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AnyDesk vs Microsoft Intune comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AnyDesk
Ranking in Remote Access
14th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Microsoft Intune
Ranking in Remote Access
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
356
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
 

Mindshare comparison

As of May 2026, in the Remote Access category, the mindshare of AnyDesk is 1.9%, down from 2.6% compared to the previous year. The mindshare of Microsoft Intune is 7.1%, down from 10.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Mindshare Distribution
ProductMindshare (%)
Microsoft Intune7.1%
AnyDesk1.9%
Other91.0%
Remote Access
 

Featured Reviews

Justus Gisemba - PeerSpot reviewer
Senior Developer at Minisoft
Remote support has reduced client visits and saves us significant time and costs
The best features that AnyDesk offers in my experience are the remote control and remote access. Those features are valuable to me because of the ease in how you connect remotely without necessarily installing AnyDesk on your computer. You just download the application, open it, and it gives you your address. You share this with your colleague or client, and then in just one click you are connected. Another feature I appreciate about AnyDesk is security. If you are trying to do something that requires administrator rights of the computer that you are working on, it will alert you and request that the person on the other end accept the operation that you are doing. That security feature is excellent. AnyDesk has positively impacted my organization by helping us provide timely help to our clients. This reduces costs because we do not have to travel to the client to help them. I can connect remotely and help someone in a timely manner. I can share a specific outcome where, now that we have more than one hundred clients that we help, I estimate we have saved more than one hundred thousand dollars.
Varun Mehra - PeerSpot reviewer
Collaboration Support Engineer at a retailer with 11-50 employees
Centralized device management has transformed security and streamlined remote provisioning
One area where Microsoft Intune can improve is the user interface. Sometimes the portal feels a bit complex and not very intuitive, especially for new users, and it can take time to find specific settings. Another point is troubleshooting. While logs are available, the diagnostic policies and sync issues can still be time-consuming and not very straightforward. I also feel that reporting could be more detailed and customizable. The built-in reports are helpful, but for deeper insights, I often need to rely on additional tools. Overall, it is a strong solution, but improving usability and troubleshooting experience would make it even better. While Microsoft Intune works very well within the Microsoft ecosystem, the integration of some third-party tools could be smoother and require less customization. Support is another area that could improve, as sometimes response times can be slow, and resolving complex issues may take longer than expected. In terms of features, I think more advanced automation and built-in remediation options would be helpful since common issues can be fixed automatically without manual intervention.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"AnyDesk has positively impacted my organization by helping us provide timely help to our clients, reducing costs because we do not have to travel, and with more than one hundred clients I estimate we have saved more than one hundred thousand dollars."
"The key benefit of Intune is its integration with the Microsoft ecosystem."
"It is very stable and scalable because this is a cloud-only solution."
"From a solution perspective, I always recommend that you go for it."
"It helps us manage user certificates."
"It is a very stable and scalable cloud-only solution."
"Everything has worked better since we started using Intune."
"I would say the biggest benefit is the single-pane view. There's no jumping around multiple UI's to do your overall management."
"The most valuable feature is Intune's ability to push out updates for the security and antivirus. I also like Intune's copilot and the ability to automate processes. For example, if you have 5,000 employees who are issued new PCs and you need to set them up with everything they need."
 

Cons

"An improvement I would like to see for AnyDesk is that the free package has quite a limitation that comes with many advertisements once you exhaust the number of connections."
"Reporting and troubleshooting for the application deployment could be better. It's very difficult to understand."
"I have not been satisfied with it, and I am planning to change it soon. There are a lot of updates coming from Microsoft that suddenly affect our security policies."
"There is no catalog for mobile access management (MAM) security."
"It is not very stable. Sometimes, it works instantly, and sometimes, something goes wrong, and you get stuck there."
"I also hope the cost of Remote Help will decrease because it's a much-needed Intune function."
"There are challenges with Intune, specifically in reporting. Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive. You can connect to Azure, monitoring, and the workbooks, but it's not streamlined."
"I'm not able to scale because of the issues with macOS management."
"There can be some added features, such as an improved dashboard."
 

Pricing and Cost Advice

Information not available
"I liked the tool's pricing until P2 came into effect. I am unsure about the current value versus the cost of the new licensing model."
"The price for Intune is fair."
"Microsoft Intune is included in the E5 license at no additional cost."
"It comes with the E5 plan. We bought the E5 plan from Microsoft."
"The licensing is on a yearly basis."
"The purchase of the product was handled by someone else."
"The pricing for Intune and the competitor products are all within the same range, there is no true advantage when it comes to cost."
"It's affordable. It's cheaper if you have an Office 365, E5, or E3 subscription because everything is there."
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893,221 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
University
11%
Comms Service Provider
10%
Computer Software Company
9%
Financial Services Firm
9%
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business151
Midsize Enterprise60
Large Enterprise177
 

Questions from the Community

What is your experience regarding pricing and costs for AnyDesk?
My experience with pricing, setup cost, and licensing for AnyDesk is that it is affordable.
What needs improvement with AnyDesk?
An improvement I would like to see for AnyDesk is that the free package has quite a limitation that comes with many advertisements once you exhaust the number of connections. I wish they would cons...
What is your primary use case for AnyDesk?
My main use case for AnyDesk is remote access to help clients remotely. A specific example of when I used AnyDesk to help a client remotely is when a client was not able to navigate through our sof...
How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of the things I like about it: Pros: Protected productivity: Intune gives you th...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer s...
 

Comparisons

 

Also Known As

No data available
Intune, MS Intune, Microsoft Endpoint Manager
 

Overview

 

Sample Customers

Information Not Available
Mitchells and Buzzers, Callaway
Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access. Updated: May 2026.
893,221 professionals have used our research since 2012.