

Amazon Textract and SS&C Blue Prism compete in data extraction and automation services. Amazon Textract seems to have the upper hand in document processing, while SS&C Blue Prism excels in automation capabilities.
Features: Amazon Textract specializes in efficient data extraction from various document formats, superior OCR capabilities for handwritten data, and provides key-value pairing and coordinate mapping. SS&C Blue Prism offers extensive workflow automation, detailed workflow visibility, and powerful process automation features for complex systems.
Room for Improvement: Amazon Textract could improve its accuracy further, enhance support for non-English documents, and provide more flexible integration options. SS&C Blue Prism might benefit from simplifying its deployment model, reducing initial investment costs, and improving its user interface for easier automation setup.
Ease of Deployment and Customer Service: Amazon Textract offers a straightforward deployment model and efficient customer support, making integration smooth. SS&C Blue Prism, while having a complex deployment, provides comprehensive support to ensure successful setup, which is beneficial for intricate automation requirements.
Pricing and ROI: Amazon Textract offers a cost-effective pay-per-usage model, delivering favorable ROI for varying document processing needs. SS&C Blue Prism requires a higher initial investment but promises significant long-term ROI through enhanced process efficiency due to its comprehensive automation capabilities.
| Product | Market Share (%) |
|---|---|
| Amazon Textract | 2.5% |
| SS&C Blue Prism | 1.7% |
| Other | 95.8% |


Amazon Textract is a service that automatically extracts text and data from scanned documents. Amazon Textract goes beyond simple optical character recognition (OCR) to also identify the contents of fields in forms and information stored in tables.
Many companies today extract data from documents and forms through manual data entry that’s slow and expensive or through simple optical character recognition (OCR) software that requires manual customization or configuration. Rules and workflows for each document and form often need to be hard-coded and updated with each change to the form or when dealing with multiple forms. If the form deviates from the rules, the output is often scrambled and unusable.
Amazon Textract overcomes these challenges by using machine learning to instantly “read” virtually any type of document to accurately extract text and data without the need for any manual effort or custom code. With Textract you can quickly automate document workflows, enabling you to process millions of document pages in hours. Once the information is captured, you can take action on it within your business applications to initiate next steps for a loan application or medical claims processing. Additionally, you can create smart search indexes, build automated approval workflows, and better maintain compliance with document archival rules by flagging data that may require redaction.
SS&C Blue Prism, renowned for its language capabilities and workflow design, supports detailed automation building, enhancing productivity. Despite some challenges like cost and limited integration, it offers substantial potential in automating diverse processes.
SS&C Blue Prism offers strong capabilities in document reading and a straightforward workflow design, making it accessible with basic BPM knowledge. Detailed automation design in the studio and effective monitoring in the control room are notable features. While facing higher costs and a steeper learning curve, it supports process mining and generative AI initiatives, crucial for industries aiming at transformation and activation services. Limited external system integration and lack of agile delivery encourage a strategic approach in its deployment.
What are the key features?
What ROI should users expect?
SS&C Blue Prism finds its application across industries. In service industries, it automates repetitive tasks while supporting migration projects. Within the insurance sector, it helps automate claims handling and pricing by integrating data efficiently. Companies use it when transitioning processes, such as upgrading systems from older versions to new applications.
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