Amazon WorkDocs vs CTERA Enterprise File Services Platform comparison

Amazon WorkDocs vs. CTERA Enterprise File Services Platform

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Amazon WorkDocs

Ranking in Content Collaboration Platforms

6th

Average Rating

8.0

Reviews Sentiment

2.1

Number of Reviews

Ranking in other categories

No ranking in other categories

CTERA Enterprise File Servi...

Ranking in Content Collaboration Platforms

9th

Average Rating

9.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

File System Software (2nd), NAS (4th), Cloud Migration (3rd), Cloud Storage (4th), Cloud Backup (7th), Disaster Recovery (DR) Software (6th), Cloud Storage Gateways (1st)

Mindshare comparison

As of October 2025, in the Content Collaboration Platforms category, the mindshare of Amazon WorkDocs is 7.0%, down from 14.8% compared to the previous year. The mindshare of CTERA Enterprise File Services Platform is 1.4%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Content Collaboration Platforms Market Share Distribution
Product	Market Share (%)
Amazon WorkDocs	7.0%
CTERA Enterprise File Services Platform	1.4%
Other	91.6%

Content Collaboration Platforms

Featured Reviews

reviewer1212129

Senior Software Engineer at socure

Collaboration works seamlessly and automation supports efficient file sharing

I work as a software engineer in fraud prevention projects where I function primarily as a data engineer. I work with data warehouses, which are centralized storage systems where transactions through databases occur and data from various client sources is consolidated. Amazon WorkDocs can be integrated with AWS Lambda and used with step functions. If publishing with SNS, WorkDocs can subscribe to SNS as well. The integration capabilities of WorkDocs with other AWS services are strong. For access, we use Okta with our AWS account, and we can only log in through our laptops. We authenticate and access whatever services we are authorized to use from the company. Mobile access is not allowed. On a scale of 1-10, I rate Amazon WorkDocs an 8.

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Richard Saini

Lead Infrastructure Architect at a financial services firm with 501-1,000 employees

The ransomware recoverability has helped with our data protection mandates

File replication and versioning seem to work very well. We did have some challenges at the beginning, but all of that has been resolved now. It works very well. It does what our users require. Replication is excellent. We needed that, and the versioning is also pretty important. One of the reasons we chose CTERA Enterprise File Services Platform was the requirements we had to have ransomware protection. Our existing solution at the time would not have met those requirements of being able to restore from a ransomware incident. What we wanted from a platform was the ability to restore a snapshot or restore a file system or data back to a previous point in time, and CTERA Enterprise File Services Platform offered us that. Availability was a very key feature of why we liked the solution. It is effectively like the disaster recovery feature, and that also lends itself to replication. It works very well for our ransomware recovery objectives. There is business growth due to being able to offer greater storage capacity for them. Before, we were running into storage limitations, and now that we have enabled CTERA, we can accommodate more data and users. When it comes to reduction in recovery time objectives, we have not used it in that way. However, we are anticipating that our recovery time objectives will come down from over a month to hours or days. Recovery point objectives will also effectively be down to hours. It is hard to say how much it has freed up IT resources for other projects or tasks. Now that it is fully implemented and fully working, we are spending a lot less time looking after it. It has drastically reduced the amount of time we used to spend on backups. It is hard to provide the metrics, but six hours a month or something like that would be fair. The ransomware recoverability feature has definitely helped with our data protection mandates. It has reassured our security teams that we are in a good place with regard to securing the data and being able to recover the data.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This solution is great for inviting and sharing documents with other users."

"For content sharing, it provides automation features that can be customized according to needs, which are some of the best features that I appreciate."

"It is a three-in-one solution for us. It is a file-sharing platform, an archiving solution, and also a backup solution."

"I like that the glass is always half full with CTERA file services. It keeps the data hot for users on location and then tiers off older data. If you need it, the stub is still there. You can click on it, and it's back on the device."

"CTERA stood out due to its ease of use and superior security features."

"The CTERA Enterprise File Services Platform is a hybrid solution that supports both on-premises and cloud environments."

"CTERA has been particularly capable of keeping all of our workstations backed up. That became a critical feature for us during the pandemic when computers were rarely in the office. Everybody went off-site with their computers, and we were accustomed to working with a centralized storage infrastructure where people would come to the office and connect to the server to use, create, and modify files. Everything was done directly to that server."

"CTERA has out-of-the-box data protection capabilities."

"The solution provides substantial flexibility, allowing the separation of workloads across various hardware platforms without vendor lock-in. This flexibility makes it adaptable to future infrastructure changes."

"Our main reason for going for this solution was the uncontrollable growth of file data. It was unsustainable on our previous platform or technology. We needed something scalable like CTERA, so it was the scalability that we required."

More CTERA Enterprise File Services Platform pros

Cons

"The auditing features of Amazon WorkDocs have not helped meet compliance needs."

"I had a very bitter experience with their mobile app."

"They fixed all the requirements that we had in the beginning. The beginning was a little bit rough, but we tuned it nicely. However, in some cases, they could improve performance."

"Stability-wise, we just went through one issue that they addressed. We were having cloud sync issues."

"It would help to have a global single-pane-of-glass view of all my CTERA devices. We have different regions, and we must log in to each portal to see what's happening with those. It would be nice to have a single portal to see the health of the devices, versions, and firmware upgrades. Sometimes, we want to dive into something more complex, like investigating why CTERA storage usage grew from 2 terabytes to 4 terabytes in a week. That's a little challenging. It's something we would like to see on the road map."

"One suggested improvement for the CTERA Enterprise File Services Platform is the ability to distribute data across multiple active backend storage nodes rather than the current limitation of a single active node."

"More monitoring from the platform would be good. There is some monitoring, but it is paid. It is a chargeable service. It would be good for that to be included in the base."

"One of the bigger things that I would like to see is additional logging. There are logs in there. They provide us with the initial logs on what is happening on our CTERA device. I appreciate that, but they do not give us any further information. I would like to have more information on the logs themselves."

"The web portal that our users access to view data and backups could be optimized. CTERA could apply some of the improvements made to their administrative interface on the user side. The administrators are a much smaller group of people than the users, so it would be helpful if they targeted user experience resources to them."

"One area for improvement is the migration tool, which at times does not work as designed, necessitating the use of alternative solutions like Robocopy."

More CTERA Enterprise File Services Platform cons

Pricing and Cost Advice

"It's cheaper compared to similar products available"

"I find the pricing reasonable. They offered us deals that helped us. Especially with the upgrade to a bigger unit last year, they were helpful with the deal."

"I am not directly involved in the pricing aspects, but I understand that CTERA's pricing is competitive and within industry standards."

"CTERA's pricing model is competitive compared to other companies that achieve the same thing. Their closest rival is Nasuni, and CTERA is significantly more affordable than Nasuni."

"CTERA's pricing seems to be on par with some of the other players, such as Nasuni and Azure. They all have benefits, but CTERA is competitive for its features."

"It is fairly priced. I am not too involved in the pricing of what we used to pay, but it would have reduced the cost of ownership. I cannot give a figure, but the EMC solution was very expensive compared to CTERA."

"It is hard to compare the costs if we want to retain the same model of a separate high-performance storage or certain things, but it is one of the cheapest solutions available in Israel."

"So far, pricing seems to be fine."

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Top Industries

By visitors reading reviews

Computer Software Company

10%

Comms Service Provider

Manufacturing Company

Government

Computer Software Company

68%

Educational Organization

Financial Services Firm

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	2
Large Enterprise	6

Questions from the Community

What needs improvement with Amazon WorkDocs?

Data encryption with Amazon WorkDocs can be improved. Security can be enhanced with more robust data encryption capabilities. File migration is another area for improvement. If an organization is n...

What is your primary use case for Amazon WorkDocs?

We use Amazon WorkDocs for file sharing at our workplace.

What advice do you have for others considering Amazon WorkDocs?

What is your experience regarding pricing and costs for CTERA Enterprise File Services Platform?

I believe CTERA could improve their pricing experience by customizing price lists per region. For example, there is a difference between what is sold to customers in Israel versus U.S. customers. I...

What needs improvement with CTERA Enterprise File Services Platform?

There’s an issue with permissions, they aren’t always as transparent for customers as Microsoft’s, for example. Integrations with AI could also be improved, and error messages should be clearer, mo...

What is your primary use case for CTERA Enterprise File Services Platform?

CTERA connected us with Bezeq, which is a communications company in Israel that also sells similar solutions, and we also set up a portal. We were then Bezeq's integrator, until Bezeq decided to st...

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Product Reports

Content Collaboration Platforms

Download Amazon WorkDocs product report

CTERA Enterprise File Services Platform

Download CTERA Enterprise File Services Platform product report

CTERA Enterprise File Services Platform report

Interactive Demo

Demo not available

Amazon Web Services (AWS)

CTERA

Overview

Amazon WorkDocs is a fully managed, secure content creation, storage, and collaboration service. With Amazon WorkDocs, you can easily create, edit, and share content, and because it’s stored centrally on AWS, access it from anywhere on any device. Amazon WorkDocs makes it easy to collaborate with others, and lets you easily share content, provide rich feedback, and collaboratively edit documents. You can use Amazon WorkDocs to retire legacy file share infrastructure by moving file shares to the cloud. Amazon WorkDocs lets you integrate with your existing systems, and offers a rich API so that you can develop your own content-rich applications. Amazon WorkDocs is built on AWS, where your content is secured on the world's largest cloud infrastructure.

With Amazon WorkDocs, there are no upfront fees or commitments. You pay only for active user accounts, and the storage you use. Amazon WorkDocs provides a 30-day free trial with 1 TB of storage per user for up to 50 users.

Amazon Web Services (AWS)

The CTERA Enterprise File Services Platform provides a cloud-native global file system over public and private object storage, revolutionizing the world of hybrid cloud data solutions. Enhanced by a rich data services ecosystem, CTERA enables enterprises to gain full control of their data for optimal edge performance, data insight, and governance. The platform focuses on security, providing features like data encryption, access controls, and ransomware protection. Centralized management tools enable efficient data control and monitoring. The platform is being used to replace legacy NAS and file servers, especially at remote locations, and simplify backup and disaster recovery of file data while providing the flexibility of multi-cloud deployments with infinite scalability. CTERA is at the core of hybrid cloud transformations of some of the world’s largest banks, healthcare organizations, global media groups, and government agencies, in deployments that scale to tens of petabytes.

CTERA

Sample Customers

Delhivery

McDonald's, WPP, US Navy, Gore, Festo, Stryker, Bezeq, PERI

Amazon WorkDocs vs. CTERA Enterprise File Services Platform