Amazon WorkDocs vs CTERA Enterprise File Services Platform comparison

Amazon Web Services (AWS) and CTERA are both solutions in the Content Collaboration Platforms category. Amazon Web Services (AWS) is ranked #6, while CTERA is ranked #11 with an average rating of 9.2. Amazon Web Services (AWS) holds a 7.5% mindshare in CCP, compared to CTERA’s 1.4% mindshare. Additionally, 100% of Amazon Web Services (AWS) users are willing to recommend the solution, compared to 100% of CTERA users who would recommend it.

Amazon WorkDocs

Read 1 Amazon WorkDocs review

2,113 Views
1,648 Comparison Views

100% willing to recommend

CTERA Enterprise File Servi...

Read 9 CTERA Enterprise File Services Platform reviews

2,095 Views
335 Comparison Views

100% willing to recommend

Amazon WorkDocs

CTERA Enterprise File Servi...

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Executive Summary

We performed a comparison between Amazon WorkDocs and CTERA Enterprise File Services Platform based on real PeerSpot user reviews.

Find out what your peers are saying about Dropbox, Microsoft, Google and others in Content Collaboration Platforms.

To learn more, read our detailed Content Collaboration Platforms Report (Updated: August 2025).

Buyer's Guide

Content Collaboration Platforms

August 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Amazon WorkDocs

Ranking in Content Collaboration Platforms

6th

Average Rating

8.0

Reviews Sentiment

8.5

Number of Reviews

Ranking in other categories

No ranking in other categories

CTERA Enterprise File Servi...

Ranking in Content Collaboration Platforms

11th

Average Rating

9.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

File System Software (3rd), NAS (9th), Cloud Migration (7th), Cloud Storage (12th), Cloud Backup (10th), Disaster Recovery (DR) Software (8th), Cloud Storage Gateways (2nd)

Mindshare comparison

As of September 2025, in the Content Collaboration Platforms category, the mindshare of Amazon WorkDocs is 7.5%, down from 14.8% compared to the previous year. The mindshare of CTERA Enterprise File Services Platform is 1.4%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Content Collaboration Platforms Market Share Distribution
Product	Market Share (%)
Amazon WorkDocs	7.5%
CTERA Enterprise File Services Platform	1.4%
Other	91.1%

Content Collaboration Platforms

Featured Reviews

Daulath Alikhan

Deputy General Manager at a government with 51-200 employees

A great collaboration service for small organizations

The synchronization should be simplified. Other solutions like Dropbox and OneDrive have apps. I tried using the mobile version, but it didn't work properly, that needs to be improved. It was cumbersome. It's a good solution for a small organization like ours, but it really depends on your use-cases and the size of your organization. I had a very bitter experience with their mobile app. It was challenging to even download it and once I did, I wasn't even able to log into my system. The mobile app needs to improved for easy use.

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Igal Muginstein

Engineering & Network Division Storage, Backup & Os Team Manager at a comms service provider with 5,001-10,000 employees

Offers flexibility, fast performance, and ransomware protection

The platform is releasing new features at a fast pace, which sometimes leads to version updates every three to six months. Although updates are generally not complex, it is challenging to stop the production environment during these updates, even if the downtime is just a few minutes. This is a common challenge across all NAS providers. From my perspective, the most important area for improvement is developing a method to perform updates without affecting customer production environments. Additionally, there are some cache size limitations that might become problematic for future use cases, though they don’t impact current applications. Collaboration for NFS and SMB protocols could also be enhanced. Although this issue isn't specific to CTERA, it is something we are working on together to improve. The quality of the versions has improved, but occasional issues still arise. All solutions face this challenge, but we hope to see a continued reduction in the number of bugs. That said, we haven't had any major production problems in the last four years, and we appreciate how responsive CTERA is to our issues. We engage in brainstorming sessions together, and we value this relationship.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This solution is great for inviting and sharing documents with other users."

"The support is awesome. It is top-notch. I would rate their support a ten out of ten."

"I like that the glass is always half full with CTERA file services. It keeps the data hot for users on location and then tiers off older data. If you need it, the stub is still there. You can click on it, and it's back on the device."

"It is a three-in-one solution for us. It is a file-sharing platform, an archiving solution, and also a backup solution."

"The solution provides data eviction, where unused data is evicted from the local file, freeing up space. It also allows data to be rehydrated from the cloud when needed."

"The features I find most valuable are in the gateways themselves. They have done a great job over the years of providing insight into what is happening with our products, with the batches that come through that are scanned. I enjoy that part of it, and it is fairly easy to use from our standpoint once we get to know the product."

"The CTERA Enterprise File Services Platform is a hybrid solution that supports both on-premises and cloud environments."

"CTERA has been particularly capable of keeping all of our workstations backed up. That became a critical feature for us during the pandemic when computers were rarely in the office. Everybody went off-site with their computers, and we were accustomed to working with a centralized storage infrastructure where people would come to the office and connect to the server to use, create, and modify files. Everything was done directly to that server."

"The best feature is the migration tool within CTERA."

More CTERA Enterprise File Services Platform pros

Cons

"I had a very bitter experience with their mobile app."

"One of the bigger things that I would like to see is additional logging. There are logs in there. They provide us with the initial logs on what is happening on our CTERA device. I appreciate that, but they do not give us any further information. I would like to have more information on the logs themselves."

"However, in some cases, they could improve performance."

"One area for improvement is the migration tool, which at times does not work as designed, necessitating the use of alternative solutions like Robocopy."

"More monitoring from the platform would be good. There is some monitoring, but it is paid. It is a chargeable service. It would be good for that to be included in the base."

"I am looking for a process where version upgrades do not impact the customers. There is no downtime."

"They fixed all the requirements that we had in the beginning. The beginning was a little bit rough, but we tuned it nicely. However, in some cases, they could improve performance."

"The new Edge filer that they have comes with a lot more features than what we purchased. It would be better if we are able to add those extra features without having to swap out the hardware. A clear upgrade path for legacy customers would be beneficial."

"It has a learning curve."

More CTERA Enterprise File Services Platform cons

Pricing and Cost Advice

"It's cheaper compared to similar products available"

"I am not directly involved in the pricing aspects, but I understand that CTERA's pricing is competitive and within industry standards."

"CTERA's pricing seems to be on par with some of the other players, such as Nasuni and Azure. They all have benefits, but CTERA is competitive for its features."

"I find the pricing reasonable. They offered us deals that helped us. Especially with the upgrade to a bigger unit last year, they were helpful with the deal."

"It is fairly priced. I am not too involved in the pricing of what we used to pay, but it would have reduced the cost of ownership. I cannot give a figure, but the EMC solution was very expensive compared to CTERA."

"CTERA's pricing model is competitive compared to other companies that achieve the same thing. Their closest rival is Nasuni, and CTERA is significantly more affordable than Nasuni."

"It is hard to compare the costs if we want to retain the same model of a separate high-performance storage or certain things, but it is one of the cheapest solutions available in Israel."

"So far, pricing seems to be fine."

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Top Industries

By visitors reading reviews

Computer Software Company

11%

Manufacturing Company

10%

Comms Service Provider

Government

Computer Software Company

67%

Educational Organization

Financial Services Firm

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	1
Midsize Enterprise	2
Large Enterprise	6

Questions from the Community

Ask a question

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What is your experience regarding pricing and costs for CTERA Enterprise File Services Platform?

I am not directly involved in the pricing aspects, but I understand that CTERA's pricing is competitive and within industry standards.

See all answers

What needs improvement with CTERA Enterprise File Services Platform?

One area for improvement is the migration tool, which at times does not work as designed, necessitating the use of alternative solutions like Robocopy. AI and automation features could enhance the ...

See all answers

What is your primary use case for CTERA Enterprise File Services Platform?

We use it as a hosted cloud solution. We had initially tried Azure File Sync, but that did not work. Due to certain security concerns, I was tasked with researching alternatives. I evaluated severa...

See all answers

Comparisons

SharePoint vs Amazon WorkDocs

Compared 29% of the time

Microsoft Office SharePoint Server vs Amazon WorkDocs

Compared 22% of the time

Google Workspace vs Amazon WorkDocs

Compared 13% of the time

Microsoft OneDrive for Business vs Amazon WorkDocs

Compared 12% of the time

Dropbox Business - Enterprise vs Amazon WorkDocs

Compared 8% of the time

More Amazon WorkDocs Competitors

Nasuni vs CTERA Enterprise File Services Platform

Compared 33% of the time

Panzura CloudFS vs CTERA Enterprise File Services Platform

Compared 10% of the time

Qumulo vs CTERA Enterprise File Services Platform

Compared 10% of the time

Egnyte vs CTERA Enterprise File Services Platform

Compared 8% of the time

NetApp Cloud Volumes ONTAP vs CTERA Enterprise File Services Platform

Compared 8% of the time

More CTERA Enterprise File Services Platform Competitors

Product Reports

Buyer's Guide

Content Collaboration Platforms

August 2025

Download Amazon WorkDocs product report

Buyer's Guide

CTERA Enterprise File Services Platform

August 2025

CTERA Enterprise File Services Platform report

Download CTERA Enterprise File Services Platform product report

Interactive Demo

Demo not available

Amazon Web Services (AWS)

CTERA

Overview

Amazon WorkDocs is a fully managed, secure content creation, storage, and collaboration service. With Amazon WorkDocs, you can easily create, edit, and share content, and because it’s stored centrally on AWS, access it from anywhere on any device. Amazon WorkDocs makes it easy to collaborate with others, and lets you easily share content, provide rich feedback, and collaboratively edit documents. You can use Amazon WorkDocs to retire legacy file share infrastructure by moving file shares to the cloud. Amazon WorkDocs lets you integrate with your existing systems, and offers a rich API so that you can develop your own content-rich applications. Amazon WorkDocs is built on AWS, where your content is secured on the world's largest cloud infrastructure.

With Amazon WorkDocs, there are no upfront fees or commitments. You pay only for active user accounts, and the storage you use. Amazon WorkDocs provides a 30-day free trial with 1 TB of storage per user for up to 50 users.

Amazon Web Services (AWS)

The CTERA Enterprise File Services Platform provides a cloud-native global file system over public and private object storage, revolutionizing the world of hybrid cloud data solutions. Enhanced by a rich data services ecosystem, CTERA enables enterprises to gain full control of their data for optimal edge performance, data insight, and governance. The platform focuses on security, providing features like data encryption, access controls, and ransomware protection. Centralized management tools enable efficient data control and monitoring. The platform is being used to replace legacy NAS and file servers, especially at remote locations, and simplify backup and disaster recovery of file data while providing the flexibility of multi-cloud deployments with infinite scalability. CTERA is at the core of hybrid cloud transformations of some of the world’s largest banks, healthcare organizations, global media groups, and government agencies, in deployments that scale to tens of petabytes.

CTERA

Sample Customers

Delhivery

McDonald's, WPP, US Navy, Gore, Festo, Stryker, Bezeq, PERI

Buyer's Guide

Content Collaboration Platforms

August 2025

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