 Views
834 Comparison Views

81% willing to recommend

OpenText Business Process M...

Read 6 OpenText Business Process Monitoring reviews

414 Views
406 Comparison Views

100% willing to recommend

Apica

OpenText Business Process M...

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Jul 24, 2024

OpenText Business Process Monitoring and Apica are both powerful tools used for business process monitoring and performance optimization. Data indicates that OpenText is more highly regarded for its deployment model and customer service, making it a more appealing choice in these regards. Even though Apica has notable features and user satisfaction, OpenText comes out ahead predominantly due to its ease of use and comprehensive support.

What features are offered by OpenText Business Process Monitoring in comparison to Apica?

OpenText Business Process Monitoring offers comprehensive monitoring capabilities, seamless integration with other tools, and detailed analytics. Apica provides robust testing features, advanced reporting, and high scalability.

What areas of improvement can be found in OpenText Business Process Monitoring in comparison to Apica?

OpenText could benefit from improved documentation, a more intuitive setup process, and more user-friendly support materials. Apica needs more detailed support documentation, a more user-friendly experience, and enhanced setup guidance.

How is the ease of deployment and customer service of OpenText Business Process Monitoring in comparison to Apica?

OpenText is often praised for its straightforward and quick deployment, with responsive and effective customer service. Apica, while appreciated for its deployment flexibility, occasionally faces criticism over complexity.

What setup costs and ROI can be seen with OpenText Business Process Monitoring in comparison to Apica?

OpenText is noted for its reasonable setup costs and positive return on investment, making it an attractive option for cost-effective solutions. Apica's pricing is competitive, but users sometimes find it a barrier compared to OpenText.

To learn more, read our detailed Apica vs. OpenText Business Process Monitoring Report (Updated: September 2025).

Buyer's Guide

Apica vs. OpenText Business Process Monitoring

September 2025

Download the complete report

Helped 869,760 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Apica

Ranking in Application Performance Monitoring (APM) and Observability

16th

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Log Management (18th), IT Operations Analytics (6th), Observability Pipeline Software (2nd)

OpenText Business Process M...

Ranking in Application Performance Monitoring (APM) and Observability

41st

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Apica is 0.5%, up from 0.3% compared to the previous year. The mindshare of OpenText Business Process Monitoring is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Market Share Distribution
Product	Market Share (%)
Apica	0.5%
OpenText Business Process Monitoring	0.2%
Other	99.3%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Punith H K

Senior Systems Engineer at Infosys

Enables users to create scripts easily and provides excellent real-time monitoring features

It is easy to create scripts. We don't have to write any script. Ready-made options are available. We can select, drag, and drop the options, and the script is ready. The solution’s real-time monitoring features have had a huge impact on our service delivery. If we have an application and the script for it, we keep monitoring it. When the script goes red, it indicates that something is not working. So, we check and analyze the applications. We keep track of applications and monitor whether they are live or not. The tool is also useful for monitoring cloud services.

Read full review

Aphiwat Leetavorn.

CTO at Marco Technology

Proactive monitoring boosts system reliability but requires improved protocol support and script customization

Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations. Creating a proactive request requires a specific skill set, so a template for scripts that work across various protocols should be recommended. The dashboard of OpenText Business Process Monitoring is good enough, but in my operational environment, it is not sufficient. Therefore, I have had to customize everything beyond the package, utilizing Prometheus and Grafana to render more dashboards.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We see the benefit almost every day. It allows us to be alerted whenever there is a store that is not responding properly around the world. We do have a network operation center (NOC) who receives these alerts, immediately checking if everything is okay."

"One of the biggest advantages of moving to Apica is the ability get to a hybrid model with the architecture in the cloud and our agents on-prem. We also have access to Apica's cloud agent across the globe. That has changed the way that we have our load testing setup at this point. Previously, it was always internal. Now, with this change in the way it is implemented for load testing, we can test anywhere across the globe and from the list of agents available within Apica's cloud. If I don't have an agent available in a second location, it just takes an email to their customer support, then it is spun up within 24 hours. That flexibility has changed the way that we perceive our load tests, not just in the US, but globally."

"The GUI is powerful and doesn't require scripting or regular expressions. It has a vast finder for correlation, which is easier than other tools like JMeter and LoadRunner. It's also easy to integrate with other tools with a separate execution environment. The tool is also easy to use."

"APICa allows me to record APIs easily and enhances scripts through options like auto-correlation, enabling me to access dynamic fields."

"It is easy to set up and configure."

"What I like the most is that Apica can simulate different browsers and different versions of desktop or mobile browsers."

"Apica allows me to record APIs easily and enhances scripts through options like auto-correlation, enabling me to access dynamic fields."

"I like the transcript download feature. And with UI scripting, it's helpful that Apica handles a lot of the backend work automatically. I don't have to tag everything manually, though I can tag elements later if needed. It's really good at recording the steps."

More Apica pros

"Automates processes and allows reports and statistics to improve the speed at which changes and assets are managed."

"The stability has been very good over the years."

"The tool team was sort of aware of those tools to deal with. And, that helped us to deliver the project on time."

"The main benefits of using OpenText Business Process Monitoring for my company include anomaly detection and proactive analysis, which enhance our monitoring capabilities."

Cons

"If you are adding any input file, the tool fails to capture the path."

"The having to install an application on your desktop to utilize something like ZebraTester is a little cumbersome. It would be nice to see that become a web-based application. Having the documentation a little more accessible, and easier to digest by people who are just learning how to use the framework, especially when it comes to more complex or more edge-based cases would be really helpful to have."

"The reporting part that we use for our executives needs a bit more customization capabilities. Right now, you can use only the three main templates for reporting. We would like to be able to customize them."

"Apica should add more features and integrations with different tools and certain ticketing systems, like ServiceNow."

"The customer service and support were a little slow to respond. The browser sometimes checks alerts on unknown issues like latency from Apica's side."

"The accuracy of alerts can be improved a little bit. Right now, it's pretty good in terms of alerting pretty quickly about failures or changes in response times. However, what we have seen happen is the number of alerts that we are getting is very frequent, and we would like to tone down the number of alerts. That's the only trouble we have. Apica could tone down those settings because there is no option for us to tone it down to a level that would reduce the alerts to a minimum. As a platform, it does send us good alerts, but it could be improved a bit."

"We have been focused on reducing polling times for synthetic checks. We have gone from 10 minutes down to five minutes for a pretty broad swath, but there is some appetite to reduce that further, which could be an improvement."

"Apica was a relatively new tool when I started using it. Although Apica had good documentation, it still felt less developed or advanced than a tool like LoadRunner."

More Apica cons

"It doesn't have SNMP, the standard communication protocol for sending alerts."

"Product documentation is lacking, and sometimes, incorrect. Having better documentation will allow business analysts and data center personnel to rely on the Micro Focus help desk less."

"The solution should offer better integration with other tools from a service management perspective."

"Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations."

Pricing and Cost Advice

"Another main difference between Apica and the other products was the cost. We really thought that the balance in Apica between the features and costs was the best among all the products on which we did a PoC."

"The pricing is fair. It is neither too cheap nor too expensive."

"License management is another area that Apica could do better. We have already had these conversations with our account teams. This is something that they are looking at largely improving in upcoming releases. I believe that this is already on their roadmap."

"The level of alerting accuracy has saved us time and money in operational costs. Overall, it has automated a lot of the manual efforts which have been more complex with some of our other scripting tools or monitors. So, it brings things together by doing things faster and saves us money."

"The pricing is very reasonable, but it is not cheap."

"The product is less expensive compared to LoadRunner."

"I know Apica is an expensive solution, but it is worth the money for the service it provides."

"Apica is pretty cost-effective if you buy both solutions together: Synthetic and LoadTest. If you are going for one solution, the cost is on par with any tool in the market."

More Apica pricing and cost advice

"On a three-year license package, it was a good deal."

See which vendors are best for you

Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

See recommendations

869,760 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

24%

Media Company

11%

Insurance Company

Retailer

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	2
Large Enterprise	17

No data available

Questions from the Community

What do you like most about Apica Synthetic?

The GUI is powerful and doesn't require scripting or regular expressions. It has a vast finder for correlation, which is easier than other tools like JMeter and LoadRunner. It's also easy to integr...

See all answers

What is your experience regarding pricing and costs for Apica Synthetic?

I know Apica is an expensive solution, but it is worth the money for the service it provides.

See all answers

What needs improvement with Apica Synthetic?

Apica cannot perform endurance or scale-up tests independently. It requires other tools like ALM. When editing scripts, only one can be accessed at a time, risking changes affecting other folders. ...

See all answers

What is your experience regarding pricing and costs for Micro Focus Business Process Monitor?

I find OpenText Business Process Monitoring quite expensive, and while it feels expensive, I see it as an affordable investment overall.

See all answers

What needs improvement with Micro Focus Business Process Monitor?

See all answers

What is your primary use case for Micro Focus Business Process Monitor?

The idea behind OpenText Business Process Monitoring since the beginning is very good, as it is proactive. We do not wait until the system crashes or misbehaves; we put the application request into...

See all answers

Comparisons

Dynatrace vs Apica

Compared 25% of the time

Cribl vs Apica

Compared 25% of the time

Datadog vs Apica

Compared 14% of the time

Splunk Enterprise Security vs Apica

Compared 13% of the time

Grafana vs Apica

Compared 13% of the time

More Apica Competitors

Dynatrace vs OpenText Business Process Monitoring

Compared 58% of the time

Knoa EPM vs OpenText Business Process Monitoring

Compared 42% of the time

More OpenText Business Process Monitoring Competitors

Product Reports

Buyer's Guide

Apica

October 2025

Download Apica product report

Buyer's Guide

Application Performance Monitoring (APM) and Observability

September 2025

OpenText Business Process Monitoring report

Download OpenText Business Process Monitoring product report

Also Known As

Apica LoadTest, Apica Synthetic

Micro Focus Business Process Monitor, HPE Business Process Monitor

Overview

Apica leads in observability cost optimization, empowering IT teams to manage telemetry data economics efficiently. It supports various data types, reducing costs by 40% with flexible deployment options and eliminating tool sprawl through modular solutions.

Apica Ascent optimizes observability costs across metrics, logs, traces, and events and provides adaptability beyond proprietary formats. Its patented InstaStore™ technology ensures maximum storage efficiency and advanced root cause analysis. Organizations leverage Apica for comprehensive control over observability investments, reducing runaway costs. With solutions for mitigating high-cardinality data challenges, Apica supports any data lake preference and offers cloud or on-premises deployments. Its modular solutions eliminate unnecessary tool redundancies, enhancing economic efficiency in telemetry data management.

What features define Apica's capabilities?

Global Presence: Extensive points of presence worldwide
Advanced Alerting: Accurate system notifications
Robust Scripting: Supports multiple protocols easily
Flexible Integration: Effortless system connections
Environment Simulation: Adapts various test scenarios globally

Which benefits should users expect from Apica?

Cost Efficiency: Reduces observability costs by 40%
Data Flexibility: Supports any data source
Modular Approach: Eliminates tool redundancies
Advanced Analysis: Enhanced root cause capabilities
Deployment Variety: Cloud and on-premises options available

Apica addresses industry needs in monitoring and testing applications, enhancing user experience across sectors. It is instrumental in synthetic checks, load testing, API monitoring, and validating functionalities for stability in gaming, finance, eCommerce, and banking platforms. Apica's versatility supports both on-premises and cloud environments, ensuring accurate insights into service availability and network performance.

Apica

OpenText Business Process Monitoring is an Application monitoring software.

Proactively and consistently monitor business processes to identify performance issues before they affect users.

Review affected service level agreements.

BPM provides consistent, predictable measurements that help you associate the business impact with its root cause.

OpenText

Sample Customers

HBO, JPMC, Morgan Stanley, Xander, EA Sports, Volvo

United Airlines, Vodafone Ireland, TEB, The Australian Red Cross Blood Service

Buyer's Guide

Apica vs. OpenText Business Process Monitoring

September 2025

Free Report: Apica vs. OpenText Business Process Monitoring

Find out what your peers are saying about Apica vs. OpenText Business Process Monitoring and other solutions. Updated: September 2025.

DOWNLOAD NOW

869,760 professionals have used our research since 2012.

See our Apica vs. OpenText Business Process Monitoring report.

See our list of best Application Performance Monitoring (APM) and Observability vendors.

We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.